Making Compliance Training Memorable: The Problem

Innovation in Compliance with Tom Fox

There is not much I enjoy more than sitting down with one of the most innovative thinkers in compliance; Carsten Tams, to find out what is on his mind regarding compliance. I recently had the opportunity to do so on the topic of making compliance training memorable. Over this short five-part series we will introduce the problem and challenges and then provide you with four game changing strategies you can employee for success in your compliance training. In this Episode 1, we provide the lay of the land, explain when ethics training needs some fresh ideas, some of the challenges ethics training is facing and conclude with a summary of the solutions do we see.

Tom and Carsten take a deep dive into why traditional E&C training often fails to engage employees and lacks impact on their behavior, despite significant investments. This episode sets up the problem by exploring the historical context of E&C training, the difference between European values-focused and American rules-regulation approaches, and how these methods have evolved.

Their discussion highlights several barriers to effective training, including training being seen as a checkbox exercise, the deficit-focused nature, passive learning methods, isolation, and a lack of playfulness. They also touch on the promising findings that training can be effective when it delivers a positive user experience, emphasizing the need for innovative approaches to improve engagement and behavioral impact. The podcast series aims to explore solutions and strategies for making E&C training more engaging and effective, grounded in four proven principles of learning design.

Highlights and Issues

· Introduction to the Series on Ethics and Compliance Training

· Identifying the Problem with Current Ethics and Compliance Training

· Exploring the Ineffectiveness of Traditional Training Approaches

· The Four Engagement Killers in Compliance Training

· Towards a More Effective Training Approach: Preview of Upcoming Episodes

Resources

Articles

• Dvorak, N. (2021, November 10). 4 Hard Truths About Ethics and Compliance Training
• Fosway Group. (2023). Digital Learning Realities 2023
• Fredeen, I. (2019, June 19). Do Your Expectations Align with Reality — Why Compliance Training Needs More Attention

Carsten Tams on LinkedIn

Emagence Consulting

Tom Fox

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