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How Can Active Listening Transform Your Guests Experience in Your Hotel?-029

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Manage episode 416026197 series 3533761
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Negative feedback? No problem! 🛠️ See it as a chance to shine and show your dedication to guest satisfaction.

#Guests Experience #HotelCommunication #EffectiveHotelCommunication #HospitalityManagement #HotelIndustry #GuestSatisfaction #HotelTech #HotelStaffTraining #GuestFeedback #HotelServices #HospitalityTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/05/how-can-active-listening-transform-your-guests-experience-in-your-hotel-029

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://thehotelierhelpcast.transistor.fm/

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

  continue reading

35 episodes

Artwork
iconShare
 
Manage episode 416026197 series 3533761
Content provided by Keystone Hospitality Property Development and Gerry MacPherson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Keystone Hospitality Property Development and Gerry MacPherson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Negative feedback? No problem! 🛠️ See it as a chance to shine and show your dedication to guest satisfaction.

#Guests Experience #HotelCommunication #EffectiveHotelCommunication #HospitalityManagement #HotelIndustry #GuestSatisfaction #HotelTech #HotelStaffTraining #GuestFeedback #HotelServices #HospitalityTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/05/how-can-active-listening-transform-your-guests-experience-in-your-hotel-029

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://thehotelierhelpcast.transistor.fm/

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

  continue reading

35 episodes

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