Welcome to DesignOps Aligned, the podcast that explores insights from design industry experts to help you optimize your workflow. Each episode features leaders sharing practical tips, case studies, and knowledge on improving design processes. Whether you’re looking to streamline your operations or stay updated on best practices, this podcast is your go-to resource. Join us to learn how to make your design workflow more efficient with the help of top professionals and their real-world experie ...
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A podcast from zeroheight. Let’s be honest, design systems are full of choice wtf moments. Michelle and Luke, two of our resident design advocates, are attempting to combat this with a new regular series, where they answer a single question around design system troubles every two weeks.
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On The Product Shipping Forecast, Rosie and Rob help you navigate the treacherous waters of product development. In each episode, they share their thoughts and experiences on working in product teams, collaborating with others, and discussing hot topics, so you’ll feel less adrift.
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The podcast from zeroheight, where we talk to the best folks in DesignOps from around the world to help you build the best darn DesignOps practice you possibly can. Hosted by Luke Murphy, design advocate at zeroheight, each episode focuses on a specific part of the DesignOps pie, gaining insight from both established DesignOps practitioners, as well as up and coming DesignOps voices.
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The chat show where we talk to design leaders about all things DesignOps, with the aim of improving how we work together, how we get work done and the impact our work has. We'll be discussing the struggles we face transitioning from practising design into leading design; the implementation, adoption and contribution of design systems; diversity, equality and inclusion to your teams; and building design maturity in your organisation.
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Wondering what’s involved in making a successful design system? So is Nef, the newest member of zeroheight’s marketing team. In this podcast, Nef is joined by one of zeroheight’s trustiest Design Advocates, Michelle Chin, to get their questions answered about everything related to the big world of design systems. If you’re eager to make the bestest design system ever, you’ve found the perfect place!
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A new podcast where Kevin Muldoon and guests wrangle with the big common problems that design systems face. Every episode, they’ll hogtie a challenge, give it a good once over, and share the best techniques they’ve found to conquer them, from dealing with inconsistency to naming to white-label systems.
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Design system consultants Amy Hupe and Geri Reid are going back to design systems school. In this series, Amy and Geri put aside their vocal and opinionated assumptions to dive deep on design systems topics; from Figma libraries to design tokens to deciding if AI can really write decent documentation. Climb aboard the school bus for a field trip on the history, the conversations and the foundations that really makes a design system great.It’s time to crack open the textbooks and head back to ...
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Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.
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24 Minutes of UX is a podcast of the people, by the people, for the people. The format is a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session. Episodes typically feature a Seeker and a Giver. The Seeker is a person seeking advice on a specific topic within the domain of UX. The Giver is here for sharing experiences about “what I wish I had known when I started with this topic”. Both the Seeker and the Giver can be senior or junior - w ...
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The Cha Cha Club is a members' club for full-time ResearchOps professionals. Every year, we partner with amazing companies to help Club members share their expertise and advance the field of ResearchOps. This time, we partnered with Great Question, the all-in-one UX research platform, to produce a limited-edition, six-part podcast series that tackles the great questions facing ResearchOps professionals today. Every episode features a panel of Club members discussing a great ResearchOps quest ...
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Industry experts discussing design and product strategy. Hear from leaders how they are solving the right problems and building products and features that matter most.
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Wrangle a disjointed design process, bring order out of chaos, and cultivate a more simple way of working. Host John Barrier Wilson provides DesignOps tips for individual designers and design teams alike. Support this podcast: https://podcasters.spotify.com/pod/show/operate/support
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If you think Alvar Aalto, Iittala and Marimekko are what Finnish design is about, you’re mistaken. Hosts Elina Korpela and Maya Pillai, designers at Houston Inc., have taken it upon themselves to tell you that there is more on offer. They talk to the designers and developers behind some of the most exciting digital products and trends coming out of Finland. And give you a glimpse of what’s beyond this pixel pushing life. Nudging Pixels is an original podcast by Houston Inc. New episodes are ...
