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Are you on top of the latest innovations in data, analytics, and AI? With data being pivotal to strategy and change, the Data-powered Innovation Jam podcast gives you the key to some of the most crucial aspects of business success. Through our guests, we bring you the latest trends from the world of data and AI, discussing the best ideas and experiences. Our hosts with their decades of profound experience and a background in avant-garde music, will also explore the edges of jazz, rock, and p ...
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Software Engineering Radio - the podcast for professional software developers
[email protected] (SE-Radio Team)
44k
706
Software Engineering Radio is a podcast targeted at the professional software developer. The goal is to be a lasting educational resource, not a newscast. SE Radio covers all topics software engineering. Episodes are either tutorials on a specific topic, or an interview with a well-known character from the software engineering world. All SE Radio episodes are original content — we do not record conferences or talks given in other venues. SE Radio is brought to you by the IEEE Computer Societ ...
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Smooth Scaling: System Design for High Traffic focuses on all things scalability, reliability, and performance. Tune in for expert advice on how to scale systems, control costs, boost availability, optimize performance, and get the most out of your tech stack. Host Jose Quaresma is the VP of Technical Engagement at Queue-it, working on the frontlines with some of the world’s biggest businesses on their busiest days, from Ticketmaster to Zalando to Home Office U.K. He’ll be joined by experts ...
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Data scientist Hannah Ritchie and sustainability nerd Rob Stewart are climate optimists. They join forces to unpack solutions to the climate crisis, and the innovators, entrepreneurs and scientists behind them. Hosted on Acast. See acast.com/privacy for more information.
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Built With Purpose shares thoughtful conversations with the people who design, build, and improve the world around us. Hosted by Chris Fay, the show blends experience from commercial construction and tech leadership to explore how values, systems, and steady execution create enduring companies. Each week, you’ll hear: Builder Conversations: Warm, in-depth interviews with founders, operators, and craft leaders across construction, architecture, engineering, manufacturing, and built-world tech ...
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Exploring SAP’s business technology platform and success with our revolutionary data tech. Discover key solutions and technologies that power SAP’s Business Technology Platform by listening in on conversations with partners, developers, and innovators across the SAP ecosystem. Get real-world stories and stats on topics like data governance, data integration and orchestration, machine learning, all things database, enterprise architecture, and more.
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A weekly conversation about the future of our built environment, featuring outside experts and seasoned leaders in construction, architecture and more.
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Data Driven: the podcast where we explore the emerging field of Data Science. We bring the best minds in Data, Software Engineering, Machine Learning, and Artificial Intelligence right to you every Tuesday. The field of data science mashes up the worlds of statistics, database architecture and software engineering. Data Scientist has been labelled by the Harvard Business Review, as "the sexiest job of the 21st century." A quick search of job search sites reveal that this field is in high dem ...
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Little Fluffy PolyClouds: The Data Engineering Playbook is your essential guide to building cloud-agnostic data infrastructure. We provide practical, step-by-step strategies for designing and deploying resilient data systems across all major platforms, including AWS, Azure, and GCP.
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What's Your Baseline? Enterprise Architecture & Business Process Management Demystified
Roland Woldt / J-M Erlendson
6130
This show is about Enterprise Architecture and Business Process Management, and how you can set up your practice to get the most out of it. It is for newbies who just get started with these topics, organizations who want to improve their EA/BPM groups (and the value that they get from it), as well as practitioners who want to get a different perspective and care about the discipline. Learn more about the show and read articles about EA and BPM on www.whatsyourbaseline.com.
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Java, Serverless, Clouds, Architecture and Web conversations with Adam Bien
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I interview influencers in the Salesforce ecosystem so that we can gain a better understanding of how to excel in a career path from a Salesforce Admin to an Architect.
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Gain unparalleled access to the minds of industry-leading CIOs, CTOs, and CISOs. Enjoy episodes filled with expert insights, inspiring stories, and trend analysis, all brought to you by the people shaping the future of technology. Whether you're an IT professional, aspiring tech leader, or general tech enthusiast, IT Visionaries has something for everyone. Don't miss out on the chance to learn from the best – subscribe now! Produced by the team at Mission.org and brought to you by Brightspot.
