Let’s Talk Club Management is a show dedicated to giving an in-depth look at the club management profession. With insider stories of first-hand experiences to best practices from your Association leaders, CMAA looks to provide you with the best information (with a side of fun).
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The official podcast of the Golf Course Superintendent Association of America turns a spotlight on the stories of GCSAA's members and the vital role they play in the game of golf's overall success. The podcast is also a vehicle to showcase association products and services that can help members do their jobs better, faster and more cost-effectively.
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The Florida Chapter is the largest of CMAA's Chapters. Our membership is made up of 700 members at 350 clubs throughout the state. While we recognize Florida as one large chapter, our members meet on a monthly basis for education and networking events in five geographic regions around the state: Everglades, Gator, North/Sunshine and Seminole. This podcast is a channel through which we will be able to deliver educational information from the annual Summer Conference Series and similar learnin ...
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Prince Rogers Nelson was a cultural icon, ground-breaking artist and one of the most influential, prolific and revered musicians of his generation, inspiring diverse groups of people around the world. This show talks to people who have memories of the Purple one, and will include associates, bandmates and fans alike. Don't be 'alone in a world that's so cold' - join us! May U Live 2 C the Dawn...
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Let's Talk Club Management Ep. 119 - Mid-Manager Task Force
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In this episode, we sat down with Casey Newman, CCM, the General Manager/COO at Lakeside Country Club, and Alexandria LaRocca, Director of Member Engagement at Beach Point Club. Casey and Alexandria are both members of the Mid-Manager Task Force and they joined us to talk about the Task Force, the challenges faced by mid-managers, and the Mid-Manag…
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Let's Talk Club Management Ep. 118: Verified Internship Program at Myers Park Country Club
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In this episode, we had the opportunity to chat with Erin Schlegel, CCM, the Youth and Activities Director at Myers Park Country Club, and Rachel Richardson, one of Myers Park’s summer interns. Erin and Rachel joined us to talk about the internship experience at Myers Park as well as how that has been adjusted and tweaked to conform to CMAA’s Verif…
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66. Looking back and looking ahead with Rick Tegtmeier, CGCS, MG
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In this episode of the GCSAA Podcast, we visit with Rick Tegtmeier, CGCS, MG, director of grounds at Des Moines Golf and Country Club who is on the brink of retirement after a hall-of-fame-worthy, 40-year career in golf course management. Rick talks about his start in the industry at a local nine-hole course, some of the technological innovations h…
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Let's Talk Club Management Ep. 117 - Weaving Junior Members into the Fabric of the Club
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In this episode, we’re checking in with John Gravett, CCM, CCE, Chief Executive Officer at the Granite Club in Toronto, Ontario, Canada. John was the winner of the Most Innovative Award at the 2024 Idea Fair for his submission in the Membership Development category. John joined us to share more about the Club’s Junior Member Orientation program and…
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Let's Talk Club Management Ep. 116: Accessible Golf for All
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In this episode, we’re joined by Dave Barton, PGA, the Executive Director of the National Alliance for Accessible Golf, and Jan Bel Jan, golf course and landscape architect and a member of the Alliance Executive Board. We dive in to a conversation surrounding what the National Alliance for Accessible Golf is, what the organization aims to do, and h…
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65. Boots on the ground: A conversation with Envu’s Todd Lowe
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In this episode of the GCSAA Podcast, we sit down with Todd Lowe, a former USGA agronomist who now is part of Envu’s Green Solutions Team. Lowe provides great insights into the El Niño weather pattern that was so nettlesome for golf course superintendents in Florida this past spring and whose effects are still being felt. Lowe shares his personal j…
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Let's Talk Club Management Ep. 115 - Service and Hospitality Culture
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For many clubs, the season is rolling. In this episode of the podcast, we’re joined by Sam Lindsley, Search & Consulting Executive, and Chris DeChillo, Hospitality Trainer & Leadership Coach with KOPPLIN KUEBLER & WALLACE. Sam and Chris discuss what club management professionals should do to establish and maintain service excellence year-round and …
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Let's Talk Club Management Ep. 114: Sharing Gratitude - A Showstopping Idea
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In this episode, we’re checking in with Bri Brookins, Assistant General Manager at Detroit Athletic Club in Detroit, MI. Bri was the winner of the Showstopper Award at the 2024 Idea Fair for her submission in the Breakthrough Ideas category. Bri joined us to share more about the Gratitude Booth and the wild success it has seen. You can find this an…
