The world of technology is complex. Each episode of TechSperience will uncover helpful technology, cybersecurity, cloud, and workplace transformation tips to help the everyday IT professional. Tune in for advice from leading IT experts covering retail, manufacturing, healthcare, K-12, higher education, and more.
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Episode 127: AI in Healthcare – A Revolution in Progress
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AI is revolutionizing healthcare by analyzing massive datasets to uncover hidden patterns, leading to breakthroughs in disease diagnosis, treatment, and patient care. Join Jennifer Johnson and Jamal Khan as they explore AI's impact on healthcare. They delve into critical ethical considerations, governance structures, data security measures, and AI'…
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Episode 126: Enhance Your Experience with Windows 11 Pro Devices
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Feeling overwhelmed by the switch to Windows 11? Wondering if it's worth the hassle or worried about a complicated migration process? Unsure if Windows 11 is a complete overhaul or a familiar friend with new features? In this podcast, we'll tackle all these questions and more, including the exciting world of AI integration within Windows 11. We'll …
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Episode 125: Navigating the AI Revolution in Manufacturing
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Artificial intelligence (AI) has been nothing short of revolutionary for the manufacturing industry. From research and development to production, and even extending to aftermarket services, AI can drastically improve productivity, bolster quality control, and optimize supply chains in the industry. However, adopting AI in manufacturing is not witho…
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Episode 124: Leveraging the Power of TIDC in Manufacturing
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Manufacturers demand better technology delivery. In this podcast, we'll explore how Connection's Technology Integration and Distribution Center (TIDC) can help manufacturing IT organizations invest in automation, tech modernization, and leverage our deep technology experience to reduce costs, improve efficiency, and free up it staff to focus on mor…
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Episode 123: Migrating to Windows 11 Pro Devices to Boost Productivity with AI
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The pace of work has increased exponentially—along with the crush of data, information, and always-on communications. People are struggling to shoulder the weight of it all, while business leaders feel pressure to increase productivity amid economic uncertainty. New Windows 11 Pro devices are well-positioned to tackle these challenges and accelerat…
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Episode 122: Transforming Retail Through the Power of AI
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Guests: Brian Gallagher, Retail Strategy Director at Connection Jamal Khan, Chief Growth and Innovation Officer at Connection The role of artificial intelligence (AI) is becoming increasingly prominent in the retail landscape. Discover how AI is reshaping the retail landscape, from enhancing customer experiences and optimizing supply chains to boos…
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Episode 121: Leveraging Advanced Technologies to Modernize Manufacturing
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We’re at an inflection point in U.S. manufacturing. Those that are not investing in advanced technologies today will quickly find themselves uncompetitive. Those that are beginning to modernize their facilities, however, are achieving smarter and more digitally excellent design and production. In this podcast, we'll explore how manufacturers can le…
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Episode 120: How to Modernize Your Data Center and Save Big with AMD
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Modernizing your data center is crucial to your organization's long-term success. In this podcast, we'll better define what data center modernization can look like for different organizations, talk through some of the ideas and promises from AMD, and offer up stories of where teams can succeed. Host: James Hilliard Guests: Kristin Hintlian – AMD Ch…
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Success in retail has become centered on the customer experience. Take the friction out of purchasing with VMware while using an infrastructure that’s already in place. Check out this TechSperience podcast to hear from the retail experts at VMware and Connection on how to connect employees with consumers and transform your locations into faster and…
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Episode 118: Optimize IT Support and Manageability in Today’s Remote Environment
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It's time to rethink your IT strategy and support for remote employees. Learn how to simplify device manageability including provisioning, deployment, and security in this podcast featuring experts from Intel and Connection. Host: James Hilliard Guests: Rhett Livengood, Director of Digital Business Enabling at Intel Mark Wulfhorst, Director of Tech…
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Episode 117: Optimize Manufacturing Operations with Asset Tracking Technologies
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The aftereffects of COVID have brought new challenges requiring new ways of thinking. Most manufacturers and warehouses leverage some level of asset tracking, typically to minimize loss. But location or asset tracking can be used throughout the entire supply chain lifecycle to help identify operational efficiencies. Asset tracking gives you the dat…
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Episode 116: How Artificial Intelligence is Changing Everything in Retail
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Retailers can reduce shrinkage, diminish stockout, and enhance experiences for customers and employees with artificial Intelligence (AI). But that is just scratching the surface. AI-enabled intelligent stores can optimize so much more like managing staffing resources, reaching sustainability goals, and even predicting customers’ needs. This podcast…
