Best Iicrc Podcasts (2024)

1
"You Should Try Carpet Cleaning!" 1:03:27

6M ago1:03:27

1:03:27

Keep It Clean! has Rob Hanks this week for a very entertaining story of an older brother convincing his two younger brothers to help him in his carpet cleaning business. They had little training and little support, but big dreams and a lot of drive. Those three brothers started one of the largest carpet and restoration supply businesses in North Am…

1
" I Had A Picture In My Head" 53:59

11M ago53:59

53:59

BK Semandic came to the US from Serbia and decided to make a life here. He has an appreciation for the land of opportunity. And what an opportunity it has been! BK applies himself through the power of visualization and creating a future that is attainable. He tells his startup story from learning the language to understanding how the cleaning and r…

1
"I Don't Remember Carpet Cleaning At Career Day" 1:05:34

1+ y ago1:05:34

1:05:34

An Interview with Bill Yeadon, all around nice guy, lover of business books and one of the pioneers of the professional cleaning industry. Bill has been a carpet cleaner for many, many years and a pure lover of marketing this industry. Bill talks about his early days as a carpet cleaning professional in Florida in the early days of on-location clea…

1
"I Started When I Was Just A Kid" 1:01:21

1+ y ago1:01:21

1:01:21

Craig Jasper has spent a lifetime in the professional cleaning and restoration industry. Starting as a very young adult, he learned literally from the ground up to clean floors, carpets and fabrics. As most of us do, he then journeyed into the professional Restoraton industry and has become one of the most sought after instructors in the industry. …

1
"There's A Difference Between Making Money And Making A Profit" 54:28

1+ y ago54:28

54:28

If you are in the professional cleaning industry and you have not heard of Courtney Lee, you have been living under a rock. This guy is everywhere on FaceBook and many different cleaning related pages. Always a positive person and always willing to lend a hand to fellow cleaning professionals, Courtney had found himself struggling with some of the …

1
"You Are Always Learning Something New" 53:04

1+ y ago53:04

53:04

Jessika James has been around our professional cleaning and restoration world for 37 years, seeing many new changes and challenges for the industry. She is a pioneer of contents processing from the middle 80's and a pioneer of contents processing education by recently organizing an IICRC class dedicated to this venture. Jessika got her start in the…

1
"He Raised Me To Be Service Oriented" 57:02

2y ago57:02

57:02

There are few people we meet in life that will stand out forever in our hearts and minds. Kenway Mead was one of those people in my life. Always positive, always kind and an absolute class act. He was the face of IICUC and later IICRC as the Executive Administrator of the organization through his own company Kenway Consultants, Inc., or KCI. We cal…

1
"I Wanted To Build A Bridge Between The Cleaning Community And The Scientific Community" 50:26

2y ago50:26

50:26

Dr. Dan Bernazzani discusses his start in the carpet cleaning/building services industry beginning in the late 1970's. Starting small during his college years, his operation grew to two locations and worked for some of the most well established family names in the New England area, mostly in Vermont. Dan spent years honing his craft by saying yes t…

1
"It Was A Paradigm Shift" 54:53

2y ago54:53

54:53

Reg Rogers shares with Keep It Clean! his transition from rock and roll drummer to carpet cleaner. No, we are not kidding. It really happened just the way Reg tells it! The music industry is just that, an industry. Just like any other industry, some talented folks struggle to monetize their dreams and search for new opportunities. Reg tells a motiv…

1
"No Two Jobs Are Ever Alike" 1:01:20

2y ago1:01:20

1:01:20

Listen to this latest interview with special guest Barry Costa. Barry talks about his start in the cleaning and restoration world while working with his Dad in the 1960’s and 70’s as a helper and starting his own company while working as a school teacher in New Hampshire. He is an award winning school teacher and if you have had the great fortune o…

1
"It's The Little Things That Can GET You" 58:39

2y ago58:39

58:39

A true gentleman that reaches back in our industry over 50 years. One of the first education providers in the industry, and still going strong today, Ron Toney. Ron started back in 1969 as a high school custodian and over 5 decades later still has a passion about cleaning fabrics and working with current technicians to make the industry a better pl…

1
"You're Not Just A Carpet Cleaner, You Are A Plumber, Electrician, Salesman and Chemist" 1:02:48

2y ago1:02:48

1:02:48

Shawn Bisaillon has had quite a journey in the professional cleaning and restoration industry! Starting at age 18, for some 30 years has had several different views of industry roles from cleaning technician to manufacturer and many things in between. Shawn is most recognizable in his role as an IICRC Instructor, training thousands of technicians o…

