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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.
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The marketing pros at Ortho Marketing share tips, tricks and best practices to enhance marketing efforts for your practice.Interviews, tips and new ways to take your practice to the next level can all be found here at Ortho Marketing's Podcast.
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Therapy Matters is your one-stop resource for expert insights and advice to help you stay one step ahead of the changing needs, demands, and requirements of the therapy and rehab industry. Each episode features guests from successful therapy practices, industry thought leaders, government dignitaries, and cutting-edge vendors who have successfully navigated market challenges, sharing tips, tricks, and best practices to help empower the therapy community. Topics cover all specialties, includi ...
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Welcome to Optometry Profits Revealed with Peter Precth, your ultimate resource for achieving profitability in the eye care industry amidst modern disruptions. We delve into everything from online frame purchasing, innovative prescription programs, to state-of-the-art lead generation and sales software. Join us as we help opticians, ophthalmologists, and optometrists navigate through these challenging times and grow their businesses to unprecedented heights. Learn from industry experts, succ ...
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The Chief Healthcare Officer Podcast seeks to decode the secrets of success in healthcare management, dissect the latest trends, and build a community of forward-thinking healthcare leaders… From advancing the healthcare industry to championing sustainability and amplifying patient experiences, the podcast dives into the topics that matter most for healthcare professionals and leaders. Follow Dr Fatih Mehmet Gül on LinkedIn https://www.linkedin.com/in/drfameg/ Visit Dr Fatih's Website https: ...
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The Break Room updates healthcare providers about industry news and offers tips and tricks to boost their practices’ performance! Our quick, focused discussions with experts are filled with the in-depth insights and actionable advice providers need to stay ahead of the curve.
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A delicate balancing act is playing out as employees navigate responsibilities at work and home. Please join Homethrive as we explore their stories.
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The Business of Aesthetics (BOA) podcast show continues to inspire and help our community of aesthetic doctors grow their practices. We bring outstanding leaders in Dermatology, Plastic Surgery, and Aesthetics together to not just achieve more but experience fulfillment in their practice.
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The ACOFP Podcast is designed to provide Osteopathic Family Physicians, Residents and Students a resource to access hot topics and recorded lectures. Topics include: Updates in Immunizations, Technology in Medicine, Family/Work Balance, Clinical Readiness, and more.
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PharmacyForward
Division of Pharmacy Professional Development - University of Mississippi School of Pharmacy
A podcast about advancing pharmacy practice by transforming knowledge into action.
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Ask Alumni a podcast where we talk to alumni of Loma Linda University School of Medicine to gain insights and information to help students and young alumni on their medical journey.
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Health care and physician marketing looks a lot different today than it did in the past. Patients behave more like shoppers and look online for their healthcare needs. Bill Balderez is the founder of Fathom Healthcare, a digital marketing agency that works with more than 15 healthcare systems across the country. Learn with Bill as he hosts Healthcast. In each episode, he talks to people who are marketing the services of the healthcare industry.
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The EP Edit is the official podcast of "EP Lab Digest," a monthly publication for electrophysiologists and allied health professionals in the field of cardiac electrophysiology (EP). Each episode, we share candid conversations with thought leaders in the field about the latest advances in EP as well as emerging tools and technologies. To learn more about The EP Edit, visit www.eplapdigest.com.
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FIM or For Inquisitive Minds is a podcast interviewing top researchers, PhD students and other academics on their cutting edge research. We break down each topic so it is easy for anyone to pick up, and then build up the knowledge base so everyone can understand the respective theses and purposes of each interview. Topics covered include human rights, machine learning, cancer research, health informatics, energy storage, quantum computing and more! Cover art photo provided by Joanna Kosinska ...
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A show where we rally some of our Nation's Greatest Nursing Leaders, Educators, Experts and Advocates to tackle some of the Greatest Challenges that the Nursing Profession faces! So sit back, relax and learn that Nurses CAN DO ANYTHING!
