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CRAFTED. is a show about great products and the people who make them. Incredible founders, makers, and innovators reveal how they build game-changing products and companies — and how you can, too. Honored twice by the Webby Awards as a top tech podcast. Discover the future of product development, technology, and AI on CRAFTED. Hosted by Dan Blumberg, an entrepreneur, product leader, and former public radio host. Each episode of CRAFTED. brings you closer to the founders, innovators, and tech ...
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Sports, and the way we experience them, is changing. And AI, 5G, 3D, and all the other buzzy acronyms are why. Behshad Behzadi is the CTO and Chief AI Officer of Sportradar and on this episode of CRAFTED., we explore ways sports and technology are intersecting in novel, weird, and amazing ways. Sportradar creates immersive experiences and data prod…
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Jeff Birkeland is the SVP of Product and Platform at Included Health, a company that aims to be the app on your phone that you first think of when you have a healthcare need. On this episode of CRAFTED., we explore why “the integration itself is the innovation.” Included Health has more than 2,000 employees across both technology and clinical care,…
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April Dunford is an expert at product positioning. She’s advised hundreds of B2B companies on how they can make their products Obviously Awesome — that’s also the title of her bestselling book on positioning. On this episode of CRAFTED., April shares tips on how you can make your product standout and how you can drive more sales — that’s the focus …
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Making media is hard. Distributing it to the right audience even more so. GenAI can help. Matt Monahan is the president of Arc XP at the Washington Post. On this episode, we're digging into the core technology of any media company: the content management system (CMS), why they’re so hard to build right and how new GenAI tools can reduce the toil re…
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In this episode, Download on Tech host and ITI President and CEO Jason Oxman sits down with Zully Ramzan, Chief Scientist at Aura and head of AuraX for an in-depth look into how AuraX is advancing online safety and security. The episode details how AuraX integrates cutting-edge AI technologies to combat evolving cyber threats and the critical innov…
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Dr. Kristen DiCerbo is Khan Academy’s Chief Learning Officer, where she sets the company's product, teaching, and learning strategy — with AI at the forefront. Khanmigo is amazing. It’s the GenAI-powered product from Khan Academy that helps students learn and teachers teach — and could revolutionize education. Khan Academy is used by 12 million stu…
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Kelsey Hightower is a legend. He regularly gives live software demos in front of tens of thousands of people, improvising them like it’s jazz. He’s a master storyteller and a master craftsman. He helped evangelize and establish Kubernetes and recently retired (at 42!) from Google where he was a distinguished engineer. Kelsey loves to level people u…
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Colin Nederkoorn is the founder and CEO of Customer.io, a top customer engagement platform that enables companies to send the right message to the right user at the right time on the right channel. The platform is used by Notion and lots of other top SaaS companies to personalize user onboarding and more. When Customer.io was founded in 2011, there…
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DevPost powers most of the world’s hackathons. And, according to founder and CEO Brandon Kessler, lately there is one overarching directive: “Executives from the top down are saying: `We need to do hackathons to uncover the value of ai.`” Nearly every one of the 1,200 hackathons DevPost powered last year was AI-centric. On this episode of CRAFTED.,…
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Wonder aims to be a “super app for mealtime”, with people turning to it for everything from delivery to groceries to meal kits and more... It’s a very ambitious food-tech startup founded by Marc Lore, the legendary founder who previously built, scaled, and sold Diapers.com and Jet.com (to Amazon and Walmart, respectively). Wonder is rapidly opening…
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When Docker restructured, the company went back to its roots: super-serving developers. CTO Justin Cormack says that’s why the company is developer-obsessed, not customer-obsessed: “We really wanted to focus on the fact that it's the developer who loves Docker. It's the developer who is going to be using Docker every day…” Over the past decade, Doc…
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Software, hardware, and biotechnology are playing an increasingly transformative role in our mental health and wellness. On this episode of CRAFTED., recorded live on the “Next” stage at SXSW, we discuss what investors look for in these new companies and how they separate what’s real — and what’s near-term — from what’s hype. On stage with host Dan…
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Dr. Gabriella Rosen Kellerman is the Chief Product and Innovation Officer at BetterUp, a multi-billion dollar startup that helps people and companies level up. Through a combination of human coaching and AI, BetterUp is able to offer the kind of executive coaching that used to be reserved for... executives. On this episode of CRAFTED. we dig into h…
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Diaa El All is the founder and CEO of Soundful, which enables anyone to create brand new music in just a few seconds with AI. And on this episode of CRAFTED., we are literally making music. We’re also talking about the ethics of using AI to make music. Diaa has been very outspoken about what he sees as the misguided practices of other AI+music comp…
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Paige Costello is the the head of AI and co-head of product at Asana and on this episode of CRAFTED. we're exploring what it means to ship products with AI, how AI will change the way work gets done, and how to organize your teams for success in this brave new world. We explore: How the future of work – and communicating about work – is changing Wh…
