Welcome to the Property Management Business Podcast, hosted by Marc Cunningham, a veteran property manager with over 40 years of experience. This podcast offers practical insights for both beginners and experienced property managers, including topics such as industry trends, growing your business, increasing your income, marketing strategies, financial management, owner & tenant relations, and regulatory compliance. Learn valuable tips from an industry expert as you build, grow, and protect ...
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Learn how to systematically and consistently create profound innovation. Break through traditional thinking! Scott Amyx is a globally renowned expert in product innovation that integrates exponential technologies, out-of-the-box thinking and proven science and research methodologies to create breakthrough new innovations for organizations. On his Forbes column and now on this podcast, he shares research-based best practices on how to generate profound, new-to-the-world innovations that have ...
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Managing Your Practice is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience. Dimensional Fund Advisors delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. The information is provided in good faith without any warra ...
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This podcast features conversations with fundraisers, researchers and thought leaders to help propel your fundraising results.
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What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
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Interview with Tobias Dengel, President of WillowTree
28:10
28:10
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28:10
Author of In The Sound of the Future: The Coming Age of Voice Technology.By Scott Amyx
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28. Avoid Property Management Banking Fraud with Allison Disarro of Enterprise Bank
51:05
51:05
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51:05
Property Management companies are experiencing fraud in many different ways. Allison Disarro from Enterprise Bank is a banking expert and joins Marc on this episode to shed light on this crucial aspect of banking fraud and compliance often overlooked by property managers. They dive into the intricacies of trust accounting and share eye-opening expe…
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Interview with Dr. Rebecca Homkes, Faculty at London Business School & Duke
32:00
32:00
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32:00
Today I am joined by Dr. Rebecca Homkes, a high-growth strategy specialist and CEO and executive advisor. She is a Lecturer at the London Business School, Faculty at Duke Corporate Executive Education, Advisor and Core Faculty for Boston Consulting Group University, and a former fellow at the London School of Economics Centre for Economic Performan…
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Interview with Ted Moser, Senior Partner at Prophet
34:57
34:57
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Ted Moser is the co-author of Winning Through Platforms and a Senior Partner at Prophet, a growth and transformation consultancy.By Scott Amyx
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27. Why VAs Don't Work; with Pete Neubig of VPM Solutions
49:40
49:40
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49:40
Are you struggling to keep up with the demands of property management while also trying to grow your business? With the help of virtual assistants (VAs), you can streamline your operations, save on costs, and achieve scalability. Join Marc as he sits down with Pete Neubig, co-founder of VPM Solutions, to discuss the practical use of VAs in property…
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Custodian Roundtable: The Industry Landscape, Options, and Innovation in 2024 and Beyond
1:01:05
1:01:05
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With more options than ever, how do advisors decide on a custodial partner? Ben Harrison of BNY Mellon Pershing, Gabe Garcia of SEI, and Thomas Moore of Betterment for Advisors join us in a roundtable discussion on how their custodial firms are going beyond asset security to offer services in other major operational and strategic capacities. They e…
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26. Retain More Owners and Doors with Lior Abramovich of Blanket
55:55
55:55
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55:55
How many properties did your property management company lose last year? Is there a way to actively retain more of your owner clients and their properties? In this episode, Marc sits down with Lior Abramovich from Blanket Homes to discuss innovative strategies for retaining existing property owner-clients. From lessons learned in the Israeli Navy t…
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Interview with Jeff Wetzler, Co-CEO of Transcend
33:15
33:15
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33:15
Today I am joined by Jeff Wetzler, Co-CEO of Transcend, and the author of ASK: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life.By Scott Amyx
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Interview with Marit Rødevand, CEO of Strise
26:37
26:37
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26:37
Strise offers an end-to-end AML Automation Cloud that addresses both the data and workflow problems, and by doing so, Strise contributes to a more streamlined, effective, and error-free AML process for regulated companies.By Scott Amyx
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Interview with Dan Harden, CEO of Whipsaw
37:44
37:44
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A product design and experience innovation company.By Scott Amyx
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25. How To Value A Property Management Company with Jock McNeill of PURE Property Management
57:56
57:56
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How much is your property management company worth? How much should you pay if you are buying another company? What are the different ways to calculate the value? This episode provides strategic insights on property management company valuations and acquisitions as Marc is joined by industry veteran Jock McNeill from PURE Property Management and Jo…
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Interview with Barry Lunn, CEO of Provizio
34:14
34:14
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34:14
Provizio is a provider of low-cost advanced perception imaging radar that is reliable in all-weather conditions, delivering solutions for safe, cost-effective and scalable L3+ autonomy.By Scott Amyx
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How Leaders Can Map Career Journeys to Drive Growth and Innovation
44:23
44:23
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44:23
Jennifer Climo, CEO of Milestone Financial Planning, and Martine Lellis, chief talent officer at Mercer Advisors, work in advisory firms that are vastly different in size but have the common goal of creating an environment that fosters growth in both revenue and talent. They share their experience in bringing on new employees, how their firms conti…