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Elevating Patient Experience: Strategies for Growth and Patient Satisfaction
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34:09
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Dr. Heather Rogers, dermatologist, surgeon, and co-founder of Modern Dermatology, discusses the importance of elevating patient experience strategies for growth and patient satisfaction. She emphasizes the need for a white-glove, boutique experience in dermatology, where patients feel valued and cared for.…
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OM Ep. 165- A Clear Choice: Integrating Aligners for Practice Growth and Patient Satisfaction with Stephane Reinhardt
31:12
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In this Ortho Marketing Podcast, Dean Steinman is joined by Stephane Reinhardt, Director of the Education Program for The CLEAR Institute. They discuss how to elevate practices through the integration of aligners. They also explore how this innovative approach can enhance patient outcomes, boost practice growth, and streamline treatment processes. …
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Novel Research Demonstrates Improved Patient Outcomes and Reduced Health Care Resource Utilization
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22:09
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Part 2 of Podcast Discussion With Rod Passman, MD, MSCE, FACC, FHRS, FAHA; Suneet Mittal, MD, FACC, FHRS; and Mintu Turakhia, MD, MAS, FACC, FHRS, FAHA In this special 2-part series of The EP Edit podcast, Drs Rod Passman and Suneet Mittal join Dr Mintu Turakhia for a roundtable discussion on outcomes and new guidance in cardiac ambulatory monitori…
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Kimberly Vohsen – Optician Societies and Future
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37:26
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Kimberly Vohsen is the President of the Show Me State Optician's Society. With over 17 years of experience as an optician, she has established herself as a leader in the field. Kimberly holds a BA Degree in Graphic Design and Graphic Arts, blending her expertise in optics with a creative background. Kimberly Vohsen and Peter Pretch explore the fasc…
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From “Working Short” to “We Show Up For Each Other”
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13:52
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In this solo Culture Byte episode, Sue shares a story about how setting goals helped a department change its culture and behaviors. The department focused on reducing absenteeism and created a social contract to achieve this goal. They recognized and rewarded employees with perfect attendance, tracked attendance on a graph, and even created a chall…
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E29: Removing Health System Barriers in PT for Better Access to Care
39:27
39:27
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Director of Rehabilitation Services at Sturdy Memorial, Keri Dickinson, joins us today to talk about better patient care, creating better efficiencies and workflows for referrals from providers, and how to establish better relationships with patients. How Kari measures success Better management systems Explanation of the clinical ladder Making the …
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Expertise Matters: Navigating the Rise of Unqualified Practitioners
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Dr. Larry Green discusses the importance of expertise in the field of dermatology and aesthetics and the rise of unqualified practitioners. He highlights the risks and complications that can arise from receiving treatments from unlicensed and improperly trained individuals. Dr. Green shares his journey and advocacy for patient safety, including his…
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Improving Culture and Care With a Goal Cycle
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In this episode, Sue and Kevin discuss the connection between setting and achieving goals and organizational culture. They emphasize the importance of goal setting in driving culture change and employee engagement. Kevin shares his experience with implementing a goal cycle at Tamarack Health and how it has transformed the organization. They also di…
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The Art of The Exit: Navigating the Med Spa Sale
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In this week's episode of the Business of Aesthetics podcast series, we explore the journey of Dr. Lisa Jenks, a seasoned professional in the aesthetics industry. As the former owner and medical director of Genesis Med Spa, Dr. Jenks shares her experiences in successfully going through the sale of her thriving practice.…
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Teamwork Boosters: Belief, Connection, and Consistency
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In this episode, Sue welcomes Capstone’s Co-Founder Jane McLeod, to discuss the importance of teamwork and how it can maximize momentum in an organization. Jane shares examples of fostering teamwork, such as COO Brian Rauzi's Team 90th and highlights the key elements of effective teamwork: belief, connection, and consistency. They emphasize the nee…
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OM Ep. 164- How to Hire in 2024 with Allison Norris
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In this Ortho Marketing Podcast, Dean Steinman is joined by Allison Norris, Founder and CEO of Dentele Group, LLC. They discuss the intricacies of dental industry recruitment. From identifying the right talent to integrating cutting-edge technologies in the recruitment process, learn how to navigate the competitive landscape to build a resilient an…
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E28: PT Burnout and Provider Satisfaction Solutions Part 2
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We are back with Katie O'Bright, Owner of Redefine Health Education, in this part 2 of our 2 part special episode. On this half, Katie dives into the problems in the Physical Therapy industry with provider satisfaction and employee burnout. Solving the challenges of PT graduates not going into the industry Why there aren't a lot of clinical sites f…
