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What is common across all AV verticals? The fact that to be successful, you must develop strong relationships. We are in the people business, not the tech business. AV is just the vehicle to achieve a goal. Van Metschke of Vantage Pro AV and the Church Tech Profiles Podcast (and former Church Tech Weekly Podcast) joins the show to discuss the impor…
 
The move from live production into higher ed commercial integration has both rewards and challenges. Will DeWitt, AV Engineering and Infrastructure Manager at College of Charleston joins the show to discuss moving from nine years serving as the director of media services in house of worship, through a year as broadcast engineer at Trident Technical…
 
Where's the line between pedagogy and technology? How do you truly find out the needs of your customers during this time of change and pandemic response. Greg Koerner, Digital Classroom Services Manager at Michigan State University, joins the show to discuss. We all talk about HETMA Conference, the importance of investing in the higher ed community…
 
In this episode, Joe reads an open letter penned to the AV industry, reflecting on the experience of receiving from his fire. There is no way to ever express the totality of his gratitude. This is the first attempt. Read and download a copy of the "Open Letter" at: https://higheredav.com/#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZC…
 
The current trend in higher education AV departments is to become an In-House Integrator, but Yavapai College has been doing everyone in-house for years. Ryan Gray, Technical Integration Manager, joins the show to discuss the similarities and differences in serving students and faculty at the community college level, as well as the advantages of ha…
 
The Higher Ed AV podcast was created as a resource for sharing information and building community. For Andrew Potter, Technical Director at Prairie College in Canada, that was exactly the case. Andrew shares his story from discovering the Church Tech Weekly podcast while serving in church tech and hearing Joe Way on as a guest of Van Metschke, lead…
 
Today, we get a return visit from Mike Pedersen, Audiovisual Experience Manager at Iowa State University, and this month's Tech Manager Spotlight, Presented by Sennheiser. We discuss how his role at Iowa State has developed in the two years he's been on staff, his well-deserved AVNation AV Professional of the Year nomination, HETMA Conference, the …
 
When us higher ed peeps get together to talk shop, good things happen. It was such good conversation that I asked the group if I could run the conversation as a podcast episode. Enjoy listening as we discuss buying direct, certifications, why you should vote Mike Pederson for AV Professional of the Year, HETMA for Virtual Event of the Year, and muc…
 
As many are aware, this last week my life was turned upside-down from an electrical house fire that destroyed my home, the three cars, and nearly every one of our possessions. Thankfully we are all safe, but now begins the long journey of getting back to normal. The outpouring of support for me and my family from my AV, higher ed, and church commun…
 
This month's Tech Manger Spotlight (Presented by Sennheiser) guest, Frank Alaimo, Senior Audio Video Systems Specialist at the University of Nevada, Las Vegas, joins the show to discuss my team's recent visit out to UNLV. We talk about their user-first configuration of Crestron Fusion and touch panels and the new Dolby Atmos theater (and how it's b…
 
By now, we should all know the importance of locking down our AV systems. What is IEEE 802.1X and why is it important to think about on an enterprise network? Bill O’Donnell, AV Network Design Engineer at William Paterson University, and James King, Audio Visual Specialist at Stockton University, return to the show to discuss this important topic. …
 
The holiday wish list came early for Sean Kalaras, Senior Client Technology Analyst, and Jared Mukai, Manager of AV Technologies & Special Projects, at Pepperdine University, as they upgraded 166 classrooms with EduFLEX, a hybrid classroom technology solution featuring Panasonic AW-HE38H PTZ Cameras in response to COVID and the need for hybrid lear…
 
Congratulations to the USC Learning Environments team for winning the 2020 #AVAwards for End-User Service Team of the Year, presented by AV Magazine! I welcome boots-on-the-ground Support Analysts, Adaline Tatum, Marco Winfrey, Lorenzo Bernardi, and Keith Jordan to discuss how they achieve operational excellence. We also discuss Digital Transformat…
 
Programming or configuration? Which one is best for higher ed? Steve Greenblatt, President of Control Concepts and host of the podcast, "A State of Control" discusses the advantages and disadvantages of each, how to succeed as an AV programmer, and how to best use outside resources. We also discuss professional development and training from a perso…
 
There is no denying that the pandemic has caused us to shift how we work, how we plan, and how we serve our customers. Greg Carstens, Senior Audio Visual Design Engineer at the University of Colorado Buffalo join the show, discussing the plans they have implemented, and how we need "flexible standards." Hear how in-house integration, training, and …
 
What is it like to move from the events side of higher ed AV to the classroom support side? I welcome Craig Shibley, MBA, CTS, back to the show to talk about his transition now almost one year later. What is it like taking a new job and then having COVID hit? How do you build on what your predecessor left behind? We tackle all these questions as we…
 
