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UX Research is an emerging field of increasing interest in tech and business. Join UX Researcher Emily as she discusses all things UX Research from tools and resources, to job postings and funny stories from the field. Melanie will interview UX Research professionals during her ‘Personas’ series to glean insights into where this growing field is headed and introduce members from our UXRTO community. This podcast will give you tons of opportunities to learn while being a part of a great commu ...
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In the 5th episode of Personas, Cha-nese speaks to me about; the course she took at centennial college which helped her learn more about UXR, how UX is organized at CBC, how to present research findings when you find everything important!, how to use rainbow charts to get other disciplines involved in the UXR process and a “meta skill” that all res…
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The UXRTO podcast is now The UXR Podcast! Brought to you by The UXR Collective. Emily dabbles in a little bit of futurism by talking about 5 consumer trends we'll likely see in 2019, as well as how valuing design and great user experiences in business can make a world of difference to the health of a business. On top of that, Emily shares some grea…
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In the 4th episode of Personas I visited Canada Post and chatted with UX Research Manager, Dale McRae. Dale shared his interesting background and transition into UX research from UX design. We talked about current popular research topics such as service design and human centred design. Dale also shared an article he read from Beaker and Flint on ho…
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Insights 4: User Stories, Bullet Journaling, and Jobs!
35:38
35:38
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Qualitative data speaks to researchers, but it can be harder for others to see the value through the mountains of data created from interviews and other qualitative methods. In our first segment, Emily speaks about codifying qualitative data in order to back up your insights instead of asking people to trust the hunch that only you can decipher fro…
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Brian is the UX Lead at Platterz! He spoke with me about: his interpretation of the importance of process, how and why to allow your team to be creative, what UXR can look like at a startup and how startup funding works! (Please note that we had some technical difficulties during this episode so there is some minor fragmentation)…
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Insights 3: Chatbots, Privilege, Job Advice & Job Postings!
29:55
29:55
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Chatbots and automation are creeping into many aspects of our lives... Including interviews! Emily talks about how Chatbots may be a way into more user data on top of whether they are an improved experience from human recruiters. Unpacking privilege is hard; it can be scary and painful to see what you've been profiting from without knowing it. We t…
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Insights 2: Users as Experts, The Office, Lookback.io
23:44
23:44
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23:44
In the second instalment of Insights, Emily talks about making room for synthesis in your research work; a hot environmental topic that is a great example of why users are the experts; an article on Medium giving us a new perspective on different research methods; and an awesome platform you should consider utilizing in your research. Quick, insigh…
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I sat down with Dennis Lagman, Lead User Researcher at Ecobee. Some topics discussed were: tips about how to get Stakeholder buy-in, the structure of his team at Ecobee and some personal experiences about what his family and friends think his job entails, and my favourite, how he got into User Research.…
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Insights: Notion, Inclusive Design and Job Openings 🎉
15:17
15:17
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Insights episodes focus on interesting tidbits of information, news, articles, discussions, advice, and everything else to do with UX Research and related fields! Episode one covers: a potential app to replace all of your existing research organization tools; quotes and commentary on a recent UXRTO interview for the "Meet the Instructors" blog seri…
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