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A Solopreneurs' Journey in Functional Medicine & Aesthetics
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In this latest podcast episode, Bertha Osorio Campbell, a seasoned family nurse practitioner, takes listeners on a fascinating journey through functional medicine and aesthetics. From her decision to venture into a solo practice just before the pandemic to her initial reluctance toward aesthetics, which later transformed into a deep passion, Bertha…
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Dave Barton - Selling remotely really works for Independent Optical Practices
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Dave Barton is Co-founder & CEO of Optify Online. Prior to Optify, he spent 7 years building an online Direct To Consumer optical brand with industry leading software. He is formerly of Oliver Peoples and Paul Smith Spectacles. He draws on over a decade making eyewear for the best brands in the world, having traveled across the globe in search of t…
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Culture Bytes: Shift From Chaotic to Consistent Communication
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In this episode, Sue discusses the communication challenges faced by leaders and employees in organizations. She highlights the problem of communication not being received by the intended recipients, leading to frustration and confusion. Sue introduces the concept of 'splatter' as a common mistake made by leaders, where they try to communicate impo…
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Meet the Presidents: How Presidents of Societies Influence the Management of Atrial Fibrillation
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In this episode of The EP Edit podcast, Rod Passman, MD, talks with Jodie Hurwitz, MD, President of the Heart Rhythm Society (HRS), about the selection of authors for HRS clinical guidelines, how atrial fibrillation (AF) guidelines will change practice, the impact of pulsed field ablation, and the role of HRS in maintaining high-quality care in int…
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OM Ep. 163- Changing Orthodontics and Boosting Appointments with Synapse
32:35
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This episode is brought to you by Ortho Marketing in partnership with Synapse. Dean Steinman is joined by George Aliphtiras, Executive Director and Co-founder of Synapse Dental. Learn about the groundbreaking release of the Dental Pain Eraser, a game-changing device designed to alleviate dental pain without invasive procedures. We discuss its impac…
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30+ Years as a Facial Plastic Surgeon and Entrepreneur
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In today's episode, we're privileged to host Dr. Edwin Williams, a distinguished figure with over three decades of experience as a facial plastic surgeon and entrepreneur. Dr. Williams brings his wisdom and passion to the conversation, having dedicated his career to upholding the highest standards of care in the aesthetics industry.…
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3C Method: A Prescription for Combating Workplace Bullying
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Dr. JoNeil Conley shares her experiences and lessons learned in nursing leadership. JoNeil shares some personal examples of bullying stories which led her to researching bullying and developing the 3C Method to guide organizations to decrease and address incivility. The conversation emphasizes the need to be proactive and courageous as individuals …
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OM Ep. 162- Transforming Lives One Smile at a Time with Smiles Change Lives
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This episode is brought to you by Ortho Marketing in partnership with Smiles Change Lives. Dean Steinman is joined by Alexis Barclay, Vice President of Smiles Change Lives. They share the transformative stories of children whose lives have been changed through the power of a smile and why practices need to come aboard. Ready to elevate your practic…
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E27: Shifting Your Therapy Model to Better Provide for Patients Part 1
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Katie O'Bright, Owner of Redefine Health Education, in this part 1 of a 2 part episode, joins us to discuss how she is helping practices adjust their therapy care models to better provide for patients. How therapy practices have evolved over the years Finding solutions for reimbursement issues Why people aren't shifting their therapy care models Fi…
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Crafting Medspa Growth: Relocation, Buildouts, and Budgeting Success
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Welcome to another episode of the Business of Aesthetics podcast series, where we explore the journey of Loretta Zanetti, Aesthetic Nurse Practitioner & Founder of Erasable Medspa, and her husband, Michael Zanetti, chairman of Erasable Medspa, who are the pioneers in the Medspa industry. In this insightful episode, we discover the remarkable evolut…
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Cesar Rodriguez – Plugging into the Services Available to Optometry Practices
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Cesar Rodriguez is a thoughtful observer and commentator on the intersection of society and technology. His insights into the diffusion of innovation are marked by a keen understanding that acceptance of new technologies is directly tied to a person’s grasp of them. Rodriguez believes that fear of the unknown often hinders individuals from adopting…
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In this episode, Sue welcomes Courtney Kloehn, a Capstone transformational coach, who shares her experience in her organization, where they tackled the project of defining and aligning their standards of behavior with their core values. The conversation highlights the importance of consistency in reinforcing behavior standards and the challenges an…
