Created by the team that brings you the breakthrough series of events know as Global eCommerce Leaders Forums or GELF, get ready for the Global eCommerce Leaders Podcast! Together thought leaders Kent Allen, Jim Okamura and Scott Silverman along with host, retail and eCommerce veteran Michael LeBlanc bring you insightful & action oriented episodes laser focussed on 100% cross-border, global eCommerce. © 2020-2024 M.E. LeBlanc & Company Inc. All Rights Reserved.
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To create an ecosystem that connects leaders of all kinds – industry, community, student, educational, civic, investment and entrepreneurial – to help overcome Omnichannel Retail barriers through exclusive, insight-rich content.
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From Unexpected Setbacks to Inspired Leadership with Celia Swanson
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Have you ever been blindsided by life's pivotal moments, the ones that shake the very foundation of your plans? Celia Swanson joins Andy Wilson to unravel the tapestry of leadership and life, bringing to light the strength derived from moments of unexpected change. The duo weave through Celia's research on resilience—how to bounce back from failure…
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Navigating the Revolution of Retail Media and Advertising with Scott Benedict and Toby Willse
43:34
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Unlock the keys to revolutionary sales growth with Scott Benedict and Toby Willse, Senior Director of Retail Media at Flywheel Digital. Get ready to navigate the digital aisles of retail media, where Toby shares his expert insights on how first-party data and precise targeting are reshaping the shopping experience. Experience a strategic deep dive …
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Yellowbird's Take on Environmental Health and Safety with Michael Zalle
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41:09
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Josh Saffran and the Plug and Play crew return to Doing Business in Bentonville this week, talking compliance, venture capital, labor models and the Phoenix tech scene... with a little Mad Libs thrown in. As Josh, Alaina and Harvey banter and swap tales of their podcast's 'unexpected rise to fame', guest Michael Zalle of Yellowbird unfolds the narr…
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From the Vault: Ep. 7- Navigating Retails Changing Landscape with Deanah Baker
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Deanah Baker, Former Walmart SVP/GMM, shares how adaptability and leadership shape the future of retail.By Doing Business in Bentonville
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Cultivating a Culture of Respect and Empathy in Leadership Landscapes
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41:40
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Andy and Celia Swanson weigh in on keys to successful leadership with their latest discussion on Doing Business in Bentonville. The pair also unveil their new series logo symbolizing servant leadership—a beacon guiding teams through the stormy seas of business challenges. Listen along as Andy and Celia dissect the core principles of leading with he…
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SERIES - The Digital Front Door - The Omni-Channel Awakening with Scott Benedict and Jim Okamura
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Prepare to have your mind opened to the vast possibilities of the retail world as Scott Benedict hosts retail strategist Jim Okamura to unpack the secrets of omnichannel retailing that are setting the stage for a revolutionary customer experience. Ever wondered how retail heavy-hitters are smashing the barriers between digital and physical shopping…
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SERIES - Supply Chain Innovation: Unveiling Apollo: The Humanoid Robot Revolutionizing the Logistics Landscape with Jeff Cardenas
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Discover the trailblazing innovations at the heart of supply chain evolution with Josh Saffran and Harvey Williams, riffing with Jeff Cardenas of Apptronik. Jeff is the brain behind the humanoid robot Apollo, a marvel born from space research. As they unpack Apollo's promise, the conversation takes a whimsical turn with a game of supply chain-theme…
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Navigating the Middle Mile: Supply Chain Insights with Bill Senn
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Embark on an expedition through the twists and turns of retail supply chain logistics with Bill Senn, an industry maestro whose career spans from the bustling beginnings at Sam's Club to his influential role at RJW. Our latest episode uncovers Bill's hands-on approach to perfecting the middle mile. Bill narrates a rare peek behind the curtain of lo…
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Blending Technology and Tradition in the Wake of a Pandemic with AI Visionaries
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Explore the frontiers of artificial intelligence with us as we welcome two outstanding guests: Karen Kilroy, the pioneering CEO of Kilroy Blockchain Corporation and author, alongside Orson Weems, co-founder and executive director of the Music Education Initiative. Karen brings her expertise on AI authenticity to light, sharing her experiences with …
