024 - Love as a KPI with Utibe Bassey
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In this episode, we have the pleasure of learning about customer experience and Biblical leadership philosophies from Dominion Energy's Vice President of Customer Experience, Utibe Bassey. She has developed a new kind of KPI based upon the Bible's greatest commandment: Love the Lord your God and love your neighbor as yourself. In real terms, what does #LoveAsaKPI mean?
>> Show Notes
- Utibe Bassey on LinkedIn
- Instagram: @loveasaKPI
- Love as a KPI
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