In today’s episode, recorded following a panel discussion at the Insurtech NY 2024 Spring Conference, Andrew Schwartz, a Senior Analyst at Celent, joins host Rob Savitsky to explore the use of generative AI and advanced analytics in insurance claims management. They delve into various applications, from first notice of loss to claims triaging, high…

In today’s episode, Meredith Barnes-Cook, Partner at Resource Pro joins host Rob Savitsky to discuss the state of chatbots in P&C insurance. Given the rise of generative AI, how are today’s bots different from those of the prior generation? What are the biggest opportunities for insurers to leverage them across their operations? How will they impac…

In today’s episode, Oliver Werneyer, VP of Product Strategy and Innovation at Duck Creek sits down with Bernhard Schneider of PwC to discuss the importance of payments for the insurance industry. Insurers are under immense pressure to reduce their costs, better meet customers’ expectations and innovate and grow their business. We explore how critic…

In today’s episode, Rob Savitsky sits down with David Gritz, Founder and Managing Director of Insurtech NY to discuss the role of insurance startup accelerators in facilitating innovation, the evolving role of the MGA and carrier relationship, and the impact that AI is having to drive better business outcomes. What role do accelerator programs play…

In Duck Creek’s annual reflections and predictions on the Creek episode, hosts Rob Savitsky and Zach May sit down with fellow millennial, Ema Roloff of Roloff Consulting, to rewind the tape on 2023 and crystalize their visions for the evolving terrain of the insurance industry in 2024. With older workers retiring in droves, what have carriers been …

In today’s episode, Rob Savitsky sits down with special guest, Sully McConnell, Head of Insurance at Snowflake, as well as his colleague, Dan Katz, Senior Director of Product Management at Duck Creek to discuss the state of data strategy in insurance. They kick off the conversation by having a lively discussion around why it is more important than …

In this episode of Conversations on the Creek, host Rob Savitsky continues the conversation from Part 1 and takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have quick hitting discussions with several P&C innovators around the most pressing industry trends. Guests include Sabine VanderLinden (Co-Founder & CEO; Alch…

In this episode of Conversations on the Creek, host Rob Savitsky takes the show on the road to the InsureTech Connect (ITC) Vegas ’23 Conference to have bite-sized discussions with several P&C innovators around the most pressing industry trends. Guests include Rose Hall (SVP, Head of Innovation, Americas; AXA XL); Ryan Lockwood (Senior Manager, Dat…

On this episode of Conversations on the Creek, Rob Savitsky chats with Caribou Honig, Chairman and Co-founder at InsureTech Connect (ITC), and Partner at SemperVirens Venture Capital about why he started ITC, what attendees can expect at this year's event, as well as his predictions for what technologies will impact insurance in the future. As a VC…

On this episode of Conversations on the Creek, Rob Savitsky chats with Sarat Varanasi, P&C Practice Leader at Cognizant about the concept of “digital twins” and how insurers are leveraging them across the insurance lifecycle. Digital twins are virtual representations of physical objects or processes. They are fed by real-time data leveraging techno…

On this episode of Conversations on the Creek, Rob Savitsky chats with Ben Zimmerman, Founder and CEO of Opterrix about the founding of his company, and his viewpoint on how climate change will impact extreme weather events and its implications to the insurance industry. Incubated inside of the venture-build studio at American Family Insurance, now…

Conversations on the Creek’s first-ever, live video podcast episode was recorded during the Duck Creek Formation ’23 conference! In this episode, Rob Savitsky sits down with Matt Morgan, Co-Founder and COO of Argyle Insurance to discuss forming and running a new insurtech company targeting small and medium sized enterprises (SMEs) in Australia. The…

On this episode of Conversations on the Creek, Rob Savitsky chats with Oliver Werneyer about the founding of Imburse, joining Duck Creek, and the importance of payments to the insurance industry. Earlier in 2023, Oliver ""joined the flock"" upon Duck Creek's acquisition of Imburse. Imburse is a modern, SaaS platform that enables insures to quickly …

On this episode of Conversations on the Creek, Zach May fills in as host to chat with Tim Greene of Verisk about wildfire risk and the role of smoke damage, and how advances in new data sources can help insurers better manage the risk. The show kicks off with Tim recapping the past couple of years of wildfire trends. From there, they delve more spe…