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Shaping Success by Elevating Others with Matthew Loveless
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When Matthew Loveless walks into a room, you immediately sense that this is a man who knows the value of putting others first. Our conversation with Matthew, a seasoned veteran of Walmart with a rich history of servant leadership, uncovers the transformative power of this humble approach. Recalling the wisdom of leaders from Jesus to Sam Walton, we…
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Elevating Shopping Experiences in the Tech-Savvy World of Tomorrow with Scott Benedict
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Prepare to be enlightened as Andy is joined by the inimitable Scott Benedict, whose advice on retail and omnichannel strategies is nothing short of gold. From his storied career at giants like Walmart and Sam's Club to his innovative work with McMillan Doolittle, Scott brings a treasure trove of expertise that's been officially recognized by the in…
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Embracing Life's Left Turns and Crafting Your Guiding Star with Celia Swanson
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Navigating life's foggy moments requires a beacon, and that's precisely what Doing Business in Bentonville is illuminating with Servant Leadership's new lighthouse emblem and logo—their commitment to guiding you toward clarity and purpose in your personal and professional life. Co-host Celia Swanson, whose book 'Gracious and Strong' offers a wealth…
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Unearthing the Heart of Innovation: The Greenhouse Effect on Arkansas' Startups and State Parks
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Prepare to be whisked away to the bustling startup hub of Bentonville, as we join forces with Phil Shellhammer from the Greenhouse to uncover the entrepreneurial treasures of Arkansas. Promising a treasure trove of insights, Phil walks us through the Greenhouse Outdoor Recreation Program and beyond, sharing success stories that are nothing short of…
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Navigating Omnichannel Retail and the Technological Frontier with Greg Billingsley of Harvest Group
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Unlock the secrets of omnichannel retail success with Greg Billingsley, Vice President of Technology and Development at Harvest Group, as we embark on a compelling exploration of the industry's dynamic landscape. From the roots of e-commerce to the towering presence of Walmart in the global market, Greg's journey and insights offer a panoramic view…
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Exploring the Dynamics of Leadership Transition and Retail's Digital Transformation with Bold Strategies
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Uncover the revolutionary tactics that are transforming the e-commerce landscape as we sit down with Allan Peretz and Darcy Ramler of Bold Strategies. These trailblazers take us through their company's metamorphosis from an e-commerce department for hire to a powerhouse of product innovation with Bold Labs. Darcy pulls back the curtain on her vast …
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Ep. 26 - Mastering the Walmart Marketplace and Unveiling the Power of Retail Strategy with Michael Lebhar
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Ever wondered how to conquer the Walmart marketplace and make your brand stand out? Buckle up as Michael Lebhar, the visionary CEO of Sellcord, joins us to share his remarkable journey from a teenage entrepreneur to a powerhouse managing over 400 brands with a billion dollars in sales. He unveils the secrets to thriving in Walmart's competitive eco…
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Ep. 25 - The Road Map to Big-Box Retail Victory with Michael Kleydman
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Unlock the secrets to thriving in the competitive landscape of big-box retail as we welcome Michael Kleydman from Shift Retail Group to the show. Michael's wealth of experience, from his roots in a leading supplier role to his current mission of empowering up-and-coming vendors, offers a treasure trove of insights for anyone eager to conquer giants…
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Ep. 1: Welcome to Doing Business in Bentonville
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Andy Wilson, the executive director of Doing Business in Bentonville, shares the new vision to establish Bentonville, Arkansas as a global Omni Channel retail center. Emphasizing the importance of embracing change and demystifying the concept of omnichannel retail, he invites sponsors, suppliers, and those in the retail business to join their missi…
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Ep. 23 - The Art of Crafting Leadership Values and Leveraging Bentonville's Opportunities
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Want to transform your leadership skills? Brace yourself for an episode packed with wisdom as we, your hosts Andy Wilson and Celia Swanson, seasoned leaders in the retail industry, take you through a transformative journey uncovering the essence of servant leadership. We begin by exploring the essence of your unique value proposition and why it's p…
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Global Goes Local with Dan Brewster, SVP Marketing, ESW