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Interviews with experts on semantic technology, ontology design and engineering, linked data, and the semantic web.
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We’ve been doing Software Development and Architecture work for a while at Snowpal, and currently have several B2B and B2C products in production. In this podcast, we’ll share our experiences on a regular basis to help you & your teams build great software. The topics covered in this podcast will include Product Management, Project Management, Architecture, Development, Deployment, Security, Release Management, Sales, Marketing, Advertising, and just about everything else an ambitious, fast ...
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Hi, we’re Tim Berglund, Adi Polak, and Viktor Gamov and we’re excited to bring you the Confluent Developer podcast (formerly “Streaming Audio.”) Our hand-crafted weekly episodes feature in-depth interviews with our community of software developers (actual human beings - not AI) talking about some of the most interesting challenges they’ve faced in their careers. We aim to explore the conditions that gave rise to each person’s technical hurdles, as well as how their experiences transformed th ...
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Welcome to the Data Science Conversations Podcast hosted by Damien Deighan and Dr Philipp Diesinger. We bring you interesting conversations with the world’s leading Academics working on cutting edge topics with potential for real world impact. We explore how their latest research in Data Science and AI could scale into broader industry applications, so you can expand your knowledge and grow your career. Every 4 or 5 episodes we will feature an industry trailblazer from a strong academic back ...
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(Hosted by Shay Boloor and Daniel Newman) We’re not here to recap headlines. We’re here to unpack how Nvidia’s architecture is reshaping data centers. How AI agents will disrupt every enterprise. The markets are about to get harder. AI is about to explode and chance the world. The next five years will break most of the frameworks people have used for the last decade. That’s exactly why we’re doing this. Because if you want to survive this next cycle, you need to understand how real tech scal ...
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Designing Futures: Exploring AI, Data, Architecture and beyond.
Nathalie Rozencwajg & Melanie Rozencwajg
115
Join us as we embark on a captivating journey through the ever-evolving intersection of AI, data, and architecture. In this podcast, we dive deep into the vast potential of AI for architecture and design, examining the remarkable possibilities it offers, while also acknowledging the challenges it presents. Our mission is to expand the conversation, engaging with leaders, thinkers, and doers in the ecosystem. We invite them to share their profound insights, groundbreaking ideas, and innovativ ...
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Each episode we discuss the latest news regarding how to reduce the emissions of software and how the industry is dealing with its own environmental impact. Brought to you by The Green Software Foundation. Hosted on Acast. See acast.com/privacy for more information.
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Business Compass LLC is an AWS Advanced Consulting Partner and Well-Architected Partner. We have been recognized as APN Certification Distinction. We specialize in cloud migration, serverless solutions, AI/ML, IoT, DevOps, data and analytics, web development, media services, and Well-Architected Framework Reviews. We provide high-performance applications, scalable infrastructure, and cost-optimized deployments with expertise in Generative AI, Data Analytics, Live Streaming, Pay-Per-View, Vid ...
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Australia’s leading source of enterprise technology news is now in podcast form. Join the editorial team at iTnews.com.au each week as we talk to technology executives from across the sector, digging deep into IT strategy, architecture and delivery. This podcast will be home to several shows, including the CXO Challenge, which profiles the work of top executives and their teams.
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Welcome to the #TrueDataOps podcast with your new host Keith Belanger, Field CTO, DataOps.live & Snowflake SuperHero! Keith has nearly 30 years in data. He's led multiple Snowflake cloud modernization initiatives at Fortune 100 companies and across diverse industries; specializing in Kimball, Data Vault 2.0, with both centralized and decentralized data strategies. With a deep expertise in data architecture, data strategy and data product evangelism, Keith has spent his career bridging the ga ...
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Discussing Stupid returns to the airwaves to transform digital facepalms into teachable moments—all in the time it takes to enjoy your coffee break! Sponsored by High Monkey, this podcast dives into ‘stupid’ practices across websites and Microsoft collaboration tools, among other digital realms. Our "byte-sized" bi-weekly episodes are packed with expert insights and a healthy dose of humor. Discussions focus on five key areas: Business Process & Collaboration, UX/IA, Inclusive Design, Conten ...
