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Shep Hyken | Tools for Amazing Your Customers, Every Time

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Manage episode 113885974 series 52434
Content provided by Host Nick Palkowski, Featuring Peter Voogd: Mentor, Keynote Speaker, and Serial Entrepreneur. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Host Nick Palkowski, Featuring Peter Voogd: Mentor, Keynote Speaker, and Serial Entrepreneur or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week Shep Hyken is back with 5-6 tips on how to amaze your customers every. Single. Time. I don't recommend books too often, but Shep’s book provides you the kind of no-fluff value that will transform your customers’ experiences and, ultimately, your bottom line. His bestselling book, Amaze Every Customer Every Time, is full of real world strategies that have been tried and tested for real world results.

In this episode, you will…

Find out why it's important to act like you own the place
Discover why its better to play up your strengths
Understand just how crucial it is to know the value of your customer
Learn how to look outside of your industry for customer service inspiration
Be challenged to consider how cutting costs can impact your customers’ experience, as well as your employees
Hear stories of great customer service legends
Discover the link between entrepreneurs and elite athletes

[Tweet "“Follow the profit, all you will get is some profit. Follow the customer and the profit will eventually come.” @Hyken"]

Learn how to rise above the noise, become financially independent, and reach the six figure mark...
Attend the free online Game Changers Summit

Submit a Question
Do you have a question you would like answered on a future podcast? Click the button below.

Got a question? Check out what Peter has started on Twitter.

Tweet #askPeterV for Peter to answer any questions you have. This is a great way to get one on one question and answer time with Peter Voogd as well as follow what others are discussing.
Resources:
www.hyken.com

Shep Hyken's Amazing Taxi Story

Twitter - @PeterVoogd23

6MonthsTo6Figures.com

YoungAmbition.co

6FiguresBook.com

Audible - Get 6 Figures audiobook

The post Shep Hyken | Tools for Amazing Your Customers, Every Time appeared first on Young Entrepreneur Lifestyle | Business | Personal Development | Podcast.

  continue reading

150 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on April 12, 2017 14:04 (7y ago). Last successful fetch was on February 19, 2017 21:58 (7y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 113885974 series 52434
Content provided by Host Nick Palkowski, Featuring Peter Voogd: Mentor, Keynote Speaker, and Serial Entrepreneur. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Host Nick Palkowski, Featuring Peter Voogd: Mentor, Keynote Speaker, and Serial Entrepreneur or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week Shep Hyken is back with 5-6 tips on how to amaze your customers every. Single. Time. I don't recommend books too often, but Shep’s book provides you the kind of no-fluff value that will transform your customers’ experiences and, ultimately, your bottom line. His bestselling book, Amaze Every Customer Every Time, is full of real world strategies that have been tried and tested for real world results.

In this episode, you will…

Find out why it's important to act like you own the place
Discover why its better to play up your strengths
Understand just how crucial it is to know the value of your customer
Learn how to look outside of your industry for customer service inspiration
Be challenged to consider how cutting costs can impact your customers’ experience, as well as your employees
Hear stories of great customer service legends
Discover the link between entrepreneurs and elite athletes

[Tweet "“Follow the profit, all you will get is some profit. Follow the customer and the profit will eventually come.” @Hyken"]

Learn how to rise above the noise, become financially independent, and reach the six figure mark...
Attend the free online Game Changers Summit

Submit a Question
Do you have a question you would like answered on a future podcast? Click the button below.

Got a question? Check out what Peter has started on Twitter.

Tweet #askPeterV for Peter to answer any questions you have. This is a great way to get one on one question and answer time with Peter Voogd as well as follow what others are discussing.
Resources:
www.hyken.com

Shep Hyken's Amazing Taxi Story

Twitter - @PeterVoogd23

6MonthsTo6Figures.com

YoungAmbition.co

6FiguresBook.com

Audible - Get 6 Figures audiobook

The post Shep Hyken | Tools for Amazing Your Customers, Every Time appeared first on Young Entrepreneur Lifestyle | Business | Personal Development | Podcast.

  continue reading

150 episodes

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