We have another first this week... We geek out on cable pulls! Ramiro Vasquez, Audio Visual System Engineer at the University of Oregon joins the show. We discuss campus operations and the importance of performing our craft to a high level. Why is it important to be certified in all our specialities? Listen to what Ramiro has to say! Connect with R…
 
The FLEXspace platform is a valuable resource for higher ed institutions to share and collaborate on learning space design. Today, I welcome Rebecca Frazee (Faculty in Learning Design and Technology at San Diego State University and Associate Director at FLEXspace) and Lisa Stephens (Assistant Dean of Digital Education at UB School of Engineering &…
 
Let's play the Feud! On this episode I welcome an all-star guest list of people who have inspired me in this industry and have been instrumental to the podcast's success. We discuss the top technology trends of 2020, how college majors are changing and what education means for AV, and our hybrid classroom setups. Also, be sure to listen to the end …
 
Wow! What a journey this has been! I can't believe I'm almost to the 100th episode. In this 99th episode, I go solo, and recap lessons learn from each and every episode. I have learned so much from this journey and am extremely thankful for every guest and every one of you listeners. Let's take a moment to reminisce. Connect with me on Twitter at @…
 
Big things are happening in both the higher ed and podcast world. Tim Van Woeart, Senior Project Supervisor at Rutgers University joins the show to discuss recent upgrades on campus and their COVID response. He also serves as a HETMA steering committee member, and we talk about lessons learned from our first year and exciting things looking forward…
 
Digital signage can play a key role in both university communications as well as important emergency and COVID-19 messaging. Steve "Chewie" Stavar, Digital Signage Specialist, at West Virginia University, joins the show to discuss his 2-person department role in managing 200+ endpoints across three campuses. We also discuss how his background in li…
 
Some of the most underserved areas of the commercial integration industry are the community colleges. Today, I invite Thomas Love, Support Analyst - Media Support, at Ozarks Technical Community College in Springfield, MO, my first guest on the show from a community college system. We discuss the similarities and differences as well as where communi…
 
It's great to see higher ed tech managers make the AV lists. Today, I welcome Chris Bensch, Audiovisual Support Specialist at Princeton University, and member of the 2020 Class of Commercial Integrator Magazine's 40-Under-40. Hear how he utilizes skills acquired from both his U.S. Navy and commercial integration background in order to improve the s…
 
The COVID response meant many universities were forced to pull off entire campuswide integrations of microphones and cameras into their existing classroom systems. Hear how Jonathan Lord, Classroom and Event Technology Manager at Azusa Pacific University incorporated the Stem Audio Ecosystem and Huddly cameras to create over 200 hybrid/distance lea…
 
It's a milestone day... our first 5-time guest. Jimmie Singleton, CTS, Senior Learning Environments Support Analyst at the University of Southern California joins the show to discuss him being named to Commercial Integrator Magazine's 40-Under-40 Class of 2020. We also discuss the development of his role at USC over the past 10 months, being a read…
 
One of the advantages of being at a smaller university is the ability to easily collaborate with other campus partners for AV needs. Stephen Gibbs Jr., Senior Educational Technology Engineer at Eastern Mennonite University joins the show to discuss his role at EMU, and the large scope of the department from classroom support and design to events op…
 
One of our great #WomenOfAV, Julie Johnston, Senior Director of Learning Technologies, at Indiana University, Bloomington joins the show! We discuss her recent increased role, including lessons learned with her new perspective and how to build interdepartmental relationships. We also cover Indiana University's return to campus plans, her rockstar s…
 
I am a data nerd, and Sean Brown, Chief Strategist of Campus Reimagined, gave me my fix. Hear how Florida State University is able to leverage data provided by the students to deliver a best-in-class experience and services that truly improve the campus community. Learn how you can collect actionable data to improve AV processes and service install…
 
Fall semester is coming in hot; we're right around the corner. In all the stress and unknowns, let's not forget to pause, take a deep breath, and be thankful. In this 10 Minute Take, I am flying solo because I wanted to fill you in on some upcoming news about the new Higher Ed AV Media Group as well as just be word of encouragement in this crazy ti…
 
Time to flip the script! Today, I interview the media. Margot Douaihy, PhD, lecturer at Franklin Pierce University, and writer for various industry publications gets to be interviewed herself. Hear how industry trends can be applied to the classroom in a way that keeps focus on learning outcomes, an often lost aspect of classroom design. As tech ma…
 
The convergence of AV and IT is over, but what does that mean for moving our technological choices into this new era? Raj Singh, Senior AV/IT Solutions Architect at USC, joins the show to discuss how leveraging IT as a platform allows USC to improve their overall service offerings. Raj talks about how cloud, software, and AVoIP technologies work to…
 
It's an honor to welcome CEO & Founder of Stem Audio, Jacob Marash to the show. We record from the conference room of their corporate headquarters in Irvine, CA, discussing the purpose behind founding the company, the awesome line of conference and classroom microphone, speaker, and control systems. We talk about the importance of user feedback and…
 
