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Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
 
History! The most exciting and important things that have ever happened on the planet! Featuring reports from the weird and wonderful places around the world where history has been made and interviews with some of the best historians writing today. Dan also covers some of the major anniversaries as they pass by and explores the deep history behind today's headlines - giving you the context to understand what is going on today. Producer: Peter Curry
 
The Twenty Minute VC takes you inside the world of Venture Capital, Startup Funding and The Pitch. Join our host, Harry Stebbings and discover how you can attain funding for your business by listening to what the most prominent investors are directly looking for in startups, providing easily actionable tips and tricks that can be put in place to increase your chances of getting funded. Although, you may not want to raise funding for a startup. The Twenty Minute VC also provides an instructio ...
 
Jackass Letters is dedicated to examining correspondence with real people and companies. It is equal parts spoof, satire, parody and criticism. New letters are generally published once a week on site. The podcast is updated Tuesday, Thursday and Saturday.
 
This was a weekly tip from Ethan Becker for 2007. Ethan is an executive communication coach with the 52 year old company, THE SPEECH IMPROVEMENT COMPANY INC., in Boston Ma., USA. TSIC studies, develops, coaches, and trains best practices in human communication. Since 1964 TSIChas been helping people in business, politics, and entertainment to become more comfortable and more effective as they communicate. While speech coaching is a personal experience, these tips cover common topics and may ...
 
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The Battle of Brunanburh is one of the most important battles in British history. It was fought in 937 between Æthelstan, King of England, and an alliance of Olaf Guthfrithson, King of Dublin; Constantine II, King of Scotland and Owain, King of Strathclyde. English victory at the battle defined the political complexion of the British Isles. But ...…
 
Andrew Baines is the curator of HMS victory. First released on the anniversary of the Battle of Trafalgar this podcast tells the story of that decisive naval battle. He also reveals an exciting new acquisition for the museum. HMS Victory, was Nelson's flagship at the battle. The three gundeck battleship was the world's most complex man made obj ...…
 
Arif Janmohamed is a Partner @ Lightspeed Venture Partners, one of the leading firms of the last decade with a portfolio including the likes of Snapchat, Mulesoft, Max Levchin’s Affirm, AppDynamics and many more incredible companies. Some of Arif's most notable companies that he has led or been involved with for LSVP includel; TripActions, Blen ...…
 
Margaret Thatcher is one of the most polarising political figures of British 20th Century history. After becoming the first female Prime Minister, she became the first post war PM to win three consecutive general elections. Charles Moore is a former editor of The Daily Telegraph, The Spectator, and The Sunday Times, and the author of her offici ...…
 
Roy Bahat is the Head of Bloomberg Beta, one of the leading early-stage funds in the valley and NYC with a portfolio that includes the likes of Flexport, Kobalt, Textio, Rigetti Computing and more incredible companies. Prior to Bloomberg Beta, Roy was the Co-Founder & Chairman @ Ouya, the company that created a new kind of games console and rai ...…
 
Germanicus was one of the most popular and successful generals of the early Roman Principate. Step grandson of the Roman emperor Augustus, he died 2,000 years ago this month. His death has always been considered a mystery, with a possible conspiracy to poison him to keep him out of the imperial line of succession. Dan talked to Lindsay Powell a ...…
 
Victor Gregg, was taken prisoner as the Allies retreated during the Battle of Arnhem, and was taken as a POW to Dresden, where he was alive during the Dresden firebombing. He tells Dan what he's learned over his extraordinary life, from his wartime experiences to how he looks at the world. For ad free versions of our entire podcast archive and ...…
 
For the anniversary of the Battle of Hastings, we revisit Marc Morris' brilliantly constructed narrative of the Battle of Hastings, and all of the build-up. Taking us from the sources of William, Harold and Harold's claims to the throne all the way to William's rule, Marc's account is as comprehensive as it is thrilling. From the archives. For ...…
 
Brianne Kimmel is the Founder and Managing Partner @ Work Life Ventures, a very new firm focused on the future of work backed by some of the best in the valley including Marc Andreesen, Chris Dixon, Zoom's Eric Yuan, InVision's Clark Valberg and then dear friends of the show, Alexis Ohanian, Garry Tan and Matt Mazzeo. To date, Brianne has inves ...…
 
