The Work Seminar is the podcast for people with liberal arts advanced degrees considering work outside their fields of study. Join me for unscripted conversations with MAs, MFAs, PhDs, and the like who made the leap to adjacent or (seemingly) unrelated work after grad school. You'll hear about life's unexpected turns, what guests have learned along the way, their thoughts and advice for finding enjoyable work, and work's role in their lives.
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Join Dr. Brian Jackson, adjunct professor of pathology at the University of Utah and a medical director at ARUP Laboratories, as he interviews some of the top minds in diagnostic laboratory medicine. Listeners are privy to personal anecdotes and creative insights into important challenges facing laboratories and clinicians.
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Subscribe and listen as changemaking CMOs unpack the myths and mystery surrounding brand marketing in our unmissable video podcast series with Comscore CMO and EVP of Digital, Tania Yuki. Hear from some of the world’s best and brightest creative marketers about how they are creating a positive impact in the world and for their customers.Join us for a new episode each Tuesday and send us your tips for a leading CMO you would love to hear from via cmopulse@comscore.com
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An Interview With Dr. Jonathan Genzen: Answering Your Questions About the FDA’s Final Rule on LDTs
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As of September 2024, there remains enormous uncertainty about the FDA’s final rule on laboratory-developed tests (LDTs). Will it hold up in court? Which tests are subject to which requirements? How can laboratories best prepare? In this interview, Dr. Jonathan Genzen, ARUP’s chief medical officer and senior director of governmental affairs, respon…
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An Interview With Dr. Vikas Saini: Creating a More Just, Effective, and Affordable Healthcare System
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Fixing American healthcare will require more than mere tweaks around the edges. Dr. Vikas Saini, president of the Boston-based Lown Institute, believes that it will require a return to medicine’s humanist roots. In this interview he describes some of the ways in which many healthcare organizations prioritize revenue and profit over patients and com…
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An Interview With Isak Schmidley: What ASCP's Youngest MLS Can Teach Us About Recruiting the Next Generation of Laboratory Scientists
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Clinical laboratories offer great careers, but lack of awareness and other barriers can prevent excellent candidates from pursuing laboratory science professions. In this interview, Isak Schmidley, MLS(ASCP), explains how he first stumbled across medical laboratory science while attending community college in his early teens and then persevered pas…
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An Interview With Dr. Brian Shirts: Preventing Hereditary Cancer Through Genealogy
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Most hereditary cancers, including those associated with BRCA1 mutations and Lynch syndrome, can be prevented through a combination of genetic testing, surveillance, and surgery. Yet only a small minority of eligible individuals currently receive this lifesaving intervention. In this interview, Dr. Brian Shirts, director of the Institute for Public…
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An Interview With Dr. Yuan Ji: Bringing Pharmacogenomics Into Mainstream Clinical Practice
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Due to genetic variation, patients metabolize and respond to medications in vastly different ways, so why do most drug therapy regimens continue to be one-size-fits-all? In this interview, Dr. Yuan Ji, ARUP’s section chief of Molecular Genetics and Genomics, discusses how currently available genetic tests can be used to improve both the safety and …
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An Interview With Dr. Jane Dickerson: Building a Professional Community for Laboratory Stewardship
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Since its founding in 2013 at Seattle Children’s Hospital, PLUGS (Patient-Centered Laboratory Utilization Guidance Services) has brought together laboratory professionals, genetic counselors, clinicians, patients, and insurance companies across the country to improve the application of laboratory tests in clinical practice. In this interview, PLUGS…
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An Interview With Dr. Eddie Stenehjem: What It Means for a Laboratory to Be Part of the Patient Care Team
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Dr. Eddie Stenehjem, Vice Chair of Medicine at the University of Colorado, knows a lot about clinical laboratories. As an infectious disease physician and former cochair of Intermountain Healthcare’s laboratory stewardship committee, he has deep respect for the knowledge and dedication that laboratory professionals bring to patient care. In this in…
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An Interview With Dr. Joseph Rudolf: How Will Automation Change Clinical Laboratories?
