Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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We discuss 5 questions in about 10 minutes because leaders know how to be concise! Questions are centered on team engagement and leadership principles for leaders of all experience levels.
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Welcome to the DevOps Toolchain Show, the podcast (Formally known as The TestGuild Performance and SRE podcast), where we explore the latest trends, tools, and techniques in the world of DevOps (including performance testing).
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Putting Customers First: A DevOps Imperative with Chris Hood
34:44
34:44
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In today's session, we are thrilled to be joined by Chris Hood, a distinguished keynote speaker and author of "Customer Transformations," who brings his expertise on merging customer success with digital strategy. This is a topic that is not just relevant, but crucial to developers, business strategists, and tech enthusiasts interested in customer …
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The First Customer - How To Become A Market Maven with Expert In You CEO Ann Carden
24:50
24:50
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24:50
In this episode, I was lucky enough to interview Ann Carden, CEO and Founder of Expert In You. Ann delved into her entrepreneurial journey, which began in Missouri, influenced by her father, an entrepreneur. Ann's early ventures started with a doll business that she grew into a global enterprise, crafting and selling her own line of dolls. This exp…
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The First Customer - Redefining Strategic Consulting for a Changing World with Founder Tomé Duarte
22:36
22:36
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22:36
In this episode, I was lucky enough to interview Tomé Duarte, the Fractional CTO and Founder of Penguin Objective. Tomé shares how he started the year strong with a record-setting Q1, crediting his meticulous use of spreadsheets for managing his operations and cash flow. Originally from Portugal, Tomé explains that he lived in Brazil and Ireland be…
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The First Customer - Optimizing Success By Blending Process and Creativity with Jennifer Cresswell
20:17
20:17
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20:17
In this episode, I was lucky enough to interview Jennifer Cresswell, Founder of Thoughtgro. Jennifer grew up in the Harrisburg, Pennsylvania area and having a background in industrial engineering from Cornell, Jennifer's drive to improve and optimize systems led her to launch Thoughtgro in July 2022. Despite initial challenges and a steep learning …
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From Law to Cybersecurity with Jonathan Steele
29:18
29:18
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29:18
Today, we're diving deep into the intersection of legal expertise and cybersecurity with our special guest, Jonathan Steele. Jonathan, a family law attorney turned cybersecurity expert and founder of Steele Fortress, brings a unique perspective by leveraging his legal background to address pressing privacy and security concerns. Jonathan illuminate…
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The First Customer - Unleashing the New Era in Content Creation with Founder Tim Branyan
23:02
23:02
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23:02
In this episode, I was lucky enough to interview Tim Branyan, founder of TrueFanz. Tim grew up in Kokomo, Indiana and explained how his early life, including the influence of his comedian father and his curiosity, shaped his entrepreneurial spirit. Tim's first business venture was modifying Xbox consoles during high school, which taught him about m…
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The First Customer - Shifting Tech Landscapes through Digital Drift with CEO and Founder Jim Keeney
25:54
25:54
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25:54
In this episode, I was lucky enough to interview Jim Keeney, founder and CEO of Dapt Tech. Jim explains that the entrepreneurial drive is fueled by a desire to build things and solve problems, which began for him in childhood. He talks about how Dapt Tech helps businesses track profit and loss by activity, allowing them to accurately assess the cos…
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The First Customer - Orchestrating Mental Health Masterplan with CTO and Co-founder Mark Allen
23:31
23:31
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23:31
In this episode, I was lucky enough to interview Mark Allen, Co-founder and CTO of Cobalt Innovations Inc. Mark grew up in Bluebell, Pennsylvania. He credited his wife’s influence for igniting his entrepreneurial spirit. Initially working in tech as a software consultant, Mark eventually co-founded Cobalt during the COVID-19 pandemic. The platform …
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How Caring Builds Loyalty with Customers | Dennis Franczak
20:38
20:38
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20:38
Meet Dennis, the dynamic Founder of Bright Matter Advisors, where he leverages over 20 years of experience as a CEO to guide leaders and organizations toward impactful, purpose-driven growth and operational excellence. His mission is to help these leaders leave a lasting legacy they and their loved ones can be proud of. As the Executive Chairman at…
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Leveraging AI for Secure DevOps with Peter McKee
