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You know those songs, those really special ones? The ones that make your skin tingle? They may make you feel like you can throw a Dodge Dakota the length of a football field, or they may bring you to tears every time you hear them. Either way, those songs have your number. They have a certain power over you as a music fan. We talk about those songs here. Music tells us who we are if we really listen. And No Sleep Til Sudbury turns up the volume nice and loud.
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The Agent Leader Podcast

Brent Kelly--The Agent Leader Podcast

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The podcast for independent insurance agency leaders and their teams to learn practical strategies and behaviors to become their best version possible. Hosted by Sitkins Group President, Brent Kelly, The Agent Leader Podcast provides agencies with leadership, sales, and self-development methods that actually get results. With our focus on a total-team approach to improving independent insurance agencies, we dive into sales, service, and leadership teams. Leadership is not a title. Leadership ...
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Mahmood Fazal, a former outlaw biker turned journalist, and Daniel Stewart, from Total Control and Distort mag, speak to artists, journalists, film-makers, musicians, writers, activists and outsiders about counter-culture. Hosted on Acast. See acast.com/privacy for more information.
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show series
 
CHUM-FM producer, Famous Lost Words podcast host and friend of the show Tom Jokic makes his return to NSTS this week with a brand new angle. Tom does a segment on his podcast called "When Rock Stars Attack", a hilarious take on snippy-ish musician interviews found in the CHUM-FM and MuchMusic archives. Today he graciously shares some of these clips…
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Join us as Joe Vens, a leading risk advisor at First MainStreet Insurance, returns to share his transformative journey in the insurance industry. Through the themes of mentorship, coachability, and dedicated personal growth, Joe discusses how these qualities have shaped his career and set him apart. Joe dives into the art of balancing family, profe…
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What if you could seamlessly blend cutting-edge technology with personal growth in your insurance agency? This episode of the Agent Leader promises insights into just that as we chat with Billie Jo Galle, Senior Vice President of Marketing and Operations at TRICOR Insurance. Billie Jo's extensive experience provides a unique perspective on harmoniz…
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Renowned sports psychologist and performance coach Dr. Rick Jensen draws from his remarkable experience coaching pro champions to offer powerful insights for excelling in insurance. Dr. Jensen emphasizes the value of specialization, and the competitive advantage gained by becoming trusted consultants within specific niches rather than staying gener…
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How can leaders help shape up their agency culture for heightened success? Dick Gibbs, CRO and VP of Sales at Hartwig Moss Insurance Agency, joins us to share how his own commitment to personal well-being has propelled his leadership abilities and fostered a thriving team culture. With his impressive background in both company and agency sides of t…
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What if the key to your agency’s growth lies in something you're overlooking? In our latest podcast episode, Matt Fairbanks, Vice President of Sales and Producer Development at EHD Insurance, joins Brent to reveal how investing in your team can transform your agency’s success. Learn from Matt’s incredible journey from managing a $2 million book of …
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How did Ed McGrath lead BancFirst Insurance Services from $6 million to an astounding $33 million in revenue? Discover the secrets behind this monumental growth as Ed, the President and CEO, sits down with us to discuss the pivotal strategies and leadership decisions that made this transformation possible. You'll hear about the importance of an ind…
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Unlock the secrets to agency growth and leadership success with Bart Straka, President and CRO of TRICOR Insurance. Discover how Bart transformed from a producer to a leader at one of the top 100 agencies in the country. Learn how the agency has expanded to 32 locations and 310 employees, with an impressive projected revenue of $58 million, and the…
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In this episode, Brent Kelly is joined by Mark Rollins, a former highly successful insurance agency leader and current founder of Retirement Transformed. Mark, also the author of The Evolving Man, shares insights that go beyond the usual financial aspects of perpetuation. Together, they explore the emotional and spiritual journey leaders face when …
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Brent Kelly sits down with Max Olson of Legacy Advisors, an expert in agency valuation, to discuss the strategies that can significantly increase the value of your insurance agency. Whether you're preparing for a buyout or simply want to boost your agency's future, Max shares key insights on optimizing revenue, streamlining operations, and securing…
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How can good results be holding your agency back? Roger Sitkins joins Brent Kelly to dive deep into all seven of the Good Results Traps - or common challenges that many agencies face when they become content with merely good outcomes instead of pushing for the Best Version Possible results. This Good Results mindset prevents agencies from reaching …