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"The Decline in Quality and Redundancy of UX Teams" - Act 01 - Scene 6 -Dr. Nick Fine
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The current state of the UX industry is characterized by a lack of standardization and a high signal-to-noise ratio. Many newcomers are drawn to something that is sold as UX but isn't truly UX. This has led to teams being made redundant and a decline in the quality of UX practices. The industry has also seen an influx of product managers who try to…
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How DesignOps helps you Focus on What Matters / Meredith Black / Ep. #210
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Ever feel like the weight of the world on your shoulders as a service design professional...That you're constantly juggling your "actual" work with the complexities of organizational processes and structures?Well, I've said it before and I'll say it again: Our DesignOps friends are here to lighten that load.They enable us to focus on what we do bes…
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Are We Designing a Landfill or Leaving a Legacy? / Jennifer Rittner / Ep. #211
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Episode description --- [ 1. GUIDE ] --- 00:00 Welcome to Episode 211 03:30 Recalibrating Social Dynamics 05:00 Design and Social Dynamics 10:00 Is there an alternative? 17:30 How her approach changed 19:00 Marc's background 24:00 Solution before building 25:00 Designer reflection 26:30 Accountability in design 32:00 The landfill problem example 38…
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"The Importance of Career Strategy in UX Design" - DesignOpsAligned - Act 1 Scene 05 - Goodness Adebayo
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In this episode of the DesignOps Aligned podcast, we sit down with Goodness Adabayo, author of "UX Career Strategy", to explore her journey and the inspiration behind her book. She shares valuable insights on the fundamentals of UX design, emphasizing that it’s more than just aesthetics—it’s about solving real problems and telling compelling storie…
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What assumptions or beliefs would the ResearchOps profession benefit from letting go of?
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In this final episode, Jenna Lombardo from Workday, Kasey Canlas from Genesys, and Stephanie Kingston from Cisco tackle this great ResearchOps question: "What assumptions or beliefs would the ResearchOps profession benefit from letting go of?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the to…
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"Behavioural Science: The missing link in design?" - DesignOpsAligned - Act 01 - Scene 04 - Will Trump
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In this episode, we interview behavioural scientist Will Trump about integrating behavioural science into UX design. We explore how applying psychological principles helps shape human behaviour in design. We discuss the COMB model (Capability, Opportunity, Motivation, Behavior) as a framework for creating persuasive experiences and emphasize the im…
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Why do we need to care more about patterns?
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In this episode, we’re focusing on patterns, the often-overlooked pillar of your design system. Why should we focus on patterns more than components? Are your components really as reusable as you think, or are they just static building blocks without a solid pattern to guide them?By zeroheight
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The Product Shipping Forecast #4: All Features Small But Mighty
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Working on a product for any length of time will reveal all the little feature requests and improvements that could delight users, but they very rarely get prioritized over other work. In this episode, Rosie and Rob talk about how their team embraced Small but Mighty features alongside their larger product work and what they’ve learned along the wa…
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What are the pros (and cons) of ResearchOps reporting into research versus other ops, like ProductOps or DesignOps?
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In this episode, Stephanie Marsh from Springer Nature Group, Ed Lyon from Wise, and Shane Olbourne from MongoDB tackle this great ResearchOps question: "What are the pros (and cons) of ResearchOps reporting into research versus other ops, like ProductOps or DesignOps?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares h…
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"The Challenges in UX" - DesignOpsAligned - Act 01 - Scene 03 - Debbie Levitt
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The conversation explores the challenges faced by UX designers and researchers in the industry, including the misconception that their work is easy and the lack of understanding and appreciation for their role. It discusses the need for good UX leadership to address these issues and advocates for making conversations about quality and accountabilit…
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RAG makes Service Design easier, faster, and more fun / Kirk Marple / Ep. #209
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Sure, AI is pretty cool, but have you heard of something called Retrieval-Augmented-Generation (RAG)... We don't often spotlight specific tech on the Show, but RAG? I firmly believe that RAG has the potential to shake up service design in a big way. Imagine having a super-powered teammate on every project. This teammate has the ability to recall ev…
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How can I build a compelling business case to convince leadership to establish the first ResearchOps position in the company?