Thomas Penn, author of the Winter King, has released a new comprehensive history of the Wars of the Roses, making the striking claim that we shouldn't view the Wars of the Roses as a conflict between two rival houses, but instead as a civil war inside the House of York. For ad free versions of our entire podcast archive and hundreds of hours of ...…
 
Rachel Carlson is the Co-Founder and CEO @ Guild Education, the leader in education benefits offering the single most scalable solution for preparing the workforce of today for the jobs of tomorrow. To date, Rachel has raised over $71m in funding with Guild from some of the best in venture with the likes of Michael Dearing @ Harrison Metal, Wes ...…
 
Professor Andrew Hindmoor, head of Politics at the University of Sheffield, chats to Dan about the days that he thinks shaped Britain today. He talks about the notion of looking at specific days as a way of looking at history, and then talks about everything from Theresa May to Stephen Lawrence to the Premier League. For ad free versions of our ...…
 
One of the most important, and difficult, roles of any leadership team is to instill in the workforce a culture and sense of purpose. Back in 2014, I did a podcast interview that put this challenge in simple, stark terms that have stayed fresh in my memory. That’s largely thanks to my guest at the time, the inimitable Horst Schulze, co-founder ...…
 
The Haitian Revolution caused a seismic shift in global politics. When a mixture of different groups on the French colony of Saint Domingue rose against the colonists, few expected the rebellion to succeed. However, under the leadership of Toussaint L'Ouverture, the Haitians became one of the few peoples to not only successfully rebel against t ...…
 
John Fein is the Founder and Managing Partner @ Firebrand Ventures, one of the leading early-stage funds in the midwest with a portfolio including the likes of ScaleFactor, Replica, Dwolla and more fantastic companies. As for John, prior to founding Firebrand, he was the Managing Director of Techstars based in Kansas City and before that spent ...…
 
Orlando Figes talks to Dan about social and technological developments and their relationship to cultural changes in the 19th century. For information regarding your data privacy, visit acast.com/privacy
 
Jason Boehmig is the Founder & CEO @ Ironclad, the startup that provides powerful legal contracting for modern legal teams. To date, Jason has raised over $84m with Ironclad from some of the best in the business including Sequoia, Accel, Greylock, Emergence, IA Ventures, Semil Shah's Haystack and Ali Rowghani who led their recent $50m Series C ...…
 
Dan talks to Greg Jenner about the history of celebrity and his role as historical advisor in the Horrible Histories film. For information regarding your data privacy, visit acast.com/privacy
 
Dan Jones tells the story of The Crusades from their 11th century origins to their relevance today. For information regarding your data privacy, visit acast.com/privacy
 
Brad Feld is Managing Director @ Foundry Group, one of the most successful venture firms of the last decade with a portfolio that includes the likes of Zynga, Fitbit, SendGrid and many more incredible companies. Prior to co-founding Foundry Group, he co-founded Mobius Venture Capital and, prior to that, founded Intensity Ventures. Brad is also ...…
 
Tom Holland schools Dan on how Christianity dominates western values and ideas, even today among those who aspire to secularism. He shows about how many of our moral codes and ideas are Christian in origin, and how the changing status of the West in global politics could see a fundamental change in global values. For ad free versions of our ent ...…
 
Julia Enthoven is the Founder & CEO @ Kapwing, the startup that provides a new, collaborative platform for creating images, videos, and GIFs. To date they have raised $13m from some dear friends of the show including Saar Guur @ CRV, Mamoon Hamid @ Kleiner Perkins, Niv Dror @ Shrug and Nikhil Basu Trivedi @ Shasta. Prior to founding Kapwing, Ju ...…
 
William Dalrymple charts the rise of the East India Company, from the decline of the Mughals to alliance with powerful Indian bankers, as well as weighing in on some of the most important questions which have dogged the role of the British in India for generations. For ad free versions of our entire podcast archive and hundreds of hours of hist ...…
 
