Better Together: Customer Conversations – a series where customers, partners, and thought leaders discuss solving business challenges with SAP Business Technology Platform. Hear from your peers and join in the inspiring conversations.
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HomeMade creates a self-service elder care solution because there’s no place like home (for Customer Experience and Financial Management)
19:45
19:45
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19:45
Hear about their journey to rapidly disrupt home-based eldercare by removing the heavy lifting between service providers, customers, and the government. Tamara McCleary, CEO of Thulium, sat down with Laura Westhorpe, General Manager at HomeMade, and Selim Ahmed, Managing Director at Bourne Digital, part of Accenture, to discuss how HomeMade built a…
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Blue Diamond cultivates digital transformation across their supply chain, from field to fruition (for Digital Supply Chain)
18:53
18:53
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18:53
Hear about their journey to innovate across the business, internally and externally, to create a seamless end-to-end solution that can forecast and flex to avoid disruptions. Tamara McCleary, CEO of Thulium, sat down with Blue Diamond Growers’, Steven Birgfeld, VP of Information Technology and Services, to discuss the global and business reasons th…
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The EY Emergency Response Application (EY ERA) connects Ukrainian refugees with relief aid
27:21
27:21
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27:21
Hear how EY made it their mission to rapidly build a mobile app that helps connect countless Ukrainians arriving in Poland with the resources they need to survive. Tamara McCleary, CEO of Thulium, talks with EY guests Axel Janz, Global Head of SAP Products and Innovations; Anne Sawyer Shields, Supporting next generation and Accelerating Environment…
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Bank Degroof Petercam’s mobility app for people and the planet (for HR)
21:01
21:01
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21:01
Bank Degroof Petercam shares how they're caring for their employees by alleviating commuting-associated stress and incentivizing sustainable transportation alternatives while also streamlining HR processes. Timo Elliott, VP and global innovation evangelist at SAP, talks with guests from Bank Degroof Petercam, Guy Spitaels, Head of HR Service Center…
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The National Hockey League builds a sustainability platform #FTW
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22:01
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22:01
Hear how NHL Venue Metrics is helping to reduce the league’s environmental impact. The platform leverages SAP technology to protect the places where we live, work, and play. Guest host Ragunath Ramanathan, Chief Revenue Officer, SAP BTP, talks with Omar Mitchell, Vice President of Sustainable Infrastructure and Growth Initiatives at the NHL, to dis…
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Watco builds a future-proof financial core for the entire business and beyond (for Financial Management and Supply Chain)
22:34
22:34
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22:34
Hear how Watco created a cloud-centric financial solution that scales as the company grows and contributes to its sophisticated supply chain services. Tamara McCleary, CEO of Thulium, talks with our guests from Watco, Andy Nielsen, Senior VP of Finance and Accounting, and Corey Corrick, VP of Applications. This episode covers the state of transport…
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Stripe delivers a digital-first financial infrastructure platform for millions of companies
23:05
23:05
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23:05
Hear how Stripe is disrupting the traditional financial services industry through digital innovation and seamless integration Tamara McCleary, CEO of Thulium, talks with our guests from Stripe, Ralph Ramos, Partner Solutions Engineer, and Adi Cosma, Integration Engineer, about the digitalization of financial services and what that means to millions…
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Petrobras builds a mobile app for employee safety, engagement, and sustainability (for Cloud ERP and Digital Supply Chain)
14:29
14:29
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14:29
Learn how Petrobras is creating a safer working environment while providing energy that drives prosperity in an ethical, safe, and competitive way. Tamara McCleary, CEO of Thulium, talks with Marcio Magalhaes, IT structuring projects general manager at Petrobras, about how a human-centered app will continue to further the company's safety and envir…
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The San Francisco 49ers redefine the stadium experience for over 70,000 fans (for Customer Experience)
16:26
16:26
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16:26
Hear how the 49ers create next-level fan services by optimizing game-day data across concessions, retail, entry gates, parking, and more. Tamara McCleary, CEO of Thulium, talks with Noele Crooks, director of business intelligence and CRM for the San Francisco 49ers, to discuss how technology is making a real-time difference for the 49er faithful.…
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KWS helps global sugar beet farmers grow their businesses (for Cloud ERP and Customer Experience)
24:35
24:35
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24:35
Hear how KWS digital transformation is improving the global sugar beet crop. Their robust analytics are helping fuel people, livestock, and vehicles worldwide. Tamara McCleary, CEO of Thulium, talks with guests from KWS SAAT SE & Co. KGaA, Thomas Günther, expert hub lead, SAP basics and Dr. Priyanka Parvathi, market analyst – business development, …
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PwC helps businesses evaluate their climate impact (for Digital Supply Chain)