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Don't Be Limited by Other People's Beliefs by Dr. Rachel Walker
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In this episode, we're thrilled to welcome Dr. Rachel Walker, a board-certified plastic surgeon who runs a thriving practice in Dallas, Texas. Dr. Walker's journey to success wasn't linear. From her initial interest in hand surgery to a rewarding career in aesthetics, she's an inspiring example of embracing opportunities and forging your path. Dr. …
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Culture Bytes: A Trust Deficit Will Hamper Momentum and Undermine Progress
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In this episode, Sue discusses the impact of trust, or lack thereof, between the administrative team and the board of directors. She draws on examples from her experiences as a senior executive in healthcare and highlights the need for trust between the board and the executive team to facilitate more effective decision-making . . . and speeding up …
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E26: Key Considerations for Leaders Who Aim to Expand Their Practice
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Chief Product Officer at Raintree, Vu Nguyen, joins us to talk about how to expand and scale your practice and, our upcoming webinar series, "Focus on Growth," that can help you reach your business goals. Biggest things to consider when expanding your practice Trends and challenges to keep in mind Managing patient engagement Hosted on Acast. See ac…
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How to Use Moxie Mindset to thrive in a competitive market
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Welcome to the Business of Aesthetics Podcast Show, where we explore the minds of industry leaders to uncover the strategies and insights that drive success in today's competitive landscape. In this episode, we have the pleasure of inviting Dr. Dina Strachan, a distinguished figure in the field of dermatology, as our guest alongside our host, Ryan …
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Karen Michaelson, a beacon in Minnesota's optical community, has long been influenced by her father's legacy as a dedicated optician of 76 years. Following in his footsteps, she charted a path of service and commitment to her field. Her father was not just a skilled craftsman; he was a visionary who founded the Minnesota Optician Society in the 197…
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Be Your Best . . . Trustee, Leader, Employee
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In this episode, Sue interviews Charisse Oland about her experiences and lessons learned in healthcare leadership and governance. Charisse highlights real world examples of strengthening leadership and governance as pathways to creating stronger organizations, including improving results and a more positive and thriving workplace culture. The conve…
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What I Wish I Knew As A Dermatologist
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In this episode of the Business of Aesthetics podcast series, host Jeff Richmond leads a dynamic discussion with three esteemed guests: Dr. Beth Goldstein, Dr. Ted Lain, and Dr. Vivian Bucay. As seasoned professionals in the field of dermatology and aesthetics, they share invaluable insights into the business side of running a successful practice.…
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Employee-Driven Improvements, Communication, & Training
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In this episode, Sue welcomes Julie Coneset, a Capstone transformational coach, who shares her experience in healthcare and human resources, emphasizing the importance of organizational culture. Julie discusses the transformational journey her organization went through, starting with the departure of a CEO and the implementation of a new culture. S…
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Changing Practices to Rediscover the Joy of Medicine
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Our Physician Voices series creates space for candid conversations and empowers doctors to share their unique stories, expert perspectives, and helpful insights. Hear Nalini Casey, MD, a Maryland-based pediatrician, discuss her decision to move to a new practice, how Privia simplified the transition, and the benefits of a Privia partnership.…
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Tony Maritato, Owner of Total Therapy Solutions, joins us today to talk about how he attracts his customers using digital content. Leveraging Youtube, he's amassed over 9 million views on video content!!! How he documents his sessions for his patient's questions Solving HIPPA compliance for releasing patient sessions Biggest opportunities for PTs i…
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Phone Call Mistakes that are Costing You Patients
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In this episode of the Business of Aesthetics podcast series, Ryan Davies, digital marketing advisor of Ekwa Marketing, sits with Naren Arulrajah, the founder of Ekwa Marketing, and explores the importance of managing patient phone calls. Naren begins by highlighting the grave consequences of overlooking the initial patient phone call, emphasizing …
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Howard Klemm – AI, Digital Lenses, and Patient Satisfaction
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Howard Klemm is a pioneer in the field of coating technology. With his expertise, he has significantly improved anti-reflective coatings and blue filters, making a huge difference for patients wearing minus lenses. His work, combined with digital surfacing technology, has eliminated peripheral blur and provided patients with a wider field of view. …
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In this short solo episode of Culture Bytes, Sue discusses the concept of readiness for culture transformation in healthcare organizations. She emphasizes the importance of continually strengthening the strategic pillars of people, service, and quality, and highlights that this work should always be a priority. Sue explains that instead of assessin…