Horst Schulze is famous for being the visionary co-founder of the Ritz-Carlton and Capella hotel groups. They are two brands that set the bar for luxury service, and yet, Horst will tell you, his vision of luxury depends on employees how share that vision and feel a true sense of purpose to deliver it every day.…
 
Dan talks to Frank Dikötter, an eminent professor on Chinese history, who has written a new book about dictators around the world. They discuss what dictators need to do to control power and whether there is anything different about the people who become dictators. For ad free versions of our entire podcast archive and hundreds of hours of hist ...…
 
Matt Harris is a Partner @ Bain Capital Ventures, a leading US venture fund with a portfolio that includes the likes of LinkedIn, Lime, SendGrid, Jet.com and more incredible companies. As for Matt, he specialises in financial technology and services and has led investments in the likes of Acorns, OpenFin, SigFig, Ribbon and Billtrust. Prior to ...…
 
This podcast sees Dan jump out of an aircraft to relive the events of the landing back in 1944, while on the way we hear the testimonies of veterans who lived through the Battle of Arnhem. Dan also chats to the UK and US ambassadors to the Netherlands, as well as the Mayor of Arnhem. For ad free versions of our entire podcast archive and hundre ...…
 
These intercut interviews with historians James Holland and Paul Reed tell the story of the Battle of Arnhem. Both give poignant and occasionally lurid accounts of the battle, and both comment on the battle plans of Operation Market Garden and whether it should be considered a failure. For ad free versions of our entire podcast archive and hund ...…
 
Immad Akhund is the Founder & CEO @ Mercury, the startup that makes bank accounts that help tech companies scale. To date, Immad has raised funding from some of the best in the business including a16z and CRV on the fund side and then individuals including Elad Gil, Airtable's Howie Liu, Plaid's Zach Perret, Naval Ravikant, Justin Kan and OpenD ...…
 
Estelle Paranque launches into a passioned explanation of Elizabeth I and how she masterfully handled the European powers of her day. She talks about French attempts to win her hand, her defence of the Huguenots, and handling the problem of the Spanish. For ad free versions of our entire podcast archive and hundreds of hours of history document ...…
 
Semil Shah is the Founder & General Partner @ Haystack, one of the valley's leading seed funds of the last 5 years with a portfolio including the likes of Instacart, DoorDash, Carta, OpenDoor, Hashicorp and more $Bn companies. Alongside his role at Haystack, Semil is also a Venture Partner @ Lightspeed Venture Partners. Prior to founding Swell, ...…
 
A story of bloodshed, tribal rivalries and a warrior class obsessed with and defined by the battlefield has emerged from the discovery of a burial site at Bamburgh Castle. Dan talks to both Paul and Edoardo about the latest archaeological work tell us about the history of Bamburgh, of the people who lived and fought at the castle, and the wider ...…
 
Alex MacCaw is the Founder & CEO @ Clearbit, the marketing data engine for all of your customer interactions, from customer understanding to prospect identification to personalising every sales and marketing interaction. To date, Alex has raised $17m in financing from some incredible people including Geoff Lewis @ Bedrock, Ash Fontana @ Zetta V ...…
 
Former GE executive Beth Comstock has a long and successful track record of finding stories within a company and using them to create strategies, build entrepreneurial teams and take imaginative risks. The author of the recent book Imagine It Forward: Courage, Creativity, and the Power of Change, Beth spent nearly three decades at GE. As vice c ...…
 
Garrett Graff has collected many of the oral testimonies about 9/11, collating archive material and conducting interviews with people who responded to events on the day. He tells Dan these stories, such as the couple of firefighter and World Trade Center employee who sought to find each other in the confusion, to that of a man who survived bein ...…
 
Henry Hemming talks to Dan about the life of William Stevenson, a British operative who worked hard to pressure Roosevelt into declaring war on Nazi Germany, and ensuring that American troops were directed against German forces in mainland Europe. The tactics adopted were akin to those used today by troll farms in St Petersburg, and involved du ...…
 
Ilya Sukhar is a General Partner @ Matrix Partners, the firm steeped in 40 years of history with over $4Bn invested enjoying 110 acquisitions and 65 IPOs. As for Ilya, at Matrix he has led deals in the likes of FiveTran, Flock Safety, Slab and Height just to name a few. Prior to Matrix, Ilya was a part-time investing partner @ Y Combinator and ...…
 