31:08
31:08
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Learn how PwC combines its risk assessment expertise with customer data to provide deep insights that help organizations assess their climate change risks and opportunities. Tamara McCleary, Thulium CEO, talks with Gunther Dütsch, partner, PwC Germany, and David Jensen, digital transformation coordinator, UN Environment Programme, to discuss why da…
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Team Liquid leverages powerful data analytics to become an esports legend
23:10
23:10
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Team Liquid transforms the perception of data analysis by using it to train players and plan strategies for competitions where ultra-elite gamers vie for titles and millions in prize money. Tamara McCleary, CEO of Thulium, meets with Mike Milanov, chief business development officer of Team Liquid, to discuss the thriving world of esports and how ad…
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Taronga’s app improves employee experiences and wildlife conservation (for HR and Cloud ERP)
24:28
24:28
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24:28
Taronga Conservation Society Australia shares its digital innovation journey and Stax Staff experience app, essential to executing its vision and strategic goals across the entire organization. Timo Elliott, VP and global innovation evangelist at SAP, talks with Mark Kemp, project manager, IT team, Taronga Conservation Society Australia, and David …
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Centrica helps its customers sell excess renewable energy (for Digital Supply Chain and Customer Experience)
20:45
20:45
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20:45
Learn how Centrica is helping customers achieve net-zero emissions by 2050 with microgeneration as well as achieving its own net-zero emissions goals by 2045. Timo Elliott, VP and global innovation evangelist at SAP, talks with Serdar Simsekler, head of SAP technology (strategy and architecture), Centrica, as well as Helen Mallett, head of digital …
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Schnellecke creates a digital control tower for end-to-end transparency (for Digital Supply Chain)
21:48
21:48
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21:48
Learn how a digital control tower serves Schnellecke customers and employees alike by monitoring logistics processes for a new level of customer service. Tamara McCleary, CEO of Thulium, and Karsten Keil, member of the management board (VP group IT & digitalization), Schnellecke Logistics, discuss Schnellecke’s innovation journey.…
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Royal Greenland develops a trio of apps to serve the triple bottom line (for Digital Supply Chain)
37:39
37:39
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37:39
Explore how fast, friendly apps drive Royal Greenland’s digital transformation. The fishing company is not only creating rapid value for its fishers and strengthening regulatory relationships, but also supporting social, environmental, and financial sustainability. Tamara McCleary, CEO of Thulium, and Lars Bo Hassinggaard Jensen, corporate IT manag…
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energyOS leads the future of sustainable energy use with a data-driven platform (for Customer Experience)
26:03
26:03
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26:03
The SAP industry cloud energyOS solution, eOS, helps utility providers create dynamic products & services so their mass-market residential and SME enterprise customers can more easily transition to clean and decentralized energy while gaining more financial efficiency. Timo Elliott, VP and global innovation evangelist at SAP, and Stephen Kubicki, t…
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The San Jose Sharks unify their data to bring their A-game to fans (for Customer Experience and Cloud ERP)
24:08
24:08
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24:08
The spectator experience defines a large part of any sporting event’s success. Join us to hear how the San Jose Sharks turned to their data to keep fans entertained and engaged, by meeting their needs, end-to-end. Timo Elliott, VP and global innovation evangelist at SAP, and Neda Tabatabaie, VP, business analytics & technology at San Jose Sharks, d…
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Heidelberg University Hospital leverages data to save lives amidst a pandemic (for Customer Experience and Financial Management)
28:39
28:39
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28:39
Find out what happened when Heidelberg University Hospital rapidly built a digital solution to provide its healthcare heroes with real-time data to manage equipment and facilities across 18 hospitals, in an effort to save lives and protect the community. Tamara McCleary, CEO of Thulium, Prof. Dr. Norbert Frey, medical director of the department of …
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Black Horse One applications are transforming equestrian sports in real-time (for HR)
26:19
26:19
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26:19
Hear how Black Horse One built a suite of applications, including Spectator Judging® and eDressage™, that are merging technology with tradition to modernize and streamline processes that enhance the experiences for athletes and spectators alike. Tamara McCleary, CEO of Thulium, meets with Daniel Göhlen, CEO of Black Horse One, and Craig O’Shannessy…
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Evernex uses a sustainable and sensible solution to extend the life (for Digital Supply Chain) of IT landscapes worldwide
31:43
31:43
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31:43
Listen to how Evernex prioritized sustainability and longevity to help businesses manage their multi-vendor infrastructures in addition to providing support, and maximizing IT asset lifespan. Plus, Boston Consulting Group discusses the benefits of aftermarket assets. Tamara McCleary, CEO of Thulium, sits down with Emmanuel Roland, chief digital and…
