Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while …

Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the col…

Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance re…

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our fina…

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episode Find the additional podcasts mentioned in the episode below: SHIFT podcast In Machines We Trust WSJ’s The Future of Everythi…

On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our seco…

While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, joins Sam and Shervin to talk about their predictions for AI trends in 2024. Find the additional studies and resources mentioned in the episode below: Tom Davenpo…

*New! for a limited time, please take our short listener survey. We value your feedback!* On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conf…

*New! For a limited time, please take our short listener survey. We value your feedback!* When Mark Surman produced a pro-peace public service announcement for his local TV station as a self-proclaimed “punk rock kid” in the 1980s, he wasn’t thinking about a future career evangelizing fair, equitable, and trustworthy technology access for everyone.…

Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One. Prem joins …

When Vandi Verma saw the Spirit and Opportunity rovers land on Mars while she was working toward a Ph.D. in robotics, it set her on a path toward working at NASA in space exploration., Perhaps unsurprisingly, today, as chief engineer for robotic operations at Nasa’s Jet Propulsion Laboratory (JPL), Vandi sees the biggest opportunities for artificia…

Ellen Nielsen, Chevron’s first chief data officer, sees data as the common thread throughout a career that has spanned systems, digital data, procurement, and supply chain. In her current role, she applies what she’s learned to Chevron’s wide-ranging AI and machine learning initiatives, including the use of robots and computer vision to inspect tan…

Miqdad Jaffer brings a background in engineering to his role as director of product for digital marketplace platform Shopify. Users might recognize the commerce platform as one that enables a fast and secure online checkout experience. On the merchant side, Shopify enables business owners to set up e-commerce sites where they can list and sell thei…

As an associate professor at Harvard Business School and cofounder of the Customer Intelligence Lab at the school’s Digital Data Design Institute, Ayelet Israeli’s work is focused on how data and technology can inform marketing strategy, as well as how generative AI can be a useful tool in eliminating algorithmic bias. One of the products of her re…

A former startup employee herself, Shilpa Prasad knows the level of commitment and effort required to begin a new venture. That’s what led her to join LG Nova, electronics manufacturer LG’s innovation incubator, as an entrepreneur in residence. In her role, Shilpa identifies promising startups — particularly those working with AI — and coaches and …

Starting a career with the ambition of becoming a medical doctor and ending up a technical leader for a major automaker might seem an unlikely path, but for Anders Sjögren, who leads data and AI innovation projects for Volvo Cars, it was a perfect trajectory. On this episode, Anders joins Sam and Shervin to explain the ways the carmaker uses data a…

At Amnesty Tech, a division of human rights organization Amnesty International, Damini Satija and Matt Mahmoudi leverage their expertise in technology and public policy to examine the use of AI in the public sector and its impact on citizens worldwide. In Part 1 of Matt and Damini’s conversation with Sam and Shervin, they described scenarios in whi…

Amnesty International brings together more than 10 million staff members and volunteers worldwide to advocate for social justice. Damini Satija and Matt Mahmoudi work with Amnesty Tech, a division of the human rights organization that focuses on the role of government, Big Tech, and technologies like artificial intelligence in areas like surveillan…

Jeremy King leads a team of 1,400 passionate engineers working on the continuous improvement of Pinterest’s image-driven platform. With a background that includes heading up a translation team at eBay and overseeing the technology behind Walmart’s U.S. retail stores and e-commerce business, Jeremy is now responsible for technology operations at Pin…

When Zan Gilani came to the U.S. from Pakistan to complete his undergraduate studies, he chose to study Chinese because it was rumored to be a difficult language. At the time, the tech industry was booming, and he quickly became interested in applying his passion for foreign languages and learning more generally in a technology-rich environment. Th…

Naba Banerjee’s identity as a “forever learner” led to her become the first female engineer in her family. That curiosity has informed her career choices as well, leading her to companies as varied as Tata, Cognizent, Walmart, and AAA. Now, as director of trust product and operations at vacation rental platform Airbnb, she is continuing let her cur…

As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, agriculture, and construction in Singapore and the Philippines. In his role, David is leading some unexpected — …

When Elizabeth Anne Watkins started her doctoral program, she landed a research role studying journalists’ use of security and privacy technologies — but she found the security tools confusing and difficult to use. Today, as a research scientist in the social science of AI at Intel Labs, she advocates for other end users faced with understanding an…

Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer serv…

Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she joined Aflac in the summer of 2022. Shelia joins Sam and Shervin to share how using artificial intelligence and ma…

Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data science director of well-being at Instagram, where she works to enhance trust, safety, and integrity for users of …

Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fund (WWF), can share myriad examples of how these technologies are helping our planet. On this episode, Dave joi…

Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able to do both. One of her key goals is to enhance and unify the end-user experience across Expedia’s many brands, …

Anders Butzbach Christensen began his career in product management before landing his dream job working for the Lego Group in Denmark. Today, as head of data engineering, he’s leading Lego’s digital transformation with a specific focus on designing and building data products, including self-service applications that technology and business teams ca…

Michelle McCrackin, senior manager of analytics learning and development at Delta Air Lines, never imagined that she’d be an analytics leader when she first joined the airline as an HR business partner. But, faced with the challenge of hiring outside analytics talent, she proposed a solution that would change her career path along with the paths of…

