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🛍️ UK retail touches the lives of millions of people every day. It is a driving force in our economy, a hotbed of innovation and the UK’s largest private sector employer. If you’re interested in getting the freshest thinking, debate and commentary from across the retail industry, The Retail Podcast by the British Retail Consortium is the podcast for you.
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BRC Presents - Radio Retail

BRC Presents - Radio Retail

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The British Retail Consortium presents... Radio Retail, your one-stop shop for retail industry news, with everything from political developments, trade negotiations, consumer trends, insight and much more. Join experts from the BRC and beyond as we look at the critical issues and hottest news from the UK retail industry.
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After a summer break, and there is one big topic on everyone lips at the moment: Inflation and the cost of living crisis. With wall to wall media coverage and astronomical figures, we brought in our BRC experts to make sense of it all, using our exclusive numbers on shop prices, shop vacancies, footfall, as well as broader economic analysis, to giv…
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In this episode of Radio Retail we talk to David Josephs, Head of Industry for Retail at Meta. Eyebrows were raised last October when Facebook changed it's name to Meta, representing a statement of intent for the company and it's focus on the Metaverse. But many people still don't understand much about the Metaverse, and for us as retailers, the ro…
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We’re back with Radio Retail! After a few weeks off we’re back with a triple header of interviews! First off we talk the cost of living crisis with our own Harvir Dhillon and Natalie Berg from NBK Retail. We then delve into how to empower local teams to hyper-localize their marketing and communicate better with their communities with Claire Bailey …
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This episode of the podcast we are joined by Mike Logue, former CEO of Dreams. Mike took over Dreams in dire straits, having recently emerged from administration, with sales going backwards and the financial clock ticking. In an 8 year period, Mike managed to turn the initial £54 million investment to a £563 million return. So what was his secret t…
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In this episode of the podcast we look at the historic levels of inflation that we are seeing sweeping the globe, and whether we should be bracing ourselves for longer term issues. We also talk to Scott Lindsay of ESW about emerging markets, how to explore untapped potential, and why retailers need to be exploring new regions now. You can find ESW'…
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In this episode of the podcast we look at the sanctions on Russia and their impacts, as well as what some are doing to help, with Tom Holder and Aodhán Connolly. We also talk to Ellie Bristow from Roubler and Patrick Brodie from RPC about the upcoming Employment Bill, what the legislation changes will mean for retailers, and what they can do not to…
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Achieving net zero emissions in retail sometimes seems like an insurmountable challenge, which is why we talked to Grainne Lynch from IBM on the practical steps you can take right now to make your retail supply chains more sustainable. We also talked to Adrian Simpson on product law divergence between the UK and EU, and the complications it's causi…
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We're back with Episode 5 and tackling our biggest issue yet. Diversity and Inclusion needs to be built into every level of our businesses practices and wider society, but we aren't always clear how we go from talking the talk, to making positive changes in our workplace. That's why we talked to Kelly Thomson from RPC, Partner specialising in workp…
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Welcome back to Radio Retail in 2022! In this episode, we look back to the Christmas period, where BRC Insights Senior Analyst James Hardiman gives us the lowdown on how sales panned out over the festive season. We then look forward, talking to Matt Clark, Managing Director at AlixPartners, at how he thinks the retail landscape will develop over th…
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Merry Christmas from the BRC! On this episode we talk to Kyle Monk about Black Friday insights, how retail is performing leading into Christmas, and the economic forecast for 2022. We also talk to Eleanor Caine of Deloitte about some critical customs rule changes that retailers need to be aware of, as well as a newsflash from the North Pole! To fin…
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Welcome back for Episode 2 of Radio Retail. This time on the podcast we'll be talking to James Hardiman, Senior Analyst from our Insights and Analytics team, about how things are looking this Black Friday, and how the economy is recovering generally from the pandemic. We also talk to Lara Conradie about the Omicron variant, how retailers are respon…
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Introducing Radio Retail, your one-stop shop for retail industry news, with everything from political developments, trade negotiations, consumer trends, insight and much more. Join us for episode 1 of the podcast, we'll be tackling how retail can be a leader in the sustainability space, the potential triggering of article 16 by the UK government, a…
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On today's podcast we sadly say goodbye to William Bain, our BRC trade expert. William has been with the BRC for over 4 years, so we have a look back at what has changed in UK trade over the past years, and where he sees priorities shifting in the future. We'll look back at some of his highlights over the last few years, and Aodhan gives him his ow…
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Following the turn of the new year, we've seen the UK and the EU embark on a new chapter in their trading relationship. With a host of new rules and regulations in effect (and many more still to come) experts from the BRC and Deloitte sat down for a look at the impact on E-commerce, the future of digital trade, and the major changes on the way for …