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Tanner Sheehan of LexisNexis Risk Solutions about optimizing the auto claims customer experience. We kick off the show by asking Tanner about some of the key takeaways from his whitepaper on U.S. auto claims trends, which provides insights into consumers’ percep…

Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. Given Microsoft’s recent $10B USD investment in the company, Rob Savitsky and Scott Field sat down to chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience. We begin by ta…

On this episode of Conversations on the Creek, Rob Savitsky sits down with Duck Creek Co-Founder and VP of Product Strategy, Andy Yohn, to discuss the founding and evolution of Duck Creek. We start off by discussing the early days at the company, and how in the year 2000, Andy teamed up with co-founders Doug Roller, John Roller, Becky Roller, Kerri…

On this episode of Conversations on the Creek, Rob Savitsky and Mathew Stordy chat with Bryan Falchuk about the future of insurance personalization. As the President and CEO of the Property and Liability Resource Bureau (PLRB), and also an insurance & insurtech advisor and thought leader at insurance Evolution Partners, Bryan had lot to say on this…

On this episode of Conversations on the Creek, Rob Savitsky and Shreyas Chakravarthy Vasanthkumar sit down with Simon Torrance, an independent advisor, corporate venture builder, keynote speaker, and an investor at Embedded Finance & Super App Strategies and at MetaFlight, to chat about all things embedded insurance. Projected to account for over $…

On this episode of Conversations on the Creek, we’re happy to welcome this month's guest, Martina Conlon, Head of the Property & Casualty Insurance at Aite-Novarica. Martina has extensive experience in IT strategy, best practices, organizational approaches, and technology architecture, and is the primary researcher and author of market-leading repo…

On this episode of Conversations on the Creek, Duck Creek's Rob Savitsky and Zach May reflect on themes spannings episodes from the past year, as well as spotlight several insurtech solution providers that we've collaborted with in 2022, which can extend and complement modern core systems. From digital customer service to personalized interactive v…

Partner Podcast #21 | From online shopping to ordering a rideshare, today's consumers have become accustomed to receiving personalized, seamless experiences – and they expect similar experiences when dealing with their insurance company. One new tactic insurers are adopting is the development of personalized, interactive videos and deploying them a…

On this episode of Conversations on the Creek, we’re proud to welcome this month's guest, Pete Tessier, Vice President of Sales and Marketing at BSI Insurance and the Host and Producer of The Insurance Podcast. As the first broker to ever come on to our show, Pete shares his perspective on what he believes insurance carriers should be thinking abou…

We love talking about innovation across the insurance industry - speaking with our ecosystem partners, customers, SIs and leading experts who are modernizing every aspect of insurance. In this latest podcast, we talk with Dan Gumpright, New Venture Lead at Tenney 110, the venture build studio at American Family Insurance, about incremental and disr…

Partner Podcast # 20 | Maximizing the productivity, brand loyalty and experience of agents, brokers, and other insurance intermediaries is easier said than done. In this episode of the Conversations on the Creek podcast series, Crystal Darling of Duck Creek chats with Mark Harrison of Ivans about what needs to happen in order to improve the ease of…

Partner Podcast # 19 | While less than half of claimants interacted with their insurers via digital channels in 2021, the proliferation of mobile devices represent great opportunities for insurers to better meet claimants where they want to during their time of need. In this quick hitting, microcast episode of the Conversations on the Creek partner…

Customer Podcast #1 | Duck Creek expands its podcast series in 2022 to highlight stories of customer vision and real-world experiences as they work with the insurance industry's leading cloud-based SaaS solution provider to remain agile, intelligent, and evergreen. We launch Duck Creek's first-ever customer podcast by highlighting a start-up insurt…

Partner Podcast #18 | Duck Creek developers have been re-inventing the P&C insurance industry with innovative products and solutions for over 20 years. In an effort to foster innovation with their customers and partners, Duck Creek launched its first Hatch-a-thon at Formation '22. Developers from around the world showcased innovative ideas of what …

Partner Podcast # 17 | Digital Customer Service (DCS) technology is enabling insurers to reinvent how insurance companies interact with and support their agents and policyholders in today's digital everything world. Recorded at Duck Creek's Formation '22 conference, in this episode of the Conversations of the Creek partner podcast series, Rob Savit…

