show episodes
 
Who exactly are the thought leaders in the $18-billion-plus linen, uniform and facility services industry? This podcast aims to shine a light on this industry’s more than 200,000 employees through thought-provoking interviews with industry insiders and business experts on issues critical to your company and workforce. Most Americans might not realize it, but they benefit at least once per week from the cleanliness and safety of laundered, reusable linens, uniforms, towels, mats and other pro ...
 
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show series
 
This month, Lou speaks with Service Operations Leader, Eric Garr, about school districts going back to school safely. Learn why it's important to check in on your equipment and assess indoor air quality before bringing students back into your facilities. If you would like to learn more about the tools available to help you bring students back to sc…
 
A panel of linen, uniform and facility services operators discuss the industry’s response to COVID-19, lessons learned from the crisis and how the industry can move forward. Panelists include Jim Buik, the current TRSA chairman and president of Roscoe Co.; Jim Cashman, president and CEO of ImageFIRST; P.J. Dempsey, president of Dempsey Uniform and …
 
Anna Walker, the marketing manager at Cosgrove Partners in Indianapolis, discusses the importance of retaining your customer base in the post-COVID sales and marketing environment. Walker talks about the critical pivot your marketing and sales teams must make, how to develop marketing messages that resonate with your customers in this climate and w…
 
This month, Lou speaks with Healthcare Vertical Market Leader, Angie Stokes, about Harshaw Trane's Get Ready. Stay Ready. healthcare initiative. Learn why it's important be more proactive when it comes to modernizing and preparing your facility for the future. If you would like to learn more about the tools available to help you maximize the way yo…
 
Total Cost Matter Episode 19 is available now! This month, Lou speaks with Harshaw Trane's Mike Popham, Eric Wilson, Kurt Barrett and Christy Fetsch on some important steps to take when reopening your building. Learn why we should have an increased concern for indoor air quality, energy efficiency, safety and security as well as evolving building s…
 
Charles Crowell, the vice president of Milliken Table Linens, and Ben Fox, the director of sales and marketing at Alsco, discuss the state of the food-and-beverage market, as well as the importance of hygienically clean linens and uniforms as restaurants reopen across the United States and worldwide. For more COVID-19 news, information and resource…
 
Karen Griffiths, the human resources and safety director at Loop Linen Service in the New Orleans area, and Angela Howard, the vice president of people development and human experience at Spindle in the Chicago area, discuss the policies their respective companies are putting in place as they move toward ramping up operations. For more COVID-19 new…
 
Catalina Dongo, the director of human resources at UniFirst Corp., shares tips on communicating with your employees during the COVID-19 crisis, and outlines best practices and policies to implement at your organization. For more COVID-19 news, information and resources for your linen, uniform and facility services company, visit www.trsa.org/covid1…
 
Total Cost Matters Episode 016 is available now. Lou Zaccone speaks with Kurt Barrett, Intelligent Services Team Leader, about remotely connecting to your building automation system (BAS.) We realize that the needs of your facilities may be changing at a fast pace right now. During this challenging time, we are here to help so you can manage your b…
 
A discussion about the COVID-19 pandemic and its potential impacts on the linen, uniform and facility services industry with Dr. Murray Cohen, a retired U.S. Centers for Disease Control (CDC) and World Health Organization (WHO) epidemiologist; and Joseph Ricci, the president and CEO of TRSA. For more information and communication tools for your com…
 
An overview of TRSA’s Hygienically Clean certification program with Audrey Carmichael, a client coach with Six Disciplines Consulting Services. Carmichael shares her thoughts on the benefits of getting Hygienically Clean certification for your commercial laundry, preparing for the certification with Hygienically Clean consulting services, and more.…
 
Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, joins us to discuss identifying and developing leaders in the commercial laundry industry, as well as the benefits of TRSA’s Leadership Development Workshops. For more inf…
 
An overview of the energy and natural gas markets, as well as projects that your laundry can undertake to save on energy and utility costs in the future. Sharing their thoughts on these topics and more are Michael Payne and Dan Flaherty of TRSA Business Solutions Partner APPI Energy, and Chad Burden of THG Energy Solutions. For more information on …
 
We take a look at plant productivity, and how to improve your laundry’s throughput through better hiring practices for production staff, new technologies and more. A panel of savvy laundry operators and consultants, including Johanna Ames, president of Ames Linen Service; Tyler Burke, executive vice president of Loop Linen Service; Mike Chambers, p…
 
A rundown of the economy, recent mergers and acquisitions, and key financial metrics for the linen, uniform and facility services industry based on numbers from publicly traded uniform companies and survey data gathered from commercial laundry operators. This episode was recorded live at TRSA’s 106th Annual Conference in September and features Andr…
 
Rick Gerlach, the former senior director of safety and health at Cintas, who is currently a consultant for safety and health processes with RG Consulting LLC, gives an overview of TRSA’s new Safety and Health Certification. He details the process for getting certified, why it’s important to gain recognition for your company’s safety and health prog…
 
Steve DiFillippo, the owner of Davio’s Northern Italian Steakhouse and author of It’s All About the Guest, discusses his brief experience working in the linen, uniform and facility services industry, as well as his deep family ties to the commercial laundry business. DiFillippo also previews his upcoming talk at TRSA’s 106th Annual Conference in Bo…
 
This month's episode is all about distilleries. Lou talks to our very own distillery expert Erik Samelson about the latest technological advancements in the distillery industry. The two discuss the benefits of thermal storage and strategies to help meet high demand. Erik offers great insight into the distilling process and showcases the role energy…
 
How do you plan your business for a successful transition to the next generation? Learn how several industry leaders have dealt with this transition in the past and are preparing their business for the future. In this panel presentation from TRSA’s Second Annual Leadership Summit in New Orleans, Jim Buik, president and owner of Roscoe Co.; James Gu…
 
This month's episode is all about building automation system (BAS) upgrades. Lou talks to building automation expert Victoria Voigt about big data and the advantages to upgrading an outdated BAS. The two discuss specific technological changes to BAS and how these changes increase the reliability and efficiency of buildings today.…
 
The United States Bureau of Labor Statistics (BLS) estimates that negativity in the workplace costs businesses a whopping $3 billion per year due to its harmful effects. How do you counteract negativity and its effects on your company’s productivity? In this presentation from TRSA’s Production Summit & Plant Tours in Dallas, The DISC Wizard Nancy R…
 
Kevin Schwalb, TRSA’s vice president of government relations and certifications, and Bill Spencer, TRSA’s federal legislative counsel, discuss legislation and regulations that impact the linen, uniform and facility services industry and what TRSA is doing to advocate on behalf of the industry. For more information on policy issues at the federal an…
 
Eric Kurjan, the president of Six Disciplines Consulting Services, a firm that has worked with several leading organizations in the linen, uniform and facility services industry, joins us to discuss developing leaders in the commercial laundry industry, as well as TRSA’s new Leadership Development Workshops. For more information on these workshops,…
 
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