IGEL Weekly: Liquidware, IGEL and ServiceNow Team Up to Enhance Endpoint Visibility and Performance


Manage episode 301797881 series 2841597
By XenTegra / Andy Whiteside. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Visibility into endpoint metrics and new digital workspace experience management capabilities deliver critical insight to keep work from anywhere productive

Liquidware has teamed up with IGEL and ServiceNow to provide unparalleled visibility and insight into end-user experience.

Leading the Charge in Digital Workspace Management

Monitoring the user experience of your virtual desktop environment, regardless if it is Citrix Virtual Apps and Desktops (CVAD), VMware Horizon, Amazon WorkSpaces, Nutanix Frame, etc., is critical to success these days. Knowing the complete end-to-end user experience should not be ignored as you don’t want any blind spots for the entire connection path for end users.

Liquidware is an IGEL Ready alliance partner and has enabled tight integration and a purpose-built agent called the “Connector ID” embedded within the IGEL Edge OS. To enable monitoring of IGEL OS client sessions, simply go into the Configuration section of the IGEL Edge OS or IGEL Universal Management Suite (UMS) server console and check the box to enable the Connector ID. Then you enter the hostname of the Stratusphere Hub virtual appliance and that’s it, your user experience metrics will begin flowing into Stratusphere and it will allow for these metrics to be correlated with the virtual desktop sessions to get comprehensive end-to-end user experience metrics.
Host: Andy Whiteside
Co-Host: Chris Feeney
Guest: Chris Walker

35 episodes