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#ServiceDesignDay | Nathan Lucy + Jessica Tungesvik on Customer Personas
Archived series ("Inactive feed" status)
When? This feed was archived on May 26, 2020 17:07 (). Last successful fetch was on January 08, 2020 09:51 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 154791954 series 1134445
Happy International Service Design Day!
This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network!
Check out the show notes + details on #ServiceDesignDay.
________
Nathan Lucy and Jessica Tungesvik of XWorx agency share a case study about transforming a new business from a digital product into an in-demand service. They discuss the importance of designing for a specific customer.
________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on May 26, 2020 17:07 (). Last successful fetch was on January 08, 2020 09:51 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 154791954 series 1134445
Happy International Service Design Day!
This is episode 1 of 3 in a series celebrating #ServiceDesignDay! Join the global discussion by sharing this episode with your network!
Check out the show notes + details on #ServiceDesignDay.
________
Nathan Lucy and Jessica Tungesvik of XWorx agency share a case study about transforming a new business from a digital product into an in-demand service. They discuss the importance of designing for a specific customer.
________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
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