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It's hard to figure out how customers will behave post pandemic, so we've brought in the experts... In this podcast from the BRC and AlixPartners, we look at what the research says, looking at the ways in the reopening might mirror the behaviours that have developed out of the pandemic. Will the popularity of online stick, especially as customers b…
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Join experts from the BRC for a look at how things are progressing in Ireland/Northern Ireland with implementing the protocol, and how things are faring in the UK and Brussels following Brexit and the application of the new Trade agreement with the EU. We also cover our take on the new head of the WTO and more...…
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The pressures of the current lockdown situation have accelerated the balance between in-person and online shopping, which in turn has had a significant impact on how many retailers see their stores and property portfolios. Retailers are increasingly looking for support in dealing with their properties, but are not always aware of the different tool…
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In the latest episode of the BRC Podcast we talk to Mike Debnar, Principal, Retail and Digital Innovation at Medallia, to look at how some retail brands have been able to set themselves apart during the COVID-19 pandemic. A specialist in convenience, Mike talks to us about how businesses can improve their digital experience through interacting with…
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We talk to experts from the BRC and Deloitte into the upcoming law changes on Products Of Animal Origins, coming into effect from January 1st. In Deloitte's new guide 'Importing EU Products of Animal Origin into Great Britain at the end of the transition period' you can find the best insight, key dates, and what you need to do now to prepare your b…
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Kyle Monk, Director of Insight at the BRC, talks to experts from AlixPartners about the acceleration of digital during COVID-19, and how retailers are adapting their technology to suit their customers. We look at how retailers can improve their customer experience as the pandemic affects in-person shopping. A 'fundamental shift in retail' is someth…
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Join experts from the BRC as we look at whether is a deal still possible this autumn, where the continuing stand-off and legal measures taken by the European Commission against the UK leave the Protocol, and what will the long awaited Airbus WTO decision means for tariffs on US imported goods to the UK and EU.…
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To understand more about how data is changing the world of retail, we sat down with Oliver Wyman, global leaders in management consultancy. In a wide ranging conversation, BRC Head of Insights and Analytics Kyle Monk talked to Nick Harrison and Deborah O'Neill from Oliver Wyman to discuss where retailers are getting it wrong, where they can improve…
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We’ve taken some time out to chat with the experts about how you can build, retain and empower your retail workforce.Neil Pickering and Donna Stephenson from Kronos, help us explore what’s going on in the retail workplace and offer their insights into the some of the challenges and solutions.Tune in to hear our discussions on workforce productivity…
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Ever wondered what shopping will be like in the year 2030? In the seventh and final #ReinventionRetail podcast, Natalie Berg, the retail analyst & Founder at NBK Retail, reveals the fate of stores and shopping. Learn more about Natalie at https://nbkretail.com and continue the conversation about the future of retail using #ReinventionRetail.…
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We're back with a BRC Brexit podcast. William Bain, our Brexit policy lead and Aodhan Connolly, our Director in Northern Ireland, analyse what the the latest political developments mean, and ask the question: are we now on an express route to a no deal? Get facts, stats and thinking about Brexit at https://brc.org.uk/making-a-difference/priorities…
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What will retail be like in the year 2⃣0⃣3⃣0⃣? Find out in our latest #ReinventionRetail podcast. Elias Jahshan, the Editor of Retail Gazette, speaks from the future in the sixth episode in the series and reveals some of the practical challenges of a tech revolution. Continue the conversation about the future of retail using #ReinventionRetail.…
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Our exploration of the future continues. The fourth episode in the series features Jonathan Reynolds, Director of the Oxford Institute of Retail Management - Said Business School, University of Oxford, who reports back from the year 2030 about the ways that working in retail has changed. Continue the conversation using #ReinventionRetail…
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We have audio files from the year 2030 and we’re sharing them with the world. In this second podcast in the series, Andrew Busby, Founder & CEO of Retail Reflections, and a speaker at our forthcoming #ReinventionRetail event, sends a message from the future about adaptation, automation and the trends that landed. Continue the conversation using #Re…
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The EU and UK have agreed a further delay to Brexit until Halloween. So NOW WHAT? 👻 William Bain and Aodhán Connolly are back onboard the Brexit rollercoaster in our latest BRC Brexit podcast to review the current state of play and explain what you need to know. Get facts, stats and research about Brexit here 👇 https://brc.org.uk/making-a-differenc…
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We’ve received audio files from the year 2030, which we will share with you as podcasts. The world seems to be a very different place - retail has been reinvented, as you may expect. 🤖 This first in the series features Clare Bailey, "The Retail Champion", who sends a message about change, collaboration and community. Continue the conversation using…
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