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There’s plenty of excitement around laboratory automation. But which tasks are good candidates for automation, and which are poor candidates? What risks need to be managed? And what are the implications of automation for lab professionals? In this interview, Dr. Joseph Rudolf, medical director of ARUP’s Automated Core Laboratory, shares his insight…
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An Interview With Dr. Karen Moser: Solving Coagulation Mysteries One Patient at a Time
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Diagnosis involves much more than a number on a lab report. This is particularly true when the patient has disordered bleeding or clotting. In this interview, Dr. Karen Moser from the University of Utah Department of Pathology describes some of the ways she works with her laboratory and clinician colleagues to ensure that patients get the answers a…
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An Interview With Nancy Ross: The Human Side of Quality Management
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What does it mean to have a quality culture? Technical competence and strict adherence to protocols are certainly part of the story. But so are factors such as workforce engagement and customer service. In this interview, Nancy Ross, assistant director of clinical pathology and quality at Montefiore Medical System and the founder of Improov, a labo…
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An Interview With Dr. Ryan Metcalf: Why Quality Management Is Critical to the Long-Term Success of Healthcare AI
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A public debate is raging around the regulation of artificial intelligence (AI). One side argues that AI is potentially dangerous and needs to be carefully controlled, whereas the other side argues that any regulation would slow innovation. In this interview, Dr. Ryan Metcalf, section chief of Transfusion Medicine and medical director of Transfusio…
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An Interview With Drs. Meghan Delaney and Eric Konnick: How FDA Restrictions on Laboratory-Developed Tests Will Harm Patients and Increase Costs
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The FDA recently announced a plan to regulate laboratory-developed tests (LDTs) as medical devices. In this interview, Dr. Meghan Delaney from Children’s National Hospital and Dr. Eric Konnick from the University of Washington explain why many tests that are critical to patient care, particularly in the areas of pediatrics, transplantation, and rar…
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An Interview With Dr. Ila Singh: What the TRUU-Lab Initiative Has Taught Us About Laboratory Test Names
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Dr. Ila Singh, chief of laboratory medicine at Texas Children’s Hospital, founded the Test Renaming for Understanding and Utilization in the Laboratory (TRUU-Lab) initiative several years ago to tackle challenges related to the nonstandardized and uninformative naming of laboratory tests. In this interview, Dr. Singh describes the surveys her CDC-f…
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An Interview With Dr. Michael Cohen: Blunt Advice for Navigating a Career in Academic Medicine
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Individuals pursue careers in academic medicine for many reasons. A love of organizational politics is rarely one of them, but faculty need to understand potential landmines if they are to avoid them. In this interview, Dr. Michael Cohen, a professor emeritus of pathology at Wake Forest University, draws on his experiences serving on faculty and in…
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An Interview With Glen Garrick: Sustainability in Healthcare Organizations
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Sustainability is a hot topic for American corporations, and health systems are no exception. In this interview, Glen Garrick, system sustainability director for Intermountain Healthcare, explains how his and other healthcare organizations are addressing their environmental, social, and governance responsibilities. He also describes how clinical la…
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An Interview With Dr. Marc Couturier: Keys to Laboratory Success in the Next Pandemic
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Three and a half years after the emergence of COVID-19 is a good time to reflect on the capabilities of U.S. laboratories to respond to future pandemics. In this interview, Dr. Marc Couturier, medical director of Emerging Public Health Crises at ARUP Laboratories, explains how the U.S. laboratory sector has improved in its ability to respond quickl…
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An Interview With Clint Child: Bridging the Cultural Divide Between Nursing and Laboratory Medicine
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Nurses and laboratory professionals rely on each other to ensure accurate test results, but their relationships are sometimes challenging. As president of St. Alphonsus Medical Center in Nampa, Idaho, as well as a registered nurse with a doctorate degree in nursing practice, Clint Child often mediates when these two professional cultures collide. I…
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An Interview With Dr. Andy Hoofnagle: Why Different Platforms Can Give Different Results for the Same Test, and What Can Be Done About It
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Physicians and patients expect laboratory tests to produce the same results, regardless of where they are performed. Unfortunately, that’s not always the case, even for FDA-approved assays. As the current chair of the College of American Pathologists committee for accuracy-based proficiency testing, Dr. Andy Hoofnagle is an authority on this indust…
