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The Business Case for Service Design | Jod Kaftan of Fjord | #16
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Manage episode 163512215 series 1134445
Jod Kaftan is the Group Design Director at Fjord in Los Angeles, overseeing the LA design practice and developing the team and quality of work. As a proponent of meaning in design, he provides valuable insights about how creating meaning can lead to customer loyalty.
Check out the show notes for all references and links.
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Love what you hear? Please subscribe, rate, and review us! Each review goes a long way!
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on May 26, 2020 17:07 (). Last successful fetch was on January 08, 2020 09:51 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 163512215 series 1134445
Jod Kaftan is the Group Design Director at Fjord in Los Angeles, overseeing the LA design practice and developing the team and quality of work. As a proponent of meaning in design, he provides valuable insights about how creating meaning can lead to customer loyalty.
Check out the show notes for all references and links.
________
Love what you hear? Please subscribe, rate, and review us! Each review goes a long way!
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
All episodes
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