1
"Let's Give DuPont A Chance" 48:17

2y ago48:17

48:17

In the fall season of 1986, the professional carpet cleaning industry was challenged with a new stain resistant carpet product introduced to the public. This product was unlike anything else we had ever worked on. StainMaster nylon was produced and delivered to carpet manufacturers and advertised to the public...and consumers could not buy it fast …

1
"I Changed How I was Trying To Reach Customers" 58:11

2y ago58:11

58:11

Mike Dunmyer, owner of Advanced Degree Carpet Cleaning, earned an MBA from Duke University, has worked as an executive in corporate America, and as a partner in a national non-profit organization that is helping to save our oceans. Then, he decided to become a carpet cleaner. Mike went from dining with US Senators and Congressional reps to cleaning…

1
"The Dirt In This World Is The Same Dirt Since Adam and Eve, Nothing's Changed" 1:06:29

2+ y ago1:06:29

1:06:29

Robert Falzone of Robert Falzone Consulting and Sales is our guest on this rip roaring edition of Keep It Clean. Robert is outspoken to say the least and got his start with cleaning and restoration refurbishing historical buildings in Brooklyn New York in the 1980's. He has a world of knowledge from his days in the field and brought that knowledge …

1
I Started Cleaning As A Teenager 1:03:25

2+ y ago1:03:25

1:03:25

Doyle Bloss of HydraMaster speaks about his early years in the cleaning business and his entry into the supply side of the business. He talks about the influence his father, Ralph Bloss had on him and our entire industry, about helping people, especially young couples grow their business and therefore their lives. He and I reminisce about early day…

1
"I Spent All Our Wedding Cash On A Carpet Cleaning Machine" 51:29

2+ y ago51:29

51:29

Howard Partridge spent all of their wedding cash on a carpet cleaning machine and he is still married!! He struggled like we all did in the beginning of his career and turned it around by understanding the power of referral marketing. Howard now trains thousands of people all around the world on how to use his system of referral marketing. His comp…

1
There Has Never Been A Better Time For A Well Versed Owner To Be In The Carpet Cleaning Business 55:52

2+ y ago55:52

55:52

Mike Pailliotet has been cleaning carpets for awhile and has seen every side of the industry. From high pressure sales processes in his early years, to the more consultative approach today, Mike still cleans carpet every day and has an army of cheerleaders as current customers. Mike started out learning from the internet and now has a list of other…

1
"I Took Advantage Of Every Training Opportunity I Could" 1:06:52

2+ y ago1:06:52

1:06:52

Claude Blackburn, Founder of Dri-Eaz Products, talks about his early days with carpet cleaning and operating his business in Northwest Washington state. It is an interesting story of overcoming, dedication, optimism, and downright stubbornness to keep the dream alive and then some. One man's take on pulling yourself up by your bootstraps and how to…

1
"We Are The Authority Figure In A Servant's Manner"...Joe Dobbins 55:32

2+ y ago55:32

55:32

Joe Dobbins has been a carpet cleaner, restoration contractor, wholesale product and equipment supplier, licensed building contractor, property insurance adjuster and an IICRC trainer and volunteer. That is enough to last most professionals a lifetime, but Joe keeps on going. He is a man of few words, but the words he uses should be heeded. Joe Dob…

1
"We Thank Our Customers For Allowing Us To Be Of Service" 57:39

2+ y ago57:39

57:39

Mark Saiger tells an amazing story of a carpet cleaning startup in a very rural area of the "North Country" in Northern Minnesota. His family was in the carpet cleaning business and Mark is 3rd generation cleaning, teaching the 4th and 5th generations to carry the torch forward. Mark has an amazing ability to make everyone feel comfortable around h…

1
"Every Customer Gets Treated Like Royalty" 55:07

2+ y ago55:07

55:07

Paul Pearce has been cleaning since the 1970's in the United Kingdom with great success. He has the proper attitude to understand customer service from a unique viewpoint. He has had actual royalty as his customer, but has not been phased as he treats all his customers like royalty!! Paul's startup story is quite fascinating. From a farming backgro…

1
"Success: Being Happy With Who You Are and What You Are Doing!" 57:04

2+ y ago57:04

57:04

We coaxed Jeff Bishop out of retirement to give us some insight from his long service and unique perspective of the professional cleaning and restoration industry. From the 1950's to 2018, Jeff was a force in the carpet cleaning industry. He commanded attention in everything he was involved with, from his early days in cleaning to his military serv…