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An Interview With Dr. Lauren Pearson: Lessons Learned From Automating a Hospital Laboratory
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The key to successful clinical lab automation doesn’t lie in the instruments or the conveyor belt. It lies in clarifying what the organization most needs to improve (labor efficiency? turnaround time? reliability?) followed by optimizing those factors through modeling and planning. In this interview, Dr. Lauren Pearson, ARUP’s chief medical officer…
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An Interview With Dr. Susan Edralin: What Laboratory Leaders Aren’t Discussing With Hospital Administrators, But Should Be
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For her doctoral dissertation, Dr. Susan Edralin dove into the issue of communicating the value contribution of pathology and laboratory medicine to healthcare administrators. What she found in her conversations surprised her. In this interview, she lists some of the misunderstandings regarding laboratory value and describes how lab directors can r…
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An Interview With Dr. Bert Ley: Understanding the U.S. Patent System
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You know what a patent is, but do you know what’s patentable in the field of laboratory diagnostics? Or how patent law has changed over the years? In this interview, Dr. Bert Ley, a registered patent agent with decades of experience in the clinical laboratory industry, unpacks some of the mysteries of the U.S. patent system and how it ultimately be…
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An Interview With Drs. Tammy Smith and Lisa Peterson: Optimizing Laboratory Testing for Autoimmune Neurologic Disease
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Laboratory testing can either lead to the correct diagnosis or take a clinician down a blind alley, depending on how carefully the tests are selected and performed. In this interview, a practicing neurologist (Dr. Tammy Smith) and a clinical laboratory immunologist (Dr. Lisa Peterson) explain some of the complexities of laboratory diagnosis of auto…
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Many hospitals test newborn babies for exposure to drugs of abuse. Although this sounds fairly straightforward, in practice it has been difficult to standardize testing protocols, let alone keep up with substance use trends. Compared with other areas of laboratory medicine, drug testing is also associated with unique social and legal ramifications,…
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Within our current healthcare institutions, patients’ voices are often drowned out by the voices of providers, scientists, and industry. Andrea Downing’s life work is to fix this. As a BRCA1 cancer previvor and a patients’ rights activist, she was a spokesperson for one of the plaintiffs in the U.S. Supreme Court case that ultimately overturned gen…
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To most laboratorians, quality control is all about rules, metrics, and thresholds. To Dr. Fred Strathmann, on the other hand, it’s about gaining understanding of the underlying processes. In this interview, he shares examples of ways to think more deeply about measurements in order to drive organizational improvement.…
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And once again, a semester of The Work Seminar comes to an end. We’ll return with Season 4 after the break. In the meantime, here’s hoping you’ve learned as much from these conversations as we have. See you back here in 2023. Don’t be a stranger in between seasons Send your questions, thoughts on the show, and guest suggestions to jesse@theworksemi…
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How to Create a More Welcoming Workplace for Women
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ARUP Laboratories was recently recognized by Forbes Magazine as being among the country’s best workplaces for women. In this interview, ARUP’s president, Dr. Tracy George, explains how companies can create healthier models of work-life balance that support women (and men) in their personal and professional roles.…
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Ep. 36: Finding a Career Outside Your Academic Discipline w/ Author and PhD Zakiya Akerele
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Zakiya's debut book Dump Your Degree is a practical guide for thinking beyond academic credentials as you pursue a new career. And she’s followed her own advice, transitioning from the professoriate (with a PhD in religious education) to full-time author. We delve into her methodology through a step-by-step example of: considering different work af…
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Recruiting with a Marketing Mindset, with Jeaneen Andrews-Feldman, Chief Marketing and Experience Officer at SHRM
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Jeaneen Andrews-Feldman, Chief Marketing and Experience Officer at SHRM, shares the lessons she's learned from working at the largest HR professional organization in the world, including why talent acquisition is just as crucial to a company's bottom line as marketing strategies. In this episode, Jeaneen unpacks some of the latest trends impacting …
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Ep. 35: Judith Lagrou - M.Ed. in Higher Education Turned Investment Banking Strategist
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Judith finished grad school with a passion for increasing student retention. As she spent more time — and moved up the ladder — in higher ed administration, she became equally committed to expanding access. And she did, indeed, make retention and access top priorities in positions across student affairs, development, and international education. Bu…
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Embracing Change in the Workplace with Jaime Punishill, CMO at nCino, Inc.