It's a special one today. A year ago I met Corey Moss at InfoComm; Corey has always been a huge supporter of me and what I do. So, it's an honor to host the premier return episode of The AV Life as this week's episode. I encourage you to listen back to the tribute episode (Ep55) and the episode Corey joined me on to discuss the booth babes issue (E…
 
Kari Martinez is back on the show with a follow up to her original Girls + Women in AV Lifestyle Study (see it here). This time she has partnered with Women In AV to examine the professional side of the industry. We go over the results as well as her key takeaways. We also catchup with Kari to hear about her new role at Water of Life Church, AVIXA …
 
After months of COVID-19, we actually bring you an episode that took nearly 50 minutes before we discussed the pandemic. I welcome Mark Eggert, Audio Visual Technician, from Macalester College to the show. We discuss his path from working for a rental and staging integrator to moving into higher ed. Mark has covered all areas of AV for Macalester, …
 
It's another crossover episode with Justin Dawson from University College Dublin and the All Things Techie Podcast, who also happens to be a fellow AVNation "AV Professional of the Year." We discuss the COVID-19 response from the Ireland and UK perspective, while exploring how the impact will drive workplace change moving forward. How and what shou…
 
The stars have aligned for an epic crossoverpalooza between AVNation’s EdTech Podcast and the Higher Ed AV Podcast. Bill O’Donnell, host of EdTech Podcast and AV Network Design Engineer at William Paterson University, joins the show to continue our discussion about COVID-19 impact and what we are doing at our institutions to prepare for the future.…
 
John Cheatham, Senior IT AV Systems Engineer at the University of North Georgia joins the show, discussing practically all things AV! We jump from his path from undergrad student worker to being back on campus as staff to his MDiv and how the ability to counsel can help with customer service. As a campus that's 99% in-house integration, we talk abo…
 
We all love a good success story, and there is none better than that of Lex Peters, Learning Environments Support Analyst at the University of Southern California, and recent inductee into the 2020 Class of Systems Contractor News (SCN Magazine) “The Nine.” Lex began her AV journey as a student worker at California Baptist University, graduating wi…
 
I'm not really sure why I agreed to this, but the parody Twitter account @itsjoesjoe takes over the show to turn the tables and interview me. There's really no rhyme or reason to any of the questions, but here are some shenanigans with my two staff members, Jimmie Singleton and Lex Peters, who enjoy finding ways to drive me crazy. You can connect w…
 
Justin Curtin from the Cal State University Office of the Chancellor joins the show, discussing how to support and serve as a resource for 23 campuses spread across California. As IT Support and Multimedia Specialist with a programming background allows for the Chancellor’s Office to continually be ahead of the curve. We talk about the CSU COVID-19…
 
We welcome a true Higher Ed AV Rockstar to the show. Chris Dechter, Principal Learning Space Engineer, from Indiana University, Bloomington, and I discuss what we are doing on our campuses in light of COVID-19 and what changes we will be making moving forward. Oh, and what is an AV Superfriend?!? Connect with Chris Dechter via email at cdechter@iu.…
 
On Monday, March 16, 2020, the Higher Education Technology Managers Alliance (HETMA.org) hosted a Virtual Flash Conference to discuss the impact of COVID-19 on our universities. We had great SMEs, Raul Burriel from Oregon State University and Gabe Moronta from Zoom Video Communications, along with our steering committee members, Joe Way from the Un…
 
Our student workers are the core of everything we do. They make the day-to-day happen, and they are why we do what we do. After my first seven months on staff, I sit down with my three USC ITS Senior Lead student workers Atsina Corrington (Junior, Game Design), Salome Yosef (Junior, Aerospace Engineering, and Fernando Jauregui (Junior, Business and…
 
Not many schools can stake claim to having a hospitality building equipped with a pro shop and professional chef’s kitchen, a library with a maker space, podcast and video production studios, and a Dolby Atmos theatre. Of course, most schools aren’t located in the entertainment capital of the world. Frank Alaimo, Senior Audiovisual Systems Speciali…
 
Kevin Jahnke is the Manager of Classroom Services at the University of Wisconsin—Milwaukee and has been with UWM for over 20 years in progressively responsible roles in addition to completion of both BA and MLIS degrees through UWM. In his current position he is responsible for technology oversight of 170 General Assignment Classrooms, 7 full time …
 
What happens when you're the IT person and all of a sudden in charge of the AV department? What is the transition like? What do you need to know and how do you find the right resources? Ben Lewis, AV Manager at the University of Oklahoma, discusses his transition from the IT side to the AV management side at OU. We talk about where resources can be…
 
ISE 2020 has come to a close. What were the takeaways? Did it live up to the hype and did Coronavirus or the weather truly impact the feel? I discuss the show with Adam Harvey, Stephen Bell, and James Scutt from the University of Hertfordshire. We cover the products that stood out to us, the issues facing the show, their award winning service team,…
 
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