28:39
28:39
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28:39
In this episode, Peter McKee, the Vice President of Developer Relations and Community at Sonar, has over 25 years of industry experience and takes us through the intricate balance between writing quality, maintainable code, and the pressures of rapid development. Try out SmartBear's Bugsnag now https://testguild.me/bugsnag We'll explore the potenti…
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The First Customer - Breaking the Healthcare Mold with CEO and Co-Founder Timothy Poore
19:46
19:46
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19:46
In this episode, I was lucky enough to interview Timothy Poore, the CEO and Co-founder of ATP Healthcare. Timothy shared insights into his journey as an entrepreneur, reflecting on how his upbringing, particularly his parents' business endeavors, shaped his work ethic and determination. He discussed the origins of ATP Healthcare, a company that spe…
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The First Customer - Creating a Roadmap To Meaningful Metrics with Founder Catherine Griffin
23:30
23:30
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23:30
In this episode, I was lucky enough to interview Catherine Griffin, Founder of Impactable. Catherine recounts how her experiences leading a fund and accelerator in Philadelphia, which focused on social entrepreneurship and global innovation initiatives, inspired the creation of Impactable. Catherine explains that Impactable is a predictive impact a…
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The First Customer - The Formula For Infinite Business Growth with Founder Natalie Doyle Oldfield
22:44
22:44
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22:44
In this episode, I was lucky enough to interview Natalie Doyle Oldfield, CEO and founder of Success Through Trust Inc. Natalie grew up in Fredericton, New Brunswick, and shares that she was inspired by her parents' strong work ethic and entrepreneurial spirit. Her father’s experience as an author and business owner profoundly influenced her career …
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Breaking Down DevOps Testing Silos with Danny Lagomarsino
33:45
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Today, a special guest, Danny Lagomarsino from SmartBear, is joining us for an insightful discussion all about Breaking Down DevOps Testing Silos. Streamline DevOps w/SmartBear's TestHub https://testguild.me/testhub In this episode, Danny explores the transformative power of AI in software testing, mainly through SmartBear's innovative solutions li…
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The First Customer - The Mastermind of Market Viability with CEO and Founder Marc Portney
24:07
24:07
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24:07
In this episode, I was lucky enough to interview Marc Portney, CEO and Founder of Globalsource Infrastructure Partners. Marc spent his early days in Queens, New York, where he displayed an entrepreneurial spirit by shining shoes for pocket money. He emphasizes the importance of relationships in business, recounting how his hands-on approach and aut…
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The First Customer - How to rewrite the rules of AI Communication with Co-founder Monik Pamecha
23:20
23:20
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23:20
In this episode, I was lucky enough to interview Monik Pamecha, CEO and Co-founder of Toma. Monik grew up in Bombay and was influenced by his hardworking father. This environment fostered an early interest in technology, leading him to create websites and tech blogs as a teenager. His first notable venture involved writing a humorous blog about a s…
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The First Customer - Building Knowledge Empires with Guru CEO and Co-Founder Rick Nucci
35:06
35:06
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35:06
In this episode, I was lucky enough to interview a very, very special guest, Rick Nucci, CEO and co-founder of Guru. Rick, highly regarded in the Philadelphia tech scene, reflected on a memorable moment at the Founder Factory event, where he humorously referenced a sports figure to highlight the significance of operations roles in companies. He emp…
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Essential CISO Skills and Strategies with Dr. Sly Cotton
28:08
28:08
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28:08
This episode delves into the essential skills and strategies that every Cybersecurity Information Security Officer (CISO) must possess in 2024. These are not just theoretical concepts but practical tools that will empower you to excel in the ever-evolving field of cybersecurity. Whether you're a seasoned professional or just starting your career, t…
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The First Customer - In The Eye of An Innovator with Princeton Identity Founder Bobby Varma
26:28
26:28
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26:28
In this episode, I was lucky enough to interview Bobby Varma, CEO and founder of Princeton Identity. Bobby shared her journey from her early life in India to her entrepreneurial ventures in the U.S. She highlighted how her father's love for travel and entrepreneurship influenced her adaptability and problem-solving skills, which are crucial traits …
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The First Customer - Shark Tank Series: Fresh Smiles from Grit with Joelle Flynn and Sonia Hounsell
25:50
25:50
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25:50
