Your weekly dose of auto industry news and conversation with top executives, specifically tailored for the used-car side of the business.
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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Consignor Conversations: Holly Vollant of Holman
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28:22
Next up on our “Consignor Conversations” series of the Auto Remarketing Podcast is an interview with Holly Vollant, who is manager, business development – Equipment Direct & Buy Direct at Holman.Vollant sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk abou…
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Automotive applications from Experian’s 2024 U.S. Identity and Fraud Report
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11:50
Experian senior director of product and innovation for automotive Kanchana Sundaram returned for another visit on the Auto Remarketing Podcast. This time, Sundaram explained the potential applications for dealerships and other parts of automotive connected with the findings of Experian’s 2024 U.S. Identity and Fraud Report, which delves into a wide…
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More insight for dealerships to leverage online leads
10:27
10:27
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10:27
Eric Fifield might not officially be a coach, but the chief revenue officer of EFG Companies offered a bit of pep talk for dealerships stemming from research that showed major missteps when handling online consumer vehicle inquiries.Fifield reviewed the project findings and how dealerships can learn from these discoveries during this episode of the…
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New resource to improve income verification
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13:17
Perhaps it’s the most crucial part of the entire underwriting process. Does the applicant for auto financing have the reliable income to maintain monthly payments? With the prevalence of fraud happening now, income verification is an ongoing challenge for finance companies. Point Predictive recently released a whitepaper aimed at helping finance co…
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Experian analysis of car-buying habits of different generations
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Kirsten Von Busch, who is director of product marketing at Experian Automotive, made another appearance on the Auto Remarketing Podcast. This time, Von Busch elaborated about a special report Experian Automotive compiled about vehicle buying habits by generation. Von Busch, who also is part of the speaker faculty on deck for Used Car Week, explaine…
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SPONSORED EPISODE: How independent dealers are finding financing for their customers
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James Virgoe of APCO Holdings and GWC Warranty acknowledged tighter underwriting by finance companies is impacting independent dealers significantly. So how are operators responding? Virgoe shared his observations and recommendations based on what other independent dealers are doing in this special sponsored episode of the Auto Remarketing Podcast.…
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Burak Cendek is a partner at Autotech Ventures, a venture capital firm focused on early-stage companies in the ground transportation space and heads up several investments in the remarketing and fintech areas of automotive.He joins Cherokee Media Group senior editor Joe Overby for an Auto Remarketing Podcast conversation about the areas of automoti…
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More details about ongoing squeeze in non-prime financing
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11:36
Open Lending senior vice president of marketing Kevin Filan made another appearance on the Auto Remarketing Podcast. This time, Filan discussed Open Lending’s newest Consumer Update, which delved into the squeeze near- and non-prime consumers are facing when trying to get auto financing. Filan also touched on what he and the rest of the Open Lendin…
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Burak Cendek is a partner at Autotech Ventures, a venture capital firm focused on early-stage companies in the ground transportation space and heads up several investments in the remarketing and fintech areas of automotive.He joins Cherokee Media Group senior editor Joe Overby for a conversation about the areas of automotive tech that are ripe for …
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Consignor Conversations: John Urness of Chase Auto
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19:43
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with John Urness, head of vehicle remarketing and customer loyalty at Chase Auto.Urness sat down with Cherokee Media Group senior editor Joe Overby at the Automotive Remarketers Alliance Summer Roundtable in Frisco, Texas, to talk about the value in atte…
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Pam Answers Call to Be a Gem in Office Communications
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17:36
To conclude our series of podcast episodes from Canada's Used Car Week this summer, we sit down with Samee Khan and Abdullah Baig, who are the founders of Pam — their company that uses artificial intelligence to improve the interaction between people and businesses (like automotive) and non-profits over the phone.Samee and Abdullah discuss the orig…
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SPONSORED EPISODE: Autosled’s journey to one of the fastest growing companies in the U.S.
