Nikki Anderson on Research Impact

The Informed Life

Nikki Anderson is an independent user research consultant, instructor, author, and speaker. Nikki uses her background in education and psychology to mentor people and organizations on the value of user research. And now, she’s written a book to help them build up their research operations. That’s the focus of our conversation today.

Show notes

• Nikki Anderson
• Impact: A complete guide to creating a user research practice at your organization by Nikki Anderson
• User Research Academy
• User Research Academy Substack
• How To Run a Qualitative Usability Test by Nikki Anderson
• Write Kick@ss User Research Goals by Nikki Anderson

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This episode's transcript was produced by an AI. If you notice any errors, please get in touch.

Chapters

1. About Nikki (00:00:57)

2. The Role of Writing in Nikki's Work (00:05:02)

3. How Researchers Can Impact Organizations (00:08:45)

4. The Importance of User Research Frameworks (00:14:38)

5. Setting Research Goals (00:19:36)

6. Empathy for Stakeholders (00:27:36)

7. Closing (00:29:48)