In this episode, I was lucky enough to interview Joelle Flynn and Sonia Hounsell, co-founders and co-CEOs of FunkkOFF, a company that creates innovative oral care products. Joelle, a seasoned entrepreneur with a background in finance, and Sonia, an experienced brand manager with a passion for strategy and analytics, share their journey from childho…
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The First Customer - Shark Tank Series: The Sticky Success of A Slime Master with Founder Mark Lin
20:52
20:52
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20:52
In this episode, I was lucky enough to interview Mark Lin, Founder and CEO of Sliimeyhoney. Mark shares the journey of how he founded his gourmet slime company. He explains that Sliimeyhoney creates slimes that not only look and feel like favorite foods but also smell delightful, making them sensory toys. Mark started his business during the COVID-…
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A Day In The Life With Dev Op with Michael Martinez
28:08
28:08
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28:08
Join us as we uncover DevOps's secrets, exploring his journey from full-stack developer to leading innovations, the power of AI tools, and cutting-edge strategies for seamless integration and productivity. Give TestHub a try to manage, automate, and deliver: testguild.me/testhub Today, we're diving deep into the world of DevOps with our special gue…
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The First Customer - Shark Tank Series: The Art of Small with Mini Materials CEO Jared Waters
24:01
24:01
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24:01
In this episode, I was lucky enough to interview Jared Waters, CEO of Mini Materials. Jared shares his unique journey from a small-town upbringing to becoming an entrepreneur. Jared explains how moving frequently in his childhood helped him become more outgoing, a trait that benefits his entrepreneurial ventures. He reveals that he bought Mini Mate…
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The First Customer - Shark Tank Series: Feeding Smart Using Baby Tech with Founder Veon Brewster
28:18
28:18
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28:18
In this episode, I was lucky enough to interview Veon Brewster, the founder of Veba Baby. Veon shares her journey from Jamaica to the U.S., where her upbringing in a household focused on education inspired her entrepreneurial spirit. She details her academic and professional background, highlighting her work in tech at Google and PricewaterhouseCoo…
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The First Customer - Shark Tank Series: The Smash Hit Success of Co-Founder Tim Swindle
21:58
21:58
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21:58
In this episode, I was lucky enough to interview Tim Swindle, co-founder of PaddleSmash. Tim shares his journey from growing up in Chicago and being inspired by his entrepreneur father to his early ventures, including a golf teaching business at age 12 and a successful software company called PointDrive, which was later acquired by LinkedIn. He als…
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Avoid the Three C's of Reacting | Christene Marie
19:37
19:37
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19:37
As CEO and Founder of The Knowing Agency, Christene Marie empowers executives and organizations to position their personal and corporate brands authentically and establish an emotional connection with their target audience at every touch point of the customer journey. Christene’s proprietary Knowing Process accentuates empathy-driven branding and m…
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Building a Real World DevOps Pipeline with Javier Alejandro Re
30:13
30:13
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Today, we have a special treat for all DevOps and DevSecOps enthusiasts. Joining me is Javier Alejandro Re, CEO of Crowder and founder of Lippia.io, with over 15 years of experience in technology and business. In this video, you will learn how to build a real-world DevOps pipeline, seamlessly integrating quality and non-functional requirements. Fro…
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The First Customer - Shark Tank Series: Cooking in the 22nd Century with Founder Assaf Pashut
20:55
20:55
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20:55
In this episode, I was lucky enough to interview Assaf Pashut, the Founder of Chefee Robotics. Assaf shared his entrepreneurial journey, which began in Israel and Silicon Valley, where he developed a love for food and business. His initial foray into entrepreneurship was as a swim instructor, which later led him to start a catering business called …
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The First Customer - Shark Tank Series: Bean-to-Bar Brilliance with Co-Founder Ryan Bouton
25:13
25:13
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25:13
In this episode, I was lucky enough to interview Ryan Bouton, co-founder of Gatsby Chocolate. Ryan grew up in rural Virginia, and initially worked at Halo Top as the first employee and later leveraged that experience to co-found Gatsby Chocolate, the first-ever low-calorie chocolate on the market. Ryan emphasized the challenges and lessons learned …
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The First Customer - Shark Tank Series: The Couture of Confidence with Co-Founder Charisse Pasche
21:31
21:31
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21:31
