show episodes
 
The position of internal change agent – wherever it falls in the organization – can be a tricky one. You are responsible for influencing the organization, usually without the direct authority to do so. This show explores the different ways to influence organizational change, from the point of view of someone who is not calling the shots. (Formerly The Change Agent's Dilemma show.)
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show series
 
In this episode of the Influence Change at Work™ Show, Caroline Kealey, Principal and Founder of Results Map®, shares the important principles to keep in mind when communicating during a time of disruption. Listen in to hear how disruption affects communication, and even how disruption creates opportunities for better communication.…
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Even before the pandemic, engaging remote employees in change initiatives was a hot topic. In this episode of the Influence Change at Work™ Show, Dr. Douglas Williams shares his research and experience about working with people who are not collocated with each other. Listen in to hear the challenges and considerations for engaging remote employees …
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In this episode, Jen Kelchner, Founder of LDR21 Change Agency, shares the concept of Open Organizations -- those characterized by transparency, adaptability, community, collaboration, and inclusivity -- and how they are more conducive to change than traditional organizations. Listen in to learn more about Open Organizations and how to get started m…
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In this episode, Erika Mookerjie, founder of Change Leadership Advisors, shares her experience developing Change Agent Networks - groups of advocates within organizations who carry the torch of change. Listen in to learn why you'd want to create a Change Agent Network for your organization, who you should recruit, and how to equip them for success.…
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Tim Gardner, former Director of Organizational Effectiveness at Kimberly-Clark, shares his experience managing layoffs that resulted from change initiatives. Learn when you should tell people that a layoff is coming, how to keep up the morale of those who stay, and how to deal with the inevitable guilt as the change agent responsible.…
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In this episode, Paul Thoresen, an Industrial-Organizational Psychology consultant, shares how to combine research with practice when it comes to organizational change. Listen in to hear why you'd want to take an evidence-based approach to change, and what barriers stand in the way. You'll also hear examples and where you can find research to help …
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In this episode, Dr. Linda Hoopes, author of Prosilience: Building Your Resilience for a Turbulent World, joins the show to share how you can prepare yourself and others for change before it happens. Listen to the interview to hear the strategies for coping with challenges, how to build resilience muscles, and how not to blindside people with chang…
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In this episode, Karen Tate, an organization development consultant with years of experience in global organization design, joins the show to share her approach to designing organizations for change. Listen to the interview to hear about the factors to consider in organization design, the common challenges to implementing org design changes, and Ka…
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In this episode, April Mills, Change Coach at Intel and author of Everyone Is a Change Agent, describes the difference between driving people and driving change, and how making the simple shift can make a significant impact in your organization. Listen in to hear why driving people doesn't work, and how driving change is a better approach. Learn mo…
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In this episode, Katy Saulpaugh, Practice Lead at Enterprise Knowledge LLC, shares her experience with applying change management practices to knowledge management projects. Listen in to hear the common challenges of knowledge management projects, with examples of how to address them. You'll also hear how knowledge management can contribute to effe…
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This episode's guest is Shawn Murphy, CEO and Co-Founder of Switch & Shift. In his book, The Optimistic Workplace, Shawn defines the Origins of Optimism as purpose, meaningful work, and extraordinary people. Listen in as Shawn shares how to develop an optimistic workplace and why you'd want to. Plus I'll ask him how an optimistic workplace enables …
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This month's guest, Marnie Green, is Principal Consultant at Management Education Group and author of both Painless Performance Evaluations and Painless Performance Conversations. Listen in as she shares examples of organizations who have seen shifts in culture as a result of a new performance management process and supporting technology.…
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There are a lot of change management experts and approaches to choose from. How can you tell the good ones from the bad ones? Beth Banks Cohn, President and Founder of ADRA Change Architects, joins the show to warn us of the red flags to watch out for, and share the hallmarks of good change management practice. Listen in to become a better consumer…
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Guest: Paige Lillard CEO and Principal of Beacon Consulting PBL and Former Lead Judge, Malcolm Baldrige Award for Performance Excellence There’s nothing more frustrating than to be given a goal by senior leadership only to realize that had they consulted your team, they may have developed a much more meaningful goal or altered the strategy complete…
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This month's guest, Dee Daley, is a business leader with a 20-plus year record of leading organizational change initiatives for corporations including GE Healthcare, GE Capital and Office Depot. She recently presented on the topic of How to Deal With Difficult People at the Change Management 2015 Global Conference. As change management professional…
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As the lines between our work and the rest of our lives blur, it seems more difficult to navigate and differentiate between the two. According to this month's guest, Dr. Jane Goldner, the key, however, is not work-life balance, it's role integration. Tune in to hear how to know if you or others have poor "work-life balance" and what the impact on t…
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In this episode, workplace communication expert Skip Weisman shares the four conversations that happen at work, three of which create low morale, low productivity and kill profits. Which one works? Listen to find out The 4 Workplace Conversations, how and why they occur and specific strategies to move to the one "right" conversation.…
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Ever wonder if people in your organization are really on the same page when it comes to change? In this episode, Michael Taylor of SchellingPoint shares a way to measure and maximize alignment in your change initiatives. We'll discuss why alignment is important, who needs to be aligned, how to tell if you have alignment or not, and what you can do …
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Like many change agents, this month’s guest had a unique career path that brought him to that role. Danny Peterson was CEO of a large nonprofit organization. When he retired, he went back to work — this time as the Manager of Global Continuous Improvement within a Fortune 500 company. In this episode, we’ll explore Danny’s experience with influenci…
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In this episode, Supriya Desai, Principal at ASC* Advisory, shares why in today’s global business environment – characterized by volatility, uncertainty, chaos and ambiguity – companies cannot delegate responsibility for planning and executing strategic changes to a small cadre of change management practitioners.…
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We are in the age of complexity. The organizational life-span is shrinking, the pace of innovation is the highest it's ever been and it continues to accelerate. For organizations to remain relevant in today's world, they need more effective and adaptable processes for managing change. Jason Little, author of Lean Change Management, joins the show t…
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My guest this month is Victoria Grady, President and Principal Consultant at PivotPoint Business Solutions. In this episode, she shares how the LOE (Loss of Effectiveness) Index identifies those behaviors, perceptions, and attitudes that emerge in organizations in response to change. Jinnie Lee Schmid, an independent consultant certified to adminis…
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In this episode, Brian Horgan, Project Director for United Illuminating, tells the story of the Central Facility project, which affected every employee in the company. By recruiting people throughout the organization to help ensure smooth transitions, the potentially disruptive project caused no service delays, came in under budget, and improved co…
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