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The GOTO podcast seeks out the brightest and boldest ideas from language creators and the world's leading experts in software development in the form of interviews and conference talks. Tune in to get the inspiration you need to bring in new technologies or gain extra evidence to support your software development plan.
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The JavaScript Master Podcast is a go-to resource for JavaScript developers looking to learn, grow, and connect with the community. Hosted by experienced developers, the podcast covers a wide range of topics, from production-ready applications to architecture and performance best practices. Whether you're new to the language or a seasoned developer, the podcast provides valuable insights and practical tips that will help you become a super JavaScript developer. Listen, code, and repeat! js-p ...
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R.E.A.L. - Realistic, Enabling, Actionable, Logical. Every day we hear jargon and see writing from so-called “experts,” and we don’t know what we should follow and what we should avoid. Published practices aren’t always best practices! Listen to episodes from Sam Holcman’s radio show, webinars, and podcasts, Real Talk with Sam Holcman. Each episode gets to the bottom of what business executives, managers, practitioners, and staff actually need to create innovative solutions that deliver- no ...
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alphalist.CTO Podcast - For CTOs and Technical Leaders
Tobias Schlottke - alphalist CTO Podcast
31133
This podcast features interviews of CTOs and other technical leadership figures and topics range from technology (AI, blockchain, cyber, DevOps, Web Architecture, etc.) to management (e.g. scaling, structuring teams, mentoring, technical recruiting, product etc.). Guests from leading tech companies share their best practices and knowledge. The goal is to support other CTOs on their journey through tech and engineering, inspire and allow a sneak-peek into other successful companies to underst ...
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DataPods is the official podcast of Data Science Indonesia community. Each episode consists of sharing session about data, interviews with data person and the latest updates about the data ecosystem in Indonesia.
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Tech Talks are a podcast imagined and created by the folks over at the Center for Democracy and Technology (CDT). We're a 501(c)3 nonpartisan nonprofit organization that fights to put democracy and human rights at the center of the digital revolution. We work to promote democratic values by shaping technology policy and architecture, with a focus on equity and justice. #techtalkcdt Support CDT's work with a donation: https://cdt.org/techtalk/
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Featured here are original and timely podcasts from ARC analysts and guest speakers on topics such as Digitization, New Business Models, Internet of Things, Industry 4.0, and Smart Manufacturing. We dive into technologies such as additive manufacturing, machine learning, asset performance management, device connectivity, IIoT architecture, cybersecurity, augmented reality, and more related to digitalization and transformation of industries. For More Information Visit us at: https://www.arcwe ...
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AEC Marketing for Principals is the go-to podcast for leaders in the commercial real estate, architecture, engineering, and construction industries who are passionate about advancing their firms through strategic marketing. Brought to you by Smartegies, the leading growth consulting firm for the built environment, this podcast dives deep into the unique challenges and opportunities faced by principals and senior leaders.
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Real Stories. Real Strategy. No Fluff. Data With Direction is the show where Chris Gambill, data engineering consultant and educator, cuts through the noise to help you build resilient data systems, tackle real-world challenges, and future-proof your analytics career. Each episode delivers practical guidance, industry insights, and the war stories you won’t find in textbooks, whether you’re tuning in live or catching up on the go.
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An architecture heavy podcast on the latest and greatest in Big Data by engineers. We are authors of O'Reilly's Hadoop Application Architectures and frequent speakers at various conferences on similar topics.
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Dive deep into AI's accelerating role in securing cloud environments to protect applications and data. In each episode, we showcase its potential to transform our approach to security in the face of an increasingly complex threat landscape. Tune in as we illuminate the complexities at the intersection of AI and security, a space where innovation meets continuous vigilance.
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Brian Swem, Senior Architect at Pure Architects, discusses the future of Architecture in an AI world.
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Tales at Scale cracks open the world of analytics projects. We'll be diving into Apache Druid but also hearing from folks in the data ecosystem tackling everything from architecture to open source, from scaling to streaming and everything in between- brought to you by Imply.
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Welcome to the 2024 Stevie® Award-winning Design-Build Delivers, the podcast dedicated to exploring design-build, the fastest-growing project delivery method in the nation. Presented by the Design-Build Institute of America, episodes feature stories and discussions with industry experts, Owners and successful design-build teams aimed at helping professionals achieve Design-Build Done Right®. With design-build projected to reach nearly half of all construction spending by 2026, listen in as w ...