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Let's Talk Club Management Ep 113 - Staff Support Fund Raffle
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In this episode, we’re checking in with Jeffrey Blais, CCM, CCE, CEO and GM at Wildcat Cliffs Country Club in Highlands, NC. Jeffrey was the winner of the Chairman's Award at the 2024 Idea Fair for his submission in the Staff Management and Incentives category. Jeffrey joined us to share more about his idea, a Staff Support Fund Raffle. You can fin…
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64. A conversation about women in turf for Women’s Golf Day 2024
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As a part of a partnership between GCM and John Deere, this episode of the GCSAA Podcast celebrates Women's Golf Day 2024 — which runs an entire week this year, May 28-June 4 — with a panel discussion among four women working in turfgrass management about the state of the women-in-turf movement. Devon Carrol, solution development manager with Envu,…
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63. Fairways to Leadership: A conversation with GCSAA President Jeff White, CGCS
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This episode of the GCSAA Podcast features GCSAA’s 87th president, Jeff White, CGCS. Jeff and podcast host Scott Hollister peel back the turf to reveal the meticulous craft of keeping a club like Indian Hills Country Club in pristine condition while navigating the strategic fairways of the GCSAA. Jeff talks about his introduction to the industry, h…
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In part 2 we talk chemistry and spiritual connection, touring the US with Prince as her guitar player. Lost album Milk & Honey, an enduring friendship and exciting plans for 2024 and beyond. "I'm not gonna ...
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INTRO 2mins30secs - Tamar's chemistry with Prince 'It was like a student following a teacher...[but] you can't work with that kind of greatness and take mediocre...' 6mins30s - Prince going on tour with Tamar, playing guitar on her U.S. shows 7mins45s - Will we ever get to hear her album 'Milk & Honey'? Her collaborative project with Prince. 8mins3…
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62. Reflecting on a Legacy: A Journey Through Golf Management with Scott Hollister
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This episode turns the tables on the longtime host of this podcast, Scott Hollister, as he prepares to depart GCSAA after 26 years on the job. Scott offers us a candid look into his long tenure with GCSAA and GCM , from the adrenaline of the 2000 U.S. Open to the solidarity felt during the industry's trials post-9/11. Alongside Howard Richman, Scot…
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Ashley Tamar Davis is a Grammy nominated Singer, Songwriter, Actress, Educator, Mentor and Entrepreneur. And her life was forever changed by Prince. This is her story.
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INTRO - Just coming back in late from London, and Houston... 3mins - the elevator pitch on Tamar, '...how would you describe yourself?' 4mins30s - Finding your tribe online 5mins - Tamar's passion as an educator 7mins - Were your parents or your family musical? Where did you inherit your talent from? 8mins - The original line up for Destiny's Child…
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Let's Talk Club Management Ep. 112 - The 2024 State of the Association
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On this episode of the podcast, we're sharing CMAA CEO Jeff Morgan's State of the Association speech from the 2024 World Conference and Club Business Expo. This speech offers a snapshot of where CMAA is now, how the last year has gone, and what we're looking to in the future. Read the 2023 Annual Report (https://www.cmaa.org/media/huklmu31/cmaa2023…
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In part 2 we field fan Qs to Owen, he reflects on Prince's demands in the early days, and working with other MPLS artists. Meeting fans on his recent book tour and his feeling on the Purple One's incredible ...
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INTRO 2mins - Fan Questions: what happened at the Rio in Las Vegas? 3mins30s - Early, and unreasonable demands from Prince. Mentors and moving on without malice... 6mins30s - What was it like managing other artists vs managing Prince? Working with Andre Cymone and Jesse Johnson. 9mins30s - Working with the Prince Estate on a potential 'For You' Del…
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61. Jason Sfire on Breaking Barriers in Golf for Adaptive Athletes
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When life throws a curveball, how do you swing back? In this episode of the GCSAA Podcast, Jason Sfire, an incredible advocate for adaptive athletics, opens up about his journey as an adaptive athlete in golf — a narrative that's as much about his own conquests as it is a beacon for inclusivity and accessibility in sports. In a heartfelt discussion…
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Let's Talk Club Management Ep. 111 - Meet 2024 Chairman Joe Mendez, CCM, CCE
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In this episode of the podcast, we’re excited to sit down and get to know Joe Mendez, CCM, CCE. Joe is CMAA’s 2024 Chairman and has so many great insights to share with our listeners. Learn more about his path to becoming a club management professional and industry leader as well as some of the more humbling moments he encountered along the way.Don…
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As his first Manager, Owen Husney remembers Prince Rogers Nelson. "This was 1976. He was just a guy from North Minneapolis...he took the bus to my house, that's the Prince I loved."