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24. Maintenance and All Things Property Management with Ethan Lieber of Latchel
50:42
50:42
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50:42
How does maintenance impact your property management company? Marc is joined by Ethan Lieber, the founder and CEO of Latchel, a company that helps property managers simplify the overall maintenance process and allows property managers to sleep better at night. Marc and Ethan also discuss how the principles of economics impact a property management …
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Interview with Dr. Jan Carney, Associate Dean for Public Health and Health Policy, University of Vermont
30:36
30:36
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30:36
Interview with Dr. Jan Carney, Associate Dean for Public Health and Health Policy, University of Vermont. Dr. Carney is active in public health practice, research, education, and service. She served as Vermont’s Commissioner of Health under three gubernatorial administrations, championing improvements in children’s health insurance, preventing teen…
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Interview with Jay Persaud, EY Global Emerging Technology Ecosystem Leader
35:09
35:09
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35:09
Interview with Jay Persaud, EY Global Emerging Technology Ecosystem LeaderBy Scott Amyx
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23. The Most Asked Property Management Questions with Marc Cunningham
36:52
36:52
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36:52
Do you lie awake at night wondering how to transform your property management business into a well-oiled machine? In this episode of the Property Management Business Podcast, host Marc Cunningham answers questions sent in by listeners. From exploring the feasibility of a self-running property management business to discussing pricing strategies for…
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Freddie Sarhan, CEO of Sapphire Technologies
35:34
35:34
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35:34
Sapphire Technologies’ Turboexpander solution harnesses the power of gas expansion for clean energy recovery.By Scott Amyx
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Interview with Nicholas Svensson, CEO of SMART Technologies
21:51
21:51
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SMART Technologies is a provider of smart interactive whiteboards for classrooms and boardrooms around the world.By Scott Amyx
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22. Industry Trends With Andrew Smallwood of Second Nature
53:35
53:35
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53:35
What would you give to know the exact future of property management? Well, you’re in luck! On this episode of the Property Management Business Podcast, Marc chats with Andrew Smallwood from Second Nature to talk about the future of property management with innovations, strategies, and nuggets of real-world wisdom that will help you view this indust…
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Interview with Paul Stonick, Vice President at SCADpro
31:55
31:55
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SCADpro—Savannah College of Art and Design’s in-house design, research, and innovation studio—generates innovative designs and products for the world's most influential brands, including Google, Amazon, Apple, NASA, David Yurman, Deloitte, Delta, BMW, Volvo, Uber and Mayo Clinic.By Scott Amyx
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Future Proofing your Practice: How to Prepare for Succession and Transactions in a Period of Growth
43:46
43:46
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43:46
David DeVoe, founder of DeVoe & Co., appropriately nicknamed the "RIA M&A Guru," has spent 15 years helping advisors buy, sell, and merge their firms. With so much to consider in a deal, how are advisors avoiding analysis paralysis when preparing for a transition? Hear from the expert on why you should get purposeful and have a succession plan in p…
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What is the best way to market your property management business? Have you been thinking about expanding into multiple markets? Stephen Fox with Upkeep Media joins Marc in this episode of the Property Management Business podcast to talk about the challenges they face using a strategic, long-term marketing mindset, considering the way advertising is…
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Kajabi is an all-in-one platform for knowledge creators that help them turn what they know into sustainable online businesses.By Scott Amyx
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20. Principles Before Process: The Importance of Establishing Your Property Management Operating Principles
33:18
33:18
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33:18
Are you ready to take your property management business to the next level? In this episode of the Property Management Business Podcast, Marc shares the six principles of property management. From making problems disappear to maintaining high standards for desirable tenants, Marc shares valuable insights and strategies for running a successful prope…
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Interview with Vidyuth Srinivasan, CEO of Entrupy
34:09
34:09
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34:09
Entrupy works to protect businesses, consumers and borders from transacting in counterfeit goods and to enable trust in transactions across the “physical goods ecosystem.” Entrupy is actively participating in the global fight against counterfeiting to ensure its partners are guaranteeing the authenticity of their products through microscopy and ima…
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Strategic Psychology: Elevating Advisory Excellence through Prioritization and Proactivity
54:55
54:55
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54:55
Dr. Moira Somers, founder of Money, Mind and Meaning, is a financial psychologist, family wealth consultant, executive coach, and author, specializing in areas like neuroscience and behavioral economics. Her body of work helps financial advisors facilitate follow-through on recommendations and advice to clients. She poses important questions to ide…
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19. Grow Revenue While Helping Residents Build Credit with CredHub
36:49
36:49
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36:49
Can property managers report resident rent payments (and missed payments) to credit bureaus? Should credit reporting be a benefit that property managers offer to their residents? Join us on this episode of the Property Management Business podcast as we explore credit reporting with special guest Steve Jarvis from CredHub. Steve shares insights into…
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Interview with Lucy Parker Co-Author of The Activist Leader
30:26
30:26
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18. Is there a Legislative War Against Property Managers?
