Rekha Rangachari interviews Bridget M. McCormack & Colin Rule on AAA-ICDR’s recent partnership with ODR.com and Mediate.com. They share their working relationship over the past years, their shared goal of democratizing ADR, and why we are at a critical juncture of AI development and knowledge building relating to meaningful access to justice. Tune …

In this episode of Resolutions, American Arbitration Association Commercial Vice President, Aaron Gothelf interviews former co-chair of the ABA Mediation Committee and current ABA Dispute Resolution Section Counsel Member, Gabrielle Hartley on her 25 year career mediating mid to high conflict divorces, as well as her work to create accessible legal…

In this episode of Resolutions, Aaron Gothelf interviews Tennessee State Long-Term Care Ombudsman Teresa Teeple to discuss a day in the life of a state long-term care ombudsman. Topics include: What is a long-term care ombudsman? What types of disputes do they typically handle? The Older Americans Act and its’ impact on long-term care. The fear man…

In this episode, Rekha Rangachari interviews Professor Amy Schmitz, the John Deaver Drinko-Baker & Hostetler Endowed Chair in Law at Ohio State University Moritz College of Law. Amy is a prolific author, speaker, and podcast host of the popular “Arbitration Conversation,” translated into a recent publication of the ABA Section of Dispute Resolution…

Listen to our latest podcast, “AI and The Intersection of ADR,” with American Arbitration Association Vice President of Innovation Linda Beyea and AAA Commercial Vice President Aaron Gothelf. They explore AI’s role in dispute resolution, covering topics like the benefits and challenges of AI in ADR, useful AI tools, data protection, ethical conside…

Listen to our latest podcast, “ADR in the Aftermath of the Baltimore Bridge Collapse” featuring LeRoy Lambert, President of the Society of Maritime Arbitrators and American Arbitration Association Commercial Vice President, Aaron Gothelf, as they discuss the role ADR plays in resolving maritime accidents. Episode Highlights: Arbitration in Maritime…

In this episode, Caroline Stauffer chats with Donna Douglass Williams — Head of Ombuds at Pinterest — about the benefits of investing in an ombuds in the tech industry. Ready to learn more about this dynamic profession? Ombuds Day is Oct. 12 and to celebrate, we’ll be hosting a complimentary event for all! This year’s signature event, “A Conversati…

Rekha Rangachari interviews Mediator & Founder of Peacemaker, Brian K. Epps In this episode, Brian drills down on the benefits, and misunderstandings, surrounding risk analysis as a critical tool for attorneys and mediators. Peacemaker offers a solution to the “math is hard” axiom, mapping litigant responses to simple questions — ultimately display…

In this episode, host Caroline Stauffer chats with Genesis Fisher & Jeff Kichaven, who give advice on how to start your own mediation practice. Not a member of the American Bar Association: Section of Dispute Resolution? Become one here.By ABA Section of Dispute Resolution

In this second episode of a multi-part series, Alex Green IV has a conversation with Catherine Connor and Katherine Miller, who are both experienced mediation trainers with the Center for Understanding in Conflict, about the mechanics and the philosophy of the Center’s different approach to and style of mediation. We hope that our listeners can und…

Two young ADR professionals, a mediator and arbitrator, both from Brazil, share their challenges and views of the profession and why/how they chose the ADR path.By ABA Section of Dispute Resolution

American Arbitration Association (AAA) Commercial Vice President, Aaron Gothelf sits down with Bridget McCormack to discuss her transition from Chief Justice of The Michigan Supreme Court to CEO of AAA. Topics include: Why she was interested in taking on the role? How her experience as an academic and on the bench influenced her leadership style? W…

In this episode, host Juliana Rigato-Piekarski is joined by ADR professionals Miss-Ashley Kendrick and Sunnita Blount, Esq. for a thought-provoking conversation about what “belonging” means, its importance for neutrals, its impact on the ADR practice, and how to achieve it.By ABA Section of Dispute Resolution

In this episode, host Alex Green IV has a conversation with James Dykeman and Catherine Connor, a conflict resolution trainer and a marketer/public relations specialist, both of whom work for the Center for Understanding in Conflict. This conversation not only offers information about the founding and the history of the organization, but also an ov…

In this episode, Larry Schooler sits down with American Bar Association President Deborah Enix Ross and Terry Amsler, School of Public and Environmental Affairs at Indiana University. They discuss the ABA Cornerstones of Democracy: Civics, Civility and Collaboration Commission. This initiative encourages the legal profession to lead the way in prom…

In this episode, Rekha Rangachari sits down with Andrew Hutchinson, Chief Revenue Officer at Immediation. They discuss Immediation’s history and end-to-end process management, the future of mediation — to include start-ups and an uptick of technology disputes, and driving better outcomes in law through technology.…

In partnership with the Mitchell Hamline School of Law Project Advisory Committee, and along with interested individuals and community organizations, the School established the Truth and Action project—a project created under the umbrella of transitional justice, which relies on the foundation that reform and reconciliation are not possible without…