As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible. But Microsoft has long invested in developing its own artificial intelligence technologies, for internal and external customers alike. And…

When Ziad Obermeyer was a resident in an emergency medicine program, he found himself lying awake at night worrying about the complex elements of patient diagnoses that physicians could miss. He subsequently found his way to data science and research and has since coauthored numerous papers on algorithmic bias and the use of AI and machine learning…

While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2022 research report, "Achieving Individual — and Organizational — Value With AI." Cohost Sam Ransbotham is joined by BCG Henderson Institute's global director François Candelon for a discussion of…

While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2020 research report, "Expanding AI's Impact With Organizational Learning." Download a PDF copy of the slide deck from this webinar here. Follow along with our speakers: 1:15-1:35 — Page 3 1:38-1:5…

With a background in building enterprise platforms for organizations, including Oracle and Walmart, Wayfair CTO Fiona Tan oversees all of the technology initiatives for the Boston-based e-commerce company. As the home furnishings retailer begins to open brick-and-mortar stores, it’s taking lessons learned from the digital space to inform how it mar…

Khatereh (KK) Khodavirdi is focused on using AI to create better customer experiences — a process she compares to creating an “AI Legoland,” in which various technology components fit together to build cohesive solutions for PayPal’s customers. This is an approach she is applying in her role as senior director of data science in the online payment …

Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data during its in-studio fitness classes: so that AI algorithms can turn that data into feedback that empowers people…

As chief data officer of payroll and benefits management company ADP, Jack Berkowitz has three primary responsibilities. One is to oversee the organization’s data overall, ensuring that functions like data governance, security, and analytics, are running well. Another is to build ADP’s data products, such as people analytics and benchmark tools. Bu…

Tonia Sideri was a data scientist herself before taking on her role as head of Novo Nordisk’s AI and Analytics Center of Excellence. Now she’s putting her experience to use helping the Danish pharmaceutical company in its quest to develop medicines and delivery systems to treat diabetes and other chronic diseases, such as hemophilia, obesity, and g…

You might have seen Land O’Lakes’ dairy products on store shelves without giving much thought to how they got there, but that’s something CTO Teddy Bekele thinks about every day. While the farmers and agricultural retailers of Land O’Lakes work to produce the cooperative’s products, starting from the seeds used to grow animal feed, Teddy Bekele is …

Stéphane Lannuzel has worked in the beauty industry for 15 years and now directs the Beauty Tech program at L’Oréal. His team uses artificial intelligence to improve customer experience in a variety of ways, including helping them try on cosmetics virtually and providing product recommendations. L’Oréal recently developed TrendSpotter, an AI-based …

Frank Nestle, Sanofi’s global head of research and chief scientific officer, was inspired to enter the health sciences field after reading an Albert Camus novel and realizing his calling was to help others. In his current role, Frank oversees the pharmaceutical company’s transition from primary care to specialty care, which includes developing medi…

Me, Myself, and AI returns on Tuesday, August 2. Hear what others are saying about the show — and leave us a review! (Your review comments may be used in Me, Myself, and AI materials.) Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn.…

It might seem like cosmetics and perfume are products shoppers need to try out in person before buying, but artificial intelligence is opening up new avenues for reaching and understanding consumers — as well as new ways to manage supply chains. In this episode, we learn how Estée Lauder’s Sowmya Gottipati leveraged her earlier technology leadershi…

As Boeing China’s regional director of airspace and airport programs, Helen Lee is helping the aerospace giant work toward improving airport and airspace operational efficiency and enhancing flight safety for its aviation customers. In this episode, Helen discusses ongoing research that involves using AI to analyze the wake turbulence of aircraft w…

eBay is familiar as an e-commerce site that facilitates transactions between buyers and sellers. But as eBay’s first chief AI officer, Nitzan Mekel-Bobrov is focused on the role artificial intelligence technology can play in enhancing the user experience for everyone who engages with the platform. In this episode, Nitzan shares examples of the AI t…

Over the course of her nine-year tenure at LinkedIn, Ya Xu has held technology roles with increasing responsibility. Today, she heads the data function for the online professional networking platform. Ya joins hosts Sam and Shervin in this episode to discuss AI’s essential role in helping LinkedIn create the best “matches” — content creators with c…

Specialized teams — particularly technology teams — often face challenges as they strive to work cross-functionally, especially at legacy organizations. For Kobi Abayomi, vice president of data science at Warner Music Group, addressing such challenges starts with hiring strong talent into the technology function. In this episode, Kobi joins Sam and…

Katia Walsh began her career as a journalist in her native Bulgaria and is now the global chief strategy and AI officer at retailer Levi Strauss & Co. Over the course of her career, she has developed a passion for three things: the power of information, the power of technology, and the power of machine learning. Her enthusiasm for these subjects is…

Consumers have invited AI into their lives with voice-activated personal assistants like Siri and Alexa, but how do they feel about computer vision technologies that can provide visual coaching and feedback in their homes? Sanjay Nichani, vice president of artificial intelligence and computer vision at Peloton Interactive, describes one compelling …