How would you like to sail the Caribbean helping island animals? This week hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by an Australian veterinarian doing it! Dr. Sheridan Lathe is sailing her 37-foot boat, “Chuffed,” island-to-island helping dogs, cats, livestock, and exotic animals along the way. Her popular Youtube channel, Vet Ta ...…

This week Walmart announced it was launching an online pet pharmacy, WalmartPetRx.com, and plans to open 100 in-store veterinary clinics over the next 12 months. This week Dr. Ernie Ward and Beckie Mossor, RVT talk with Julie Legred, CVT about what this means for veterinarians and veterinary technicians, pet owners, and pet retailers. The trio ...…

This is one of those episodes we wish EVERYONE could hear! Hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by their dear friend, Dr. Amy Mohl, as they discuss her story within the framework of following your passions, overcoming challenges, and finding happiness. This is an episode we hope you enjoy, find inspiration in, and share with y ...…

This week hosts Dr. Ernie Ward and registered veterinary technician Beckie Mossor discuss the breaking news that California RVTs have abolished the previously-required California RVT exam in favor of the VTNE (Veterinary Technician National Exam). The team discusses what this means, why this (or potentially isn’t) a sign of professional progres ...…

Should pugs be banned? What about French bulldogs, English (or British) Bulldogs, and Shih Tzus? This week host veterinarians Drs. Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor weigh in on the ongoing UK push to ban certain breeds. What are the reasons, who are the folks leading the conversation, and w ...…

This week we're excited to sit down with the licensed veterinary technician, Jade Velasquez, who started the popular Facebook group, Veterinary Support Staff Unleashed. In addition to her work as an LVT and Facebook group administrator, Jade has recently transitioned into practice management. Host veterinarian Dr. Ernie Ward and registered vete ...…

This week we discuss a little known, but rapidly expanding, veterinary medical school program called “2+2.” Host veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor try to make sense of the pro’s and con’s of a program that allows veterinary medical school; students who live in a state without a veterinary school to c ...…

This week hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by one of the veterinary industry’s longtime female leaders and entrepreneurs, Brenda Andresen. Brenda shares her personal story, what she sees as some of the most pressing challenges faced by veterinary professionals today, and her latest project, The Bridge Club. Brenda also wei ...…

This week we are thrilled to share the mic with an exceptionally talented and experienced registered veterinary technician who is also an accredited expert in feline behavior. Tabitha Kucera RVT, CCBC, KPA-CTP is a pioneer for veterinary technicians in the area of feline behavior. On this week’s podcast, Tabitha shares her story of becoming an ...…

Recent news stories have featured human surgeons performing procedures on dogs, human dentists treating animal’s teeth, and other human medical professional treating animals. This week we explore how we, as veterinary professionals, feel about this touchy topic. Where are the professional boundaries? Why aren’t these physicians and dentists bei ...…

One of the most controversial topics in the veterinary profession during the past few years has been the Veterinary Nurse Initiative (VNI). What should veterinary technicians be called? What should their credentials be? And what responsibilities should they have? This week we’re pleased to sit down with one the VNI’s most vocal, and articulate, ...…

Empowering your veterinary team to do their best and finding their personal superpowers isn’t a myth. This week hosts Dr. Ernie Ward and registered veterinary technician Beckie Mossor meet with Tracy Dowdy, CVPM to discuss team empowerment. Strategies to better utilize your team members, what a relationship-centered business looks like, and wha ...…

Veterinary clinics and veterinary professionals are increasingly falling prey to online hacks and internet scams. From spearfishing to catfishing to drug diversion, veterinarians and veterinary technicians are vulnerable to schemes targeting their social media profiles, personal data, and professional licenses. This week we tackle this frighten ...…

We're back with another dermatological dilemma we confront (nearly) every day: the itching dog! Atopy, insect bite, and food allergies fill our schedules, challenge our teams, and frustrate everyone (especially the poor pet suffering from incessant itching)! This week we're joined by veterinary dermatologist Dr. Candace Sousa. She shares her in ...…

Emotional blackmail in veterinary practice by clients and colleagues is a common experience for veterinarians and veterinary technicians. This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor have a raw and candid discussion about how it feels to be taken advantage of, emotionally ...…

CBD products for pets are everywhere these days! We know pet owners and veterinary professionals have plenty of questions, and we've got answers! This week veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor are joined with Phyto Animal Health CEO Ian Quinn to review the current legal and regul ...…