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My special guest on this episode is Dan Brewster, the Senior Vice President of Marketing for ESW. ESW empowers the world's best-loved retailers and brands to make global shopping better, safer, simpler and faster end-to-end. Dan shares timely insights into the evolution of cross-border commerce and the transition to a multi-local solution. Stay tun…
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Ep. 22 - Cross Merchandising and Omnichannel Approaches with Misty Bonee
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Ready to do a deep dive into the world of retail and supply chain management? Clear your schedule, because we guarantee that you won't want to miss the insights from our guest, Misty Bonee. A veteran of 25 years in Walmart, Misty has plenty of wisdom to share, especially regarding the importance of focusing on customers and associates. Hear her tho…
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Global Expansion, the Critical Role of Product Innovation & the Role of Failure with Jenna Flateman Posner, Chief Digital Officer, Solo Brands
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In this episode, we meet the force of nature, Jenna Flateman Posner, just two months into her new gig with innovative home products brand, wholesaler and direct-to-consumer retailer Solo Brands. We cover a lot of ground in this interview, not unlike what Jenna did as a University athlete and member of the USA Women’s Sevens rugby team. Hear more ab…
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Ep. 21 - Decoding Retail Technology Innovations with Field Agent CEO, Rick West
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Ever wonder what it takes to pioneer industry-changing technology in the world of retail? Join us as we peel back the curtain with Rick West, co-founder and CEO of Field Agent. Rick takes us along on his journey from humble beginnings in Appalachia, through his 17-year stint at Procter & Gamble, to co-founding Field Agent, the first ever app to pay…
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Ep. 20 - Transforming Omnichannel Retail with Jeff Clapper
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Join us for a captivating session with Jeff Clapper, the strategic brain behind 8th & Walton, as we navigate the intriguing world of Walmart suppliers. As the leader of a major consulting and education firm, Jeff peels back the layers of his 13-year journey, imparting some invaluable wisdom on the cruciality of staying informed and ahead, particula…
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State of the Art Integration of Live Shopping with Julian Guevara, SVP DTC, What Goes Around Comes Around, and Sophie Abrahamsson, President of Americas at Bambuser
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In this episode, I welcome back to the podcast Sophie Abrahamsson, President of Americas @ Bambuser. With Sophie is Julian Guevara, Senior Vice President of Direct to Consumer with What Goes Around Comes Around. I had the opportunity to visit Julian's store in SoHo recently and was super impressed by the business, their live-streaming studio and th…
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Ep. 19 - Mastering the Omnichannel Retail Universe with Ryan Monigan
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Ryan Monigan joins Andy Wilson on the latest episode of Doing Business in Bentonville. This conversation with Ryan promises to be an enlightening exploration into the future of retail, particularly the impact of Omnichannel Retail. Ryan talks about the recent transformation of Walmart stores into Omnichannel friendly spaces, and Ryan's invaluable i…
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Global eCommerce Leaders Forum NYC 2023 DeBrief with co-founders Kent Allen and Jim Okamura
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Greetings and welcome to Season Three of the Global eCommerce Leaders #podcast, picking up from the New York edition of the Global eCommerce Leaders Forum, where I met and chatted with some of the most interesting global commerce leaders in the world live in person in the Stream Commerce podcast studio, gathered as part of the thriving GELF communi…
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Ep. 18 - A Closer Look at Walmart's Omnichannel Leadership and Impact on Businesses - with Kim Souza
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Get ready to unlock the backstage secrets of Walmart's famed Open Call event! Join us on a journey with Kim Souza, a senior analyst at Talk Business and Politics, and the Northwest Arkansas Business Journal, as we spotlight the incredible success stories of suppliers who have used this platform to catapult their products onto Walmart's hallowed she…
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Ep. 17 - Unboxing Walmart's Omnichannel Strategy with Dallas Counts
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Wondering how to succeed in the ever-evolving retail landscape? Get the inside track as we sit down with Dallas Counts, who attended the exclusive Walmart Seller Summit in Las Vegas. Dallas will be peeling back the curtain on Walmart's mission to lower costs and deliver what customers want. Hear firsthand about the retailer's transformation into a …
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Ep. 16 - The Foundations of Servant Leadership with Celia Swanson, First Female EVP, Walmart Inc.
