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Reaching 3% (or lower) Refund Rate

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Manage episode 416815074 series 2867413
Content provided by Maria Sparagis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maria Sparagis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

High refund rates will kill your business. So how do you keep them low and what's the sweet spot?

Aim for less 5%, but really if you're at 3% then you're golden. Keeping refund rates low also helps against chargebacks (indirectly), improves your relationship with payment processors, and keeps conversions high. Less refunds, more solid sales, higher bottom line. What's not to like?

βœ“ Need a merchant account? Get in touch!

πŸ”— Maria Sparagis Website: http://mariasparagis.com

πŸ”— DirectPayNet Website: https://directpaynet.com

πŸ”— LinkedIn: https://www.linkedin.com/in/mariasparagis

πŸ”— Facebook: https://www.facebook.com/mariasparagis.directpaynet

πŸ”— Instagram: https://www.instagram.com/directpaynet_paymentsolutions

πŸ”— Twitter: https://twitter.com/directpaynet

  continue reading

156 episodes

Artwork
iconShare
 
Manage episode 416815074 series 2867413
Content provided by Maria Sparagis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maria Sparagis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

High refund rates will kill your business. So how do you keep them low and what's the sweet spot?

Aim for less 5%, but really if you're at 3% then you're golden. Keeping refund rates low also helps against chargebacks (indirectly), improves your relationship with payment processors, and keeps conversions high. Less refunds, more solid sales, higher bottom line. What's not to like?

βœ“ Need a merchant account? Get in touch!

πŸ”— Maria Sparagis Website: http://mariasparagis.com

πŸ”— DirectPayNet Website: https://directpaynet.com

πŸ”— LinkedIn: https://www.linkedin.com/in/mariasparagis

πŸ”— Facebook: https://www.facebook.com/mariasparagis.directpaynet

πŸ”— Instagram: https://www.instagram.com/directpaynet_paymentsolutions

πŸ”— Twitter: https://twitter.com/directpaynet

  continue reading

156 episodes

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