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Not only was Autosled among the 2024 Inc. 5000 highlighting the fast-growing companies in the U.S., the vehicle logistics technology provider came in ranked No. 12 overall. Co-founder and chief revenue officer Dave Sperau shared the company’s reaction to that honor, how Autosled has developed over the past four years and some of its plans to serve …
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Ben Gill of Advent Resources on the Importance of Backup Plan
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18:59
Ask any football fan: a solid backup is critical. Along those lines, Advent Resources CEO Ben Gill joins the Auto Remarketing Podcast to discuss the company's new Advent Parachute program, which is a backup sales DMS designed to give dealerships a reliable contingency plan during primary sales system outages.…
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Next-generation remarketing and condition monitoring
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24:30
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlighted a presentation about the next generation of remarketing. PAVE chief strategy officer Jameel Ghata explained how vital automated inspections and condition reports are to forward-thinking fleet managers.…
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Back for more from Canada's Used Car Week, a trio of experts from Canadian Black Book — Daniel Ross, David Robins and Stephen Smith — join the Auto Remarketing Podcast for a discussion on their vantage point into used-car retail, remarketing and auto finance.By Cherokee Media Group
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Consignor Conversations: Shelia Tedesco of Lobel Financial
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Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with Sheila Tedesco, who is remarketing manager at Lobel Financial. Tedesco sat down with Cherokee Media Group senior editor Joe Overby at the Auto Intel Summit + National Remarketing Conference this spring to discuss her journey in remarketing, what tre…
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Rising cases of car stacking and multi-payer scams
17:46
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Two industry experts on fraud — Brady Harrison of Equifax and Robert Newman of Cox Automotive — appeared on the Auto Remarketing Podcast to discuss two forms of fraud that are impacting dealerships and finance companies more often nowadays. Harrison and Newman explained what car stacking is and how multi-payer scams develop as well as some strategi…
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Identify the metrics that matter to your operation
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33:46
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on the first-party data your dealership generates. Kendra Brown of The Dream Team Media Company shares ways to get a handle on your data and how it can transform your operation regarding sales and customer retention.…
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Igniting growth with dynamic automotive advertising
41:22
41:22
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41:22
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto is designed to give dealerships a path toward growth with dynamic automotive advertising. Steve Kisic, who is based in Toronto as a national sales manager at PureCars, brings diverse automotive knowledge to the table, having worked for OE…
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TransUnion highlights how EVs are recharging leasing market
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A new TransUnion study indicated electric vehicles are increasingly driving gains in the leasing market. Satyan Merchant, senior vice president and auto and mortgage line of business leader at TransUnion, returned for another episode of the Auto Remarketing Podcast to discuss the study findings and more.…
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Chaiz co-founders on seed funding & improving vehicle protection plan market
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16:45
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Chaiz, an Austin, Texas-based startup that provides a comparison marketplace for extended car warranties, announced an oversubscribed $3.7 million seed funding round on Wednesday.Ryan Hartman and Reto Bolliger, two of the Chaiz co-founders, joined the show to discuss the genesis of the company, how its business model works and how it distinguishes …
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How women in automotive can ‘pay it forward’
18:55
18:55
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18:55
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto recapped a presentation about how women can “pay it forward” throughout all stages of their careers. Kathy Gilbert of CDK Global gave recommendations based on the current landscape for women in the automotive industry and how can men cham…
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A conversation with this year’s Profiles in Leadership
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto featuring a panel discussion with this year’s Profiles in Leadership. Moderated by Kathy Gilbert of CDK Global, this year’s honorees shared highlights of their professional careers and wisdom for other executives.…
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4 executives discuss the journey to equity
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30:40
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focused on the human side of automotive. A panel discussion titled, “The Journey to Equity Continues,” featured Beth Byskal and Marcia Rossi of TD Auto Finance, along with Joyce Tshiamala of Hyundai Canada and Edith Pencil of Performance …
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Wolters Kluwer sees digital adoption rise nearly 30% despite major ransomware attack
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Even with a notable ransomware attack happening during the span, the Q2 Auto Finance Digital Transformation Index highlighted how much digital activity is happening to get vehicles financed and retailed. Tim Yalich, head of auto strategy for Wolters Kluwer, appeared on the Auto Remarketing Podcast to elaborate about the impact digital is having in …
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Consignors’ guide to handling changing wholesale dynamics
33:51
33:51
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33:51
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto stressed the importance of consignors capturing buyers’ attention effectively to increase sales amid changing wholesale volume dynamics.Eddy Cusan and Steve Langdon with OPENLANE explored the current off-lease market and best practices fo…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto delves into automotive professionals, especially women, can develop their own brand. A quartet of executives from LGM Financial Services — Jake Stacey, Clare Lowe, Christina Walecki and Kamini Hitkari — shared their journeys to developing…
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Digital marketing and what you should and shouldn’t pay for
40:49
40:49
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40:49
The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto focuses on search engine optimization and other parts of digital marketing.Melina Beeston, director of digital media of EDealer, offered recommendations for how stores can make the most of their advertising spending and resources.…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto highlights shifting market trends dealers are now facing. Prepared with the newest information and context is Kevin Roberts, who is director of industry insights at CarGurus.By Cherokee Media Group
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M&A + Auto Auctions: Pierre Pons & John Poteet of TPC Management Co.
