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Keith Bevans, partner and global head of consultant recruiting at Bain & Company, dives deeper into the stories of some extraordinary Bain people, from their perspectives. You can read their business bios online, but those barely scratch the surface of who they are and the important work they are doing. If you would like to comment or give feedback on this series, please email our inbox at BeyondTheBio@Bain.com.
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Customer Confidential: Untold Stories of Earned Growth

Rob Markey, Bain & Company partner and customer experience expert

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Welcome to "Transformational Blueprints", the podcast where we delve into the world of technology architecture, career growth, leadership, and digital transformation challenges. According to McKinsey, BCG, KPMG and Bain & Company, the risk of digital transformations failure falls somewhere between 70% and 95%. Join us each week as we sit down with Architecture experts and thought leaders to discuss their journeys, successes, and obstacles they've overcome in an attempt to reduce that figure. ...
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Richard Koch

Richard J. Koch

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A former management consultant, entrepreneur, and writer of several books on how to apply the Pareto principle (80/20 rule) in all walks of life. Richard has also used his concepts to make a fortune from several private equity investments made personally. Richard’s investments have included Filofax, Plymouth Gin, the Great Little Trading Company and Betfair. Previously he had been a consultant at Boston Consulting Group and later a partner at Bain and Company, before leaving to start managem ...
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Get behind-the-scenes access to the minds shaping the world of Private Equity, hear captivating stories about transactions and investments, and learn about the innovative approaches leading investors, operators, advisors and bankers employ to drive sustainable growth and create enterprise value. https://www.howtosaas.com/pevaluecreation
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Learn from Southeast Asia's best tech leaders. Build the future, learn from our past & stay human in between. No B.S on success. Southeast Asia's #1 startup & venture capital podcast with 60,000+ listeners. Hosted by Jeremy Au. VC & serial founder. Harvard MBA & UC Berkeley. Sci-fi nerd & dad of two daughters. Growth and personal growth solves all problems. The best feeling is coaching good humans to be great leaders. Published on Monday and Thursday 6am (Singapore Time). Monday: Weekly tech ...
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Welcome to Listening In, a brand new podcast from specialist transcription and closed captioning company, Academic Audio Transcription. At Academic Audio Transcription, we're in the business of listening. We spend our days tuned in to research projects that ask questions like: What is the commercial value of jellyfish farming? Does the Eurovision Song Contest affect geopolitical soft power relations? How important was the 90s London Dub Music scene to contemporary British music? In this podc ...
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This was a weekly tip from Dr. Ethan Becker. Dr. Becker is a second generation executive communication coach with the 56 year old company, THE SPEECH IMPROVEMENT COMPANY INC., in Boston Ma., USA. TSIC studies, develops, coaches, and trains best practices in human communication. Since 1964 TSIC has been helping people in business, politics, and entertainment to become more comfortable and more effective as they communicate. While speech coaching is a personal experience, these tips cover comm ...
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Each week, Emily Bahnson, founder of Wondrous Crane dives into the mysterious world of launching and running a small business. Featuring Manifesting Monday and weekly interviews with other Minnesota makers and beyond, join Emily in uncovering honest truths and pleasant surprises along the way. With rotating weekly topics including crystals & spirituality, Twin Cities art fairs, financial & product management, learn from others who have made the leap. Founded in 2017, Wondrous Crane is a Minn ...
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Trajectory

Trajectory Podcast

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Trajectory - the AFEC Podcast bridges the experiential gap between ANU students and working professionals in a structured interview format. We explore the philosophy of AFEC firms and their teams through in-depth discussion. We focus on education, influences, mentors and ideas that have shaped these organisations and individuals.
