Welcome to "HVAC-ology," your podcast for all things related to commercial HVAC systems! Whether you're an experienced technician, an HVAC engineer, a curious business owner, or simply someone interested in understanding the parts and pieces of HVAC systems, this podcast is perfect for you. In each episode, our expert hosts and enthusiasts delve into the complex world of commercial heating, ventilation, and air conditioning (HVAC). We cover everything from the latest equipment technology adv ...
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Topics covering fluid processes, equipment, troubleshooting and solutions for processing plants across food, beverage, pharmaceutical, brewery and dairy industries.
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This podcast is for convenience store sales associates looking to promote to assistant managers as well as for new assistant managers. This can be a tough role when you just get thrown into position. I will prepare you to survive in this role.
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The practice of dentistry is one giant project. Project Dental is all about unpacking and examining the many facets that make up our incredible industry. Take a ride with us while we explore your questions and many others.
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HVAC-ology Podcast 13: Behind the Scenes at Pump'nFlo
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Send us a Text Message. We’re thrilled to have Evan Crabtree from Hoffman Hydronics and Erik Roethlinger joining us. Evan’s journey from NC State’s chemical engineering program to becoming a pivotal figure in the HVAC industry is inspiring. Erik adds a humorous touch with his deep expertise in hydronics supported by an early career in music, making…
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HVAC-ology Episode 12: Exploring the Price Industries Legacy of Quality and Innovation
51:40
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Send us a Text Message. Ever wondered how a company evolves from a small rep firm to a leader in HVAC innovation? Get ready to meet Todd Stovall from Price Industries. We discuss the company's transformation from a rep firm in the 1940s to a manufacturing powerhouse, driven by its mission to improve quality and serve the commercial HVAC market. Tod…
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HVAC-ology Episode 11: Boilers with Joe Britt
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Send us a Text Message. Ever wondered how maintaining your boiler in the summer can save you big in the winter? Join us as we explore this often-overlooked strategy with Joe Britt, president of Hoffman Hydronics, who shares his wealth of knowledge on the subject. Joe walks us through his company's journey from Heat Transfer Sales to becoming Hoffma…
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HVAC-ology Episode 10: Design-Build vs Plan-Spec Projects
42:25
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Send us a Text Message. Ever wondered how to navigate the complexities of project delivery in the world of architecture and engineering? Get ready to uncover the secrets of the design-build method vs. plan and spec. This episode promises to equip you with not only HVAC knowledge but a few tidbits of financial wisdom from "The Millionaire Next Door"…
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HVAC-ology Episode 9: Building Controls from PLCs to AI and More
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Send us a Text Message. What if the key to mastering building environments lies in the palm of your hand? Join us in this episode of HVACology as we kick things off with some fun banter about our favorite TV shows and movies. Ryan shares his latest guilty pleasure, "Perfect Match," and Kelly reminisces about the timeless charm of "Gilmore Girls." W…
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HVAC-ology Episode 8: Chemical Water Treatment, Glycol Choices, and Water Hygiene
42:21
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Send us a Text Message. Get ready to unlock the secrets of chemical water treatment and HVAC system maintenance as we take you on an insightful journey with Mike Kollmansberger from the Metro Group. Mike shares how he became an expert in protecting HVAC systems from the corrosive effects of water. Why do HVAC professionals need to understand the di…
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HVAC-ology Episode 7: Benefits of ESOPs, Private Equity's Impact on HVAC and Other Insights
1:02:39
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Send us a Text Message. Ever wondered how a Harvard football player became a CEO in the HVAC industry? Join us in this episode of HVACology as we chat with Jim Bingham, the dynamic CEO of Hoffman & Hoffman. We kick things off with some light-hearted banter about Ryan's and Kelly's college theater days. Jim takes us on a fascinating journey through …
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HVAC-ology Episode 6: HVAC Business Setup, Valuation and More with Dan D'Alberto
1:04:56
1:04:56
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Send us a Text Message. Ever wondered how to structure your business to protect your personal assets and boost financial health? Join Kelly Patterson and Ryan Hudson on HVAC-ology as they chat with Dan D'Alberto, managing director of Purpose Equity. Dan's unique career path from political science to private equity offers a treasure trove of insight…
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Food Safety and Hygiene Practices for Convenience Store Assistant Managers
25:54
25:54
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In today's episode, we're focusing on a crucial aspect of store management: food safety and hygiene practices. Maintaining high standards in these areas is vital for the well-being of both customers and employees. We'll discuss the specific role of assistant managers in upholding these standards and ensuring a safe environment for everyone.…
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HVAC-ology Episode 5: GPS Air and Ionization Technology
38:02
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Send us a Text Message. Ever wondered if you'd rather speak 10 languages or master 10 different musical instruments? Join us on episode five of the HVACology podcast, where Kelly and Ryan kick things off with this fun hypothetical question that reveals Ryan's travel stories and linguistic aspirations. Our special guest, Jeff Gezzi from GPS Air, sha…
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Proper Handling of Hazardous Materials and Equipment
26:38
26:38
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In today's episode, we're tackling a topic essential for the well-being of your employees and customers: the proper handling of hazardous materials and equipment. We'll explore why health, safety, and regulatory compliance are so important when dealing with these potentially dangerous items and how you, as an assistant manager, play a crucial role …
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Send us a Text Message. The HVAC-ology podcast is designed for HVAC contractors, engineers, salespeople, and technicians. Today's guest is Rick Schnarr, a seasoned HVAC professional. We talk about chillers in hospitality, industrial processes, and more! Be sure to like, follow and subscribe! Please be sure to subscribe to our podcast and share with…