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Ah, the eternal question - of all of those truly great Beatles albums, which one is the best? In this special episode of No Sleep 'til Sudbury, we go through the discography of the one of the greatest musical groups of all time, and arguably, the band that started it all, to determine their best work. Which album is it? Press play and find out.…
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Are you falling into Good Results Trap #7 by under-utilizing your agency’s technology and talent? In this episode of The Agent Leader, Brent Kelly dives into the critical importance of your agency’s talent and growth strategy. Brent emphasizes that the key to staying competitive and efficient lies in a proactive approach to investing in both your p…
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Skyrocket your agency's revenue by embracing proven strategies used by top-performing agencies. In this episode, Brent Kelly gets into how the 80/20 principle can revolutionize your business model, helping you focus on the top 20% of your clients who generate 80% of your revenue. Imagine the impact of having half your revenue come from just the top…
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Do your agency’s beliefs and behaviors align? Brent Kelly dives into Good Results Trap #5 which covers having limited or no culture of accountability in your insurance agency on this episode of The Agent Leader. Learn how fostering a Culture of Accountability can not only boost performance, but also make your agency a beacon for top talent. Examine…
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How can you turn part-time clients into full-time profits for your insurance agency? Brent Kelly shares the strategies that can transform your business model, boost your profitability, and secure your agency's future in this episode which continues our Good Results series with Trap #4 Part-Time Clients. Understand the critical importance of transit…
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What's the best way to scale your agency's revenue and ensure sustainable growth? Escape the Part-Time Producer Trap! Brent Kelly continues the Good Results Traps series with Trap #3, having part-time producers. Discover the critical elements that can elevate your agency from "doing ok" to thriving. Brent dives into the often-overlooked factors tha…
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What is your agency's set offense? Can you clearly articulate the differences of your agency vs. everybody else? Are your pipelines overflowing? If any of those answers are no, you may be falling into Good Results Trap #2, which wecover on today's Agent Leader podcast. In this episode, Brent Kelly continues the GoodResults Traps 7-part series by co…
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Is your agency getting good results? Careful, these good results could very well be traps that are holding your agency back from becoming its best version possible. In this first of a seven-part series, Brent Kelly talks agency leaders through the first trap - having no clear strategic or financial plan. Get ready to ask yourself if your business m…
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What's the secret to sustaining impressive growth in your insurance agency year after year? Discover Specialty Risk Insurance Agency’s blueprint for achieving a staggering 32.4% year-over-year growth for 12 years straight in this episode of The Agent Leader podcast! Chance Morgan joins Brent Kelly to deep dive into the strategies, hiring philosophi…
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In this episode of the Agent Leader podcast, host Brent Kelly discusses the three steps to becoming a Best Version Possible agency. He emphasizes the importance of clarity, alignment, and focus in achieving agency transformation and growth. (5:30) It all starts with agency leaders answering three key questions for Clarity: where are we today, where…
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What's the secret to transforming your agency with less effort and more impact? Discover the blueprint to agency success that every leader needs. This episode dives into the heart of empowering insurance agency leaders, showcasing how doing less can actually lead to achieving more. By focusing on strategic delegation, cultivating team empowerment, …
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Jazz singer songwriter Lori Cullen calls into No Sleep 'til Sudbury this week to talk about The Thunder and The Bay, her new record dropping this Friday, June 7. Lori goes in a slightly new direction with this release, introducing elements of electronica and taking the material to new places - the songs are airy, colourful and dynamic. And with her…
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Are you coming at accountability backwards? Brent Kelly discusses how to use accountability for success in your insurance agency on this episode of The Agent Leader. Discover the essential strategies for growth through insights on aligning your team, understanding roles, taking strategic actions, and the power of coaching to excellence. Learn how a…
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We'd crossed paths previously over the years, but today Andy Kim sits down with NSTS for his first complete episode. The occasion is significant - on May 10, 2024 Andy's megahit "Rock Me Gently" turned 50. Andy shares the tremendous story of growing up in Montreal tenement housing and hearing "Be My Baby" for the first time, which compelled him to …
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Are you a cow or a buffalo in the insurance industry? Brent Kelly introduces a "cow mentality" and a "buffalo mindset" and how each pertains to different areas of an independent insurance agency. Learn how to shift from a cow to a buffalo with eight specific areas: Focus on problem vs. a focus on the solutions. (7:30) Activities vs. Results (9:00) …
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What's the secret to building powerful relationships with CFOs? Unlock the key to establishing meaningful connections with CFOs by understanding their priorities, challenges, and strategic goals with this episode of The Agent Leader. Brent Kelly and Kari Glennon dive into what makes a CFO tick, from the nuances of their day-to-day responsibilities …