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
065
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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Open City is a charity dedicated to making architecture and built heritage more open, accessible and equitable. Providing you with essential listening, inspiring voices and built environment insights – the Open City Podcast covers news and current events as well as in depth studies of landmark buildings, and cities around the UK and world. At the centre of our line-up is our flagship show The Brief – an award-winning review of the big stories in architecture, planning and housing news – host ...
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Insights from Jon Shamah: A Global Perspective on Digital Identity and Transformation
Jon Shamah
033
This podcast series, as a series of discussions based on Jon Shamah’s Linkedin blogs, offers a thought-provoking exploration of key topics shaping the digital world today. Drawing from decades of hands-on experience and a strategic viewpoint, Jon delves into the evolving landscape of Digital Identity, the emergence and implications of Digital Wallets, and the broader currents driving digital transformation. While much of the analysis is rooted in developments across Europe, the series adopts ...
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New discoveries, everyday mysteries, and the science behind the headlines — in just under 15 minutes. It's science for everyone, using a lot of creativity and a little humor. Join hosts Emily Kwong and Regina Barber for science on a different wavelength. If you're hooked, try Short Wave Plus. Your subscription supports the show and unlocks a sponsor-free feed. Learn more at plus.npr.org/shortwave
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Welcome to the Building the Backend Podcast! We’re a data podcast focused on uncovering the data technologies, processes, and patterns that are driving today’s most successful companies. You will hear from data leaders sharing their knowledge and insights with what’s working and what’s not working for them. Our goal is to bring you valuable insights that will save you and your team time when building a modern data architecture in the cloud. Topics will span from big data, AI, ML, governance, ...
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Inside the Agentic CRM Enterprise: How Autonomous Sales, Service, and Knowledge Agents Redefine Enterprise Customer Operations (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 25 ...
37:56
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This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…
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AI Isn’t a Trend Anymore—It’s the Foundation of Every Tech Shift in 2026
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AI Isn’t a Trend Anymore—It’s the Foundation of Every Tech Shift in 2026 For years, Artificial Intelligence was treated like a feature. Then it became a product. Now, in 2026, AI has become infrastructure. Every major technology shift—whether it’s wearables, robotics, cybersecurity, biotech, or next-gen networks—now starts with AI at the core. Not …
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Flora and Fauna of Australia | Unique Wildlife & Natural Wonders
2:00
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Discover the extraordinary flora and fauna of Australia, a land home to some of the most unique plants and animals on Earth. From ancient eucalyptus forests and colorful wildflowers to iconic wildlife like kangaroos, koalas, wombats, and the elusive platypus, Australia’s biodiversity is truly unmatched. This cinematic 4K nature documentary takes yo…
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Building a Winning Enterprise Data Strategy: From Fragmentation to Decision-Centric Value Creation (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 5): CX with SG
40:11
40:11
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This episode examines what separates effective enterprise data strategies from costly, underperforming initiatives. We explore why data value emerges not from accumulation, but from alignment with decision-making, execution, and accountability. The discussion addresses common pitfalls such as siloed ownership, unclear governance, and misaligned inc…
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AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG
42:07
42:07
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This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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CX Agentic AI and the Continuous Close: Rethinking Revenue Operations for Always-On Decision-Making and Adaptive Sales Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode ...
43:28
43:28
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This episode examines how agentic AI transforms traditional, episodic sales processes into a continuous, adaptive revenue engine. Rather than relying on static forecasts, manual handoffs, and delayed insights, agentic systems enable organizations to sense, decide, and act across the entire revenue lifecycle in real time. We discuss how autonomous a…
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Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG
35:59
35:59
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This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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Data Synergy in Automotive: Integrating Product, Vehicle, and Customer Intelligence for the Connected Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 11): CX with SG
39:56
39:56
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This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…
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Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG
38:11
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This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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The AI-Centric Enterprise Playbook: Redesigning Operating Models, Governance, and Execution for an Autonomous Future (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 9): CX with ...