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Sherry Jiang, CEO & Cofounder of Peek, and Jeremy Au explored three key topics: 1. Navigating Product-Market Fit Pivots: Crypto winter forced Sherry to pivot from her original idea—an algorithmic stablecoin protocol for Southeast Asian currencies. This shift led to the creation of Peek, an AI-powered platform for managing net worth. She highlighted…
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Shiv speaks with Kate Hawkes, VP of Marketing at How To SaaS. Shiv and Kate talk about the challenges businesses face when they don’t have C-level marketers on their team, and how CEOs and investors can support marketers to advance to this level. Learn what being a C-level marketer entails, how this approach impacts growth strategy, how to improve …
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Former Harrods owner Mohamed al-Fayed has been accused of raping and sexually assaulting a string of women employed by the department store. Five women have accused him of rape and an additional 20 have claimed he sexually assaulted them. UK correspondent Gavin Grey says al-Fayed would identify and target young, female assistants before isolating a…
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The US Federal Reserve surprised economists with its first interest rate cut in four years. Rates have gone down by 0.5 percent to about 4.8 percent - a significant shift after two years of high rates designed to tame inflation. Fisher Funds expert Sam Dickie says the markets responded well to this move after pricing in potential cuts. LISTEN ABOVE…
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Two key players looking to help Kiwi farmers reduce their emissions have given a new company some additional funding to craft a methane vaccine. AgriZeroNZ and the New Zealand Agricultural Greenhouse Gas Research Centre are providing $13.5 million ($8.5M and $5M respectively) to Lucidome Bio to fund their research. The Country's Jamie Mackay explai…
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Experts say today's GDP figures paint a dire picture of our economy - and it's unlikely things will recover right away. New data shows GDP dropped 0.2 percent in the second quarter of 2024. NZ Herald business editor at large Liam Dann explains why the economy is unlikely to recover in the coming months. LISTEN ABOVE See omnystudio.com/listener for …
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Tonight on The Huddle, Ali Jones from Red PR and Early Edition host Ryan Bridge joined in on a discussion about the following issues of the day - and more! A group of Wellington taxi drivers have been suspended from the airport ranks after they used the parents' room to heat up food on their late night shifts. Is this unfair? The GDP dropped 0.2 pe…
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On the Heather du Plessis-Allan Drive Full Show Podcast for Thursday, 19 September 2024, how can we cure our sick economy? Kiwibank Chief Economist Jarrod Kerr spoke to Heather after our economy contracted 0.2 percent in Q2. Justice Minister Paul Goldsmith wants to reduce the number of jury trials to deal with the backlog of cases waiting to get to…
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Wellington Airport has suspended five taxi drivers from using its taxi rank after they used the parents’ room to heat their dinners. The airport contacted the taxi companies two months ago to warn against drivers using the parents’ room for privacy and hygiene reasons - but this was not passed on to all taxi staff. One anonymous driver who avoided …
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All Blacks coach Scott Robertson has made some line-up changes ahead of this weekend's Bledisloe Cup opener in Sydney. Beauden Barrett returns to fullback, Will Jordan moves to the right wing, and Ethan de Groot and Caleb Clarke make their return after recovering from injuries. All Blacks prop Tyrel Lomax hopes the team can turn their luck around a…
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One expert says today's GDP figures paint a bleak picture of the economy - but there's light at the end of the tunnel. Stats NZ revealed this morning a 0.2 percent contraction for the three months to June, following 0.1 percent growth in the March quarter. Kiwibank economist Jarrod Kerr says it's likely the economy won't start growing again until l…
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Philip Polkinghorne must wait at least three more days before a jury rules him innocent or guilty of killing Pauline Hanna. The jury has gone home after telling the judge they couldn't reach a decision today - having deliberated since 11am. They won't sit tomorrow because of a juror's prior commitment and will recommence 11am on Monday. The Herald'…
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The Government's new bill banning gang patches in public and giving police more power to disperse gangs and bring in non-consorting court orders has passed. Last-minute changes extended the insignia ban to being visible in cars - and inside homes of repeat ban offenders. ZB senior political correspondent Barry Soper says critics of the bill have la…
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Australia's national unemployment rate held steady at 4.2 percent in August. The number of employed people grew by 47,500, and the number of unemployed people declined by 10,500, according to reports. Australian correspondent Murray Olds says this will encourage the Reserve Bank to hold off on cutting interest rates when they next meet. LISTEN ABOV…
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The All Blacks want to show New Zealand they can bounce back from adversity in Saturday's Bledisloe Cup opener in Sydney. Coach Scott Robertson has made four changes to his 23 from the side that lost in Cape Town, in the second of two defeats to the Springboks. Sportstalk host D'Arcy Waldegrave sums up the selection - and weighs up New Zealand's ch…
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The Government is proposing lifting the threshold for allowing defendants to elect a jury trial in an effort to reduce the number going through the courts. Currently, defendants can choose between a jury or judge-only trial in cases where their maximum sentence is two or more years in jail. Justice Minister Paul Goldsmith is proposing options of th…