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DAIMANI leads the way with a solution that delivers a friction-free VIP hospitality experience (for Spend Management, Customer Experience, and Cloud ERP)
28:26
28:26
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28:26
See how DAMIANI created the first B2Me global platform for VIP hospitality packages and learn how they’re converting customer service into premium, personalized experiences. Plus, GlobalNet shares how technology is changing how we meet and exceed customer expectations. Tamara McCleary, CEO of Thulium, welcomes Max Mueller, CEO of DAIMANI, and Kevin…
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Flexso automates HR processes to increase hiring, accuracy, trust, and transparency (for HR)
27:59
27:59
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27:59
Hear how artificial intelligence (AI) inspired Flexso for People to create an innovative platform that enables recruiters, candidates, and employers to find the best talent, reduce resources, and minimize bias for a win-win-win. Tamara McCleary, CEO of Thulium, interviews Tom Mentens, HR transformation consultant at Flexso for People, and David Pie…
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Lloyd's Register uses a predictive solution to deliver next-level asset insight and risk mitigation (for Digital Supply Chain and Cloud ERP)
28:33
28:33
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28:33
Discover how Lloyd’s Register became a global leader in infrastructure safety and performance. Accenture joins the conversation to discuss what it means to have a full view of asset, facility, employee, and environmental factors. Tamara McCleary, CEO of Thulium, is joined by Oz Rodriguez, head of product go-to-market strategy at Lloyd's Register, a…
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FARYS and Capgemini improve water management with efficient, sustainable operations (for Digital Supply Chain and Cloud ERP)
20:38
20:38
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20:38
Listen to FARYS and Capgemini share how they achieve a triple bottom line. They share how with the right technologies, companies can now meet their social, environmental, and financial goals. Targeting lines of business Tamara McCleary, CEO of Thulium, talks to Inge Opreel, directiemanager ICT at FARYS, and Kevin De Wilde, project manager at Capgem…
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Costain Group PLC and Deloitte unify data to improve processes and reduce costs and emissions (for Cloud ERP)
25:38
25:38
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25:38
Hear how Costain Group PLC partnered with Deloitte to leverage digital solutions for unifying data, optimizing productivity, using taxpayer funds efficiently, and becoming more sustainable. Tamara McCleary, CEO of Thulium, joins Charlie Davies, strategic growth manager at Costain Group PLC, and Richard Benson, director of intelligent technologies f…
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Uniper fast-tracks innovation with automation from the plant, to the field, to the back office (for HR and Cloud ERP)
34:45
34:45
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34:45
Hear how Uniper is streamlining scheduling, maintenance, and desktop support with robotic process automation to drive massive potential across the entire business. Plus, Mavin discusses the possibilities for end-to-end automation. Tamara McCleary, CEO of Thulium, joins Achim Löbke, head of architecture and optimization at Uniper; László Gergely, in…
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Endress+Hauser leverages data to pivot and become a digital solutions company (for HR and Cloud ERP)
22:30
22:30
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22:30
Look at how a pivot toward becoming a digital solutions business empowered Endress+Hauser to capture and monetize data better to spark innovation. Plus, Unconventional Ventures discuss the possibilities for digital solutions companies. Tamara McCleary, CEO of Thulium, brings together Mike Cook, PhD, IIoT collaboration manager at Endress+Hauser Digi…
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Ferrara grows its brand by responding to customers with real-time insights (for Digital Supply Chain and Customer Experience)
34:39
34:39
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Dive into the meaning and power of real-time insights and find out why iconic candymaker Ferrara, along with Digital and Growth, believe achieving it matters to the entire business. Tamara McCleary, CEO of Thulium, welcomes Mustafa Mustafa, senior director of Analytics and Technical Shared Service at Ferrara, and Cyril Coste, founder and executive …
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Intelligent ERP: Standardization, Automation and the Bottom Line
25:10
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Standardization and automation on Intelligent ERP can boost your business· bottom line · if you can make the case to your entire organization. This episode, our experts focus on the practical process of rolling out these types of changes.By SAP
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Gates Corporation and NIMBL add smart technology to existing manufacturing machinery (for Digital Supply Chain)
34:08
34:08
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Hear how Gates Corporation and NIMBL are driving industrial innovation and breaking down data silos for end-to-end equipment insights. Plus, hear from Net Future Institute about the opportunities ahead for manufacturing. Tamara McCleary, CEO of Thulium, hosts Jason Taylor, VP of Global Digital and Innovation at Gates Corporation; Nathan Williams, p…
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Reimagining Human Resources for the Future of Work
22:15
22:15
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22:15
Human Resources is all about helping employees feel connected, supported, empowered and engaged. When your home is also your office, and the news is getting more stressful every day, all of the above can be a tall order. Our expert guests discuss how HR must evolve to support employees in the new “normal.”…