In episode two of a two part series on collaborative law, host Caroline Stauffer sits down with Kevin Scudder of the Seattle Collaborative Law Center to discuss the practice of collaborative law. Not a member of the American Bar Association: Section of Dispute Resolution? Become one here.By ABA Section of Dispute Resolution

In this episode, Diana Kruze, Case Manager for the U.S. Courts of Appeals, and host Jason Harper of Miles Mediation & Arbitration, discuss the practice of discovery referees, also known as Special Masters. Diana gives listeners an overview of the practice and discusses the values and skills one should have as a practitioner. Not a member of the Ame…

In episode one of a two part series on collaborative law, host Caroline Stauffer sits down with Kevin Scudder of the Seattle Collaborative Law Center to discuss the practice. Kevin and Caroline give listeners an overview of collaborative law and discuss the values and skills one should have as a practitioner. Not a member of the American Bar Associ…

Listen to our latest podcast, “Arbitrating Cryptocurrency Disputes,” featuring Arbitrator and Commercial Litigator, Dani Schwartz of Wachtel Missry LLP and American Arbitration Association Commercial Vice President, Aaron Gothelf, as they discuss the intricacies of arbitrating disputes involving cryptocurrency. Topics include: What are some of the …

In our mediation and arbitration sessions, we often review memories of past events. But how might our culture influence what we remember, and even alter our memories over time, in ways that could impact outcomes in dispute resolution? Dr. Sukhsimranjit Singh of Pepperdine University explores this topic in conversation with host Larry Schooler. Not …

This episode features Harold Coleman, Jr., Senior Vice President / Mediator, AAA-ICDR-AAA Mediation.org & Dr. Debra Dupree, Founder and CEO, Relationships-at-Work. Join them as they share the essence of mediation, as well as why a lifelong learning mindset is critical to professional success. They’ll also give a preview of the 19th Annual Advanced …

This episode features Ryan Smith, assistant university ombudsperson at Michigan State University, and Josef Leidenfrost, European Network of Ombuds in Higher Education. Join them as they discuss the role of an ombuds in an organization and dive into the different structures of American and European ombud structures.…

It is no secret that working in corporate America can be as much of an exercise in managing people and personalities as an opportunity for career or professional development. While being overworked and feeling undervalued at work seems to be the norm and, accordingly, society is somewhat desensitized to this reality, some workplace environments bec…

Ombuds are an important part of the dispute resolution system, and often an integral part of both conflict resolution and grievance systems within organization and within other systems. This episode features Ryan Smith, assistant university ombudsperson at Michigan State University, and Hector Escalante, university ombudsperson director at UC Merce…

Our latest episode, “Previewing 2022 Mediation Week: Winning from the Beginning,” features: - Felicia Harris Hoss, Mediator, Arbitrator and Commercial Litigator - Scott F. Levin, Divorce Mediation & Family Law Attorney - Ellie K. Vilendrer, Mediator, Arbitrator and Corporate Attorney - Aaron Gothelf, American Arbitration Association Commercial Vice…

In this episode of Resolutions, featuring Mediator, Attorney, and Career Coach Gary Miles and American Arbitration Association Commercial Vice President Aaron Gothelf, they discuss the importance of active listening in mediation. Gary and Aaron cover topics including: The Barriers to Effective Listening; The Price of Poor Listening; How to Listen E…

How does a native Spaniard become a college football player, a prosecutor in Los Angeles, and a practitioner of restorative justice and mindfulness? In this episode, we hear about the journey of Jose Egurbide, whose session at the last ABA Dispute Resolution Section conference was among the most popular.…

Alex Green IV interviews Lisa W. Timmons of the Mediation Tribunal Association, Inc., a nonprofit that is the exclusive provider of an Alternative Dispute Resolution (ADR) process known as case evaluation for the Wayne County Circuit Court in Detroit, Michigan. Case evaluation is an ADR process that, for many years, was unique to Michigan and Michi…

In this week's episode, host Juliana Rigato-Piekarski sits down with Michael Wildes and Mergime Kajtazi. Michael Wildes is an Adjunct Professor of Immigration Law at Benjamin N. Cardozo School of Law, Englewood, NJ Mayor, and the author of Safe Haven in America: Battles to Open the Golden Door, by ABA Publishing.Mergime Kajtazi is a licensed attorn…

What’s it like going from a zealous advocate in the courtroom to a steadfast neutral in mediation and arbitration settings? That’s the question we posed to today’s guest, Chris Keele. After more than three decades as a practicing attorney, Chris has joined JAMS as a mediator and arbitrator. He reflected on his journey and what he’s learned and is l…

In this week's episode, host Jason Harper sits down with leading arbitrators Dana Welch and Gary Benton to discuss the upcoming 2022 ABA Arbitration Institute. This episode explores the topics of getting started as an arbitrator, qualifying for panels, maintaining an arbitration practice, and the importance of being involved with different organiza…

