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continue reading
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THE YEAR AHEAD: Innovation for All - Connecting Through Caring: How Purpose-Driven Brands are Earning Customer Loyalty
Manage episode 317398387 series 2701408
Content provided by Fast Company. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Fast Company or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Year Ahead: Innovation For All is a new mini series from FastCo Works and Capital One. Join host Julianne Pepitone as she explores how companies can focus on their core values and develop more authentic mission statements.
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Manage episode 317398387 series 2701408
Content provided by Fast Company. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Fast Company or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
The Year Ahead: Innovation For All is a new mini series from FastCo Works and Capital One. Join host Julianne Pepitone as she explores how companies can focus on their core values and develop more authentic mission statements.
In this episode, Julianne talks with Capital One President of Financial Services Sanjiv Yajnik about why he thinks innovation is not just something applied to high tech tools, but a vital element in forming meaningful customer connections.
203 episodes
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Similar to World Changing Ideas
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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…
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