In this week’s episode of Leading the Way, you’ll get introduced to a dynamic and empowering woman who shares her amazing journey to success that began with an inspiring story of fleeing to America from Ghana when she was a little girl. Mia Mends, CEO of Inspirus | Sodexo, Benefits and Rewards Services, USA is a living example of the true American …

Cariloop is a fine example of companies using High Tech High Touch in their customer experience and CEO Michael Walsh openly shares their innovative business model, otherwise known as their Value-Centric Organization (VCO) Model. In this episode of Leading the Way we take a close look at the aging generation and the startling statistics on how one …

In this week’s Leading the Way, we take a look at creating a “wellness culture” with America’s #1 Healthy Living Media Expert, a world-renowned chiropractor, best-selling author, radio host, educator, business leader speaker, and President Emeritus of Parker University, Dr. Fab Mancini. You may have seen Dr. Fab during one of his television guest a…

In this special Father’s Day edition of Leading the Way, we talk to two highly influential leaders and father figures. Our guest this week is Christopher Brown, CEO of the National Fatherhood Initiative, an important and meaningful organization that strives to make an impact on father absence. And, we have a special guest appearance from Tim Brown,…

In this week’s episode of Leading the Way, we peek through the microscope of the rapidly-changing healthcare industry and talk to a leader who is on the cusp of that change. Our featured guest, Dr. Britt Berrett, the former CEO of Dallas’ Presbyterian and Medical City Hospitals, is a leader who’s disrupting the traditional approach toward leading a…

Brinker International, one of the world’s leading casual dining restaurant companies with well-known brands such as Maggiano’s and Chili’s, continues to thrive. Doug Brooks, Former CEO and Chairman, explains how the Dallas-based company honors the Brinker legacy. Doug shares what it was like working with the legendary restaurateur Norman Brinker an…

In this special Memorial Day edition of Leading the Way, we spoke to Tom Shull, CEO of the Army & Air Force Exchange Service, the 47 th top retailer in the U.S. that provides tax-free shopping and services to an exclusive customer base of more than 18 million military members and their families. Shull, an accomplished leader and retail business man…

In this week’s Leading the Way, we highlight how global sports entertainment company Topgolf is disrupting the game of golf, introducing millions to the sport, and contributing to the growing billion-dollar golf industry. Leading the way in innovation, Topgolf Executive Chairman Erik Anderson shares with us how the concept was invented and the crea…

If you ever wondered how to get on the Great Place to Work list, you’ll want to hear what their CEO, Michael Bush has to say in this week’s episode of Leading the Way. Michael shares with us the inside scoop of what it takes for an organization, and their leadership, to make this elite list of thriving enterprises, and it all starts with an employe…

If you thought you knew what great customer service is, think again. Better yet, tune into this special edition of Leading the Way as Chip Bell shares powerful cutting-edge ideas and unique strategies for improving the customer experience. The author of nine national best-selling books on customer-innovation, Chip enlightens the audience on real li…

St. Jude is leading the way the world understands, treats, and defeats childhood cancer and other life-threatening diseases. Rick Shadyac, CEO, ALSAC, the fundraising arm of St. Jude Children’s Research Hospital, shares with us how he is carrying the incredible legacy of the most innovative children’s research hospital, created by Danny Thomas back…

A dairy company-turned-technology trailblazer (and recent recipient of i4cp's Next Practice Award), Land O’Lakes is not just churning butter any longer. In this week’s episode of Leading the Way, Land O'Lakes CEO Chris Policinski explains how this farmer-owned organization is disrupting the agriculture industry. Listen in to learn how this progress…

A true disruptor of the call center industry, Sally Hurley, CEO of VIPdesk Connect, joins Leading the Way to share how her organization focuses on the human connection to empower their virtual teams. With 70% of the company being women and moms, one of the many benefits of this innovative virtual business model is the gain in flexibility to work fr…

Entrepreneur, leading wedding & entertainment expert, author and television personality David Tutera shares with us how he built one of the biggest lifestyle brands in Hollywood in this episode of Leading the Way. David shares the importance of creativity in business and explains in detail the amount of research, imagination, and innovation that go…

American Airlines CEO Doug Parker is fearlessly taking his airline to new heights. With an emphasis on building trust, collaboration, and developing caring leaders, Doug declares they’re building a culture at American Airlines today that will take them well into the future. He highlights their strategic objective to think long-term and what it take…