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In this episode, Emily Wever from Appfire, Shannon Lu from IKEA, and Bryna Tsai from Verily tackle this great ResearchOps question: "How can I build a compelling business case to convince leadership to establish the first ResearchOps position in the company?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point o…
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"Empowering UX Teams" - DesignOpsAligned - Act 01 - Scene 02 - Laura Baker
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In this podcast episode, Laura Baker, a global design director, shares insights on what it takes to be a good design director and the challenges they face. She emphasizes the importance of finding your own leadership style and learning from both good and bad leaders. Laura also discusses the misconception that design directors need to know everythi…
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Can We Design for a Better Tomorrow? Steve Baty / Ep. #208
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How can we leave the world in a better place than we inherited it... And what's design's role in all of this?In this episode, we tackle these big questions with Steve Baty. Steve is an author, former political candidate, the current CEO of the Australian Design Council, and co-founder of the renowned Meld Studios.He joins us to confront the undenia…
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In this episode, we explore the enigma that is design system versioning. How do we make sense of versioning? How do you sync versions between code, design, and documentation? Maybe it’s easier to ignore versioning, but at what cost?By zeroheight
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Beyond the Button #10: How do design systems foster user trust?
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This month, Michelle is joined by two new faces: Tim Legierse, one of the most tenured members of the zeroheight team, and Beau Ulrey, Sr. Design System Manager at U.S. Bank. This month’s discussion is about how design systems can foster user trust. Sure, a good set of reusable components can create a more consistent product. But what does that mea…
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The Product Shipping Forecast #3: We’re Asking The Questions Here
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A solid user research practice is the basis for many of the great products we use everyday, but it sometimes feels like an uphill battle just to get time for usability testing. How can you better advocate for research in your company? What can you do to make research a regular part of the process? Rosie and Rob have the key insights on episode thre…
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Back to School #6: Accessibility and Design Systems
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Is there really such a thing as an accessible design system component? How can the systems team ensure accessible products? Geri and Amy turn the colour contrast up to 11:1 in their final podcast on accessibility.By Amy Hupe and Geri Reid
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What steps should ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?
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In this episode, Pedro Vargas from Banco do Brasil, Caitlin Faughnan from GitLab Inc., Carina Cook from theScore, and Carolyn Morgan from Cisco tackle this great ResearchOps question: "What steps could ResearchOps take to transform its relationship with research into a strategic partnership rather than an administrative service?" Around halfway in,…
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"The Importance of Fundamentals in UX" - DesignOpsAligned - Act 01 - Scene 01 - Darren Hood
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The current state of the UX market is described as 'upside down' with the rise of specializations and the misconception that UX is only about aesthetics. The importance of fundamentals, such as wireframes, and the need for a scientific approach to UX is emphasised. The rush to learn UX quickly and the focus on aesthetics over functionality are seen…
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How to Design Service Endings That Don't Stink / Joe Macleod / Ep. #207
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Ever felt trapped in a service you couldn't escape...Trying to end a subscription only to face a frustrating maze of hurdles?Let's face it, service endings are often the worst experience ever.The good news is that it doesn't have to be this way.In fact, well-designed endings can be a secret weapon for your business.Think about it – when customers i…
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Has AI made everyone a designer? A spicy conversation with Pablo Stanley
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AI tools are transforming the landscape, making it easier than ever to create and design. Is this making everyone a designer? Will design system makers have to herd even more cats? We’ll be joined by special guest Pablo Stanley, the brilliant co-founder of two AI-based design tools, Musho and Lummi. We’ll unpack the potential of AI-based design too…
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Episode 70: Navigating the Art & Strategy of Product Management with Jessica Nelson Kohel
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Aurelius Podcast - Episode 70 highlights with Jessica Nelson Kohel:- How UX Research fits into both large and small company product organizations- The role of Product Manager, its evolution and common misunderstandings- Importance of “the art” of product management like communication style, culture, context and relevance- Product strategy and the c…
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In a democratised research environment, how can ResearchOps support the needs of a centralized UXR team while catering to an "army" of People Who Do Research?