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Episode 115: Next-Gen Endpoint Security for the Healthcare Sector
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The healthcare industry is seeing tremendous change. With the pandemic, staffing shortages, and a backlog of patients needing care, now is the time to reset and question traditional approaches. Add in the pressure of data protection and compliance, supporting remote working environments, and providing telehealth services – finding the right technol…
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Episode 114: Prevent Data Loss with Uninterruptible Power Supply (UPS) Solutions
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We often take power for granted. But when there’s a power failure, a planned outage, or a natural disaster, we’re reminded that power is such a necessity. In today’s digital world, data loss and downtime for IT can lead to long-term financial and reputational damage for organizations. The risks are even greater for healthcare and critical infrastru…
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Episode 113: The Technology Link - Enhancing User Experience
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In a recent Forrester report, 77% of full-time employees said PC devices play a critical factor in their ability to do their work. In today’s climate of hybrid and remote environments, how do you determine what technologies users need and what's at risk if user experience isn't prioritized? Listen to this podcast to hear why developing persona-base…
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Episode 112: Hybrid Cloud Strategies for the Modern Data Center
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Research by IDC show that 90% of enterprises around the world are relying on a mix of on-premises, or dedicated, private clouds, as well as public clouds, and legacy platforms to meet their infrastructure needs. Data center cloud solutions need to change as business needs fluctuate. This episode covers the best practices of a hybrid cloud strategy …
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Cybersecurity Awareness Podcast: Spotlight on Higher Education
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Colleges and universities are prime targets for cyber attackers. From the large volumes of PII to medical and research data, higher education institutions are a gold mine for bad actors. The pandemic also added new attack vectors as institutions turned to remote and hybrid learning environments. CISOs, CTOs, and IT teams within higher education hav…
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Cybersecurity Awareness Month: Spotlight on K-12
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K-12 is a highly targeted sector when it comes to cyberthreats. In a recent report by CoSN, cybersecurity is a top priority among CTOs. Remote and hybrid environments have drastically increased the volume of devices to support the needs of educators and students. And each device is a potential point of entry for bad actors. There’s also a lot of PI…
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Cybersecurity Awareness Month: Spotlight on Manufacturing
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Host: James Hilliard Guests: Ryan Spurr, Director of Manufacturing Strategy at Connection Steve Nardone, Senior Director of Security and Network Solutions at Connection Tim Allen, Director of Operations and Technology at Connection The pandemic, smart manufacturing initiatives, and Industry 4.0 trends has shifted manufacturing into a digital transf…
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Cybersecurity Awareness Month: Spotlight on Healthcare
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Host: James Hilliard Guests: Dr. Keith Nelson, Director of Healthcare Strategy, Connection Steve Nardone, Senior Director of Security & Network Solutions, Connection Tim Allen, Director of Operations and Technology, Connection The value of patient medical information makes healthcare entities prime targets for cybercriminals. According to IBM’s 202…
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Episode 111: Mobile Technology Trends for In-Person Industries
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Mobile technologies play a critical role in today’s digital world. While there’s a big focus on our remote and hybrid workforce, there are many industries that are in-person. This podcast explores how mobile technologies have evolved since the pandemic – from the frontline employee and customer experience point of view – across healthcare, retail, …
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Episode 110: Reimagining the Workplace Experience
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James Hilliard welcomes Nathan Coutinho from Logitech to discuss why organizations should reevaluate IT and office space planning. With high-turnover rates and many employees feeling “burnt out”, now is the time to pause and think about what solutions are needed to encourage meeting equity and enhance collaboration among in-person and remote teams.…
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Clip of Episode 106: Navigating Supply Chain Challenges
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The following is a 12-minute clip of Episode 106. Click here to listen to the full episode. Navigating the complexities of today's IT global supply chain issues is a challenging undertaking for any organization. This audio clip highlights a few strategies businesses can implement to procure and deliver necessary technologies needed by their employe…
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Clip of Episode 108: Current Trends and Challenges of IT Staffing
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The following is a 6-minute clip of Episode 108. Click here to listen to the full episode. From low unemployment rates to a high demand for IT professionals due to hybrid and remote work environments, traditional recruiting activities are no longer effective. Listen to this clip to learn what new strategies are needed to fill your IT positions. Hos…
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Clip of Episode 109: PC Security and Today’s Cyber Security Threats
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The following is a 10-minute clip of Episode 109. Click here to listen to the full episode. Host: James Hilliard Guest: Rhett Livengood, Director, Digital Business Enabling at Intel Today’s digital work environment has elevated cyber security risks for organizations. It’s no longer safe to only rely on software-based solutions. This podcast clip ex…
