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This podcast by AgilePoint brings you fresh ideas from the trenches every week. It's not a step-by-step guide but a sneak peek into the minds of experts with field-tested ideas, templates, and frameworks they have used to implement digital transformation programs, for other enterprises. If you want to be sure you get practical and focused advice about enterprise digital transformation in under an hour, don't miss an episode.
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Automating Corporate Legal Departments with MyLegal
58:00
58:00
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The Podcast discusses the Digital Transformation challenges that Corporate Legal Departments, in-house legal counsels, and law firms face. We spoke to Jim Tate, Co-founder and CEO, MyLegal, and Andy Baldocchi, Co-founder and CRO of MyLegal, a Low-Code/No-Code platform for corporate legal departments. MyLegal partnered with AgilePoint to build its l…
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Citizen Development: Are you doing it the Right Way?
46:17
46:17
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46:17
We spoke with Sam Sibley, Global Head, PMI Citizen Developer & Interim Head of Disciplined Agile business at the Project Management Institute (PMI). Sam used to play professional tennis, and this gave him a competitive edge that he uses to help startups and PMI. He reveals (i) why PMI has ventured into Citizen Development, (ii) the research study t…
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Contact Center Automation to Modernize Customer Services
26:21
26:21
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Wynand intro 00:00–02:44 Wynand's background Experience in customer services and Inovo's progress over time Wynand's perspectives about the contact center operations 04:04–07:40 Evolution of the contact center Experiencing unsatisfactory services from call centers How do call center executives handle customer contact? Integration of modern technolo…
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Future of Business Applications with Phil Simon
41:38
41:38
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Phil Simon Intro 00:00—08:22 Phil's Background What motivated Phil to write a book on Low-Code/No-Code technologies and Citizen Developers? Phil's perspective on the growth of Low-Code No-Code business applications 09:01—18:18 Factors responsible for the growth of Citizen Development How did the pandemic fast-tracked the adoption of Low-Code techno…
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Useful Resources mentioned in the Podcast Concepts & Ideas Innovation Labs Innovation Center (IC) Citizen Development Governance Fusion Teams End-to-end automation Testing, staging, and production Tools & Resources Citizen Development, The Handbook for Creators and Change Makers Apps Master Process App Credit Card Request Process Key Takeaways Hans…
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Sustaining Citizen Development beyond the Hype
43:41
43:41
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Key Takeaways Process Improvement & Matt Hubbard's Intro 00:00—06:06 “Never automate a crappy process, unless it’s your goal to produce crap faster.” It can be tempting to jump straight to the tech without first considering the process. Matt's Background (03:09) If the process and technology aren’t harmonized to support each other, the results can …
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Understanding Microsoft Power Platform's Evolution with Jukka Niiranen
47:55
47:55
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47:55
Key Takeaways [0:00] Microsoft Power Platform’s governance is all about putting the guardrails around the low code platform so that the citizens can keep on developing apps to solve their own problems, deliver a good user experience, and allow them to innovate without locking their activities with IT policies. [7:40] Low-code products like Power Pl…
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Note: Based on the title of this podcast, if you want to directly listen to Ian Duncan's take on 'Why Transformations fail?' and a meta-framework he uses to approach transformation program management, head over to this timestamp [00:26 — 00:51]. If you prefer to understand the nuances involved in large-scale transformation programs, it's best to li…
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Lasse Rindom on enterprise RPA and its scalability
1:10:53
1:10:53
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List of topics/themes discussed in the episode Why do you need to tackle the 'unsexy' stuff of enterprise digitalization as a precursor to AI; why does scalability matter more than scale in RPA projects; about Lasse Rindom, and coming up with an organization-wide framework for decentralized management of RPA projects? [00:00-00:18] Proof-of-Concept…
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List of topics/themes discussed in the episode Introduction 0:00 The concept behind Digital Transformation debt The real-world impact of digital transformation debt Importance of balancing do-it-quick style innovation with governance Who is the audience for his book? What’s the drawback of postponing digital transformation and accumulating debt? 15…
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