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33:39
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Next up on our “M&A + Auto Auctions” series of the podcast is a conversation with TPC Management Co. president Pierre Pons and longtime auto auction executive John Poteet, who recently joined TPC as an industry associate and management advisor.In this episode, we look at the auto auction M&A landscape from the seller's vantage point. Pons and Potee…
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Botdoc founder and CEO on football and cybersecurity
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17:46
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Before becoming the founder and CEO of Botdoc, Karl Falk was a member of the U.S. Air Force and played on the offensive line for the service academy’s football team under long-time coach Fisher DeBerry. During this episode of the Auto Remarketing Podcast, Falk described the cybersecurity landscape dealerships now face, using analogies drawn from hi…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a session about how dealers can use TikTok. While videos on that social media platform last only a couple minutes, Miranda Pyette — founder and lead automotive marketing consultant with Purpose Automotive — spends much longer dis…
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Next up on our series of shows from the Canada's Used Car Week Podcast Stage is a conversation with Guy Potvin, digital success manager at iPacket. Potvin discusses his CUCW presentation on how "Informed Buyers are Driving the Future of Retail," explaining the type of information car buyers want and how dealers should provide that info. Plus, he ex…
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Keys to boosting both inventory & lead management
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33:25
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Inventory Management Needs To Be Lead Management.” Lotpop CEO and owner Jasen Rice offered recommendations based on his industry experience going back to 1997 for how dealers can take new approache…
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The next episode of the Auto Remarketing Podcast originating from this year’s Canada’s Used Car Week in Toronto features a keynote presentation titled, “Connecting with the Modern Consumer.”Jessica Lo Basso and Jake Stacey of LGM Financial Services delved into the evolving landscape of consumer preferences and behaviors, offering actionable insight…
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Brain+Trust CEO Tim Hayden on Data Management in Retail Automotive
16:51
16:51
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Tim Hayden is the CEO of Brain+Trust, which specializes in data management, data privacy, regulatory compliance, cybersecurity, artificial intelligence and beyond. He joins the Auto Remarketing Podcast for a conversation with Cherokee Media Group senior editor Joe Overby about the company's origins, its work in the auto industry, data infrastructur…
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Part II of inside Canada’s wholesale auto market
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26:43
This episode of the Auto Remarketing Podcast features the second part of an in-depth conversation about Canada’s wholesale auto market.Joining this session from Canada’s Used Car Week in Toronto last month are: —Blair Earle, managing director of Canada, IAA—Todd Sanders, executive director, Ally SmartAuction—Mark Pavan, president, Wholesale-Express…
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Why AI will fuel communication revolution in automotive
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29:48
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Olivier Vincent, an expert in artificial intelligence, sees the auto industry on the brink of a revolution.Vincent wants dealers and other service providers to take advantage of everything AI can do, especially with understanding consumer needs, tailoring experiences to match individual preferences and improving overall communication.How the indust…
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Why ‘dealers need to think bigger’ about AI
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Impel executive sales manager Ray Gill said, “dealers need to think bigger” when considering the use of artificial intelligence. In a training session from this year’s Canada’s Used Car Week titled, “How AI is Separating the Best From the Rest,” Gill went into an array of explanations and suggestions about how AI can be the tool dealers need.…
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Latest views on fraud & ransomware with Point Predictive’s Frank McKenna
17:38
17:38
