show episodes
 
Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of The Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend, and find us on social media by searching The Raspy Dispatcher.
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show series
 
Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders. In this episode, we dive into the world of moral distress and wh…
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In this episode, we are joined by a seasoned Consultant and Trainer with 15 years of experience as a dispatcher, trainer, and system administrator in emergency services. We dive into the critical topic of Holistic Wellness and explore the need for designated Chaplains in dispatch. Our guest shares their invaluable insights and experiences, shedding…
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Let’s Talk Dispatch celebrated its 100th episode with a live stream packed with surprise guests and giveaways! If you joined us live, thank you! If you missed it, here's an edited version of our live-streamed episode. A huge shoutout to my incredible guests: Dominique Mathis from Hello911 LLC, Cassie Sexton from Mindbase, and Ryan Dedmon from the 9…
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Change is hard for anyone, but especially for 911 dispatchers. In this episode, we delve into the challenges of change and much more with Tyrone Kelsey, a subject matter expert in implicit bias, racial diversity, and inclusion. Tyrone creates and delivers innovative curriculums on these topics and serves as 911 Training Institute lead consultant, h…
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Is there an echo in here? Oh no, that's just my guests, Kacey and Anna, hosts of the 911 Delta - Tethered 4 Life Podcast, joining me for a joint episode. Tune in while we discuss each other's journeys and learn more about their podcast. Make sure to give them a follow on Instagram @911deltatethered4life And tune in to their awesome podcast on Apple…
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We sit down with Rachel Murdock, a former FBI forensic interviewer turned founder of Beyond the Storm, a company dedicated to guiding trauma survivors and first responders through their healing journey. Rachel's career has been nothing short of remarkable. With years of experience at the FBI, she honed her skills as a forensic interviewer, delving …
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Today on Let's Talk Dispatch the raspy dispatcher meets the Healthy Dispatcher's own Kris Inman! Kris brings over 28 years of experience to the table and has moved on from their role in dispatch to the director of Program Development at The Healthy Dispatcher. Join us as we talk about their journey in dispatch, how important taking care of ourselve…
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In this episode of Let's Talk Dispatch, we're joined by Sondra Wesley who works with our partners at Prepared. With over 30 years of invaluable experience in public safety, Sondra shares her remarkable journey and insights gained along the way. Together, we delve into the cutting-edge technology that Prepared is bringing to our communication center…
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In today's episode, we have a fascinating conversation with Jennifer Marshall, who brings over 12 years of experience in dispatching across various emergency services—police, fire, and medical. But what sets Jennifer apart is her recent transition into a unique realm of dispatching: traveling dispatching. Join us as Jennifer shares her journey, she…
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In this episode of Let's Talk Dispatch we're bringing you a special 2-for-1 deal courtesy of NENA, the 911 association! Join us as we sit down with Katie, EPRC PSAP Program Manager, and Stacy, EPRC Commercial Program Manager, who together boast over 40 years of experience in PSAPs. They're here to share insights from their journey and introduce an …
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In this episode of Let's Talk Dispatch, our guest brings a wealth of experience to the table. With 23 years in dispatching and currently serving as a shift supervisor, they've seen it all. But what sets them apart is their 31 years of public safety experience, starting as a volunteer firefighter at just 16. Join us as we dive into their journey, fr…
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Join us on Let's Talk Dispatch as we chat with Jeremie, a seasoned public safety leader with over 32 years of experience. From their role as a registered Public Safety Leader (RPL) to nearly two decades of instructing with APCO as an instructor, Jeremie's journey is nothing short of inspiring. Tune in as we explore Jeremie's remarkable career highl…
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In the latest installment of Let's Talk Dispatch, I have the pleasure of conversing with Robbie McCormick, Deputy Director of Administration, whose illustrious career spans over 15 years of dedicated service. With extensive experience in various settings, ranging from large agencies to small, rural communities and bustling metropolises, Robbie brin…
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Join us as we sit down with Jane Plympton, a dedicated dispatcher and trainer with over 12 years of experience in Police, Fire, and EMS services in Southeastern Montana. We chat about handling emergencies in a rural setting and fostering a positive workplace culture. Jane shares invaluable insights gained from her extensive background, shedding lig…
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In this episode, we sit down with a seasoned dispatcher and dedicated EMT with over three decades of combined experience. With 17 years in dispatch, 22 years in EMS, and 14 years of teaching, our guest brings a unique perspective to emergency services. Join us as we explore their journey, from handling high-pressure situations to educating future d…
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Today, my guest has been dispatching for 28 years, currently holding the position of communications supervisor. When you tune in for this episode, they will be officially retired! Congratulations on your retirement, Patricia, and thank you for 28 years of service to your community. We appreciate you sharing your journey with us on Let's Talk Dispat…
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oin us in this episode as we sit down with Kevin Wattenbarger, the Director of Sales for 911 call handling at CentralSquare Technologies. With over 25 years of experience in public safety and communications software, Kevin shares insights from his diverse background, including serving as a Deputy Sheriff of Wake County, NC, and his time in the U.S.…