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Aesthetic Insights and Ethical Nuances in Dermatology with Dr. Dustin Portela
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In today’s episode, our returning host, Ryan Davies, speaks to highly esteemed, board-certified dermatologist Dr. Dustin Portela. As a prominent dermatologist and practitioner, Dr. Portela is a voice of authority on the topic of aesthetics. With his vast experience and commitment to ethical practices, he offers a unique outlook on the sophisticatio…
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A Winning Approach: Fueling Growth and Forging Excellence
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Community hospital CEO Dan Rohrbach shares highlights from a decade-long journey of growth and improvement at Southwest Health. He emphasizes the importance of balancing speed and staff well-being, managing through crisis, investing in culture, and the value of external expertise. Gain valuable insights on attracting top talent and elevating your o…
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OM Ep. 161- Bracing for Impact: Dentistry's Battle Against Embezzlement
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In this Ortho Marketing Podcast, Dean Steinman is joined by David Harris, CEO of Prosperident. They discuss the overlooked challenges faced by dental practices in the realm of financial security. Explore the ins and outs of embezzlement within the dental industry, shedding light on the tactics employed by unscrupulous individuals and offering valua…
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Host of PT Pintcast, Jimmy McKay, joins us to talk about the challenges and solutions for Physical Therapy practices across the board. How to meet customers where they are Making the shift in marketing to marketing yourself Solving for communication challenges Hosted on Acast. See acast.com/privacy for more information.…
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Building Your Aesthetic Practice on Advanced Injectable Techniques
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In this episode of the Business of Aesthetics podcast, our host, Naren Arulrajah, brings together a panel of experts to discuss "Building Your Aesthetic Practice on Advanced Injectable Techniques." The panel includes Sonya Ellis, a seasoned nurse with over 25 years of experience in plastic surgery, Cassie Lane, a nursing and aesthetics enthusiast, …
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Nathan Hill - Embracing Tech for Optometric Success
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Nathan Hill is recognized for his forward-thinking approach in inventory management within office environments. He advocates for the use of technology to track sales and guide restocking, contrasting this method with the traditional, less precise practices that rely on memory or instinct. Nathan champions data-driven strategies to help businesses o…
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Growth and Culture Accelerators: Nimble Planning and Continuous Learning
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Adopt a nimble strategic planning approach that is actionable and adaptable, and then uncover and overcome learning needs in order to set people up for success Episode Insights & Takeaways A nimble strategic planning process is essential for success. Culture plays a crucial role in executing strategic initiatives successfully. Investing in learning…
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Balancing It All: Navigating Parenthood & Professional Success as a Plastic Surgeon with Dr. Lindsey Pennington
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In this episode of the Business of Aesthetics podcast show, we are joined by Dr. Lindsey Pennington, a seasoned facial plastic surgeon and mother of two. Dr. Pennington shares the challenges of managing a successful medical practice while being a dedicated mom. Her insights into time management, strategic decision-making, and finding balance in a d…
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Culture Bytes: Strengthening Healthcare's Intangible Forces
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Healthcare organizations are complex entities and consist of both tangible and intangible elements, all of which can be strengthened Episode Insights and Takeaways Growing and thriving organizations intentionally design and improve the intangible aspects of their organization Don't leave culture to chance; deliberately change and improve it Similar…
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Cultural Insights from the Bedside to the Boardroom and Back
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Fostering collaboration among diverse teams and organizational tiers. Episode Insights and Takeaways: Assigning goals and creating employee-driven teams can enhance employee engagement and ownership. Building relationships and truly listening to employees are key to effective leadership and culture change. Rural healthcare provides unique opportuni…
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Net revenue grows 69.4% in 3 years - CFO credits culture change. Episode Insights and Takeaways Culture is dynamic and constantly changing, requiring intentional efforts to shape and improve it. Deliberate culture change can lead to significant improvements in financial performance and other measures. Data, celebration, and leadership are key facto…
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The Chief Healthcare Officer Podcast with Dr Fatih Mehmet Gül
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Can we decode the secrets of success in healthcare management? What if we can? In this podcast series, Dr. Fatih Mehmet Gül is on a mission to capture and pass on the health industry's best practices. Each episode of this podcast will feature conversations with pioneering figures from various healthcare sectors, delving into their unique challenges…
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