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Launching a brand new internal comms platform is a lot of work, but work worth doing. But imagine launching one during a pandemic. . . in healthcare. That's what Lori Stewart and the communications team at Ohio State University Wexner Medical Center faced this past Spring with the launch of HealthBeat Hub.…
 
Rita Zonius is the director of The Enterprise Social Engineer and former head of internal digital communications for ANZ. Based in Melbourne, Australia, she joined the podcast to talk about the five steps leaders can take as we reset and think about performance differently during the current health crisis and (just as important) after it subsides. …
 
For the past few months, I've been doing a live show with Rachel Miller from All Things IC called "Spin The Wheel." And we've been spinning the wheel on internal comms every week. Episode 7 was focused on building an investment in internal comms. I thought podcast listeners would enjoy the conversation. If you'd like to watch this episode or any of…
 
I first met Kristin Graham at Amazon's first-ever summit of their own internal communicators. I sat in on her session last February and knew I wanted to get her on the podcast. Then the pandemic hit but we did finally get it recorded. This is a different episode because we though it would be fun to go live for the interview. You can find the origin…
 
So much can change in six months. When Chris Berger first appeared on the podcast, coronavirus wasn't even a whisper. Listen to this episode and hear Chris talk about how COVID-19 presented the greatest comms challenge of his career. And how they handled corporate messaging when news and advice was changing all the time across state lines. And Chri…
 
This is a difficult time for many. But even that even come close to the challenges that people are facing during the pandemic. For some, there are new challenges. For others, these challenges are simply exacerbated. I invited Dr. Leeno Karumanchery on to try and help make sense of all of it for us. He's the Chief Diversity Officer at MESH/Diversity…
 
In the pandemic, the world is recognizing and celebrating the dedication and sacrifices of those medical professionals on the frontline. And while they might not be treating patients, healthcare communications pros like Paul Baltes are also going above and beyond. As the director of communications for Nebraska Medicine, listen to Paul share how the…
 
Imagine around the same time a brand new company has formed (out of an old company) and then a pandemic hits. That's what Susan Cleveland and the team at Trane Technologies spent their March doing. Listen to their experiences of communicating during the health crisis and how a brand new internal comms platform - ClimateZone - became an invaluable r…
 
During the COVID-19 crisis, we know that employees want to hear from the experts over anyone else, including doctors. That's why I invited my friend Dr. Randy Sharma, aka The Rock Doc, to share what he's experiencing on the front lines of the pandemic, as well as advice for those feeling isolated during this strange time.…
 
Just this week, Edelman released its Trust Barometer Special related to COVID-19 and it's both important and inspiring for communicators to listen to. Joining the podcast is Tamara Rodman, Executive Vice President of their Employee Experience practice. We discuss the 8 key findings from the report that impact communicators. You can get the full rep…
 
Southern Company Gas wanted to stand out in their industry and upgrade and update the employee experience. To deepen the connection between the employees and the business, the company launched FUEL - their workforce communication platform. Listen to J.P. Salman, director of internal communications and creative services, talk about the early success…
 
A common theme in communications is about internal going external and external coming internal. But this is a unique case from Extreme Networks where their internal comms platform is being used to communicate and connect an external partner network - and the same platform is used to connect employees. Mitch Reyes is part of the marketing team who h…
 
Internal communicators who are looking to be more efficient with their time but continue to build creative content would be wise to listen to Allison Nelik, VP of Internal Communications at MSCI. On this episode of Culture, Comms & Cocktails, Allison shares how they've streamlined their internal communication efforts, all the while publishing impor…
 
When many think of internal communications, we think of large corporations. And that's true. But also non-profits make investments in keeping employees in the know, too. Amy Hadsock is the Senior Director of News Channels for the American Cancer Society and she shares how ACS2Go has changed internal comms for the good there.…
 