Angela Saini is a British science journalist and broadcaster, and she talks to Dan about the history of race science and eugenics, and they put the concept of race in a historical context. For ad free versions of our entire podcast archive and hundreds of hours of history documentaries, interviews and films, signup to History Hit TV. Use code ' ...…
 
Alex Wang is the Founder & CEO @ Scale, the data platform for AI providing high-quality training and validation data for AI applications. To date, they have raised over $123m in financing from some of the best investors in the business including Founders Fund, Index Ventures, Thrive, Spark and Coatue and then also some of the world's best opera ...…
 
Maud West, operated her own detective agency during the Golden Age of crime in the period after World War One. She used all manner of disguises and tactics to gather information for her clients and to subvert the expected roles for women in this period. For ad free versions of our entire podcast archive and hundreds of hours of history document ...…
 
Frederick Taylor's work looks at the outbreak of World War Two, and he discusses whether the British people were ready for war. This discussion moves away from traditional debates over Chamberlain to the people of Britain and Germany, and their attitudes to war. For ad free versions of our entire podcast archive and hundreds of hours of history ...…
 
Jana Messerschmidt is an investor @ Lightspeed Venture Partners, one of the best performing funds of the last decade with a portfolio including Snapchat, Mulesoft, Max Levchin's Affirm, Cameo, StitchFix and many many more incredible companies. Prior to LSVP, Jana co-founded #Angels in 2015, a first of its kind investment collective specifically ...…
 
Roger Moorhouse discusses the Polish campaign of 1939 comprehensively, separating the myths from reality and outlining the abject horrors that the Poles suffered under the twin occupation of the Nazis and the Soviets. For ad free versions of our entire podcast archive and hundreds of hours of history documentaries, interviews and films, signup ...…
 
Clark Valberg is the Founder & CEO @ InVision, the digital product design platform powering the world's best user experiences. To date, Clark has raised over $350m with InVision from some of the world-leading investors including Iconiq, Spark Capital, Accel, Battery Ventures, Tiger Global, FirstMark and even Atlassian. Prior to founding InVisio ...…
 
In this bonus interview with Julie McDowall, she talks Dan through exactly how the British government prepared for a worst case nuclear scenario. They discuss surviving the attack, the women who planned to provide jigsaws to the survivors and how Britain might remake itself in the aftermath of armageddon. For ad free versions of our entire podc ...…
 
Dr John Roobol discusses the fate of John Franklin and his crew, from how they suffered in the bitter conditions, to the crew members who resorted to cannibalism. John's work also looks into the Inuits, and how their testimony was largely ignored, as the Victorians were desperate to insist that no British explorers would ever resort to cannibal ...…
 
Mike Vernal is a General Partner @ Sequoia, one of the world’s leading and most renowned venture firms with a portfolio including WhatsApp, Zoom, Stripe, Airbnb, Github and many more incredible companies. As for Mike he has led and sits on the board of Citizen, rideOS, Rockset, Threads and Houseparty (acquired by Epic). Prior to venture, Mike s ...…
 
Simon Reid-Henry attacks the traditional historiography of the Cold War, placing a much greater emphasis on the importance of the 1970s in shaping the rest of the Cold War and the period after it. He and Dan talk about the significance of the 1970s, and discuss how events then shape our lives now. For ad free versions of our entire podcast arch ...…
 
Martin Kemp, an emeritus professor at the University of Oxford, is one of the foremost experts on Leonardo Da Vinci. He has recently worked on a translation and collation of the Codex Leicester and he talks Dan through Leonardo's most interesting and prescient ideas. For ad free versions of our entire podcast archive and hundreds of hours of hi ...…
 
Duncan Weldon's new Radio 4 Series looks at the economics of the Second World War, and crucial they were in determining the outcome of the war. He joins Dan to talk about why no participants expected France to fall so quickly, and why Norway mattered economically. For ad free versions of our entire podcast archive and hundreds of hours of histo ...…
 
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