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Welcome to The SkillUp America Podcast, powered by Metrix Learning. SkillUp America is a Metrix Learning program that allows workforce boards to extend virtual career services to the unemployed and underemployed members of their communities, bringing together all of their community partners and employer services, all for one yearly fee. Tune in as host and Metrix Learning Account Executive Joseph Alteri is joined by industry experts as they discuss industry innovations in virtual career serv ...
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For any long time listeners of the podcast, you know we are firm believers in failure being a positive thing. From D1 coaches to cutting edge researchers, great performers and leaders across the board understand the importance of allowing people to fail well. But, how exactly do you do that? Enter today’s guest Amy Edmondson, Novartis Professor of …
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In recent years, the celebrity chef and restaurant has taken the world by storm. The rise of the ‘chefprenaur’ has created a $10 billion dollar industry encapsulating everything from restaurant chains, branded cookware, cook books, television deals, and social media empires. Despite the glamor, one fact still remains: the restaurant scene is an unf…
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We’ve had a lot of impressive guests on the podcast, many who have overcome some real challenges in their lives to build something great, but today’s guest has an especially impressive story. Dr. Magie Cook began her life with 68 brothers and sisters in an orphanage in Mexico. Battling abuse, hunger, and poverty, during her high school years she ea…
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According to a recent study, about 4-6% of all those incarcerated are considered to be wrongly imprisoned. That’s over 70,000 people who are wrongly incarcerated every year. Today’s guest, Justin Brooks has dedicated his life to representing those who have fallen victim to wrongful incarceration. Justin practiced as a criminal defense attorney in W…
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According to a Pew Research poll, over 40% of adults in the United States are considered to be digitally illiterate, and while America’s crumbling transportation infrastructure often makes headlines, its digital infrastructure is equally as out of date. Organizations from the IRS, to the healthcare system are still relying on technology from the 80…
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Tune in as Mike Fazio, Co-President of Workforce180 and Metrix Learning, interviews Denise Bourdeaux, Director of Career Services at the Anne Arundel Workforce Development Corporation (AAWDC) in Maryland. Denise shares her journey from teaching to workforce development, discussing the challenges of dealing with parents as an educator and her transi…
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A study came across our desks recently that said, gamification was “just a fad.” We’re going to disagree with that, and so does our guest today Dr. Dave Eng; a creative intellectual, educator, designer, & researcher focusing on games, theory, and technology. Dave serves as the faculty member of NYU’s School of Professional Studies and the Principle…
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Who’s ready for our first podcast 3-peat? Dr. Jerry Lynch is back for his third solo appearance on the Bring It In podcast, to share with us some wisdom from his latest book, “The Mindful Coach.” Dr. Jerry Lynch is the Founder of Way of Champions, a performance consultancy that combines elite sports psychology, with international philosophy concept…
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You’ve probably heard the term “pull yourself up by your bootstraps,” referring to one's ability to pick themselves up, and get to work. But what if we said the whole phrase was actually a joke? There’s no one better to explain this than Alissa Quart, an author, professor at Brown and Columbia Universities, and the Executive Director of the Economi…
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In this episode of the SkillUp America podcast, Mike Fazio, Co-President of Workforce180 and Metrix Learning, interviews Sam Caucci, founder and CEO of 1Huddle, a company that helps organizations onboard and upskill workers through game-based learning on mobile devices. They discuss how 1Huddle landed in Newark, NJ, and became part of a growing tec…
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We’ve had our fair share of coaches on the podcast on how to lead and guide people, but how do you lead and guide other coaches to improve their game?Enter today’s guest, Cody Royle, a coach who’s dedicated his entire focus on improving other coaches through the ‘user experience’ of coaching.Cody’s coaching career has taken him from playing Rugby i…
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The United States only spends 0.1% of its GDP on job training and reskilling initiatives, putting us in last place for funding towards job reskilling amongst other developed countries. Now, it may be hard to concretely define the effects of this, but let’s look at what we know: only 15% of workers are currently engaged at their jobs, 44% of workers…
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Despite mountains of research showing how “helicopter parenting” is incredibly detrimental for kids, it still happens. A University of Michigan study published this year said that while the majority of parents said they encouraged kids to ‘do things for themselves,’ half also felt that unsupervised kids caused trouble, and a third felt that their k…
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The COVID-19 pandemic brought upon some of the most sweeping changes to benefit the modern workforce…or did it? Returning for a second episode on the Bring It In Podcast, author, professor, and filmmaker Jamie McCallum is back to talk about the findings of his new book, “Essential: How the Pandemic Transformed the Long Fight for Worker Justice.” Ja…
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Don’t believe the jobs reports: it’s a tough labor market out there, and not in the way you’re thinking. 44% of workers have what’s considered a bad job, which is defined as a high risk, low wage position. The majority of these jobs are frontline, hourly positions, with little to no consistency or benefits. These organizations have some of the high…
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There's a learning problem in America's workforce. Opportunities for workers to develop skills that can lead them down successful career paths are scarce, and often ineffective. 83 cents of every dollar goes towards training for people who already have received some form of higher education, and even then, 59% of workers claim they had no proper tr…