44:14
44:14
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44:14
Are you a property manager or real estate investor, feeling the heat from mounting tenant protection rights and laws? Marc is here to explain what's really happening and how it has changed the landscape of the industry. Marc will navigate you through the evolving legislation, tenant protection rights, and the emerging concept of "landlord collusion…
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17. Top Clauses You Can't Miss in Your Property Management Agreement!
30:38
30:38
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30:38
What are the most overlooked but most essential terms, clauses, and elements of a property management agreement? In this episode of the Property Management Business Podcast Marc shares his thoughts on this question, and discusses owner reserves, lease renewals, security deposits, and the authority to manage properties effectively. Learn practical t…
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16. Property Management Eligibility for the ERC Tax Credit
32:52
32:52
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32:52
Are you a property manager trying to navigate the eligibility requirements for the Employee Retention Tax Credit (ERC)? Stay up-to-date and learn how to apply for this crucial financial assistance on this episode of Property Management Business Podcast as Marc chats with Charles Hawkins from the Origins Group. Hear his insights about how your prope…
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Winning Plays for Advisors from a Harvard Lawyer Turned NFL Coach
55:11
55:11
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Daron Roberts, founding director of the Center for Sports Leadership & Innovation at the University of Texas, is a Harvard Law School graduate turned NFL coach who now guides students, athletes, and business leaders on stepping outside their comfort zone, practicing discipline, and hiring and managing teams. In this special live episode, hear insig…
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15. How to Improve Communication with Owner Clients
27:21
27:21
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27:21
Are you a property manager looking for ways to improve your communication with owner clients? In this episode of the Property Management Business Podcast, Marc shares his key strategies for effective owner communication. Learn how to keep your owners informed and build trust with regular, clear, and timely updates - from initial notifications to va…
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Interview with Paul McEnroe, Developer of the Barcode
35:53
35:53
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35:53
Paul V. McEnroe is the developer of the barcode. He is an award-winning engineer, distinguished scholar, and the IBM mogul celebrates the 50-year anniversary of his team’s most famous creation.By Scott Amyx
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14. Get Control of Your Time By Using Showdigs
43:18
43:18
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43:18
Do you waste time driving between rental properties? Get back control of your schedule with Showdigs. Join Marc as he sits down with Kobi Bensimon, founder of Showdigs, to discover how on-demand showing agents handle inspections, notice delivery, and showings.Reduce windshield time and free up your calendar by leveraging their network. Marc will al…
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Give Them Something to Talk About: Effective Client and Employee Communications
54:30
54:30
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54:30
Arabella Macpherson, director of Resonate Communications, turned a passion for acting into a career coaching, mentoring, and training leaders and teams to overcome communication obstacles. She shares her experience in influencing, negotiation, and conflict resolution; ways that advisors can manage difficult conversations with clients and employees;…
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13. The 13 Steps to Starting a Successful Property Management Business
32:30
32:30
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32:30
Are you ready to start your property management business? With Marc's expert advice, you'll learn the 13 essential steps that will give your business a strong foundation. From making sure you have the right license to ensuring finances are in the right place and even having a website available for residents and owners. Tune in now to this episode o…
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Interview with Shahar Bin-Nun, CEO of Tactile Mobility
33:20
33:20
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33:20
Tactile Mobility offers a high-resolution tactile sensing and data analytics platform. By embedding the software inside the vehicle ECU Tactile Mobility leverages the in-vehicle physical sensors and produces digital twins of the vehicle health, as well as the road conditions along the way.By Scott Amyx
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Interview with Dr. Anastasia Volkova, CEO of Regrow Ag
34:40
34:40
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34:40
Today I am joined by Dr. Anastasia Volkova, CEO of Regrow Ag, a company that combines agronomy, soil and carbon modeling, and digital technology to deliver scalable and verifiable solutions for resilient agriculture. With a PhD in Aerospace Engineering, she leverages her expertise in data analysis, remote sensing, and machine learning to drive clim…