42:55
42:55
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This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…
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Integrating Customer Experience with the Value Chain: How End-to-End Alignment Drives Growth, Trust, and Operational Excellence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 17 ...
34:27
34:27
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This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …
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Engineering the Agentic Enterprise_ Structural Operating Models, Trust Architectures, and Talent Transformation for Autonomous Intelligence (Season 4 Agentic AI System Architecture Masterclass, Episode ...
46:35
46:35
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This final episode synthesizes the agentic enterprise vision. We explore how operating models, governance, and architecture converge to support autonomy at scale. The discussion highlights structural transformation rather than incremental change. Listeners will gain a holistic understanding of what it means to engineer an agentic enterprise respons…
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Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG
43:51
43:51
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In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG
48:47
48:47
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This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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Engineering Trustworthy AI: Designing, Testing, and Governing the Full AI Lifecycle for Enterprise Confidence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 7): CX with SG
42:28
42:28
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This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…
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Blueprinting the CX Big Data Enterprise: Architecting for Scale, Complexity, and Continuous Intelligence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 4): CX with SG
44:58
44:58
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This episode explores how enterprises must rethink architecture in a world defined by massive data volumes, real-time decision-making, and continuous intelligence. We discuss why traditional system designs collapse under zettabyte-scale complexity and how modern architectures prioritize integration, governance, and adaptability. The conversation hi…
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Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG
39:13
39:13
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This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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AI Architecture of Agency_ Agentic Systems as Enterprise Infrastructure (Season 4 Agentic AI System Architecture Masterclass, Episode 11): CX with SG
33:37
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This episode positions agentic systems as foundational enterprise infrastructure. We explore how agency changes execution, governance, and scale. The discussion highlights why organizations must architect for agency deliberately. Listeners will gain a strategic view of autonomy as infrastructure. This episode ties together the agentic transformatio…
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The Five Senses of Strategy: How Organizations Sense, Interpret, and Act in Complex Environments (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 22): CX with SG
37:47
37:47
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This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…
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From Static CRM to Living Systems: How Agentic AI Redefines Customer Strategy, Engagement, and Revenue Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 2): CX with SG
35:48
35:48
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In this episode, we explore why traditional CRM systems struggle to keep pace with modern customer expectations and how agentic AI fundamentally changes that equation. Static records, delayed updates, and manual workflows are replaced by intelligent systems that continuously interpret customer signals and recommend actions in context. We discuss ho…
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Unifying the High-Tech Industry Customer Universe: How Integrated Data Architectures Power Precision and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 12): CX with SG
34:23
34:23
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In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…
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Algorithmic Intelligence in CX-CRM: How Advanced Models Transform Customer Experience, Prediction, and Engagement (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 3): CX with SG
44:15
44:15
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This episode focuses on the role of advanced AI algorithms in reshaping CRM and customer experience strategies. We explore how predictive models, pattern recognition, and adaptive learning systems enable organizations to anticipate customer needs rather than simply react to them. The conversation covers how algorithms power personalization, churn p…
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Designing AI Architecture for CX and CRM: Building Intelligent, Governed, and Scalable Customer Systems (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 6): CX with SG
48:33
48:33
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This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…
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Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ...