Partner Podcast # 16 | The increase in unstructured data -- from adjuster notes to police reports -- coupled with the requirements to meet regulatory compliance creates ongoing challenges for claims teams as they seek to optimize their subgrogation and recovery processes. In this episode of the Conversations on the Creek partner podcast series, Rob…

With the severity of bodily injury claims severity on the rise, the need for medical information, and having it readily available earlier in the claims lifecycle is becoming all the more critical to insurers. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Peter Herz of Duck Creek sit down with Lauren Brow…

Both traditional as well as new data and advanced analytics sources in the home insurance space are providing insurers with greater opportunities to reduce risk and provide homeowners with better customer experiences. In this episode of the Conversations of the Creek partner podcast series, Rob Savitsky and Zach May of Duck Creek sit down with Geor…

The rise of aerial imagery and AI / machine learning is providing insurers with new opportunities for improving the speed and accuracy for how they manage property risk. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May of Duck Creek chat with Busy Cummings of CAPE Analytics about the granularity of property a…

In the course of interviewing our insurtech partners from across the P&C insurance industry, we've covered a lot of topics thus far on the Partner Podcast segment of Conversations on the Creek. These topics have included discussions around the impact of telematics on personal auto, to how AI-powered predictive analytics is helping adjustors triage …

Today’s competitive soft workers’ compensation market, characterized by the strong underwriting performance among insurers and the lowering of rates in recent years, is leading to an environment where insurers must find new ways to differentiate themselves from the competition. In this episode partner podcast episode of the Conversations on the Cre…

Between the earth's climate warming, exposure growth in the Wildland Urban Interface (WUI), and other factors, the loss potential of wildfires is growing. In this partner podcast series episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek chat with Clark Woodward of RedZone about the impact of climate change on wi…

Insurance claims fraud has and continues to be a major challenge the P&C industry faces – while the exact cost remains difficult to quantify, it has been estimated that fraud may be costing insurers in the US alone over $80 Billion USD per year. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek…

With 30 named storms (including 11 landing falling storms in the continental US) and seven major hurricanes including Hurricane Laura, the 2020 Atlantic hurricane season shaped up to be a very busy one for insurers. In this episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek chat with Tara Kelly of SPLICE about what c…

While the COVID-19 pandemic’s legacy on the nature of work remains to be seen, it’s clear that it has pushed organizations and workers across the P&C insurance industry to adopt new strategies and behaviors, some of which are likely to live on and become the new normal. In this partner podcast episode of Conversations on the Creek, Rob Savitsky cha…

Tapping into artificial intelligence and machine learning to derive predictive analytics is paramount to the success of modern insurers. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek chat with Stan Smith of Gradient AI about insurance data sources that AI-powered predictive analytics are tr…

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek continue the conversation with Tracey Waller from ISO, a Verisk business, beginning with a discussion…

As a $100+ billion market in direct written premium, the small commercial market represents a large opportunity for carriers to capture. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Robert Fletcher from Duck Creek talk with Tracey Waller from ISO, a Verisk business, about underwriting small commercial property ris…

As one of the fastest growing segments of the P&C insurance industry, cyber risk presents both challenges and opportunities for carriers to address. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Peter Herz from Duck Creek talk with Samit Shah of BitSight to demystify the state of the cyber insurance market, and dis…

With the ability to capture real-time driving behavior, from hard braking to excessive speeding to mobile phone distractions, telematics is giving rise to new business models in P&C insurance. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek continue the conversation with Ryan McMahon of Cambr…

With the ability to capture real-time driving behavior, from hard braking to excessive speeding to mobile phone distractions, telematics is giving rise to new business models in P&C insurance. In this partner podcast episode of Conversations on the Creek, Rob Savitsky and Zach May from Duck Creek talk with Ryan McMahon of Cambridge Mobile Telematic…

Join Rob Savitsky, Sr. Manager of Product Marketing at Duck Creek as he dives into the latest industry trends and the innovative solutions our partners are developing with insurers around the world who are rewriting the new standard of insurance. From telematics, new property data, AI and ML applications such as fraud detection, cyber risk scores a…

In P&C insurance, evergreen technologies are low-code, SaaS core systems that are always kept up to date with the latest enhancements and resolved issues and can be easily modified to grow with carriers as business needs evolve. In this episode, find out more about the benefits of these evergreen systems, what technologies needed to come together t…