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INTRO 2mins20s - Life experiences, in preparation for meeting Prince, working with stars and the need to avoid being a fan. 8mins - Is there anything you couldn't protect Prince from? No entourage, before the layers of fame and celebrity. 'He took the bus to my house...that's the Prince I loved.' 11mins - 'He was just a guy from North Minneapolis..…
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In part 2 of our interview with PhD candidate Casci Ritchie we discuss that Trench, punk periods, Prince becoming Prince, Lovesexy and a purple fashion legacy. Don't miss it.
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INTRO 2mins - The Dirty Mind era, the Prince persona begins to form, riding the New Wave...and that Trench Coat! 3mins - The 1979 period and working with costume designers... 7mins30s - The second punk period: Slave and the 1990s 10mins - Veils and Masking - the Exodus Has Begun... 11mins30s - Count The Days, style signifiers and finely tuned 'unco…
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Let's Talk Club Management Ep. 110 - World Conference Preview
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It’s that time again! The 2024 World Conference and Club Business Expo is just around the corner and in this episode, we preview education, voting, Open Space, and dive into the networking and other events. Kyle and Melissa will take you through the important things you need to know for the week, and they pick up some guest hosts along the way.Acce…
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60. Amy and Joe Bockerstette, Recorded Live at the 2024 GCSAA Conference and Trade Show
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Amy Bockerstette caught the attention of the golf world in 2019 after getting the opportunity to play the famed 16th hole at TPC Scottsdale with professional golfer Gary Woodland during a practice round for the Waste Management Open. On this episode of the GCSAA Podcast — recorded live during the 2024 GCSAA Conference and Trade Show in Phoenix — we…
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Casci Ritchie is a PhD candidate and associate lecturer studying Prince, fashion, and fandom at Northumbria University. So how did this come to be a life's work? Join us to find out more...just don't ask ...
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INTRO 2mins - First memories of Prince, and standing next to the TV...feeling the static from Gett Off! Listening to Prince's Hits cassette in the Green Mondeo. 4mins - Born in the year of Lovesexy! 5mins - When did you realise that Prince's work could become a lifetime pursuit? "First and foremost I'm a fan...". Obsessed with John Waters, Pee Wee …
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Let's Talk Club Management Ep. 109 - Demystifying the Bicycle Chautauqua
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For more than 20 years, World Conference attendees have had the opportunity to participate in a pre-Conference workshop unlike any other. The Bicycle Chautauqua experience encompasses physical health, mental health, and emotional health in a way that’s fun, interesting, and communal. Our guests today—Rachel Ridgeway, HR Director at Rehoboth Beach C…
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On this episode of the GCSAA Podcast, we take a look back at the year that was in 2023 and a look ahead to what's ahead in 2024 with association CEO Rhett Evans. We review high points from the year that was, including the GCSAA Conference and Trade Show in Orlando (7:30), Rounds 4 Research (11:30), First Green (20:55) and the Women's Leadership Aca…
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Let's Talk Club Management Ep. 108 - The Best of 2023
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It’s been a great year for CMAA and so many of our members. We love to hear about our members’ success, growth, and one of the CMAA members who has had a great year is Julia Rush. Julia is the Director of Catering for Cosmos Club in Washington, DC. She’s adopted a new philosophy this year and it has brought her great experiences. We loved getting t…
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58. A conversation with Don Hearn, CGCS Retired
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This episode of the GCSAA Podcast features another in our occasional "Legends of Turf" series as we sit down with Don Hearn, CGCS Retired. Hearn is the current executive director of the GCSA of New England, but his influence extends well past that role. He spent nearly 40 years as a working superintendent in New England, including a 29-year stay at…
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Let's Talk Club Management Ep 107 - H-2B Visas, Overtime, and More
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On this episode of the podcast, we break down a few regulatory updates. Our resident political expert (Melissa) answers questions from our resident political nerd (Kyle) about H-2B visas, the latest from Dept. of Labor regarding overtime rules, and more. It’s riveting content, to be sure – and will hopefully answer some lingering questions you migh…
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Let's Talk Club Management Ep 106 - Meet the 2023 Club Executive of the Year
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On this episode, we are thrilled to be talking to the 2023 Club Executive of the Year, Boris Gradina, MCM, CCE. In November, Club Management magazine named Boris Gradina the 2023 Club Executive of the Year. A 17-year member of CMAA, Boris currently serves as the General Manager/Chief Executive Officer of Maryland Golf and Country Clubs (MGCC) in Be…