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In this episode, Lauren Galanter from Elsevier, Emily DiLeo from The Current, and Daniel Gottlieb from Microsoft’s Developer Division tackle this great ResearchOps question: "In a democratised research environment, how can ResearchOps support the needs of a centralised UXR team while catering to an "army" of researchers?" Around halfway in, Ned Dwy…
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In this episode, we’re diving into the buzzworthy announcements and new feature releases that have the design community talking. We’ll share our opinions and insights on how these changes will impact design systems and workflows. Whether you missed the event or want a fresh perspective, tune in to catch up on all the highlights and WTF moments from…
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The Roadmap to Demonstrating Design's Impact / Ryan Rumsey / Ep. #206
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Let's crack the code of proving design's impact on the bottom line...For this, we first have to go back to 2012. That year, a groundbreaking discovery was made at CERN. The existence of the Higgs Boson, a particle that had eluded scientists for over 40 years, was finally proven.You know what? I feel that this elusive quest is very similar to our ow…
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Our guest is Kimberly Elam, a writer, educator, and graphic designer who chairs the Graphic + Interactive Communication Department at the Ringling College of Art and Design, Sarasota, FL. She has written extensively about graphic design and design education whose books include Grid Systems, Typographic Systems and Geometry of Design. In this episod…
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What are the challenges and opportunities of AI for ResearchOps?
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In this episode, Jess Lewes from Kaluza, Jared Forney from Okta, and Tim Toy from Adobe tackle this great ResearchOps question: "What are the challenges and opportunities of AI for ResearchOps?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the topic. Hosted by Kate Towsey, Chief Cha Cha and aut…
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Episode 69: The Role of UX Research in Product Management with Teresa Cain
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Aurelius Podcast - Episode 69 highlights with Teresa Cain:- Evolution of the Product Management role over the years- Tips for collaboration between UX Research and Product Management- Vital role of UX research in product strategy- Stakeholder engagement in the prioritization and delivery of and UX Research- How to solve problems in 2 hours…
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The Product Shipping Forecast #2: Fifty Shades of Subtly Different Greys
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In an ideal world, QA should be a simple step to check the quality and functionality of what a team is about to ship. Yet, all too often, it’s a grab bag of compromises, disappointments, and UX polish tickets that will be left to linger in developer backlogs like unwanted house guests. How did it get this way, and how can you make QA a little less …
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How do you prove the value of design systems?
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We tackle the fundamental question: “How do you prove the value of design systems?” What kind of metrics work? Why does the math seem so fuzzy? Are there any valid measurements? Based on our experiences and what we’ve seen with other teams, we share our thoughts and hot takes when it comes to advocating and validating your design system efforts.…
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Beyond the Button #9: Where does user research fit into design systems?
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As designers, we aim to be user-centered, but figuring out where to incorporate user research can be tricky. How do we add user research when there’s a demand for components ASAP? Is it weird to ask users how they would use a button? Join us as we explore how user research fits in with the evolution of your design system. We cover approaches for in…
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Why BAD services are good for you / Lou Downe / Ep. #205
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Good Services... A book that has quickly become a classic in our field. If you haven't read it yet, it's a must. It outlines the 10 principles of good services, which is pretty fundamental stuff.But even before writing it, Lou Downe was already an icon, creating impact as the Director of Design at the Government Digital Service in the UK. So when I…
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Human-Centered Agile with Daniel Boos, Joe Montalbano and Brad Lehman
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The book Human-Centered Agile by Joe Montalbano and Brad Lehman offers strategies to combine Agile and UX. Daniel Boos, co-lead of UX practices and Swiss Railways read the book, but still has questions, for example about organizations where agile may not fit, shared services teams, scaling agile, or the plethora of Ops that are emerging. Luckily Jo…
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They downsized the design system team; how do we survive?