1
"I Learned Almost Everything In Carpet Cleaning Through Trial and Error" 1:03:27

2+ y ago1:03:27

1:03:27

Keep It Clean! has Rob Hanks this week for a very entertaining story of an older brother convincing his two younger brothers to help him in his carpet cleaning business. They had little training and little support, but big dreams and a lot of drive. Those three brothers started one of the largest carpet and restoration supply businesses in North Am…

1
"The Satisfaction Of Serving Others" 59:16

3y ago59:16

59:16

Bob Merkt tells his story of his startup in the professional cleaning industry. And it is a doozy!! When a person finally comes to terms with how he will live his life and learns lessons along the way by just listening and doing what he has been trained and taught to do. Bob has a unique angle on being a product of the industry, absorbing lessons l…

1
"Hard Work Pays Off!" 53:59

3y ago53:59

53:59

BK Semandic came to the US from Serbia and decided to make a life here. He has an appreciation for the land of opportunity. And what an opportunity it has been! BK applies himself through the power of visualization and creating a future that is attainable. He tells his startup story from learning the language to understanding how the cleaning and r…

1
"This Business Is Not All Rainbows and Happy Times, This Is Hard Work" 1:13:52

3y ago1:13:52

1:13:52

Listen as Rick Love shares his inspirational journey through the cleaning and restoration industry. When asked why he chose this industry, Rick’s answer - “it chose me!” I think a lot of us can relate to this sentiment. Rick was truly inspired to support his young and growing family and found this industry a sound way to accomplish that goal. Rick …

1
"Textiles Are Textiles Whether You Wear Them Or Walk On Them" 1:01:49

3y ago1:01:49

1:01:49

Ruth Travis explains her career in the professional cleaning and restoration industry. Fashion design was the early goal and realizing she could not be a part of the fashion industry in Chattanooga, TN, she opted for carpets and rugs. First working for Fiber Seal in the 1980's, she found her calling with textiles you walk on and fell in love with r…

1
"Create A Relationship With The Customer Where You Are The Expert" 56:31

3y ago56:31

56:31

In this episode I interview Larry Cooper, formerly of the Professional Cleaning Network and now producer of The Experience Convention and Trade Show. Larry has been a tireless volunteer in the cleaning and restoration industry, working with regional cleaning and restoration trade associations and the Institute of Inspection, Cleaning and Restoratio…

1
"Carpet Cleaning Was A Side Hustle, But I Loved The Technical Aspects Of Cleaning" 59:29

3y ago59:29

59:29

Everybody's favorite cleaning guru tells his startup story for Keep It Clean! and what a story it is. From an early computer "enthusiast" in his garage, working with his Dad in the family window cleaning business, Scott Warrington figured out a side hustle while still in high school as a carpet cleaner for a little spending money. Even while teachi…

1
"I Published A Carpet Cleaning Magazine That I, As A Carpet Cleaner Would Like To Read" 1:03:45

3y ago1:03:45

1:03:45

John Downey was the son, of a son, of a son of a carpet cleaner. When your professional lineage goes back to 1897, you may know a few things about the carpet cleaning business. And John does not disappoint! An inside look to the staggering history of carpet cleaning from a city in Central Ohio that has been the home to 4 multi-generational carpet c…

1
Carpet Cleaning Saved My Life! 54:53

3y ago54:53

54:53

Reg Rogers shares with Keep It Clean! his transition from rock and roll drummer to carpet cleaner. No, we are not kidding. It really happened just the way Reg tells it! The music industry is just that, an industry. Just like any other industry, some talented folks struggle to monetize their dreams and search for new opportunities. Reg tells a motiv…

1
It All Comes Down To The Fact; This Is A Business 1:05:34

3y ago1:05:34

1:05:34

An Interview with Bill Yeadon, all around nice guy, lover of business books and one of the pioneers of the professional cleaning industry. Bill has been a carpet cleaner for many, many years and a pure lover of marketing this industry. Bill talks about his early days as a carpet cleaning professional in Florida in the early days of on-location clea…

1
Everything Is Different, There Is Carpet Everywhere, So Try Different Things. 50:25

3y ago50:25

50:25

Patrick Ladinig has a long history in the carpet cleaning business, but from a very different angle than most of us here in the US. He started as a child working with his Father and learning from the ground up. After completing school, he began working for the family business, Carpet Cleaner Industries in Austria and understanding what works in thi…