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57. Emily Casey and Andy Huber on Javelinas, Going Viral and Life at Seven Canyons Golf Club
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This episode of the GCSAA Podcast dives into the wild kingdom that has been Seven Canyons Golf Club in Sedona, Ariz., this fall with two folks responsible for the care of that property — Director of Agronomy Andy Huber and Assistant Superintendent Emily Casey (@emcaseyturf). The team at Seven Canyons has been dealing with widespread turf damage cau…
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Let's Talk Club Management Ep 105 - An Expert Look at AI
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We are thrilled to welcome back to our podcast, our favorite cyber security experts at Pulsar Security, a CMAA Education Partner. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. The company is a Veteran, privately owned business built on vision and trust, whose leadershi…
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Let's Talk Club Management Ep 104 - Private Club Governance Handbook
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In August, the National Club Association (NCA) and Club Management Association of America (CMAA) released Private Club Governance: A Handbook of Principles and Best Practices. Written by a joint committee of experts from both associations in a partnership structured to benefit the entire private club community, the new publication is a definitive g…
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Let's Talk Club Management Ep 103 - Harnessing the Power of AI
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Artificial Intelligence (AI) is the buzzword of 2023. With the explosion of platforms like ChatGPT. But what does that mean for clubs? How can clubs harness the incredible power of these types of tools? Who’s already using AI? What more can we be doing? We are going to work to dispel some of the mystery around AI in the first of a series of podcast…
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Nik West visited Prince at Paisley Park to work with him, before his untimely passing in 2016. She tells us what she thought of the purple one and discusses his legacy.
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PART 2: Talking Prince.... INTRO - Can you remember the first track of Prince that you heard...? 3mins - Rhonda Smith, and inspiration from female bass players 7mins - Nik West's Favourite Prince bass line? 8mins30s - Alphabet Street & This Is Not Music, This Is A Trip... 11mins - Daisy Chain: Prince and Larry Graham 14mins - Paisley Park, practici…
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56. Surviving Hurricane Ian with Roy Jones and Kyle Sweet, CGCS
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In this episode of the GCSAA Podcast — recorded live from the soon-to-be-opened clubhouse at The Dunes Golf and Tennis Club on Sanibel Island, Fla. — we sit down with Roy Jones and Kyle Sweet, CGCS, to discuss their experiences as golf course superintendents who experienced Hurricane Ian one year ago. Jones oversees The Dunes, while Sweet is in cha…
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Raised on the Gospel music of the Clark Sisters, Nik West played the class clown at school, but discovered Prince, and became Rolling Stone magazine's Queen of bassists. Listen in to her Purple, and Cotton ...
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INTRO 2mins - Nik talks about her Cotton Candy World Tour and playing at The Jazz Cafe in London 4mins - Shredding with lead guitarist Joey and why chemistry is so important to the band dynamic 5mins30s - learning guitar from her Dad at an early age 6mins45s - Playing gospel music by the Clark Sisters 9mins30s - Use of bright colours, a distinct vi…
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Let's Talk Club Management Ep 102 - Welcoming Michelle, Sumayah, and Brenden
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Please join us in welcoming our newest CMAA team members, Michelle Carrington, Sumayah Arcusa, and Brenden Beckett! Michelle joins us as the Director of Educational Resources and Virtual Learning, Sumayah is our new Manager of Student Development, and Brenden steps into a newly created role: Digital Marketing Coordinator. These three came on board …
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Let's Talk Club Management Ep 101 - Creating Member Experiences
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In this follow-up to our 100th episode, we’re joined by Jamie Roberts, Member Experience Manager at Renaissance Club in Haverhill, MA. Jamie talks to us about some of the unique programming she and the team at Renaissance have come up with and the ways those programs support the club’s family-friendly atmosphere.As always, please remember, you can …
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55. Kayla Kipp and Bri Kenny on women in turf and golf's sustainability movement
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On this episode of the GCSAA Podcast, guest host Kayla Kipp, CTEM, the equipment manager at Nemacolin Resort in Farmington, Pa., sits down for a wide-ranging discussion with Bri Kenny, who is the manager for environmental science with Troon. The pair talk about Kenny's career, golf's growing sustainability movement and their experiences in the wome…
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Let's Talk Club Management Ep 100 - Celebrating Our Century Episode!