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Intelligent Spend Management and the Future of Procurement
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Spend management and procurement were deeply affected by the global pandemic. Our guests explore how intelligent spend management can redefine these roles for a vibrant and thriving future.By SAP
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Why Employee Experience Matters in a Work at Home World
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29:07
Employee experience is a crucial component of a successful business, and one that’s under the spotlight in our current work-from-home world. Our expert guests examine how to boost engagement and provide great employee experiences now and in the future.By SAP
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The Future of Automation: Intelligent ERP
24:54
24:54
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With intelligent ERP as a foundation, businesses can use AI, machine learning and RPA to automate processes, increase efficiency, and focus workers on more valuable tasks. Our guests explore what automation means for the future of business, and the future of work.By SAP
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Find the Hidden Data Treasure in Your Business with Intelligent Analytics
23:00
23:00
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23:00
Your organization is sitting on buried treasure. There are precious insights to be extracted from organizational data, and used to guide your business to new levels of profitability. This episode, our guests explore how you can find the buried treasure, extract and refine it, and put it to work for your business.…
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Intelligent ERP: The Foundation of Digital Evolution
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27:54
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27:54
Businesses need an integrated, holistic vision of their operations to succeed in the digital age. Legacy ERP solutions can block communication, collaboration, and innovation. Guest experts Tim Crawford, Lisa Anderson, Eric Kavanagh and Tom Roberts explore how businesses can adopt--and make the most of--next-generation ERP.…
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Say What? How CPaaS Improves Customer Experience & Business Operations
29:06
29:06
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29:06
Modern consumers demand a seamless communication experience across channels and devices. Businesses need a communication strategy — and the right tech to support it — to meet and exceed those expectations. The good news is, improving communication can boost your employee morale, your efficiency, and your profitability, too. Our guests explore the p…
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Digital Supply Chain - The Secret Weapon for CX
18:23
18:23
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18:23
How can businesses use technology to transform the supply chain -- and why should they bother in the first place? Experts Ronald Van Loon and Richard Howells spin a story that ranges from a coffee shop in Seattle to a fishing boat in Indonesia and beyond.By SAP
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Driving Business Value with the Internet of Things
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31:40
The Internet of Things has the potential to revolutionize business. But realizing the full potential of IoT technology requires strategy, intelligence, and insight into the human impact of the tech. Amber Case outlines the principles that guide smart IoT strategy in this episode.By SAP
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Building a Supply Chain Strategy for Industry 4.0
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27:54
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Visibility into the supply chain is crucial for businesses to improve efficiency, use data more effectively, and even identify new potential revenue streams. What technologies do businesses need to adopt to build an industry 4.0 supply chain? What do we stand to gain if we get it right? Expert Gary Mintchell shares his thoughts.…
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Boosting Business Intelligence with Customized Analytics Solutions
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19:48
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Business users today have specific needs for analytics insights, no matter which application they are using. This podcast discusses how modern customizable analytics solutions can provide those business insights at the fingertips of end users in all deparBy SAP
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Customer Experience and Engagement in the Age of Distraction
28:30
28:30
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28:30
Technology is enabling businesses to collect, store and synthesize ever more customer data. How can industry leaders use that data to enrich customer engagement and create more memorable customer experiences? And what role does the human touch play in increasingly automated customer service?By SAP
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Intelligent Enterprise: Connecting Islands of Innovation
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40:10
Most businesses have siloed departments that are pursuing digital transformation independently, creating “islands of innovation” throughout the enterprise. This episode discusses how to unify these efforts into a cohesive strategy to develop an intelligent enterprise.By SAP
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This podcast discusses how artificial intelligence and machine learning technologies are augmenting and transforming analytics in simplifying access to critical information, surfacing previously unseen insights automatically and empowering business analysts to easily build complete and trustworthy predictions.…
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