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Emergency Procedures and First Aid Training
43:29
43:29
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In today's episode, we're tackling an essential topic for the well-being of both your employees and customers: emergency procedures and first aid training for convenience store assistant managers. We'll explore why health and safety are paramount in a convenience store setting and how assistant managers play a crucial role in maintaining compliance…
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Send us a Text Message. HVAC-ology Podcast fans will be thrilled to hear from hosts Ryan and Kelly as they discuss ABB drives with long-time drives expert Perry Conte and Freq Squad teammate Natalie Greene! Explore the world of drives with us on today's podcast. Please be sure to subscribe to our podcast and share with anyone who might be intereste…
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Ensuring Compliance with Health and Safety Regulations
24:52
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In this episode, we'll delve into the importance of health, safety, and regulatory compliance in the convenience store industry, and provide you with practical strategies and best practices to ensure your store meets and exceeds these critical standards.By C-Store Center
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Send us a Text Message. Hosts Ryan Hudson and Kelly Patterson talk with Ben Pippen, fan expert. Together, they uncover reasons why customers like installing Big Ass Fans! They cover Haiku fans, a pretty "cool" rebate program Ben offers his customers, and more! Listen up to find out all the details. Please be sure to subscribe to our podcast and sha…
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Analyzing Sales Data and Utilizing Sales Reports for Performance Improvement
20:33
20:33
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20:33
In this episode, we'll explore the importance of sales data analysis for convenience store assistant managers and dive into the key topics that will help you unlock the full potential of your sales data.By C-Store Center
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Send us a Text Message. Ryan Hudson and Kelly Patterson, your HVAC-ology podcasters, interview Brian Keefer. Brian is a bonafide expert in HVAC filters and can answer questions far and wide about all things filters! We're keeping it high-level in this first podcast. Can't wait to hear what you think! Please be sure to subscribe to our podcast and s…
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Driving Revenue: Implementing Effective Promotional Strategies
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Throughout this episode, we'll explore the significance of effective promotional strategies for driving revenue in convenience stores. We'll explore the definition of promotional strategies, their pivotal role in revenue generation, and how they attract customers, increase sales, and build brand loyalty.…
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Persuasive Selling Techniques and Product Knowledge Demonstrations
47:54
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In this episode, we're zeroing in on a skill set crucial for every assistant manager in corporate-owned convenience stores: developing persuasive selling techniques and enhancing product knowledge. As the retail landscape gets more competitive, the ability to serve, truly engage, and understand your customers can set your store apart.…
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Navigating the Sales Process and Customer Buying Behavior
37:11
37:11
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In this episode, we will explore how to harness these insights to refine our promotional strategies, ultimately boosting our sales and enhancing customer satisfaction.By C-Store Center
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Upselling and Cross-selling Strategies for Convenience Store Assistant Managers
13:04
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This episode will discuss upselling and cross-selling strategies to enhance customer satisfaction in corporate-owned convenience stores.By C-Store Center
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Handling Inquiries, Complaints, and Conflicts Like a Pro
13:28
13:28
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In today's episode, we're diving into a crucial aspect of running a convenience store – handling customer inquiries, complaints, and conflicts professionally.By C-Store Center
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Effective Communication Techniques for Convenience Store Assistant Managers
22:55
22:55
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In today's episode, we'll be delving into a topic at the heart of effective leadership in the convenience store industry: active listening and effective communication for assistant managers.By C-Store Center
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In this episode, we'll examine how strong interpersonal skills are like a magic charm for your store. They turn customers into regulars, foster loyalty, and even make your job way more enjoyable!By C-Store Center
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Shrink Happens: A Guide to Battling Loss Prevention for C-Store Assistant Managers
16:32
16:32
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Whether it's shoplifting, employee theft, or plain old miscounts, shrinkage erodes profits and can make our jobs much harder. So, in this episode, let's get tactical about loss prevention and start protecting those hard-earned dollars!By C-Store Center
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Mastering the Shelf: A Guide to Planograms and Shelf Management for C-Store Success
13:55
13:55
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In this episode, let's dive into the art and science of shelf management and planograms. Get ready to transform your shelves from cluttered to captivating!By C-Store Center
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Inventory Management: A Convenience Store's Secret Weapon
16:40
16:40
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16:40
In this episode, we will dicuss how mastering inventory control is like having a secret weapon in your arsenal. It boosts your bottom line, keeps those shelves looking sharp, and saves you from the dreaded "out of stock" headaches.By C-Store Center
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Mastering Supplier Relationships: The Key to Effective Inventory Management
21:03
21:03
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21:03
With the right strategies and mindset, we'll cover how building strong supplier relationships can become your secret weapon for efficient inventory control and shelf management in this episode.By C-Store Center
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Mastering Inventory Organization: Keys to Efficiency and Sales Maximization
16:01
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In this episode, we're diving into the exciting realm of inventory organization.By C-Store Center