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Brent Kelly discusses the parallels between dunking a basketball and achieving success as an independent insurance agency in this episode of The Agent Leader. Brent explains how training applies to both basketball and insurance agencies. Much like our producer program, ProducerFit, which focuses on building foundational blocks for success, you can'…
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In the NSTS interview seat this month is Eye Eye and Bill Wood and the Woodies frontman Bill Wood, talking about the songs that have shaped him over the course of his life. In tandem with these songs, Bill shares some fascinating behind-the-scenes details of Eye Eye's success and navigating the pressures of their record company, his Steve Earle-ins…
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What are three reasons why agencies and their teams often avoid one of the most powerful areas of agency growth? Brent Kelly introduces the concept of the Ultimate Growth Strategy in this episode of The Agent Leader, along with the three reasons for avoiding this strategy: Complacency (6:30) Lack of capacity (7:40) Lack of confidence (9:43) If you'…
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Is what you're thinking stopping you from achieving? In this episode of the Agent Leader podcast, Brent Kelly and Roger Sitkins discuss the importance of beliefs and thinking in achieving success. Listen in for tips on how to turn internal convictions into external actions and desired outcomes. Our coaches are big believers in positive thinking as …
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In this podcast episode, Brent discusses the easy, normal, and comfortable things that insurance agencies often do that can hinder their long-term growth and success. Listen as Brent highlights four specific areas where taking the easy way currently could be making your future harder: Accountability (6:20) Productivity (11:30) Agency profitability …
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Singer songwriter and friend of the show Stephen Stanley makes his long awaited return to NSTS this week, joining me live to chat about his excellent new record, Before The Collapse Of The Hive. The new record is a triumph - Stephen once again weaves vivid visual landscapes as an accomplished lyricist, but this time he goes further by fusing his fa…
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What's the secret to transforming your independent insurance agency into a high-performing powerhouse? Discover the undeniable power of a structured selling process in our latest episode. Brent Kelly delves deep into why relying solely on talent isn't enough and how a systematic approach can significantly elevate your agency's success. Learn the cr…
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In this podcast episode, Brent Kelly discusses three important questions that people are asking about you as an agency leader: "Can you help me?" (3:00) "Do I trust you?" (8:43) "Do you really care about me?" (15:00) Brent emphasizes the importance of these questions in determining a leader's impact, influence, and results. Listen in for practical …
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Learn how to make your agency soar with seven characteristics of eagles that can be applied to independent insurance agencies in this episode of The Agent Leader. The characteristics include: Vision (5:20) Fearlessness (9:30) Tenacity (16:30) Hunting (19:40) Vitality (23:15) Flying high (27:00) Nurturing (29:10) Listen in for highlights on the impo…
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Friend of the show and vocal powerhouse Sandra Bouza drops by for a cup of coffee and a chat about her incredible new record, A Sound in the Dark. Sandra turns the tables and asks me to go through MY favourite tracks from the record, followed by an exclusive live performance of a brand new and very personal song she just wrote.…
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Unlock the secrets to skyrocketing your agency's revenue and client satisfaction by escaping hysterical activity! Roger Sitkins joins Brent Kelly to unravel the art of prioritizing top customers, managing the 80/20 rule, understanding revenue concentration, and much more. Whether you're struggling with client management or looking for ways to boost…
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In this podcast episode, Brent Kelly discusses the importance of asking questions in order to improve communication, engagement, and connection with others. Brent emphasizes that asking questions is the number one skill to learn for agency leaders, sales professionals, and insurance service professionals. Listen in for four reasons why asking quest…
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In this episode of the Agent Leader Podcast, Brent Kelly discusses the importance of aligning all aspects of your insurance agency - sales, service, leadership, and marketing. Brent emphasizes the need for three areas to align your agency and improve overall performance: Commitment (8:15) Culture (11:00) Communication (12:40) Listen in for examples…
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Brent Kelly dives into three reasons why Practice Quoting is Stupid in this episode of The Agent Leader. What is practice quoting? We define it as "the art of providing a quotation to an unqualified prospect in order to force the incumbent agency to lower their renewal price while retaining the account." Practice quoting is a waste of time, energy,…
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A few months ago filmmaker Sean Menard released his MuchMusic documentary entitled 299 Queen Street West, celebrating the history and cultural significance of what would come to be known as "The Nation's Music Station". I attended the premiere screening at Roy Thomson Hall in downtown Toronto, spoke to Rick Campanelli, Denise Donlon, Ed the Sock, S…
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