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12. Streamline Your Property Management Business with Video Clones
37:04
37:04
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37:04
Are you a property manager looking for an innovative way to manage your business and market your services? In this video, Marc shares valuable insight on how to effectively 'clone' yourself using video so that you can maintain consistency in marketing, address owner-client queries, and control various processes in your business. Need help Eliminati…
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The Power of Your People: How Employee Experience Impacts the Bottom Line
55:42
55:42
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55:42
Michael C. Bush, CEO of Great Place to Work®, has found data-driven ways to connect the dots between human-centered leaders and good business. He shares how a focus on trust in the workplace correlates with business performance, what leaders can do to enhance the employee experience, and insights from his own 30-year career that have had a lasting …
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11. How To Stay Motivated In The Property Management Business
25:25
25:25
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25:25
Are you a property manager looking for ways to stay motivated in a demanding and sometimes draining job? Look no further! In this episode, Marc Cunningham provides valuable advice on how to maintain motivation while managing properties. He discusses the importance of remembering that property management is a people business, avoiding the false narr…
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10. Maximizing Success: When and How to Hire to Stay Ahead of the Competition
37:38
37:38
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37:38
Are you looking to hire the right people to grow your business? Listen in as Marc talks about when and how to hire the right people for your team on this episode of Property Management Business Podcast. Get insight on how to build a competitive team that will help your business thrive and survive. Click here to find the perfect real estate or prope…
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Metrics that Matter: Using Data to Measure What Counts at Advisory Firms
45:24
45:24
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45:24
Lisa Salvi, Managing Director of Advisor Services at Schwab, manages advisor benchmarking studies that have collected data for over a decade on key business metrics for financial advisory practices. Listen as she shares focus areas for firms to measure and what actually matters for performance. She also discusses how firms differentiate when it com…
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9. Stop Spending Money On Marketing: How To Grow Your Business For Free
32:37
32:37
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32:37
Ready to supercharge your property management business without spending a dime? Then don’t miss this episode of the Property Management Business Podcast! Marc will share the 4 essential components you need to have in place to optimize your marketing strategy and maximize your success. This episode is packed with valuable strategies, practical tips,…
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Interview with Hortense le Gentil, Author of The Unlocked Leader
28:37
28:37
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28:37
Hortense le Gentil is the author of THE UNLOCKED LEADER: Dare to Free Your Own Voice, Lead with Empathy, and Shine Your Light in the World, who reveals how anyone can learn to shift their sights from the impossible-to-achieve superhero leader ideal to an effective human leader.By Scott Amyx
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Smooth Scaling: Navigating the Murky Waters of Hiring, Outsourcing, and Partnerships to Manage Growth
42:56
42:56
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Ben Slater of Buckingham Strategic Partners works closely with advisory firms that are near critical growth points and considering outsourcing or partnering to manage the expansion. As you approach the next level of growth, you may ask questions around when to hire, what functions to outsource, and how you can thrive as you grow. Hear how to evalua…
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8. How To Calculate A Rent Increase On A Lease Renewal
32:23
32:23
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32:23
Are you looking for a way to calculate a rent increase on a lease renewal? In this episode, Marc Cunningham provides an easy-to-follow guide for understanding how to accurately determine your new rental rate. He explains the process step by step, so that you can have confidence in the calculations. Need help making sure your trust accounts are reco…
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7. Maximizing Profits: Master A Dynamic Pricing Model
33:32
33:32
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Are you a property manager looking for ways to best structure your pricing to your owner-clients? In this episode, Marc Cunningham compares the benefits and drawbacks of rigid vs. dynamic pricing models. He explains the importance of keeping your fees flexible in order to provide owners with the best value. Tune in to hear his insights on negotiati…
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