In this episode, I was lucky enough to interview Charisse Pasche, co-founder and COO of Dapper Boi, an all-gender, body-inclusive clothing line based in San Diego. Charisse shares her journey from growing up as a first-generation Filipino immigrant in a family of entrepreneurs to co-founding Dapper Boi with her wife. She recounts their early busine…
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Integrity Helps Avoid 'Hair On the Deal' | Rick Krebs
12:18
12:18
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Rick Krebs, CPA (aka the M&A Cowboy), is the co-founder of the EPI Utah Chapter of Exit Planners, the first group of its kind in Utah. Nominated as the Exit Planning Institute’s Member of the Year for 2023, he is also the founder of Business Sales Group, an M&A firm in Heber City, UT, and has been selling companies for 14 years. Rick authored "Sell…
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Today, I have a special episode for you Beginner Guide to Load Testing with K6 and Meter that features Karime Salmon, one of our top-rated Automation Guild speakers who presented at the 2024 event. Try Bugsnag Now: https://testguild.me/bugsnag In this episode, Karime explains why load testing has shifted from a niche practice to an industry standar…
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The First Customer - Shark Tank Series: Creative Currents with Co-Founder Rasmus Barfred
25:13
25:13
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25:13
In this episode, I was lucky enough to interview Rasmus Barfred, co-founder of THEMAGIC5. Rasmus recounted his early days in Denmark, where his entrepreneurial spirit was subtly influenced by his mother's approach to life. He didn't initially set out to start a business, but his involvement in a software venture during university with his future co…
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The First Customer - Shark Tank Series: The Odyssey of Boxes, Brains, and Big Dreams with Sam Chason
19:23
19:23
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19:23
In our first episode of our Shark Tank series, I was lucky enough to interview Sam Chason, the Founder and CEO of Storage Scholars. Sam shared his entrepreneurial journey from humble beginnings to success on Shark Tank. Growing up in Westchester County, he always had an entrepreneurial spirit. He started with a lemonade stand and progressed to flip…
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The First Customer - The Metaverse of E-Commerce with SHOPX Founder Eric McHugh
24:37
24:37
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24:37
In this episode, I was lucky enough to interview Eric McHugh, the President and Chief Growth Officer of SHOPX. Eric grew up in Southern California, which exposed him to a wealth of entrepreneurial resources. He recounted his experiences at a VC incubator where he interacted with numerous startup founders, gaining invaluable knowledge that shaped hi…
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DevOps Software Testing Pitfalls and How to Avoid Them with Jay Aigner
28:29
28:29
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28:29
Today, we have a special guest – Jay Aigner, a seasoned software testing and quality assurance expert. Jay brings a wealth of knowledge from his experience founding and running a top-tier QA agency. In this episode, we delve into topics highly relevant to your daily work in DevOps software testing and quality assurance. We'll discuss the importance…
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The First Customer - Unleashing Sales Superpowers with B2B Catalyst CEO and Founder Scott Martinis
31:28
31:28
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31:28
In this episode, I was lucky enough to interview Scott Martinis, the CEO and Founder of B2B Catalyst. Scott shares his entrepreneurial journey, starting from his unexpected entry into the business world after initially planning a different career path. He discusses his early experiences in marketing agencies, the challenges of nailing down product-…
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The First Customer - Trading Secrets of Card Collection in the Digital Age with CEO Ted Mann
19:50
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19:50
In this episode, I was lucky enough to interview Ted Mann, the CEO and co-founder of CollX, a platform designed to help collectors determine the value of their trading cards. Ted shares how the idea for CollX was inspired by his son’s interest in Pokémon cards and the difficulty in assessing their value. He explains that the platform utilizes advan…
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Find Passion In Those You Hire | Andrew Chesnutt
15:52
15:52
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Meet Andrew, an experienced Instructional Designer with a proven track record in the e-learning industry, adept at designing comprehensive training programs, conducting thorough training needs analyses, and managing learning systems effectively. Leveraging his strong business development acumen, he excels in creating impactful learning experiences …
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AI-Driven DevOps Data Security and Privacy with Amjad Afanah
33:57
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hift-left strategies for sensitive data protection and privacy compliance. We'll also spotlight an AI-driven security solution called Hound Dog AI. The company's founder, Amjad Afanah, will join us. He brings a wealth of knowledge from his extensive background in cybersecurity. In this episode, we'll explore how Hound Dog AI takes a proactive stanc…
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