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In this episode, we hear from Amanda Moore, a member of the WQA Board of Governors, former WQA President Sam Karge, and WQA Executive Director Pauli Undesser, as they talk about managing through the crisis of the COVID-19 pandemic. They took part in a recent WQA Essentials Webinar, and we’ll hear a portion of that discussion during this episode of WQA Radio. Later, we’ll get a regulatory update from Kathleen Burbidge and our WQA tip -- why now is the time to join WQA.