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Conferences hold a unique charm, particularly those focused on emergency dispatchers. Our profession remains largely unfamiliar to many, yet a few times a year, hundreds of individuals eagerly travel by car or plane, driven by the sole purpose of connecting and learning from those who have faced challenging calls, gained valuable insights, discover…
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Join me in welcoming our guest, Kim, who brings 19 years of invaluable experience in law enforcement dispatch to our episode today. Formerly holding the esteemed position of Chief Communications Officer, Kim humbly describes herself as a 'knower of much and master of none.' In this engaging episode, we explore Kim's rich journey through the realms …
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Joining us today is an exceptional guest Cammie Haney with over 17.5 years of hands-on experience in dispatching within a small rural center. Beyond her extensive dispatch tenure, she's spent 14 years as a training officer, nurturing the next generation of dispatch professionals. Notably, she's also served as the coordinator of a local multi-agency…
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My guest today has been dispatching for longer than she has not been. Starting this career at 19 years old, this seasoned professional, Nikki McGuire, has a wonderful perspective on the changes she has witnessed in this field over the years. Time sure does fly when you're having a good time, and we talk all about it in this episode. Thank you for l…
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Today's guest, Rochelle Esparza, brings over a decade of experience in dispatch. Her roles as department training coordinator, supervisor, and union president showcase her dedication. Rochelle's drive to equip dispatchers for active shooter situations is deeply rooted in her grandfather's involvement during the Columbine shooting. Join us for an in…
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This week we are taking a break! But we did just want to thank you for your hard work during the holiday season and remind you of all the places you can connect with The Raspy Dispatcher. Make sure to check us out on all the socials and check out theraspydispatcher.com Instagram | The Raspy Dispatcher Facebook | The Raspy Dispatcher Private Faceboo…
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In this episode, we sit down with a retired public safety dispatcher Deborah Green whose journey spans military service and nearly three decades in law enforcement communications. Deborah and I started at the same agency, though some years apart, which makes us dispatch cousins, Ha. Join us as she shares her story, offering insights into the challe…
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Meet Cody Irby, a 4th generation police officer who has dedicated 13 impactful years to public safety. Starting as a police officer and evolving through various roles including corporal, communications supervisor, K9 unit member, detective, and records manager, Cody's journey spans a diverse array of experiences in the field. But Cody's story goes …
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Trae Maeder joins us on this week's episode of Let's Talk Dispatch. With eight years of invaluable experience at the Florida Highway Patrol and currently serving at the Lee County Port Authority, Trae brings a wealth of knowledge and insight into the critical role of a dispatcher. Not just limited to the field, Trae's involvement with the Florida A…
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Our guest is a seasoned dispatcher, clocking in 17 years in the field. We're diving deep into their expertise, covering topics like reclassification and the evolution of 911 over the years. But that's not all—get ready to be inspired by the incredible support they're providing to families of fallen officers and those affected by first responder sui…
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On this episode, we are joined by Julie Keleher, who boasts an extensive background in public safety, having served as both a 911 dispatcher and sworn reserve officer from 2008 to 2016. Transitioning to the private sector at Rapid SOS, Julie is now deeply involved in improving emergency response systems, particularly in CAD/RMS systems and 911 loca…
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I have often said in dispatch years that I am a toddler. Well, my guest today is a baby, Madison Sebastian, who has been dispatching since February of 2023. They have come onto the show today to share their journey and discuss something we can relate to imposter syndrome. Join us as we talk about the reality of the imposter phenomenon in dispatch, …
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Guess who's back for this week's episode? We've got Ryan Dedmon and Cassie Sexton, two fantastic supporters of our platform at the Raspy Dispatcher. These dispatch pros discuss why conferences are a big deal and why you should attend them virtually or in person. Plus, they've got some excellent advice for anyone considering sharing their ideas at t…
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In this week's episode of Let’s Talk Dispatch, we're joined by an incredible guest who has made a remarkable transition from a 16-year career as a dispatcher to an exciting role as California P.O.S.T.'s Public Safety Dispatch Program Manager. For those of you unfamiliar with P.O.S.T., it stands for Peace Officer Standards and Training, a vital inst…
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Step into the world of 1970s FDNY dispatchers in Brooklyn, the busiest fire alarm station globally, with our incredible guest. From heart-pounding calls to teamwork, they share their real-life stories. Discover how they turned their experiences into captivating novels and short stories. Their newest book, Brooklyn Hellfire, releases November 1st! C…
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On this week's Let's Talk Dispatch Podcast episode, I am joined by Dan Wright, Deputy Director from Baldwin County, Alabama 911. Dan is entering his 23rd year in this career and has a wide range of experience, including a previous career in the fire service before transitioning to dispatch. We discuss how working in dispatch is akin to a silo, and …