35:18
35:18
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This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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Safety-by-Design, Determinism & Constraints for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 9): CX with SG
43:59
43:59
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This episode focuses on designing safety into autonomous systems from inception. We discuss determinism, constraint models, and formal safeguards. The conversation highlights why reactive controls are insufficient. Listeners will gain a deep understanding of proactive safety architecture. This episode is essential for regulated and high-risk enviro…
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The Seven Pillars of Modern Marketing CX: How Technology Shapes Engagement, Trust, and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 20): CX with SG
38:13
38:13
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This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…
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Retail CX in the Age of Data: How Customer Platforms Redefine Personalization, Loyalty, and Scale (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 16): CX with SG
35:23
35:23
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This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…
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Human – AI Agent Collaboration Models, Escalation Design, and Hybrid Workforce Architecture (Season 4 Agentic AI System Architecture Masterclass, Episode 10): CX with SG
47:49
47:49
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This episode explores how humans and agents collaborate effectively. We discuss escalation design, shared accountability, and trust boundaries. The conversation highlights why hybrid models outperform full automation. Listeners will gain insight into designing productive human–agent systems. This episode reframes AI as a workforce multiplier. Podca…
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CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG
41:00
41:00
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This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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From Claims to Credibility: Building Sustainable Brand Equity Through Proof, Transparency, and Operational Truth (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 8): CX with SG
34:58
34:58
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In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…
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From Fragmented Journeys to Exponential Growth: Designing Integrated Customer Experiences That Scale Revenue (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 14): CX with SG
40:19
40:19
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This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…
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Trust Architecture for Enterprise Agentic AI Systems_ An Architectural and Governance Handbook (Season 4 Agentic AI System Architecture Masterclass, Episode 7): CX with SG
39:14
39:14
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This episode explores trust as a system property rather than a policy statement. We discuss enforcement, verification, and accountability mechanisms. The conversation highlights why trust must be engineered, not assumed. Listeners will gain a concrete framework for trustworthy autonomy. This episode anchors agentic AI in enterprise-grade governance…
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Data Architecture & Knowledge Graphs for the Agentic Era_ Systems-Centric Data Foundations for Enterprise AI (Season 4 Agentic AI System Architecture Masterclass, Episode 4): CX with SG
45:44
45:44
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This episode examines how knowledge must be structured for agentic systems to reason reliably. We explore why ungoverned knowledge leads to inconsistency and risk. The discussion covers ontologies, provenance, and lifecycle control. Listeners will gain insight into how knowledge architecture enables trustworthy decision-making. This episode connect…
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AI Architectural Framework for Enterprise Multi-Agent Systems_ Orchestration, Reliability, and Governance (Season 4 Agentic AI System Architecture Masterclass, Episode 1): CX with SG
38:42
38:42
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This episode introduces the foundational architecture behind enterprise-grade multi-agent systems. We explore how orchestration, reliability, and governance must be designed upfront to avoid uncontrolled autonomy. The discussion highlights how agents collaborate, escalate, and remain observable within complex enterprises. Listeners will gain a clea…
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Systems Engineering Framework Enterprise Agentic AI (Season 4 Agentic AI System Architecture Masterclass, Episode 5): CX with SG
44:32
44:32
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This episode dives deep into execution-layer architecture for multi-agent systems. We discuss control planes, choreography, and escalation paths. The conversation highlights why execution design determines resilience and predictability. Listeners will gain a systems-level understanding of how autonomous agents operate coherently. This episode is es…
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AI AgenticOps and Runtime Reliability for Enterprise Agent Systems_ Lifecycle, Observability, Incidents, and Continuous Assurance (Season 4 Agentic AI System Architecture Masterclass, Episode 2): CX with ...
42:31
42:31
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This episode focuses on how enterprises operate agentic systems safely in production. We discuss lifecycle management, observability, rollback mechanisms, and failure containment. The conversation highlights why runtime governance is essential once agents act independently. Listeners will gain insight into how AgenticOps enables control without sac…
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Cost Governance, Economic Control, and Resource Optimization for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 8): CX with SG
45:09
45:09
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This episode examines cost as a first-class governance concern in agentic systems. We explore economic control planes, usage limits, and policy enforcement. The discussion highlights why financial oversight must be embedded in architecture. Listeners will gain insight into preventing uncontrolled spend and system abuse. This episode connects autono…