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nCino, Inc.’s CMO, Jaime Punishill believes the new remote-work reality requires a shift in how companies communicate with their employees and foster connectivity. In this episode with Tania Yuki, Founder of Shareablee and Chief Marketing Officer and EVP of Digital at Comscore, Jaime shares his approach to navigating the new workplace norms and thr…
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Ep. 34: Austin L. Church - MA in English Turned Brand Strategist and Business Coach
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A self-branded writer/poet, Austin relished the opportunity to hone his creative skills in grad school. And he was open to divergent work after graduation. Just as he found his footing as a copywriter and social media strategist at a small marketing agency, the Great Recession reared its head, ending his gig six months after he started. And that ma…
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Leading with a Unified Personal Experience for the Consumer with Nikhil Behl, CMO of FICO
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FICO's CMO, Nikhil Behl, believes evolved marketing focuses on humanizing the interactions that lead to exceptional customer experiences. In this Q&A with Tania Yuki, Founder of Shareablee and Chief Marketing Officer and EVP of Digital at Comscore, Nikhil shares his insights on curating a customer experience in banking that is consistent, intuitive…
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Ep. 33: Jackie Sanders - MA in Material Culture & Public Humanities Turned Digital Marketer & Visual Arts Entrepreneur
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Jackie held down six (six!) part-time jobs after grad school. But a couple years into her first full-time gig, her art and career hit a lull. That’s when she started devoting her commute time to learning everything she could about digital marketing. In relatively short order, she secured a full-time marketing position at a small agency. And she sta…
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Brand Thinking Meets Analytics Driven Growth with Nick Fairbairn, CMO of Gabi and VP/GM D2C Insurance & Auto at Experian Consumer Services
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Nick Fairbairn shares the value of using customer reviews as social proof in his role as Gabi CMO in this latest episode of Comscore’s CMO Pulse. In a Q&A with Tania Yuki, Founder of Shareablee and Chief Marketing Officer and EVP of Digital at Comscore, Nick discusses the importance of a mobile-optimized website in his strategy and being open with …
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Ep. 32: Jesan Sorrells - MA in Conflict Resolution Turned Entrepreneur & CEO
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Jesan pivoted from student affairs leadership to entrepreneurship in a novel fashion: He started with revisiting his grad school curriculum. After combing through the syllabi from his master’s program, Jesan thought, “I could take that topic and turn it into a product.” And so he did, marketing his conflict resolution and reconciliation skills to b…
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Creating Meaningful Experiences for Diverse Audiences with Kellie Specter, Chief Marketing and Engagement Officer at The WNET Group/ Adjunct Professor, Fordham University
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Kellie Specter works for The WNET Group and its three affiliates, THIRTEEN, WLIW21, and NJ PBS, in the areas of corporate communications, branding, digital marketing, and audience and market research when she is not instructing as an adjunct professor at Fordham University. In this Q&A with Tania Yuki, Founder of Shareablee and Chief Marketing Offi…
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Ep. 31: Tory Wobber - PhD in Human Evolutionary Biology turned Career Coach
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A future of intellectual exploration and research drew Tory to grad school. But two seasons of an unfruitful tenure-track search prompted her to question what she wanted out of work — and where she wanted to do it. After 40 or 50 informational interviews with anyone willing to chat about their careers, Tory landed a data science role in Silicon Val…
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Inspiring Wellness through a Hybrid Experience with Josh Todd, CMO of Mindbody
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While wellness is traditionally an in-person experience, the pandemic required Mindbody to hustle into other opportunities to assist companies and individuals live better and happier lives. Its CMO Josh Todd embraced hybrid options like online classes to foster connections. In this Q&A with Tania Yuki, Founder of Shareablee and Chief Marketing Offi…
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Becoming a Leading Liquor Brand on Social Media with Charlie Maas, Former CMO of RumChata and Chief Revenue Officer at Maas Family Office
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Charlie Maas discusses the value of conversing with clients who have responded to social media content during his time as CMO of RumChata to learn more about what content is converting consumer interest. He shares the process of unpacking who is really consuming the product and how people feel about the brand instead of using data in a confirmatory…