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On this week's episode of the "Let's Talk Dispatch Podcast," I am joined by Sheila Mynatt, Lieutenant of Training and NCIC Terminal Agency Coordinator for her department. Sheila has been in the field since 1991 and, similar to myself, has a passion for making the world of dispatch a better place. Join Sheila and me as we dive into all things dispat…
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Let's Talk Dispatch is delighted to have the Director of Aurora 911 in Aurora, CO, Tina Buneta, as our guest. With 25 years of dedicated service in various dispatch environments, including urban centers, rural areas, and everything in between, Tina has been a witness to the evolution of 911. Join us for an engaging conversation as we discuss topics…
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In today's episode of "Let's Talk Dispatch," we have the incredible Roxy Van Gundy as our special guest. Roxy brings a wealth of experience, having dedicated 18 years of their life to the critical field of dispatch. We'll delve into Roxy's remarkable career, a pivotal lesson they've learned along the way, and their passionate commitment to making t…
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On today's Let's Talk Dispatch Podcast, we're joined by Dispatcher Kathleen Martin, who is bringing 29+ years of expertise to the mic. Kathleen shares her insights from private companies to homeland security, stress management, and more. Don't miss this episode filled with laughter and stories from a seasoned pro! Thank you for listening to Let's T…
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In this episode of Let's Talk Dispatch, I am joined by Roger Mann, CEO of Smart Response Technologies Inc., to talk about their company, Assistive AI, and how this technology is being used in our 911 centers. Learn more about Roger and Smart Response Technologies by visiting the website. https://smartresponsetech.com/ Thank you for listening to Let…
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This week I am joined by current dispatcher Josephine Rios and creator of Latinas of 911. Latinas of 911's mission is to empower and support Latinas in emergency services, 911 Dispatchers. You know I am all about promoting the dispatch career, and I am excited to share Joesphine's journey and learn more about the vision at Latina's of 911. Check ou…
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After one year of podcasting, 61 episodes, and over 12,000 downloads between our podcast and YouTube channel, we want to thank you all for the continued support of the Let's Talk Dispatch Podcast! Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! Follow Us on Social Media Instagram | Follow Here! F…
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In this week's episode of Let's Talk Dispatch, I am joined by not one but two guests, Heather Blaney and Nugget, the first-ever unofficial ESA Skunk in the dispatch center. Join us as we talk about Heather's journey in dispatch and how Nugget has become a part of her centers day to day life and helping to educate the community. Thank you for listen…
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Get ready for an excellent episode of Let's Talk Dispatch! Today's guest is the one and only Dru Clark, a total rockstar training manager at Carbyne. With over 8.5 years of dispatching experience (and a cool two years as a supervisor at Fairfax County), Dru's got some profound wisdom to share. We're gonna chat about their journey from dispatch to t…
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This week on Let's Talk Dispatch Podcast, we're joined by Eric Anderson, an experienced police dispatcher with a remarkable 27-year career, 25 of which were spent as a CTO. Eric will share his journey and highlight the significance of fostering positive energy in the workplace. Don't miss out on the valuable insights and inspiration he has to offer…
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In this week's edition of Let's Talk Dispatch, we have the pleasure of conversing with Abbe Smithson, a seasoned dispatcher with five years of experience. Abbe's journey began amidst a challenging agency consolidation, and she had to navigate the complexities of dispatching during the tumultuous period of the COVID pandemic. Additionally, she knows…
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If this wasn't a recorded line a minisode series where dispatchers can share their stories the good, the bad, the hilarious, and everything in between. If you want to share your story, you can head to theraspydispatcher.com and submit your story under the "Tell Your Story" Tab or email me at ashley@theraspydispatcher.com. You can be as anonymous as…
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This week's Let's Talk Dispatch episode features Retired CT State Police and founder of The RAK Academy Daniel Jewiss. RAK Academy is dedicated to teaching Response to Active Killers (RAK) techniques that are simple to understand, inexpensive to implement, and, most importantly, will SAVE LIVES! This is an episode you do not want to miss! Connect w…
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Our guest today is a licensed clinical psychologist who also owns the esteemed Center for Trauma, Anxiety, and Stress (CTAS). Their primary dedication lies in supporting first responders and agencies by facilitating the creation of impactful and easily accessible mental health programming and resources. Brooke offers invaluable insights, shedding l…
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Today's guest on Let's Talk Dispatch, Lindsay Conlon, brings a wealth of experience in 911 dispatching. This individual has worn many hats in their career, from training new dispatchers to facilitating the transfer of 911 services during a town's transition. During our discussion today, we will delve into a topic that holds immense significance for…
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In this week's Let's Talk Dispatch episode, we are honored to have Jessica Flores as our guest. ⁠ ⁠ Jessica's career path has taken her from being a police officer to a detective and eventually to the role of a sergeant. However, she had to shift gears and explore new opportunities due to an unfortunate hand injury. ⁠ ⁠ From this experience, Jessic…
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In this week's episode of Let's Talk Dispatch, we have a very special guest, Lianne Macdonald, who brings a unique perspective to the table. With experience as an EMT basic and over four years of dispatching, Lianne has had her share of adventures. Join us as we dive into her journey and discuss an important topic that affects many in the dispatch …
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