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Let’s Talk Club Management hits 100 episodes! We are thrilled to be presenting our century podcast to our listeners. To celebrate this milestone, we took the podcast on the road and visited podcast superfan Jeff Isbell, CCM, CCE, at Renaissance Golf Club in Haverhill, MA. Jeff joined us as the “third mic” and our conversation ran the gamut – we cha…
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Let's Talk Club Management Ep 99 - Welcome Ishan and Dawn!
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Please join us in welcoming our newest CMAA team members, Dawn Coleman and Ishan Tuli! Dawn joined our team back in April as the Senior Director of Learning and Career Development. Ishan came on board around the same time as a new Staff Accountant. Both of our new team members chatted with us about their backgrounds and interests and what they are …
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54. Zac Reicher, Ph.D., on a year of uncertainty and Envu's Green Solutions Team
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In this episode of the GCSAA Podcast, we sit down with Zac Reicher, Ph.D., a Green Solutions Team Specialist for Envu, which has sponsored this podcast almost since its inception. We talk with Reicher about his path into a career in turf, his long stint as a member of the academic community, his role with Envu and how he works with golf course supe…
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Let's Talk Club Management Ep. 98 - Supply Chain Attacks
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We are thrilled to welcome back to our podcast our favorite cyber security experts at Pulsar Security, a CMAA Education Partner, for answers to our questions about supply chain vulnerabilities. Pulsar Security is a cybersecurity company whose mission extends to protect clubs and their members against malicious attacks. We define what a supply chain…
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Let's Talk Club Management Ep 97 - All Things to All Members
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What is on the minds of club leaders across North America? A Club Leader's Perspective explores the pressing trends and issues impacting the club industry in 2023. GGA Partners has released its emerging trends and challenges research in collaboration with CMAA. On this episode, we’re joined by Dr. Eric Brey and Ben Hopkinson of GGA Partners as we d…
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53. Bubba Wright on the 2023 U.S. Women's Open and Life at Pebble Beach
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This episode features a conversation with Bubba Wright, the GCSAA Class A superintendent at Pebble Beach Golf Links, as he and his team prepare for the 2023 U.S. Women's Open, July 3-9. We talk about what's gone into readying the course for the first women's professional event to be contested at Pebble Beach since the 1940s, Wright's long affiliati…
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Let's Talk Club Management Ep 96 - Culture of Health and Wellness in Clubs
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On this episode, we’re joined by Ashley Zechello, a student member at Johnson and Wales University – Providence. She’s a member of the student chapter e-board and has been an active member of CMAA since 2020. Her research, The Culture of Health and Wellness within the Private Club Industry, seeks to explore how employee well-being programming can b…
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Sam Jennings worked with Prince for 9 years. In Part 2 we go behind the scenes of the creative process - what was Prince really like to work for? As the Musicology and 3121 eras create a commercial career ...
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INTRO 2min - Do you have a most cherished Prince related possession (from the 9 years you worked together)? "I joke with my friends that I only buy vinyl with my name on it!" 4mins - Biggest 'pinch-me' moments working with Prince...? 3121 era, cherished memories. 6mins30s - Which kind of people engaged Prince best behind the scenes? 7mins30s - Prin…
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Let's Talk Club Management Ep 95 - Wellness Hacks
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As many of our listeners enter into their busy season, we wanted to explore some wellness hacks for staying healthy (physically and mentally) when things get stressful. We’re excited to welcome Lauren Leon, CEP, Director of Fitness at Washington Golf and Country Club (WGCC). We chatted with Lauren about what are some of the best practices or progra…
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Let's Talk Club Management Ep 94 - Secrets to Acing the Interview
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On this episode, we are talking about the interview process, how to answer, and what to ask with the experts at KOPPLIN KUEBLER & WALLACE. KK&W is a leading club industry recruiting and consulting firm and a long-time CMAA Education Partner. We are thrilled to welcome back to the podcast, KK&W Principals Kurt Kuebler, CCM, and Tom Wallace, CCM, CCE…
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Sam Jennings worked with Prince for 9 years. Growing up in Chicago, he went from throwing fan parties during the 'Wild West' years of the internet in the 1990s, to becoming a very meaningful contributor ...
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INTRO 2mins30s - Growing up in Chicago Illinois 4mins - Pursuing a career in the Web back in the mid 90s..."it was an interesting time, it was kind of like the Wild West" 5mins30s - Nona Gaye & The Beautiful Experience 6mins30s - Finding all of the other Prince fans on the internet via online communities...and organising parties at the Berlin club …
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