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AI Systems Architecture for Autonomous Agentic Identity, Governance, and Runtime Authorization (Season 4 Agentic AI System Architecture Masterclass, Episode 6): CX with SG
37:55
37:55
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This episode focuses on identity and authority in autonomous systems. We explore how agents are authenticated, constrained, and audited. The discussion highlights why unmanaged identity creates existential risk. Listeners will gain insight into how identity architecture underpins trust and safety. This episode is critical for security and governanc…
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AgenticAI Universal Context Exchange_ Architecture, Governance, and Enterprise-Scale Management (Season 4 Agentic AI System Architecture Masterclass, Episode 3): CX with SG
43:33
43:33
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This episode explores how context—not just data—must be governed and shared across agentic systems. We discuss how universal context exchange prevents fragmentation, hallucination, and inconsistency. The conversation highlights schema stewardship, mediation, and enterprise-wide understanding. Listeners will gain clarity on how context architecture …
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Building Software That Survives • Michael Nygard & Charles Humble
38:27
38:27
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This interview was recorded for GOTO Unscripted. https://gotopia.tech Read the full transcription of this interview here: https://gotopia.tech/articles/408 Michael Nygard - Chief Architect at Nubank & Author of "Release It!" Charles Humble - Freelance Techie, Podcaster, Editor, Author & Consultant FULL TALK TITLE Building Software That Survives: Au…
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Netflix Architecture Deep Dive: How Netflix Streams to 300M+ Users at Global Scale
2:35
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Netflix Architecture Deep Dive: How Netflix Streams to 300M+ Users at Global Scale https://knowledge.businesscompassllc.com/netflix-architecture-deep-dive-how-netflix-streams-to-300m-users-at-global-scale/ Netflix streams 15 billion hours of content monthly to 300+ million subscribers across 190+ countries. The Netflix architecture behind this mass…
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Snapchat Architecture Deep Dive: How Snap Inc Sends 5B+ Snaps Per Day on AWS
3:19
3:19
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Snapchat Architecture Deep Dive: How Snap Inc Sends 5B+ Snaps Per Day on AWS https://knowledge.businesscompassllc.com/snapchat-architecture-deep-dive-how-snap-inc-sends-5b-snaps-per-day-on-aws/ Snapchat processes over 5 billion snaps daily, making it one of the most demanding real-time messaging platforms on the planet. This deep dive into Snapchat…
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Spotify System Design: Capacity Planning, Databases, CDN & Scaling to 50M Users
4:36
4:36
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Spotify System Design: Capacity Planning, Databases, CDN & Scaling to 50M Users https://knowledge.businesscompassllc.com/spotify-system-design-capacity-planning-databases-cdn-scaling-to-50m-users/ Spotify handles over 500 million active users streaming billions of songs daily—a scale that would crush most systems in minutes. This deep dive into Spo…
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Real High-Frequency Trading Systems: Algorithms, Market Data, and Execution Engines
4:02
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Real High-Frequency Trading Systems: Algorithms, Market Data, and Execution Engines https://knowledge.businesscompassllc.com/real-high-frequency-trading-systems-algorithms-market-data-and-execution-engines/ High-frequency trading systems power millions of trades per second across global financial markets, executing complex strategies in microsecond…
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From Chatbots to Co-Workers: How AI Agents Are Reshaping Enterprise Automation in 2025 and beyond
4:26
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From Chatbots to Co-Workers: How AI Agents Are Reshaping Enterprise Automation in 2025 and beyond https://knowledge.businesscompassllc.com/from-chatbots-to-co-workers-how-ai-agents-are-reshaping-enterprise-automation-in-2025-and-beyond/ Enterprise automation is getting a major upgrade. Simple AI chatbots that could barely answer basic questions are…
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What better time to contemplate the conundrum that is zero than the start of a new year? Zero is a fairly new concept in human history and even more recent as a number. It wasn't until around the 7th century that zero was used as a number. That's when it showed up in the records of Indian mathematicians. Since then, zero has, at times, been met wit…
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Happy New Year 2026: The Boring Path to an Interesting Life
31:10
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Only take vacations you can afford—debt and relaxation should never meet. If it needs installments and isn’t food or medicine, you don’t need it. Credit card debt is just regret charging interest—kill it first. Don’t enroll in college by muscle memory; 2026 doesn’t care about tradition. If you switch careers, pick a role that actually matters—vibes…
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In the Room at Accelerate Debates: Rethinking Recruitment
55:02
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In The Room at Accelerate Debates is a podcast which broadcasts the live debates from Accelerate, Open City’s free educational programme. In this episode, you’ll hear our third debate of the year, “Rethinking Recruitment”, where we ask: just how transparent is the recruitment process in the field of architecture and design? Moderators Siraaj Mitha …
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What Paper Trading Teaches You About Risk and Discipline: Practice First, Profit Later
34:01
34:01
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As 2025 comes to a close, it’s a good time to reflect, experiment, and learn—especially if you’re interested in investing, trading, or building fintech products. On the final trading day of the year, I spent some time walking through live paper trades using a desktop trading platform, sharing practical insights along the way. This article distills …
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