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Norway, one of the world's largest exporters of oil, now has more electric cars on its roads than petrol-powered models. Out of the 2.8 million private cars registered there, 754,303 are now all-electric - according to new reports from the Norwegian Road Federation. UK correspondent Gavin Grey says the country aims to be the first to end the sale o…
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New reports confirm at least 68 percent of small and medium Kiwi businesses currently have no plans to use AI. Data from NZIER's Quarterly Survey of Business Opinion says many of these businesses cited a lack of understanding and perceived absence of value as the barriers to AI adoption. Spark Head of Data Matt Bain says the required training to pr…
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Synlait's two biggest shareholders have brought it back from the brink. Shareholders today approved a $218 million capital injection from Bright Dairy and A2 Milk. NZ Shareholders Association CEO Oliver Mander says some shareholders were reluctant ahead of this vote - but plenty were on board. LISTEN ABOVE See omnystudio.com/listener for privacy in…
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Tonight on The Huddle, Jack Tame from ZB's Saturday Mornings and Q&A and broadcaster Mark Sainsbury joined in on a discussion about the following issues of the day - and more! Are the Commonwealth Games done for good? Glasgow has offered to step in and host a scaled-down version of the games after Victoria pulled out of hosting. Is this a sign of t…
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Consumer confidence has picked up in recent months - but there's still concerns about the future from some. The Westpac McDermott Miller Consumer Confidence survey for the September quarter rose 9 points to 90.8 points. Westpac senior economist says households will be in a better mood as interest rates come down for 2025 - but it'll take a while be…
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On the Heather du Plessis-Allan Drive Full Show Podcast for Wednesday, 18 September 2024, 9 people have been killed and almost 3000 killed after pagers made for Hezbollah were manipulated and exploded in Lebanon. Terrorism expert Greg Barton says it's almost certain Israel is behind the attack. Where will all our paper be recycled now that the Oji …
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Scotland's come to the rescue and offered to host a scaled-down version of the 2026 Commonwealth Games. The event has been adrift after the Victorian Government pulled out of hosting, citing spiralling costs that blew the budget out to $6.6 billion. NZ Olympic Committee CEO Nicki Nicol says cutting down the Commonwealth Games will be a big change -…
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Instagram has made some widespread platform changes to make things safer for teen users. Accounts made by under-18s will be made private by default and notifications won't appear from 10pm to 7am. Instagram is also introducing more adult supervision tools - including letting parents see accounts their teen has recently messaged. Netsafe Chief Onlin…
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There's concerns about how the closure of a South Auckland paper mill will affect kerbside recycling. Oji Fibre Solutions will shut up just a week before Christmas - with the loss of 75 jobs. It's the latest manufacturing firm challenged by high electricity costs, following Winstone Pulp International closing two mills. Auckland Council waste solut…
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There's suggestions a sabotage of a delivery from Taiwan lead to exploding pagers injuring thousands in Lebanon. At least nine people are dead - including a child - and close to 3000 injured after Hezbollah-owned pagers blew up simultaneously. Hezbollah is blaming Israel. Deakin University terrorism expert Greg Barton says Hezbollah ordered 5000 pa…
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New Zealand First leader Winston Peters has claimed Parliament is in a 'state of decay', taking issue with what he believes is a sharp decline in standards. Peters and his colleague Shane Jones took issue with Te Pāti Māori MP Takuta Ferris after he alleged some in the House are 'masters' of lying. ZB senior political correspondent Barry Soper unpa…
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Music mogul Sean 'Diddy' Combs has been denied bail after pleading not guilty to sex trafficking. The 54-year-old was arrested in Manhattan yesterday, with several lawsuits accusing him of physical and sexual abuse. US correspondent Dan Mitchinson says Combs was also charged with narcotics offences, kidnapping, arson and bribery - and there's enoug…
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New Zealand has struck early after Sri Lanka won the toss and elected to bat in the first test against New Zealand at Galle. Will O'Rourke winning the race to partner captain Tim Southee as the side's two seamers, with New Zealand including four spinners. The Black Caps - who have never won in four attempts at the venue - currently have Sri Lanka 2…
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As the debate over a second Auckland harbour crossing continues, one architect has proposed an alternative solution. Reset co-director Garth Falconer has proposed a new six-lane ‘Waitematā Bridge’ positioned 500m from the Auckland Harbour Bridge, costing under $2.5 billion. Falconer says he's discussed this idea with Auckland mayor Wayne Brown - an…
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Oscar Jesionek, CEO & Cofounder of Fonos, and Jeremy Au discussed: 1. Austria Digital Nomad to Vietnam Founder: Oscar traces his entrepreneurial path, starting from his academic background in economics in Austria to his diverse professional experiences in headhunting, healthcare, and finance. His early career was a period of self-discovery, where h…
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Former BBC news anchor Huw Edwards has avoided jail after admitting to charges of making indecent images of children. Edwards has been handed a six month prison sentence suspended for two years, meaning he won't see jail as long as he doesn't re-offend. UK correspondent Enda Brady says his career and reputation are in tatters - as it's clear no one…
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Farmer confidence has risen and bounced back to net positive levels for the first time since 2021. Following a small dip in the June quarter, the latest Rabobank survey found it had increased to a net reading of +3% from -25%. The Country's Jamie Mackay unpacks these results further. LISTEN ABOVE See omnystudio.com/listener for privacy information.…