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Episode 109: PC Security and Today’s Cyber Security Threats
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Host: James Hilliard Guest: Rhett Livengood, Director, Digital Business Enabling at Intel Today’s digital work environment has elevated cyber security risks for organizations. It’s no longer safe to only rely on software-based solutions. This podcast explores why we IT teams should adopt a “zero-trust” mindset and how you can equip your employees w…
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Episode 108: Current Trends and Challenges of IT Staffing
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Internal hiring managers looking to fill IT positions are currently experiencing a wide variety of challenges. From low unemployment rates to a high demand for IT professionals due to hybrid and remote work environments, traditional recruiting activities are no longer effective. Listen to the podcast to learn what new strategies are needed to fill …
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Episode 107: Delivering Hybrid & Remote Workforce Capabilities, 12th Gen Intel Core
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Today’s work-from-anywhere paradigm brings key challenges that organizations must address through IT transformation. This episode explores new PC solutions to address the needs of hybrid and remote employees while easing device management for IT staff. Topics include built-in security, accelerated compute capabilities, and automated data processing…
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Episode 106: Navigating Supply Chain Challenges With GlobalServe
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Navigating the ever-growing complexities of today's IT global supply chain issues is a challenging undertaking for any organization. In this episode, we'll dive into how GlobalServe, part of the Connection family, is helping customers to navigate these challenges. Host: James Hilliard Guests: Peter Waters, Senior Director of GlobalServe Solutions J…
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Episode 105: Microsoft Autopilot for Education
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When COVID-19 hit, school IT teams found themselves needing to reevaluate the tools they were using. Modern solutions from Microsoft including Autopilot and Intune can bring an array of benefits to the education space. In this episode, we'll explore how the education field can utilize these technologies in schools to benefit teachers, administrator…
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Episode 104: Who Is Protecting Your Networks, And Can More Be Done?
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Does your IT team need an IT team? Here are insights into our managed services and how they help teams to secure their environments. Guest: John Chirillo, Managed Services Director at Connection Guest: Tony The, Services Businesses Development Manager at Connection Host: James Hilliard Show Notes: [0:45] Introduction of guests [1:35] What are the t…
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Episode 103: How Public Sector Can Use Stimulus Funds
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Learn more about the stimulus packages that have passed since COVID-19 and how it impacts information technology in the public sector space. Guest 1 Title and Bio: Jeff Chabot, Public Sector Segment Director - Jeff is the Segment Strategy Director of the Schneider Electric Federal Sales Team. His team is responsible to lead the sale, customer suppo…
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Episode 102: Tour De Force of Tech Collaboration
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Finding the “best in class” IT resources to meet all for your wish-list items can be a challenge, especially when trying to future-proof your infrastructure and remote workforce all while maintaining security protocols and budgets during a world pandemic. Tech expectations continue to increase and the need for collaborative IT solutions has become …
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Episode 101: RTO and the Future of the Office
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In 2022, many companies are navigating how to return to the office safely and smartly. In this episode, we address this challenge and explore some possible technology solutions surrounding RTO. Guest 1 Title and Bio: Tony Dancona, Digital Workspace Evangelist and part of Connection Lab. With more than 25 years of experience in virtualization and en…
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Windows 11 Pro has arrived. Why should you make the switch? Listen in for more information on what you can expect from the upgrade – features, timelines, security, and more. Host: James Hilliard Guest 1: Burt Kersey, Lenovo Channel Account Executive Guest 2: Ashley Lofaro, Microsoft OEM Senior Partner Development Specialist Show Notes: [00:19] Intr…
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Episode 99: Addressing QSR Workforce Restraints With Elo In-Store Products
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Learn how Connection's partnership with Elo can help to address the new changes within the QSR industry, including staffing shortages, changes in customer demand and behavior, and supply chain issues. Host: James Hilliard Guest 1: Brian Gallagher, Retail Strategy Director, Connection Brian is a Retail veteran who has spent the past 5 years supporti…
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Episode 98: How TIDC is Navigating the Challenges of the Covid Era
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Host: James Hilliard Guest: Steven L. Crowther – VP of the TIDC Guest: John Milburn – Sr. Director TIDC Operations In the unprecedented COVID era, TIDC is still making things happen and doing more with less. Here's how they are mitigating around the current constraints on labor, supply chain constants, and the COVID-19 delta variant. Show Notes [0:…
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Episode 97: The Hybrid Workforce Is Here To Stay
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As we celebrate Cyber Security Awareness month, Connection in partnership with Intel, bring you a timely podcast to help your organization stay safe from cyber threats and help educate hybrid workers on best practices. Intel and the Connection Security practice collaborate and talk candidly with James to unveil some insights you many never have con…