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Subminimum wage workers make about 10% of the American workforce. That means, of all working Americans, 13 million people make about $2.13. These workers are in an incredibly vulnerable position, as they’re often reliant on tips, receive little to no benefits, and lack consistent hours, to make ends meet. It’s a massive problem that's become endemi…
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Leaders across the world are struggling to motivate their people to get fired up for the task at hand. A recent Gallup study found that only 1-in-3 of the entirety of the United States workforce is considered engaged. This issue has managers everywhere grasping for straws on how to motivate their people, using everything from the classic underwhelm…
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Water Polo is a very tough sport, demanding straight swimming for 30 plus minutes, grappling with opposing players, and the mental acuity to be able to remember strategies and positions. It’s also one of the oldest sports in the world, with the first game being played in 1888 in America, and quickly spread across the collegiate athletic circle. Our…
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Glossophobia, is the fear of public speaking and it’s believed to affect about 75% of people across the globe. With this in mind, think about how critical being able to speak to an audience, to customers, to teammates, in any working environment is. It’s why communication skills are in such high demand in organizations, and why today’s guest is par…
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For as long as work has existed, new technologies have been a double edged sword for the workforce, making some jobs easier to do and making others obsolete. With data collection, computer processing, automation, and generative AI being implemented daily within our workforce, this issue has never been more apparent than today. Educators and authors…
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One of the biggest challenges of leading any team, is being able to coach the individuals in an organization, as well as coach the team that those individuals make up. A number of sports encapsulate this coaching challenge, and golf, is probably one of the best examples of it. That’s what led us to our conversation with today’s guest, Coach Anne Wa…
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AAAAAAAARRRRRRR MATEY!We’re still talking about pirates on the podcast, because there's just too much treasure to dig up here. Today, we’re looking at the “sequel” to “Be More Pirate” with the aptly named “How to Be: More Pirate” by our guest, Alex Barker. Alex graduated from Kings College in 2008 and after pursuing an MA in Conflict Resolution stu…
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Steve Jobs once said, ‘I’d rather be a Pirate than be in the Navy.’ He believed it so much that often, the Skull and Crossbones would be flown at Apple HQ, so what can businesses learn from pirates? Our guest today, Sam Conniff is here to answer that with his book, Be More Pirate. Sam is a multi-company founder from the UK, starting with Don’t Pani…
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Tune in as Mike Fazio, Skillup America host and Co-President of Workforce180 and Metrix Learning, is joined by Doug Foresta, Director of Podcast Services, and Jerry Mattiace, Co-President of Workforce180 and Metrix Learning, to discuss Workforce180’s recent acquisition by Certus, which also owns Metrix Learning. Mike and Jerry discuss how their exp…
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Today’s a very special episode of the Bring It In podcast, as we’ve got not one, but two returning guests and friends of the podcast! First we’ve got John O'Sullivan, a member of the 1990 Patriot League Championship team, the former executive director of Oregon Rush Soccer Club, and founder of the Changing the Game Project, as well as the author of…
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It’s World Cup Season and if you’ve caught the past few games, you’ve probably seen a few former players from the UCLA Bruins on the field, coached by the great Margueritte Aozasa. Coach Margueritte is the 6th head coach in UCLA women's soccer history and only one of five Asian American women currently serving as a head coach for a NCAA women's soc…
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While there are specific skills that go into doing any job, being able to learn by doing and make it up as you go along, is a skill a lot of workers need to have in today's market. With 80% of Americans in a job where they’ve had little to no training for, a surprising skill is becoming more and more important for workers every day: the ability to …
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Words like desperation, rock bottom, and adversity probably don’t inspire the best of feelings in people. But for Todd Burnham, embracing these extremes has led him to become one of the most successful litigators in the country. A two-time All American NCAA Lacrosse Star from Hobart College and graduate from Albany Law School, Todd is the founding …
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Today, we’re living in the loneliest time in history. Despite the marketing campaigns from major social media companies claiming to be able to connect with one another, technology, globalization, and urbanization have driven humanity at large to be more isolated, disconnected, and disengaged than any other time in human history. Charles Vogl has ma…
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This episode features a conversation with Diversity, Equity and Inclusion (DEI) expert Jeri Perkins as she talks about the importance of DEI efforts for organizations. Jeri talks about how organizations can keep a focus on DEI year-round and how to move beyond "check the box" inclusion. Discover how to create a work environment where all employees …
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Never before have we seen 5 generations of workers at work at the same time. Almost like a tradition, the previous generation has always bemoaned the newest one as lazy, spoiled, and in general, not as good as they were “back in the day.” Naturally, this can cause quite a lot of friction in a workplace and in the age of social media and 24/7 news c…
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To the dissatisfaction of a lot of leaders out there, there’s no definitive, cookie cutter way to manage and get the best out of people. But to Dr. Fergus Connolly, that's actually a good thing. And he should know a thing or two about developing people: he’s been the performance coach for franchises across all sorts of pro sports, like the Boston B…