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In this episode, Download on Tech host and ITI President and CEO Jason Oxman is joined by ITI member Microsoft’s Senior Accessibility Technology Evangelist Laurie Allen. Ahead of Global Accessibility Awareness Day on May 16, Jason and Laurie hone in on tech’s critical role in promoting accessibility and inclusion. Laurie shares insights on Microsof…
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“So if you take any great startup and look backwards, you'll see that 90 percent of their growth came from like 10 percent of the stuff that they tried. So how do you find that 10 percent as quickly as possible?” Matt Lerner has advised hundreds of startups on how to grow. Now, the CEO of SYSTM has written a book called Growth Levers and How to Fin…
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On April 1st, 2013, ProdPad promised something revolutionary: “We now take your backlog of ideas, and with highly advanced big data crunching algorithm technology, automagically render a complete and accurate product roadmap. [...] The Auto-Roadmap Tool not only builds itself, but also covers for the hardest part of the Product Manager’s job: Getti…
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Enjoy this bonus, happy hour edition of CRAFTED., recorded live during SXSW. It’s a very unCRAFTED. CRAFTED. Featuring four innovators on a rooftop in Austin talking about what struck them at this year’s SXSW. Kick back and unwind with Christie Nicholson (Founder of the Studio for Communicating Complexity), Kwaku Aning (Director, Center for Innovat…
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Career trajectories used to be like steamships: full steam ahead. And then they became more like sailboats: lots of tacking. But now… we’re swirling in whitewater. And, as the Chief Product and Innovation Officer at BetterUp, Dr. Gabriella Rosen Kellerman helps people build the skill they need to flourish: “When you're kayaking in the whitewater. I…
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“You have to invest into change. You cannot invest into stasis. Daniel Kimerling has a keen eye for the trends, technologies, and cultural shifts that are going to be big. A decade ago, he took an insight – that developers needed powerful tool so they could embed banking services into their apps – and launched Standard Treasury, the very first bank…
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In this episode, Download on Tech host and ITI President and CEO Jason Oxman sits down with Michael Alicea, Chief Human Resources Officer at Trellix for a dynamic discussion on DEI in tech and the importance of diversifying cybersecurity. Michael also shares more about Trellix's innovative HBCU Career Program developed in partnership with the Natio…
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A highlight reel that will will help you find great episodes in the Crafted show archive, featuring some of the incredible founders and product builders we featured in 2023. You'll hear voices belonging to the founders of Gusto, Lattice, Monte Carlo, Moov, Wevr, PS, as well as from senior leaders at AWS, Redesign Health, Betterment, Flatiron Health…
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We're not building a set of blogs or something like that where the domain is well understood. We're really pushing the forefront of what people are doing with vessels and optimization. "The effect of global shipping on the climate is hard to overstate," reports The New York Times. "Cargo shipping is responsible for nearly 3 percent of global greenh…
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** Please take this three-minute survey to help us create more great Crafted episodes. http://tinyurl.com/craftedsurvey ** Last week, on Thursday January 18th at 4:49pm Eastern, a SpaceX Crew Dragon capsule on top of a Falcon 9 rocket launched from NASA’s Kennedy Space Center in Florida on its way to the International Space Station. On board are 4 …
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In this episode, Jayne Stancavage, Intel’s Vice President of Policy and Regulatory Affairs and Download on Tech host and President and CEO of ITI Jason Oxman discuss Intel's global AI initiatives, cybersecurity, 5G, and sustainability. Explore Intel's stake in the global AI dialogue, its contributions to the development and deployment of AI technol…
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“I was a pretty bad people manager and so there was a moment where I decided that this is not going to work and I really need to decide which path I'm gonna go. Am I gonna stay hands on keyboard or am I going to really help build the engineering team and scale the organization?” Edward Kim is the CTO and co-founder of Gusto, a multi-billion dollar …
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In September 2023, Dr. Arati Prabhakar, Chief Science and Technology Advisor to the President of the United States, joined Download on Tech host and ITI’s President and CEO Jason Oxman for an insightful dialogue on safe and responsible AI. As a key voice on AI in the Biden Administration, Dr. Prabhakar shares with Jason strategic initiatives and pa…
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“The last nine months, no matter what we want to talk about, our customers want to talk about one thing, which is Gen AI.” One year ago, ChatGPT woke the entire world up to the possibilities of Generative AI. Since then, the conversation around AI has not ceased, with constant questions being raised about its safety, accuracy, and potential implica…
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President Biden took a critical step to usher in a new era for U.S. manufacturing and the innovation economy and ensure U.S. leadership with the enactment of the CHIPS and Science Act. This landmark law’s bold and critical investments were designed to construct needed fabs to stabilize the domestic supply of semiconductors – the key building block …
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“Nobody's going to drive as fast on the straightaway if they don't have good brakes because if that's not available, then you can't go fast confidently.” John Mileham is the CTO of Betterment, and he’s also a race car driving instructor. Though they seem like vastly different roles, he has the same focus in both: going fast but doing so safely. Bet…
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As AI continues to provide transformative benefits to society, Download on Tech host and ITI President and CEO Jason Oxman is joined by Tris Warkentin, Director of Product Management at Google Deepmind, for an insightful conversation on the boundless potential of artificial intelligence. Join Jason and Tris as they delve into recent AI policy devel…
