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Digital transformation is an over-used term, isn’t it? So what does it mean, really? For SMEs and their day-to-day? “A business is using digital tools and technologies to streamline and improve its operations, create new products and services, or better meet the needs of its customers.” Which means, in its simplest terms, putting in and using the right software. Have a listen to a series of episodes, chatting through real-life examples, what went well - and what didn’t (and how to avoid it).
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"It's all about the planning, and you cannot invest enough time in planning, is my advice. The more you think about it, the more you get in rooms, talk to people, workshop it before you actually write your plan, however you're going to write your plan. That might be words on a page, it might be Gantt chart at its very basic level of when you're goi…
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"So you normally think of well, anything that someone does, any company, established company, they must surely there must surely be something off the shelf that can go plug and play, right you implement it and off you go. And it's almost never that simple, because there is something else to link it to, something to tailor it to, or in your case the…
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"So you know, back when there were about 57 people on there. So it's been interesting, you know when you look back, I'm sure in a few years there'll be a really interesting book written about the rise and fall of Twitter, there's probably all kinds of behind the scenes stuff that will come out. It's interesting to see something that's so integral t…
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" I think people assume that UX is making things look pretty and making people want to engage with them. But actually, that's just the end, the cherry on top of what we do. The real purpose of UX is to look at the what, why, who and when. So really, who's going to be using this, when are they going to be using it? What do they want to achieve from …
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