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Why are commuters unhappy over the SimplyGo switch?
Manage episode 396197842 series 2746641
Content provided by CNA Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CNA Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Commuters have expressed frustration since the Land Transport Authority announced that EZ-Link and NETS FlashPay cards cannot be used on buses and trains from June. Why is there a shift to the SimplyGo system? What is the difference in payment types? And what could the authorities do better to communicate the change? Steven Chia gets answers from Sumit Agarwal, professor at the School of Business at the National University of Singapore and Walter Theseira, who heads the urban transportation programme at the Singapore University of Social Sciences.
See omnystudio.com/listener for privacy information.
Chapters
1. Why are commuters unhappy over the SimplyGo switch? (00:00:00)
2. Difference in card payment systems (00:01:36)
3. Why fare balances can't be seen (00:04:11)
4. Concession card holders don't need to upgrade (00:10:32)
5. Communication gaps in implementation (00:12:20)
6. Why SimplyGo technology is better (00:16:00)
7. Lessons for ERP 2.0 rollout (00:18:48)
102 episodes
Share
Manage episode 396197842 series 2746641
Content provided by CNA Podcasts. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by CNA Podcasts or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Commuters have expressed frustration since the Land Transport Authority announced that EZ-Link and NETS FlashPay cards cannot be used on buses and trains from June. Why is there a shift to the SimplyGo system? What is the difference in payment types? And what could the authorities do better to communicate the change? Steven Chia gets answers from Sumit Agarwal, professor at the School of Business at the National University of Singapore and Walter Theseira, who heads the urban transportation programme at the Singapore University of Social Sciences.
See omnystudio.com/listener for privacy information.
Chapters
1. Why are commuters unhappy over the SimplyGo switch? (00:00:00)
2. Difference in card payment systems (00:01:36)
3. Why fare balances can't be seen (00:04:11)
4. Concession card holders don't need to upgrade (00:10:32)
5. Communication gaps in implementation (00:12:20)
6. Why SimplyGo technology is better (00:16:00)
7. Lessons for ERP 2.0 rollout (00:18:48)
102 episodes
All episodes
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Similar to Deep Dive
Host Marco Werman and his team of producers bring you the world's most interesting stories that remind us just how small our planet really is.
…
continue reading
The Jacaranda FM News team is based in Gauteng – but covers local and international news of the day, providing the latest developments online and on-air. News bulletins run from 5am to 7pm weekdays, and from 7am to 6pm on weekends and public holidays. Tune into Jacaranda FM, or log on to www.jacarandafm.com, for the news you need to know.. now.
…
continue reading
Each week The Intercept’s Washington, D.C. bureau brings you one important or overlooked story from the political world. Bureau Chief Ryan Grim and a rotating cast of journalists, politicians, academics and historians tell you what the rest of the media are missing. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
KQED's statewide radio news program, providing daily coverage of issues, trends, and public policy decisions affecting California and its diverse population.
…
continue reading
Join Larry Mantle weekdays for lively and in-depth discussions of Los Angeles and Southern California news, politics, science, entertainment, the arts and more. More AirTalk at www.kpcc.org.
…
continue reading
In-depth reporting on the world of social media.
…
continue reading
Diane Rehm’s weekly podcast features newsmakers, writers, artists and thinkers on the issues she cares about most: what’s going on in Washington, ideas that inform, and the latest on living well as we live longer.
…
continue reading
The UK Column is an independent news organisation analysing the information war.
…
continue reading
Tempers fly as the newsmakers of the week face-off in this award-winning show. Anchored by Sanket Upadhyay, this weekly program has politicians battlling wits with a live audience.
…
continue reading
NORTH IDAHO NOW is the official podcast of the Idaho Panhandle, providing the latest news from Kootenai, Bonner, Shoshone and Boundary counties.
…
continue reading
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