Itchy pets can be one of the most frustrating signalments seen in veterinary practice. This week we chat with Board-certified veterinary dermatologist, Dr. Andrew Hillier from Zoetis, to discuss the latest developments in the diagnosis, treatment and client communication strategies for allergic dermatitis. This is a high energy conversation tha ...…

This week we review breaking news about the Veterinary Nurse Initiative (VNI) with lead attorney Mark Cushing from Animal Policy Group. Veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary nurse (RVT) Beckie Mossor review the latest developments and objective from the VNI lead lawyer. Whether you support or object to th ...…

Fake news! Corporate conspiracies! It seems like nearly every week there’s a new viral veterinary news story that, well, isn’t as truthful as veterinary professionals might prefer. This week host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor take on Fake Veterinary News, fake veterinary profess ...…

Standards of veterinary medical care can be complicated and confusing — and downright tricky to agree upon. This week host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor explore how a veterinary clinic should choose protocols, what protocols should be enforced, and what treatment options should ...…

Happy 2019! This week we share some of the things we are - and are not - looking forward to in 2019 for veterinary professionals. Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor discuss the veterinary nurse initiative (VNI), telemedicine, organized veterinary medicine, corporate practi ...…

Happy Holidays! It’s the “most wonderful time of the year” in veterinary practice! Or is it? This special holiday edition of our podcast, host veterinarians Ernie Ward and Cyndie Courtney, along with registered veterinary Technician Beckie Mossor detail veterinary clinic staff holiday scheduling drama, co-worker gift dilemmas, party alcohol rul ...…

Are you socialized? How do you find friends as adults? Are we expanding our social networks beyond the veterinary profession? This week, host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor talk about making friends and finding fulfillment outside of work. The trio share tips on maintaining ...…

When is enough too much? When (and how) is it okay to say, “No”? Is it clear or murky? This week host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor discuss establishing healthy boundaries with veterinary bosses and co-workers, clients, and friends and family. Failure to set boundaries is an iss ...…

Feeling out of control? Ever felt like you weren’t being listened to at work? This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor question what it means to be in control of your professional career and personal life, how to regain control, and why collaborative decision-making ca ...…

Once again we tackle one of profession’s most challenging topics: MONEY! The tension between providing the best veterinary care and the cost of providing that care causes tremendous conflict and confusion among our colleagues (and us!). Are we talking too much - or too little - about money with pet owners? What impact do recent human healthcare ...…

Feeling stressed? Overworked? Lost your mojo? Losing the romance? This week host veterinarians Ernie Ward and registered veterinary technician Beckie Mossor take a candid look at work/life balance in the veterinary profession. From real-life struggles and tribulations to practical tips and advice, this episode is packed will help restore your s ...…

The question of whether or not a veterinarian or veterinary clinic should sell non-medical products has perplexed generations of practitioners. This week host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor question whether or not vets should sell "stuff," how to choose the best products if ...…

A recent North Carolina veterinary technician's death by suicide prompted us to explore the issues of depression, substance abuse, and suicide among veterinary support staff. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor share their thoughts and experiences with veterinary staff suicides, ...…

100! THANK YOU! It's hard to believe we've recorded 100 episodes of our podcast! We owe it all to you, our loyal listeners and colleagues. This week we celebrate by recapping behind-the-microphone stories and share some of our favorite moments of the past two years. Welcome to our podcast party! Want to give us present we'd really love? A revie ...…

This week we expose you to a radioactive topic: What happened to the dogs and cats left behind in Chernobyl? Our guest, Dr. Jennifer Betz, knows firsthand the current conditions of the canines and felines living in the Chernobyl disaster area. We were positively radiating during this episode, and the fallout of our conversation will leave you g ...…

This week, we have a special THANK YOU to the AMAZING VETERINARY TECHNICIANS that make the world better! During October 14 - 20, 2018 celebrate National Veterinary Technician Week with us!

Pro-sal, production-based, merit-based - these are a few of the terms used to describe the increasingly common method used to pay veterinarians (and some veterinary technicians, as you’ll find out). What are the pros and cons of paying veterinary professionals on a percentage of revenue generated basis? Are your veterinarians gaming the system? ...…

Have you, a friend, family member, colleague, or client ever been denied a pet rescue adoption? Are some animal rescue groups inadvertently encouraging people to go through breeders and pet stores due to cumbersome requirements? We asked our social media channels, and apparently this is a bigger problem than we realized. This week our trio tack ...…