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Point Predictive’s Frank McKenna returned for another episode of the Auto Remarketing Podcast for a discussion about what’s happening on the fraud front.McKenna recapped his keynote appearance at this year’s Non-Prime Auto Financing Conference hosted by the NAF Association as well as the ransomware attack that hit CDK Global and impacted thousands …
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Part I of inside Canada’s wholesale auto market
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Canada’s wholesale auto market is so vast that a conversation about it had to be divided into two parts for the Auto Remarketing Podcast.The first part of that conversation from Canada’s Used Car Week in Toronto features: —Riley Spiers of OPENLANE Canada—Matt Rispin of North Toronto Auction / AutoCanada—Steve Macaluso of Copart—Gerry Johnson of Oto…
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SPONSORED PODCAST: Benefits of the enterprise model with RPM
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Two executives from RPM focused on three specific topics involving logistics and transportation for this special sponsored episode of the Auto Remarketing Podcast.Andrew Kmita, who is director of sales, remarketing, and Lilia Soper, who is director of operations, vehicle, each elaborated about trust, transparency and the enterprise model as ways RP…
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Most Canadians who purchase a vehicle need financing. A trio of industry executives described the current financing landscape during this year’s Canada’s Used Car Week.For this episode of the Auto Remarketing Podcast, we take you back to Toronto for a conference panel discussion focused on the state of auto finance in Canada. The panel included:—St…
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Navigating the wild world of vehicle theft
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30:19
According to the Insurance Bureau of Canada, the cost of insurance claims for replacing stolen vehicles in Canada soared to a record-breaking $1.5 billion in 2023, the second consecutive year auto theft claims costs have surpassed $1 billion.And the National Insurance Crime Bureau (NICB) and the National Highway Traffic Safety Administration (NHTSA…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Casey Harmon and Jody McComb of RunBuggy, which is a technology platform designed to improve the vehicle transport industry. Ahead of U.S.-based RunBuggy's July 1 launch in Canada, Harmon and McComb discuss the company's p…
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Next up on our series of Auto Remarketing Podcast episodes from the Canada's Used Car Week Podcast Stage is a conversation with Megan Mahon, head of sales enablement at Premier Truck Rental. Mahon talks with Cherokee Media Group senior editor Joe Overby about her session "Find Your Fight Song", which shows how music can help women navigate and thri…
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Consignor Conversations: George Koditek of Hyundai/Genesis Motor America
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19:06
Next up on our "Consignor Conversations" series of the Auto Remarketing Podcast is an interview with George Koditek, who is manager of fleet remarketing at Hyundai/Genesis Motor North America.Koditek sat down with Cherokee Media Group senior editor Joe Overby during the Auto Intel Summit + National Remarketing Conference in April to discuss his jou…
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Gene Daughtry on how dealers are doing in 2024
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No one should blame Gene Daughtry if he often hums the Johnny Cash song “I’ve Been Everywhere” since the senior consultant for Auto Master Systems likely has been to many of the same cities included in the chorus of that country tune.While he didn’t burst into song during his latest visit for the Auto Remarketing Podcast, Daughtry did share more an…
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Evolution of digital F&I with Jeff Schulz of LGM Financial Services
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LGM Financial Services executive vice president of marketing Jeff Schulz acknowledged more Canadians are seeking digital paths toward acquiring their next vehicle.During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Schulz highlighted how the F&I is responding and what might be on the horizon in con…
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Normand Theberge on what’s coming from Cars Commerce Canada
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Normand Theberge serves as senior vice president and general manager of Cars Commerce Canada. During this episode of the Auto Remarketing Podcast recorded during Canada’s Used Car Week in Toronto, Theberge recapped the successful blending of D2C Media into the Car Commerce Canada portfolio, the future of Accu-Trade in Canada and more.…
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