I've been connected on LInkedIn with Chris Berger for a few years now, and that included his time at Walmart to now being the Assistant Vice President of Corporate Communications at Atrium Health. Listen to hear about his strategy when it comes to leading the employee advocacy charge at Atrium, but he also shares additional insights into Teal Insid…
 
CSG heard from employees that employee communications needed more buzz. . . and so Kyla Shea, global communication strategist, and the CSG communications team delivered The Buzz this year. It's their one true global internal communications platform that sends relevant personalized news where employees are - whether that's on the web or on their pho…
 
Delphi Technologies has been through a lot of changes in the past few years. And thankfully, Charlotte Riss, global internal communications manager, has been there leading the charge. Listen to her stories about wading through a company split and welcoming new CEOs, along with some of the communication challenges and opportunities with each.…
 
It was a lot of fun working with Melissa Murray and the team at CP on implementing CP XChange, the company's primary internal communication platform. Being a 100+ year-old railway company, you can imagine some of the communication challenges they face. Union workforce. Workers away from computers and traditional access. Spread out over thousands of…
 
This summer, SocialChorus shared the 2019 Internal Communicator Index, a new study that sheds some light on a few new IC trends and data points. Sonia Fiorenza, the VP of Communications & Engagement at SocialChorus, talks about why communicators should be paying attention, in addition to some of her own thoughts on the profession.…
 
While at IABC World Conference this week, I spoke with Michael Nord, Client Relations Director at The Fifth Business and member of IABC's International Executive Board (IEB). No matter where we meet, I always enjoy conversations with Michael and hope you enjoy this one about his volunteer commitment to IABC and his journey along the way.…
 
I thought it would be a good idea to interview communicators who were at this year's FutureComms event in New York City. And while it might have a been a good idea, I only had time to interview one. Listen to Joey Nord, director of corporate communications, at Ciox Health share her experiences in year 1 of using a new internal communications platfo…
 
How does your company communicate during acquisitions? Listen to Lindsay Williams, the director of digital communications at AccentCare, talk about how their internal communications platform is critical to bringing in these new employees. She also has great advice for internal communicators who get hung up on things being "perfect."…
 
I have long thought that communicating to employees in the utility industry is perhaps a bit trickier than other industries. In this episode, I talk to Jaycee Breese, internal communications manager at Evergy. The company recently went through a merger and so we talked about how that has impacted the culture there. But perhaps most insightful is Ja…
 
Pleased to be joined on this episode of Culture, Comms & Cocktails with Shiv Singh, co-author of "Savvy: Navigating Fake Companies, Fake Leaders and Fake News in the Post-Trust Era." On this episode, we talk about what the world of fake news has done to corporate communications and what internal communicators can do about it. Shiv shares what commu…
 
If you've traveled practically anywhere throughout the US, you've seen a Love's Travel Stops. Kyla Turner, communications manager, shares how her background at Southwest Airlines has made an impact on the culture at Love's, along with the success of employee-generated content for Love's Now, their internal communications platform. And you won't wan…
 
They said it wouldn't be easy getting a CIO on the podcast, but not every CIO is Susan Gerock from Washington REIT. She has a vision on what the role of CIO should be that communicators will love. Listen to her stories on why WashREIT made the investment in a new internal comms platform and her advice on why other CIOs should play an active role in…
 
The story about MGM Resorts and LEO was too big for just one podcast episode so I invited Kelley Tucky, Corporate VP of Events and Communication, to talk a bit more about leadership's involvement with LEO and what's the new internal comms platform has meant to the cultural evolution at MGM Resorts. Culture, Comms and Cocktails is supported by Socia…
 
In the very first episode of Culture, Comms and Cocktails, listen to Rey Bouknight, executive director of internal brand and engagement at MGM Resorts, talk about the launch of LEO, a brand new internal communication program for the company. You'll also get a glimpse into the culture and branding efforts at MGM Resorts. Rey is a fantastic communica…
 
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