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The soon-to-be-released GDP figures for Q2 will give experts an outline of the state of the economy. Economists predict the economy will have contracted again, as interest rates took their toll on consumer spending. Infometrics Principal Economist Brad Olsen outlines his picks for the quarter. LISTEN ABOVE See omnystudio.com/listener for privacy in…
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The weight-loss industry is on track to bring in billions by 2030 - and one Kiwi company is taking advantage of the craze. Calocurb was developed with the help of Plant and Food Research and it's selling itself as a natural appetite suppressant. CEO Sarah Kennedy the company is growing every quarter - and has attracted significant interest in the U…
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Tonight on The Huddle, Phil O'Reilly from Iron Duke Partners and AUT Chancellor Rob Campbell joined in on a discussion about the following issues of the day - and more! Teachers are concerned about implementing the new maths and literacy curriculum and have urged the Government to delay the changes. Is this a fair thing to ask? According to documen…
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On the Heather du Plessis-Allan Drive Full Show Podcast for Thursday, 17 September 2024, a massive win in the fight against gangs took place today. Detective Superintendent Greg Williams told Heather nearly every single member of the Comancheros gang has been hit with criminal charges. Three quarters of teachers and principals want the Government t…
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New research claims the costs of adding improved insulation onto Kiwi homes is far lower than initially reported. Earlier in the year, Minister Chris Penk wanted to roll back insulation standards, citing reports of overheating issues and standards adding extra costs to new homes. New Zealand Certified Builders Chief Executive Malcolm Fleming says t…
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Health New Zealand says some vape stores are putting profit over the health of our children. In July, the agency sent underage volunteers to 600 stores to attempt to buy vape and cigarette products. 63 retailers were caught - and will face infringement fines. National Public Health Service Compliance Manager Jo Pugh says it's very disappointing. "A…
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Philip Polkinghorne's defence team says the Crown's accusations against him have been an insult. The Auckland eye surgeon is accused of killing his wife, Pauline Hanna, in 2021. In his closing remarks Ron Mansfield KC says a lack of injuries on Hanna's body must mean she took her own life. Herald reporter George Block says Mansfield also gave an ex…
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A major police crackdown on the Comancheros motorcycle gang has landed nearly all its members with criminal charges. A total of 137 charges have been laid and police allege the group has been involved in money laundering, drug trafficking and military-style training. Detective Superintendent Greg Williams says the police operation focused heavily o…
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Chris Hipkins says there's lessons New Zealand's Labour party can learn from its British counterpart. He's attending the UK Labour Party's annual conference in Liverpool this week to meet with members of the recently elected Government. ZB senior political correspondent Barry Soper says this comes off the back of an underwhelming poll result for La…
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A probate court in Nevada has begun reviewing evidence to determine who gets to control Rupert Murdoch's media empire after his death. Evidentiary hearings in the case are scheduled to run until next week - with the court keeping the hearings closed to the public and the media. Australian correspondent Murray Olds says Rupert aims to ensure control…
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The All Blacks are determined to shake off their bad luck in Cape Town and bounce back in training. The team is set up up to play against the Wallabies in Saturday's opening Bledisloe Cup test. D'Arcy Waldegrave explains further. LISTEN ABOVE See omnystudio.com/listener for privacy information.By Newstalk ZB
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Over 39 million people could die of antibiotic-resistant infections between now and 2050, according to a study published in The Lancet. The study says older people are most at risk of driving up infection-based fatalities. Emergency physician Dr John Bonning says this has been a worry in the medical community for quite some time. "People don't seem…
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Shiv interviews Alex Western, Managing Director of Terminus Capital Partners. Shiv and Alex talk about how TCP’s Vision Prism offers a more focused strategy, targeted positioning, builds better products, and provides a lot of enterprise value. Learn how focusing on the right mission can help investors, founders, and CEOs use this framework to build…
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The Crown has painted Philip Polkinghorne as a tinderbox ready to catch fire at any point - in its closing remarks. The Auckland eye surgeon's accused of killing his wife, Pauline Hanna, but his defence says she committed suicide. The prosecution says Polkinghorne's meth use, infidelity and rising anger created a perfect storm. Herald Court reporte…
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A second assassination attempt against Donald Trump is under the FBI microscope. Secret Service agents noticed a rifle barrel sticking out of a fence - after shots were fired at the former President's Florida golf course this morning. A 58-year-old suspect has been detained - after a witness spotted him fleeing. Florida Correspondent Lauren Tomasi …
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On the Heather du Plessis-Allan Drive Full Show Podcast for Monday, 16 September 2024, US correspondent Lauren Tomasi joins Heather from Florida where Donald Trump survived a second assassination attempt today. The Crown prosecutor reveals the most important single piece of evidence during the summing up of the Polkinghorne murder case. Heather ask…
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