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Episode 96: Embracing cloud IT for business resilience and agility in Manufacturing
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In order to survive, manufacturers must be agile in surviving disruption. Industry 4.0 technologies are reinventing how manufacturers do business and, to stay competitive, companies will need to embrace these technologies to capitalize on the efficiencies, cost savings, and improved uptimes that might be gained. Host: James Hilliard Guest 1: Ryan S…
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Episode 95: Always Connected, Always Collaborating with Microsoft and Lenovo
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Host: James Hilliard Guest 1: Robert Gates, Cloud Technical Architect at Microsoft Guest 2: Trinh Tran, Partner Technology Strategist at Microsoft Guest 3: Burton Kersey, Senior Channel Account Manager at Lenovo Guest 4: Matt Skoog, Partner Development Specialist – Mobility Activations Description: James Hilliard your host welcomes Robert Gates, Tr…
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Connection Inside Access: Shifting Gears, Impacting Retail Through Operational Excellence
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Host: James Hilliard Guest 1: Brian Gallagher, Retail Strategy Business Dev Director at Connection Guest 2: Tim Vanevenhoven, Director of Business Development and Strategic Partnerships at Aruba Guest 3: Tim Kane, Retail Solutions Industry Consultant, North America Retail at Zebra Technologies Description: James Hilliard your host welcomes Tim Vane…
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Connection Inside Access: Shifting Gears,The Power of Employee
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Host: James Hilliard Guest 1: Brian Gallagher, Retail Strategy Business Dev Director at Connection Guest 2: A special guest from Apple James Hillard, your host, welcomes Brian Gallagher and a special guest from Apple to today’s episode to have a discussion about the current state of retail. Our experts talk about how important it is to empower your…
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Connection Inside Access: Shifting Gears, Retail to E-Tail: Understanding the E-Commerce Journey.
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Host: James Hilliard Guest 1: Brian Gallagher, Retail Strategy Business Dev Director at Connection Guest 2: Jamal Khan, President Global Digital and ECommerce at Connection In today’s episode, James Hilliard, your host, welcomes Brian Gallagher, Retail Strategy Business Dev. Director at Connection, and Jamal Khan, President Global Digital and EComm…
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Episode 91:Three Ways to Support K12 Education Through the CARES Act
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Host: Penny Conway Guest 1: Pamela Aulakh, Vertical Alliance Manager for K12. Connection Guest 2: Kevin Schmid. Public Sector Alliances Manager. Intel. Description: Penny Conway, your host, is joined by Pamela Aulakh and Intel's Kevin Schmid for today’s episode to talk about the three ways that the CARES Act can support K12 education and how school…
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Episode 90: Intel and Cyber Security Experts Unveil a 3 Step Security Strategy for your Infrastructure
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Host: Penny Conway Guest 1: Yasser Rasheed. Global Director (Enterprise Endpoint & Security Products) Intel Corporation Guest 2: Stephen Nardone. Practice Director, Security Technology Solutions Group. Connection. Description: According to the 2020 Harvey Nash KPMG CIO Survey, security is currently the number one priority across the IT landscape. A…
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Host: Penny Conway Co-Host: Rob McIntosh Guest: Steven L. Crowthers VP of TIDC Guest: Mark Wulfhorst Director of Technical Services and Solutions A continued conversation with the leaders of Connection's TIDC - Technical Integration and Distribution Center in Wilmington Ohio. Logistics companies throughout the Nation have been stressed with supply …
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Episode 88: Roundtable of Users and Administrators talking Microsoft Teams
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Host: Penny Conway Guest 1: Jeff Trent — Vice President, Federal Sales — Connection Guest 2: Rachel Spannuth - Business Applications Specialist - Connection Guest 3: Rob McIntosh- Marketing Manager Business Solutions Group - Connection In the new age of digital collaboration MS Teams continues to evolve and emerge as the platform of choice for gove…
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Episode 87: E-Rate Changes, Deadlines and How to Get Started
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Host: James Hilliard Guest : Tom Halberda, - Director of E-Rate & Data Center Sales - Connection SLED There has been no more important time in the history of our schools and libraries to take advantage of all the E-Rate program has to offer. Affordable internet and telecommunications during these challenging times is mission critical and E-Rate wil…
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Episode 86: Top 3 Tips and Tricks of Microsoft Teams
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Host: Penny Conway Guest 1: Katie John — Senior Product Manager — Microsoft Center of Excellence Guest 2: Jenny Gibson-Kautz, - Partner Development Specialist - Microsoft Center of Excellence Guest 3: Rob McIntosh, - Marketing Manager - Connection Business Solutions Group Microsoft currently has over 115,000,000 daily users and growing every day. W…
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Episode 85: Seven Reasons to Back Up Your Office 365 with Jason Buffington and Franklin Nsude
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Host: Penny Conway Guest 1: Jason Buffington — Vice President, Solution Strategy — Veeam Guest 2: Franklin Nsude, Sr. Microsoft Cloud Solutions Architect According to a recent Veeam Customer Survey, 76% of Office 365 users don’t realize they needed to back up their data, this should make us all feel a little nervous, especially as we are living in …
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