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Building & Retaining a Streaming Video Audience

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Manage episode 312427062 series 3235095
Content provided by OneSignal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by OneSignal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Episode 26 of the OneSignal podcast hosted by Josh Wetzel welcomes the digital media audience-building veteran Brad Schlachter to the show. Brad has a nearly three-decade career building loyal customer bases at Disney, Sega, MLB, Hallmark, and more. He joins to share his experience building Hallmark's and Motor Trends video streaming businesses, what messaging channels he's found success with, and some ideas on how to grow.
Brad shared some timeless tidbits such as asking the customer what they want and delivering it, using an example from his Motor Trend and Hallmark experiences. His advice is sound:

  • What's your Customer Retention priority?
"Retention is about giving the customer more of what they want”
  • What Messaging channel works best?
Email is king, "the most effective way is if you use multiple touchpoints and have all messaging channels (Email, Push, and others) work together.”

Listen to the show to learn more and hear about Brad's experience building and growing audiences at Hallmark, MotorTrend and others.

Please subscribe to the OneSignal Podcast at your preferred podcast directory, Spotify, Apple, Google, TuneIn, among many others.

OneSignal is democratizing customer engagement, helping over a million businesses deliver over 10 billion messages to their customers each day.

Sign up for free to use OneSignal to grow & retain your customer base today.

  continue reading

61 episodes

Artwork
iconShare
 
Manage episode 312427062 series 3235095
Content provided by OneSignal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by OneSignal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Episode 26 of the OneSignal podcast hosted by Josh Wetzel welcomes the digital media audience-building veteran Brad Schlachter to the show. Brad has a nearly three-decade career building loyal customer bases at Disney, Sega, MLB, Hallmark, and more. He joins to share his experience building Hallmark's and Motor Trends video streaming businesses, what messaging channels he's found success with, and some ideas on how to grow.
Brad shared some timeless tidbits such as asking the customer what they want and delivering it, using an example from his Motor Trend and Hallmark experiences. His advice is sound:

  • What's your Customer Retention priority?
"Retention is about giving the customer more of what they want”
  • What Messaging channel works best?
Email is king, "the most effective way is if you use multiple touchpoints and have all messaging channels (Email, Push, and others) work together.”

Listen to the show to learn more and hear about Brad's experience building and growing audiences at Hallmark, MotorTrend and others.

Please subscribe to the OneSignal Podcast at your preferred podcast directory, Spotify, Apple, Google, TuneIn, among many others.

OneSignal is democratizing customer engagement, helping over a million businesses deliver over 10 billion messages to their customers each day.

Sign up for free to use OneSignal to grow & retain your customer base today.

  continue reading

61 episodes

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