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The restaurant and hospitality industry is one of the leading sources of jobs not just in America, but across the globe. What an individual learns working in a kitchen, front of house, behind a bar, or in support of a restaurant can serve as lifelong skills to develop across industries. Chef Brandon Edwin Chrostowski knows this better than most peo…
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Navigating the restaurant industry can be tough for workers involved in it. From constantly changing schedules, demanding, and unruly customers, even A.I. and robots beginning to disrupt the space, restaurant workers are contending with a lot these days. The last thing they need is an organization using their own wages to lobby against increases to…
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With a culinary career spanning over six decades, Chef Ken Hom, CBE is a legend in the restaurant space. Starting at his family's restaurant, Chef Ken has helped build restaurants from Bangkok to Rio de Janeiro, and is credited with championing traditional Chinese cuisine around the world. He’s developed his own line of Chinese cuisine cookware, wh…
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Winning is hard. Whether it’s coming in first place in a race or making it to the end of a marathon, winning takes a lot of effort. In an age of Instagram life coaches, TikTok motivation accounts, “Alpha” and “Winner” influencers, there are a lot of external forces that can make you feel that the path to winning is one dimensional, “have it or you …
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It’s episode 100! For hitting such an incredible milestone, we decided to bring in a guest that works in one of the most high pressure fields in the world; a place where mentorship, teamwork, process-oriented hard work, and demands of the highest quality are needed: the professional kitchen. Chef Nick Wallace is Mississippi born and raised and with…
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Between remote work, quiet hiring, quiet firing, forced back into office, gig work, A.I., automation, and so much more, the workforce is in a challenging position today. Workers are sandwiched between anxiety towards an unsure future and strict performance reviews saying ‘do better!’ of the past. Sadly, what workers lack support in, is focusing on …
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Paul Grzella, Director of The Greater Raritan Workforce Development Board in New Jersey, joins the program to discuss the success that his organization is having using the Metrix Learning platform and how the platform allows them to serve a wide range of customers. Paul reveals how the data gathered by the platform helps when communicating with emp…
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According to the 2022 World Talent Ranking from the IMD, the U.S. ranked 16th out of 64 developed countries, dropping 2 spots from 2021. What accounts for this decline? “Education is the oxygen to work, you can’t breath without air, you can’t work without education,” says Sanjay Sarma, our very special guest on today's episode. Sanjay is a professo…
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Talent is a good thing…right? In today’s episode, we’re joined by professor, PhD, coach, author, scientist, Joe Baker. Joe is a Professor at York University whose work focuses on studying human development, looking at psychosocial and environmental factors, to see how the best athletes in the world achieve peak performance. Joe’s work has led him t…
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In a back-to-back special, we’re continuing to explore how learning works through the book “How Learning Works: 8 Research Based Principles of Smart Teaching”. Picking up from our last episode with Dr. Marie Norman at the University of Pittsburgh, a short walk down Forbes Ave towards Carnegie Mellon, you can find the office of today’s guest, Dr. Ma…
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How does learning really work? Who better to join us on the podcast than Dr. Marie K. Norman -- the co-author of “How Learning Works: 8 Research Based Principles of Smart Teaching,” to answer the question? After graduating from University of Pittsburgh and acquiring her Ph.D, Dr. Norman began teaching at Carnegie Melon and has been there for 14 yea…
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This episode features a conversation with author and coach Judy Balloff as she talks about the importance of mindset when looking for a new career. Judy shares her own experiences of reinventing herself after mid-life, and why she strongly believes in lifelong learning and skill-building. Discover how to cultivate a positive mindset no matter what …
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For anyone who has ever worked in the food service industry, the word ServSafe will likely bring back painful memories of some of the most mind-numbing, waste of time online courses in the world. But, as New York Times reporter David Fahrenthold has uncovered, there’s a much more sinister side to the infamous food safety software. David’s been a re…
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This episode features an interview with Alicia Morgan, as she discusses her career journey, and how she had to pivot in her career after the COVID-19 pandemic. Alicia discusses how she utilized the Metrix Learning platform, along with support from her local workforce system, to obtain valuable certifications. Alicia also reveals what she most enjoy…
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2022 is in the bag and with that, comes our traditional End of Year Special where Sam and our very own Jaime, Manager of Branded Media sat down and to chat about the year. 2022 was a year filled with craziness in the workforce, from in-office mandates, to The Great Resignation, Boss Loss, to the rise and fall of dozens of companies, the year certai…
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How do teachers learn how to teach? They go through a whole process of licensing, and academic theory, but where do teachers practice teaching? Justin Reich is an Associate Professor of Comparative Media Studies at MIT, as well as the Director for the MIT Teaching Systems Lab, a space where teachers can practice how to teach. He’s compiled nearly t…
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In this episode, you'll hear about how the Lower Eastern Shore in Maryland has expanded its WIOA capacity through Metrix Learning. Discover the populations that are benefiting from the Metrix Learning platform and the expansion of business services offerings. You'll also hear about the importance of collaboration and partnership with other systems.…
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