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We navigate the challenges and uncertainties that arise when a design system team undergoes downsizing or restructuring. How do the design system team and teams who use the design system cope in this situation? We explore strategies for resilience, collaboration, and innovation in the face of adversity and discover how to thrive amidst organization…
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Back to School #5: Design System Governance
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Does a centralized team provide the most effective design system governance model? Can a single overlord provide cohesion or just become a bottleneck? And can a federated model ever really work? Amy and Geri join the debate team to argue the pros and cons of design system governance.By Amy Hupe and Geri Reid
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In this Design Systems Rodeo, Kevin talks to Elyse Holladay about how design systems make a positive impact and how to measure it.By Kevin Muldoon
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Exploring The Materials of Service Design / Simon Clathworthy / Ep. #204
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What are the materials of service design... A seemingly simple question, but one that I believe has the potential to reshape our understanding of service design. Historically, design has always been about shaping and manipulating materials to give form to things around us. It's only in recent years, with the popularization of design thinking, that …
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Episode 68: The Current & Future State of UX, Research + DesignOps with Jon Fukuda
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Aurelius Podcast - Episode 68 highlights with Jon Fukuda:- The ROI of UX, Research and DesignOps- Triple forces of change: Economics, Technology and Culture- Mitigating business risk through UX- Future outlook of the UX, Research and Product industryBy Aurelius
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Back to School #4: Naming in Design Systems
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There is already a name for most things on the web. So why do design systems put so much time and effort into naming things? Why is deciding on the name of a component more challenging than naming your child? Geri and Amy give names a roll call.By Amy Hupe and Geri Reid
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The Secrets to Effective Design Leadership / Marzia Arico / Ep. #203
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What does it take to become a great design leader... Regardless of whether or not it's in your official job title, you're already leading to some degree. You are leading because your work is to deliver change. Change because we want to break free from outdated mental models that can't solve today's challenges. But what kind of leadership is needed …
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What’s keeping design systems people up at night?
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In this episode, we answer some interesting design system questions from the Internet. With Luke away, Dave, our Developer Advocate, will joins Michelle. Sharing insights from a developer and designer perspective, respectively. Will Dave and Michelle see eye to eye or will we agree to disagree?By zeroheight
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Beyond the Button #8: How do you even start documenting patterns?
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You’ve created most or all your components, but now people are asking about patterns. In this episode, we break down the initial steps of documenting your patterns, which patterns to document first, and top tips when it comes to pattern documentation.By Michelle Chin and Nefertiti Dukes
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Figma is currently dominating the design landscape and with good reason. They’ve taken what we’ve done with product and UX design and allowed us to do so much more than we used to be able to. With the release and continued improvement of Dev Mode, they’re hoovering up more use cases and raising the question: are we happy with a design tool being th…
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Can Design Help Us Break Free From Broken Systems? / Fang-Jui Chang / Episode #202
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Why is it that we rarely question the systems that govern our day-to-day lives?Imagine building a rocket ship while still believing the sun revolves around the earth. Even though this sounds ridiculous today, it's not that long ago that this was the accepted notion. When Galileo first made the claim that it was actually the other way around, he eve…
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Beyond the Button #7: How do we collaborate around a design system?
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This time, we’re tackling how to collaborate on a design system. We’ll talk about the tools you should be using, who should be doing what, and how you can create a review and governance process that ensures your design system site is accurate and consistent.By Michelle Chin and Nefertiti Dukes
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The Product Shipping Forecast #1: Are we ready yet?
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For the first episode of The Product Shipping Forecast, Rosie and Rob dive into the deep end of the product development process to discuss handoff. They discuss the tools and practices that have helped—and hindered—their transition from designing to building. Is there such a thing as too much documentation? Can a single tool solve your handoff woes…
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