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Effective Inventory Management for Assistant Managers
11:46
11:46
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In this episode, we'll delve into techniques and best practices to master accurate stock tracking, set par levels and reorder points, and understand the importance of FIFO and FEFO methods.By C-Store Center
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Introduction to Inventory Control for Assistant Managers
19:13
19:13
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19:13
In today’s episode, we embark on a journey through the intricate world of inventory control and shelf management – two cornerstones of success in the convenience store industry.By C-Store Center
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Implementing Promotional Campaigns for Corporate Convenience Store Assistant Managers
15:05
15:05
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In this episode, we will deeply dive into the exciting world of implementing promotional campaigns in the convenience store setting. Our focus will be on four key areas: execution and timing, monitoring and adjustments, measuring ROI, and learning from real-world case studies.By C-Store Center
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Designing Promotional Campaigns for Corporate Convenience Store Assistant Managers
33:19
33:19
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In this episode, we will explore the exciting world of promotional campaigns in the convenience store sector.By C-Store Center
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In this episode, we'll dive into some crucial aspects of pricing that will help you make informed decisions, boost profitability, and ensure the financial health of your convenience stores.By C-Store Center
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Creating Effective Pricing Strategies for Assistant Managers
34:54
34:54
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In this episode, we will delve into the art and science of pricing, exploring strategies that can elevate your convenience store's performance.By C-Store Center
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Understanding Competitive Analysis for Assistant Managers
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40:12
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In this episode, we’ll dive into the core of competitive analysis. Competitive analysis is the process of assessing your rivals in the market to gain insights into their strategies and identify areas where your store can gain a competitive advantage.By C-Store Center
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Understanding Pricing Strategies and Promotional Campaigns
28:05
28:05
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28:05
In this episode, we embark on a journey to understand the intricacies of pricing strategies and how they intersect with successful promotional campaigns in the convenience store industry.By C-Store Center
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Today, we'll dive into an essential topic that combines many aspects of effective merchandising techniques: Store Maintenance and Review.By C-Store Center
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Customer-Centric Merchandising: Elevating Your Store's Shopping Experience
20:08
20:08
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20:08
In this episode, we will explore the importance of customer-centric merchandising, delve into customer shopping behavior, and engage in hands-on activities to apply these principles.By C-Store Center
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Unlocking the Power of Sales Promotion and Cross-Selling
17:11
17:11
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Today, we delve into the art of sales promotion and cross-selling, essential components of effective merchandising techniques. These strategies not only boost sales but also enhance the overall customer experience.By C-Store Center
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In this episode, I decided to change things up a little bit. As someone who grew up reading, I have always enjoyed stories. I decided to share a story with you.By C-Store Center
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Efficient Inventory Management: The Key to Effective Merchandising
26:29
26:29
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In this episode, we're diving into inventory management and its profound impact on your store's merchandising effectiveness.By C-Store Center
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Pricing and Signage in Effective Merchandising Techniques
15:21
15:21
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Pricing and signage are pivotal elements that can significantly influence customer behavior and sales. Understanding the psychology behind pricing, setting competitive prices, and creating signage that effectively communicates value are all skills that can be honed and leveraged to your store's advantage.…
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Product Placement and Visual Merchandising for Convenience Store Assistant Managers
29:06
29:06
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In this episode, we'll dive deep into product placement and visual merchandising. Buckle up!By C-Store Center
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Mastering Effective Merchandising Techniques for Convenience Store Assistant Managers
33:15
33:15
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In this episode, we will delve into merchandising, its impact on sales and customer experience, the significance of store layout, and how to create an inviting and efficient design. We'll also engage in a practical store walkthrough and analysis to put theory into practice.By C-Store Center
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Enhancing Customer Satisfaction Through Feedback and Continuous Improvement
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35:37
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In this Survive episode from C-Store Center, we'll explore enhancing customer satisfaction through feedback and continuous improvement.By C-Store Center
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Going Above and Beyond: Elevating Customer Service
35:44
35:44
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In this episode of Survive from C-Store Center, we delve into the art of going above and beyond for your customers, creating lasting experiences.By C-Store Center
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In this episode, we'll explore practical techniques for managing customer complaints, the importance of a service recovery process, and provide practice scenarios to hone your skills.By C-Store Center
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Building Customer Rapport: A Guide for Convenience Store Assistant Managers
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39:43
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. In this episode of Survive, we will explore strategies to build rapport and trust with customers, identify opportunities for upselling and cross-selling, and discuss the ethical aspects of these sales techniques.By C-Store Center
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