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A Legacy of Leadership in Clinical Pathology
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The curricula of pathology and laboratory medicine training programs are heavily weighted toward technical and medical knowledge. In this interview, Dr. Wayne Chandler makes the case for more emphasis on leadership training, and he shares experiences from his 40-year clinical pathology career that illustrate the impact of people skills.…
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Building and Maintaining Culture with Dana Marineau, CMO at Rakuten Rewards
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Dana Marineau, the CMO at Rakuten, shares the value of building a healthy team culture amongst the challenges of a virtual workplace to ultimately produce creative storytelling that engages audiences. In this episode with Comscore’s CMO and EVP of Digital and Founder of Shareablee, Tania Yuki, Dana says the role of the CMO today requires strengths …
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Leading the Marketing Efforts at Harvard Business School, with Brian Kenny, Chief Marketing and Communications Officer
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When not fronting the rock band Cramer Hill, Brian Kenny, Harvard Business School’s first Chief Marketing and Communications Officer, has global oversight of branding, marketing, and media relations of the MBA program, executive education, Harvard Business School Online, and HBS Publishing. In this Q&A with Tania Yuki, Founder of Shareablee and Chi…
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Innovating in the Virtual World with Mick Hollison, President at Cloudera and Advisory Board Member at Epic Ventures
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A self-confessed conceptual thinker, Mick Hollison, the President of enterprise data cloud, Cloudera, is a proponent of data-driven decision-making who believes even intuition is based on the brain’s data around experience. He believes one of the great benefits of the cloud-era data platform is enabling customers to work with massive data sets that…
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‘Let’s Set the Vision’ with Brian Sappington, President Retail Portfolio Coca-Cola North America & Board Member United Way of Greater Atlanta
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Brian Sappington, President, North America Retail Portfolio at The Coca-Cola Company, talks about how defining and executing a greater vision has informed his career and his leadership style. As he explains in this episode: “Let's define where we're going. Let's make sure the culture is where it needs to be so we can have the trust to move with spe…
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And once again, we’ve reached a temporary end. After a little rest, The Work Seminar will return with Season 3. In the meantime, here’s hoping you’ve learned as much from these conversations as we have. See you back here this fall. Don’t be a stranger in between seasons Sign up for The Work Seminar newsletter to find out first when Season 3 drops. …
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Keys to Recruiting and Retention in a Tough Labor Market
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In 2022, laboratory professionals have more choices about whom to work for and whether to even continue working in laboratory medicine. In this discussion, Stephanie Whitehead, MBA, MPH, MLS(ASCP), executive director of pathology and laboratory services at University Health, San Antonio, describes what managers should be doing to recruit and retain…
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The VALID Act currently being debated in Congress would increase the regulatory burden on clinical laboratories. In this interview, Dr. David Grenache from TriCore Laboratories and the University of New Mexico, together with Dr. Vince Stine from the American Association for Clinical Chemistry, explain why VALID would slow down innovation while it r…
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Accelerating digital and social transformation for premium wine and spirit brands, with CMO Pamela Forbus, CMO Pernod-Ricard North America
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From its influencer strategy to digital Out-of-Home (OOH), the pandemic period fast-tracked digital and social change at Pernod-Ricard where CMO Pamela Forbus leads a consumer-centric marketing approach to its 240 premium brands. In this Q&A with Tania Yuki, Founder of Shareablee and Chief Marketing Officer and EVP of Digital, Comscore, Pamela Forb…
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“Winning with Purpose" with Scott Finlow, Global CMO Foodservice at PepsiCo
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Scott Finlow, Global CMO, Foodservice Pepsico, shares what "winning with purpose" means at Pepsico, and highlights it’s come to life with ‘Pepsi Dig In’ and key community events like Dig In Day that support Black-owned businesses in a real and long term way. As he shares in this episode, "During the pandemic we learned we could do things faster and…
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