1
I Started My Company With A Toolbox, I Had Nothing Else. 1:01:20

3y ago1:01:20

1:01:20

Listen to this latest interview with special guest Barry Costa. Barry talks about his start in the cleaning and restoration world while working with his Dad in the 1960’s and 70’s as a helper and starting his own company while working as a school teacher in New Hampshire. He is an award winning school teacher and if you have had the great fortune o…

1
This Was A Really BIG DEAL! 48:17

3y ago48:17

48:17

In the fall season of 1986, the professional carpet cleaning industry was challenged with a new stain resistant carpet product introduced to the public. This product was unlike anything else we had ever worked on. StainMaster nylon was produced and delivered to carpet manufacturers and advertised to the public...and consumers could not buy it fast …

1
Communicate, Collaborate and Understand, There Is Always Something To Learn 50:26

3+ y ago50:26

50:26

Dr. Dan Bernazzani discusses his start in the carpet cleaning/building services industry beginning in the late 1970's. Starting small during his college years, his operation grew to two locations and worked for some of the most well established family names in the New England area, mostly in Vermont. Dan spent years honing his craft by saying yes t…

1
The Customer Wants It To Look Good Too. 56:48

3+ y ago56:48

56:48

Hear from one of the actual founders of IICRC. Tom has spent over 50 years in the professional cleaning industry and has the history of the on-location carpet/upholstery industry. He also served as one of the first ever IICUC instructors and relates the tales of the first classes ever held in carpet cleaning, upholstery cleaning, water damage resto…

1
"Plan For Your Retirement, Then Work Your Plan. Retirement Will Come A Lot Sooner Than You Think" 57:04

3+ y ago57:04

57:04

We coaxed Jeff Bishop out of retirement to give us some insight from his long service and unique perspective of the professional cleaning and restoration industry. From the 1950's to 2018, Jeff was a force in the carpet cleaning industry. He commanded attention in everything he was involved with, from his early days in cleaning to his military serv…

1
Today I Helped Make Someone’s Home A Better Place and It Really Felt Good 58:11

3+ y ago58:11

58:11

Mike Dunmyer, owner of Advanced Degree Carpet Cleaning, earned an MBA from Duke University, has worked as an executive in corporate America, and as a partner in a national non-profit organization that is helping to save our oceans. Then, he decided to become a carpet cleaner. Mike went from dining with US Senators and Congressional reps to cleaning…

1
I Knocked On 10,000 Doors To Market My Cleaning Business 1:07:26

3+ y ago1:07:26

1:07:26

Claude Blackburn, Founder of Dri-Eaz Products, talks about his early days with carpet cleaning and operating his business in Northwest Washington state. It is an interesting story of overcoming, dedication, optimism, and downright stubbornness to keep the dream alive and then some. One man's take on pulling yourself up by your bootstraps and how to…

1
"This Is A Great Business To Be In" 1:03:25

3+ y ago1:03:25

1:03:25

Doyle Bloss of HydraMaster speaks about his early years in the cleaning business and his entry into the supply side of the business. He talks about the influence his father, Ralph Bloss had on him and our entire industry, about helping people, especially young couples grow their business and therefore their lives. He and I reminisce about early day…

1
"Don't Ever, Ever Quit!" 1:13:58

3+ y ago1:13:58

1:13:58

Listen as Rick Love shares his inspirational journey through the cleaning and restoration industry. When asked why he chose this industry, Rick’s answer - “it chose me!” I think a lot of us can relate to this sentiment. Rick was truly inspired to support his young and growing family and found this industry a sound way to accomplish that goal. Rick …

1
Just How Important Are The Soft Skills? 3:58

3+ y ago3:58

3:58

A quick review of what is important to the cleaning customer.By Dane Gregory

1
“Everything About This Company Is Going To Change Over The Next Two Months” 56:31

3+ y ago56:31

56:31

In this episode I interview Larry Cooper, formerly of the Professional Cleaning Network and now producer of The Experience Convention and Trade Show. Larry has been a tireless volunteer in the cleaning and restoration industry, working with regional cleaning and restoration trade associations and the Institute of Inspection, Cleaning and Restoratio…

1
Planning The Future Around The Kitchen Table 53:39

3+ y ago53:39

53:39

Planning The Future Around The Kitchen Table In this episode, we sat down with one of the founders of IICRC. Tom Hill has spent over 50 years in the professional cleaning industry and has the history of the on-location carpet/upholstery industry. Tom served as one of the first ever IICRC instructors and relates tales of the first classes ever held …