In this week’s podcast, Rekha Rangachari sits down with Steve Dunn, Principal at Steve Dunn Mediation and Mediator in the Charlotte Office of Miles Mediation and Arbitration, a seasoned mediator and litigator on FLSA Class and Collective Actions. The discussion explores issues unique to the management of class and collective actions (citing to the …

Listen to our latest podcast, “2022 ABA Arbitration Institute preview: Learning the Ropes from Case Managers: What You Need to Know” featuring David Tenner, Svetlana Gitman, and Aaron Gothelf. In this podcast, American Arbitration Association Panelist, David Tenner and American Arbitration Association Commercial Vice President, Svetlana Gitman disc…

This episode covers a topic that deals with the youngest members of our mediation community and the future of our industry. Peer Mediation programs have been going on for years, but it’s been going on in the background of the mediation landscape. So today we’re going to shed a small bit of light on the programs that are bringing long-term benefits …

Dan Berstein, a mediator with a Master’s of Science in Public Health from Johns Hopkins University, discusses and analyzes the intersection between mental health and conflict or dispute resolution.He founded MH Mediate; a resource for conflict resolution practitioners to develop best practices and processes in developing organizational Alternative …

In this podcast, current Executive Director of the International Ombuds Association (IOA), Chuck Howard charts a brief history of the Ombuds movement to focus the lens on the role of organizational Ombuds Programs and Committees within non-governmental organizations to multinational companies.Underscoring the sanctity of process, confidentiality, h…

We have borne witness in the last several years to a troubling trend—high-profile, deadly shootings that often involve law enforcement or get captured in real-time on video and spread via social media. In those situations, the communities in which the shootings occur often feel like they’re coming apart at the seams. That’s where mediators from the…

As we take the week off to celebrate Thanksgiving, please enjoy this episode from June 2020. Larry Schooler speaks with Lynn Rubinett on arbitrating the disciplinary actions of first responders.Our profession and work in mediation and arbitration spans virtually all professions and walks of life, including personnel decisions involving first respon…

In this episode host, Caroline Stauffer, speaks with Merril Hirsh to discuss how to become a special master and the advancements to diversify the field.Merril Hirsh of Hirsh ADR PLLC in Washington, D.C. is a practicing ADR Professional, a lawyer with over 38 years experience, the Executive Director of the Academy of Court-Appointed Masters and the …

On this episode, host Caroline Stauffer sits down with lawyer and mediator Helen Winter and neuroscientist and physician Sebastian F. Winter. They share important lessons from their interdisciplinary work with refugee shelters in Germany over the last four years. The siblings co-founded the award-winning, Berlin-based non-profit organization R3SOLU…

In this episode, Rekha Rangachari sits down with Donna Serdula, an expert in sales, operations and training who has pioneered LinkedIn profile optimization and branding with diverse, global stakeholders. Principal, Founder and Owner of Vision Board Media, Donna shares her mission on how to “transform your future today,” through responding to her 4-…

Join the ABA and NAM(National Arbitration and Mediation)for an engaging conversation with Hon. John P. DiBlasi (Ret.), former presiding Justice of the Supreme Court of the State of New York and now a top-rated arbitrator/mediator at NAM on Maximizing the Benefits of Arbitration in the Aftermath of Mass Filings. ABA Resolution Podcast Host, Caroline…

Welcome to a new bar year! In 2021-2022, we will be bringing you relevant, timely, and thought provoking content on a monthly basis. Don’t forget to follow and rate us to receive notifications when a new episode is out!On the first episode of the season, we focus on the role of ombuds. Ombuds/ombudsman are confidential, independent, and impartial c…

In this episode, our co-host, Kimberly sits down with Dr. Neal Lester of Project Humanities. Project Humanities is an Initiative with Arizona State University to bring individuals and communities to instill passion and knowledge of humanities study, research and humanist thought. Through the exploration of ideas and experiences, Project Humanities …

Resolution’s newest host, Caroline Stauffer, speaks with Anne Goyette, Arbitrator, Mediator, and principal of Griffiths Goyette about strategic approaches to mediation.By ABA Section of Dispute Resolution

In this episode, co-host Kimberly A. Cook sits down with Tom Hanrahan (arbitrator and mediator with TP Hanrahan Dispute Solutions in Manhattan Beach, CA), Elizabeth “Betty” Morgan (arbitrator and mediator with The Morgan Law Firm in Philadelphia, PA), Theo Cheng (arbitrator and mediator with the ADR Office of Theo Cheng, in Princeton Junction, New …

Our guest today, Gary Doernhoefer, has thought about this issue from a number of angles. Gary is the founder of ADR Notable, a software platform designed for dispute resolution professionals. You can learn more about ADR Notable at www.adrnotable.com. One of the many dynamics magnified by the pandemic is the need to secure our data. We get a lot of…

In this episode, we introduce you to one of our new hosts! Kimberly A Cook is a divorce and family mediator at Dovetail Conflict Resolution in Chicago, IL. Kimberly sits down with Mark Smalls of JAMS Mediation, Arbitration and ADR Services to discuss the broadening landscape of diversity, equity and inclusion in ADR as a result of the changes in te…