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“The lean startup and MVP model is absolutely the right mindset to have, but that doesn't mean that you have to throw spaghetti at the wall.” Neil Caron, Product and Design Leader at Gartner, is doing something hard: helping a big company to innovate. Gartner is the company many technology buyers turn to for advice when they’re looking to buy missi…
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“Being a part of financial services for the last 15 or 20 years, it seemed like we were always putting lipstick on the pig”. Wade Arnold was tired of putting a nice UI on creaky infrastructure and he saw how insufficient payment systems are for today’s internet-based businesses. So Wade founded Moov, a fintech that's building systems for the way mo…
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“We just experienced these pains of people feeling unsatisfied, they didn't necessarily feel like there were easy opportunities to be listened to by the company.” CEO Jack Altman is determined to help make work meaningful, and founding Lattice is a big part of that goal. Lattice is an employee performance and engagement software company that wants …
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“When we talk about future cities in space, it seems like they're really far away. The truth is, it's happening right now. We're building those.” That’s the mind-blowing reality that Jana Stoudemire works in everyday at Axiom Space, a leading space infrastructure developer based in Texas. Axiom is building a successor to the International Space Sta…
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As Brussels analyzes the European Commission's exploratory consultation on the future of connectivity and the future of EU network usage fees, guest host and ITI Director General for Europe Guido Lobrano is joined by the Body of European Regulators for Electronic Communications (BEREC) Chair Konstantinos (Kostas) Masselos. Guido and Kostas discusse…
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"People using this isn't the thing I'm thinking about. Human beings can tolerate high latency and delays to a certain level. Machines cannot. AI cannot, IoT cannot." As Chief Product Officer of Graphiant, Ali Shaikh is building data networks that are flexible, secure, and ready to meet the demands of the next generation of people – and devices. And…
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“This problem was so painful and so meaningful to people that I just couldn't believe a world where a solution to this didn't exist.” When Barr Moses identified the very costly problem of what she coined “data downtime”, she knew she needed to solve it. Barr is the Founder and CEO of Monte Carlo, a data observability platform that’s on a mission to…
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“It's not columns and rows, but it's the fact that you could fundamentally increase consumer retention, consumer attention, consumer experience, and that's the fun stuff.” That’s how Sol Rashidi pitched a data and analytics mindset to the world’s biggest companies, back before data was King (and AI became Queen). Sol is the former Chief Analytics O…
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“You attract security conscious customers. They push you and ask for more security focused features. You build those, you attract more of those companies.” That’s how Greg Neustaetter helped Egnyte find its niche, providing industrial-grade cloud file storage for compliance-focused clients. Greg has spent 11 years at Egnyte and as VP of Product, he…
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“Anyone who knows anything about drug development would say it is a slow and painful process”. Cat Miller is CTO at Flatiron Health, a software company that uses technology to “clean up all the gunk in the trials industry”. Flatiron helps researchers develop new cancer treatments by making clinical trials run smarter and faster. They also identify …
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“Barbershops have historically been a very cash-dominated business. And shaking that mentality is probably the biggest challenge.” Kush Patel knew that the iconic but old-school world of barbering needed a digital upgrade, so he founded theCut, a barber booking app that helps clients find a barber and then book and pay for their cut. It also helps …
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“We haven’t invented a new way to work out since the ancient Greeks. With electro muscular stimulation, we're breaking that.” Invention is a big part of everything Bjoern Woltermann did at Katalyst to bring electro muscular stimulation, or EMS, to the US market – and to US homes. EMS workouts have been around for decades, but typically only in a ph…
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Ahead of Amazon Web Services’ (AWS) Washington, DC Summit on June 7-8, 2023, Dave Levy, Vice President of U.S. Government, Nonprofit, and Healthcare at AWS, discussed pressing public sector tech policy issues such as federal government modernization, artificial intelligence (AI), cybersecurity, cloud innovation, and more with ITI President and CEO …
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Working with the likes of Steven Spielberg, Ron Howard, and Jon Favreau, Nev Spiteri has created some of film and gaming’s most incredible visual sequences. Now the CEO of Wevr has gone all in on building software to enable others to create their own virtual worlds — and to do so seamlessly via the cloud. The goal is to help creators spend more tim…
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“Highly complex consumer journeys, lots of entrenched interests, very challenging stakeholder management, and extremely important to your life”. That’s the magic mixture of business interests that Kira Wampler says speaks her love language. Those passions led her to Redesign Health, a company whose mission is to transform healthcare. So far, Redesi…
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“Your business applications should be just as intuitive as every other app or website or anything else that you're engaging with in your day-to-day lives”. That’s the product-led approach that Jon Walton took as an engineering leader at Red Bull, where he spent nearly a decade working on the apps that help the energy drink maker run the extreme spo…
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