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Trust Your Hunch: Balancing Data and Instincts in Decision Making

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Manage episode 399471771 series 124849
Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and instead trust your instinct. They share wisdom on how KPIs can become problematic, and how every phase of product development and customer experience requires a unique blend of objective and subjective decision-making.

Links:

The LinkedIn viral video of Bezos

Goodhart’s Law

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

438 episodes

Artwork
iconShare
 
Manage episode 399471771 series 124849
Content provided by Launch by NTT DATA. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Launch by NTT DATA or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A viral video of Jeff Bezos talking about hunches sparks a conversation between Gina and Chris in this week’s episode. Bezos shared how he listened to his gut over the data presented, with positive results. Gina and Chris respond by discussing the principle of being data-informed rather than data-driven, and when to challenge the evidence and instead trust your instinct. They share wisdom on how KPIs can become problematic, and how every phase of product development and customer experience requires a unique blend of objective and subjective decision-making.

Links:

The LinkedIn viral video of Bezos

Goodhart’s Law

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

438 episodes

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