Are you making bad - and costly - mistakes when it comes to digital marketing? What about online security? Is your website underperforming or perhaps even illegal? This week co-host Dr. Ernie Ward chats with InTouch Practice Communications' Bill Schroeder about current marketing scams, slick sales tactics, and other wastes of money (and time). ...…

This week co-hosts Dr. Ernie Ward and registered veterinary technician Beckie Mossor are evacuated from their homes during Hurricane Florence. Dr. Cyndie Courtney joins Dr. Ward (Beckie cellular service failed during recording) to discuss what it’s like to live through a hurricane. Helpful advice for any veterinary clinic affected by a natural ...…

Welcome to fall…that magical time of the school year when freshman everywhere are full of excitement, and seniors are desperate to exit. This week we examine the veterinary and veterinary technician school admission process. What’s right - and what’s wrong - and what we think we should do to make it better. What do you think about veterinary pr ...…

Cloning pets, especially dogs, is a real thing. As in, there’s a real company really doing it RIGHT NOW. For a measly $50,000USD, you can have your favorite furry friend brought back in an exact genetic copy. This week our trio tackle the thorny ethics, sketchy morals, and scientific rigor (?) of this evolving pet medical breakthrough. From Bar ...…

MONEY!!! We sure spend a lot of time talking about the challenges of finances in veterinary practice on the podcast! This week we’re joined by our friend, veterinary dermatologist Dr. Dana Lisa, to discuss how to handle the rising costs of treating chronic dermatitis. Dr. Liska will explain how she talks about Cytopoint, Apoquel, and other revo ...…

We all have someone we look up to, are inspired by, or seek to emulate. This week we share some of the people outside the veterinary profession who have taught us, pushed us to do more, and are making the world better. We talk about famous authors, teachers, friends, and more during this uplifting episode. Brene Brown: https://brenebrown.com/St ...…

This week we speak with the founder of K9 Fit Club, a group dedicated to developing human and dog fitness programs. Tricia Montgomery shares her story with host veterinarians Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor. Exercise tips, weight loss, diet trends, and more are discussed in this conversation fro ...…

Itching dogs, chronic dermatitis, frustrated clients, online myths (and bad advice) all add up to create dermatological drama in our veterinary practices! This week we chat with veterinary dermatologist Dr Dana Liska to dispel mountains of misconceptions, dispense practical diagnostic and treatment advice, and soothe our weary minds and souls w ...…

Join us this week for a rapid fire session on our top tips to make your personal and professional life a little easier, more efficient, and more fun! Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor share their best quick bits of advice for veterinary practice, patient care, client serv ...…

This week the entire gang gets together - for the first time in person! - to record a special podcast from the floor of the 2018 American Veterinary Medical Association (AVMA) Annual Conference in Denver, Colorado. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor go deep on CHANGE! What, how ...…

Where are all the registered veterinary technicians and veterinarians? More and more veterinary clinics are reporting significant challenges hiring - and keeping - qualified veterinary team members. Host veterinarians Ernie Ward an Cyndie Courtney with registered veterinary technician Beckie Mossor review the current veterinary job market woes ...…

Mandatory spay and neuter regulations, breed bans, microchip laws, and doggie DNA testing for renters - we’re seeing a wave of new animal regulations sweep the world. Host veterinarians Ernie Ward and Cyndie Courtney and registered veterinary technician Beckie Mossor engage in a spirited discussion on whether or not animal regulations have gone ...…

This week we wrestle once again with the topic of money-guilt harbored by many veterinary professionals. This time, we explore issues around homeless people with pets, standards of pet care, pet care shaming, and more. This is an excellent roundtable on a topic most veterinary professionals must confront nearly daily. We need your support to re ...…

One of the most controversial pet travel topics these days is the designation of "emotional support animal" and "service animal." This week our trio, Drs. Ernie Ward & Cyndie Courtney, along with Beckie Mossor RVT, take to the skies, trains, and restaurants as they confront the perils of emotional support animals. What is the difference between ...…

This week, we discuss the current global wave of corporatization and consolidation of the veterinary profession. Host veterinarians Ernie Ward and Cyndie Courtney along with registered veterinary technician Beckie Mossor review the pros and cons of working in a corporate practice, whether or not consolidation is (or ever was) inevitable, and wh ...…

It's summer! Yaaay! Oh, noooo! Along with sunshine, long days, and chillin' by the pool comes unexpected stress in veterinary practice. Host veterinarians Ernie Ward and Cyndie Courtney with registered veterinary technician Beckie Mossor take a beachside/lakeside/online stroll down some of the profession's most treacherous June through Septembe ...…