Inside the Mind of a Creative Director | Leah Palmquist of Caribou Coffee

Marketing Happy Hour

This week, Erica's chatting with Leah Palmquist, Creative Director at Caribou Coffee. In this episode, Leah gives us a peek inside her mind when hiring creative talent for her team, how she works with marketing team members to craft effective creative briefs, and how Caribou Coffee stands out in a saturated market by having a strong brand identity, product innovation schedule, and curated customer experience.

Here's a peek at what we cover in this episode:

[00:03:19] - Leah describes her career journey thus far, from obtaining a graphic design degree from the University of Minnesota to her current role as Creative Director at Caribou Coffee. She also reveals how she leads her creative team and what she looks for when hiring creative talent (hint: the more you narrow your niche, the more marketable you are as a creative)!

[00:08:37] - Leah explains how to craft an effective creative brief, including relevant information and context.

[00:14:04] - Leah walks us through the strategy Caribou Coffee implements to stand out in a heavily saturated space like coffee, including their strong brand identity, product innovation schedule, and unique curated customer experience. She also explains the creative team's role in communicating this differentiation, and the subliminal messaging that comes through creative work.

[00:20:23] - Leah shares how brands with limited resources can ensure they're optimizing their creative processes, and reveals two new Caribou Coffee launches live TODAY!

Grab a drink and listen in to this week's Marketing Happy Hour conversation!

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Other episodes you'll enjoy if you enjoyed Leah's episode:

Developing Story-Driven Video Content (+ A Mini Breathwork Session) | Chris Keener of MUD/WTR

Should You Hire a Creative Agency? | Jesse Green of Handcar

Creating Fresh and Innovative Social-First Content | Jacynth Serrano Rodriguez of Our Place

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Check out Caribou Coffee: TikTok | YouTube | Instagram | Facebook | cariboucoffee.com

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