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Celia Swanson, the first female Executive Vice President, joins Andy Wilson on the latest episode of the Doing Business in Bentonville. Her impressive 40-year career at Walmart and Sam's Club serves as a shining example of servant leadership in the corporate realm. Throughout her journey, we'll explore the pivotal breakthroughs, challenges, and the…
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Ep. 15 - Navigating Start-Ups and Corporate Innovation with Josh Saffran and Grant Waller
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Ready for an enlightening excursion into the pulsating world of start-ups and corporate innovation? This exciting episode will unfold the inspiring stories and insights from Josh Saffran, Director of Plug and Play Tech Center and Grant Waller, Account Executive for Arkestro. Plug and Play, a venture capital firm in Silicon Valley, has catapulted st…
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Ep. 14 - Revolutionizing Retail Warehousing with Brendan Howell
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Join us on an exhilarating journey to Bentonville, Arkansas, as we sit down with Brendan Howell, a trailblazing entrepreneur who hails from the beautiful shores of New Zealand. Brendan has made waves in the tech industry with his inventive creations, including Dropit, a thrilling 60-second reverse auction platform. However, it's his latest venture,…
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Ep. 13 - Navigating International Business in Arkansas with Denise Thomas of the World Trade Center
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Andy Wilson, the executive director of Doing Business in Bentonville, interviews Denise Thomas, the Chief Executive of the World Trade Center in Arkansas. The conversation begins with an introduction of Denise, highlighting her impressive career trajectory and her significant contributions to the World Trade Center. Denise shares her unique journey…
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Ep. 12 - From Store Floors to Executive Doors at Walmart - with Helena Gadison
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Helena Gadison, a former Walmart executive, shares her inspiring journey with Andy Wilson on the Doing Business In Bentonville podcast. Rooted in a strong foundation provided by her mother, Helena was taught that with faith and determination, she could achieve any goal. This belief system played a pivotal role in shaping her academic and profession…
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Ep. 11 -Targeted Merchandising in the Digital Age with Dallas Counts of WhyteSpyder
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Andy Wilson and Dallas Counts engage in a comprehensive discussion about the intricacies and opportunities in omni-channel retail. Dallas, with his 15 years of experience at Walmart, has transitioned to a role at WhyteSpyder where he serves as a liaison between Walmart, Sam's Club, and their suppliers. His unique position allows him to understand t…
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Ep. 10 - The Future of Retail - with Kim Souza
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Kim Souza Discusses Walmart's Pioneering Steps in Retail TechBy Doing Business in Bentonville
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Ep. 9 - The Fabric of Success in an Omnichannel World - with Julie McKenzie
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Andy Wilson and Julie McKenzie discuss Julie's career trajectory, Trident Group's sustainable practices in the textile industry, and the nuances of effective leadership in a conversation rich with insights and actionable advice.By Doing Business in Bentonville
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Ep. 8 - Navigating the Fast-Paced World of Retail Logistics
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Perry Johnson joins the show to discuss the evolution of supply chain and Omni-Channel in retail. Johnson, with 45 years of experience in retail logistics, currently serves as the Senior Director of Transportation Solutions at HUB Group. The conversation delves into how logistics have evolved from the early days of retail to the current Omni-Channe…
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Global eCommerce Leaders Forum October NYC 2023 Preview
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On Thursday October 12th, the Global Ecommerce Leaders Forum (GELF) community will be back in New York City live and in-person for another full day of learning, sharing and networking. Join global ecommerce leaders from leading DTC and retail brands for keynotes, breakout sessions, peer/executive discussions/meetups and networking as we return to C…
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Ep. 6: Unpacking the Secrets of Successful Omnichannel Retailing - with Dallas Counts
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In this episode, Andy Wilson and Dallas Counts delve deep into the intricacies of omnichannel retail. Drawing from his extensive experience at Walmart, Dallas emphasized the importance of meeting customers on their preferred platforms, be it in-store, online, through apps, or even on social media. Dallas talks about his new role as the Director of …
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Ep. 5: Retail Analytics and Omnichannel Innovation - with Cheryl Yarbrough
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Executive Director Andy Wilson, hosts a conversation with Cheryl Yarborough. They reminisce about their shared experiences and Cheryl's diverse background in retail, including her time at Walmart and other major companies. Cheryl delves into her current role as the SVP of Sales and Marketing at Shiloh Technology, a software company specializing in …
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Ep. 4: How to Succeed on Walmart.com - with WhyteSpyder
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Experts from WhyteSpyder delve into the concept of omnichannel as it pertains to Walmart, emphasizing the importance of a seamless shopping experience that integrates online research and in-store purchases. They discuss how over half of Walmart shoppers research products online before buying in-store, highlighting the necessity of meeting customers…
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Ep. 3: What is the Biggest Problem the Customer Has That's Worth Solving - with Andy Murray
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Andy Wilson, the Executive Director of Doing Business in Bentonville, converses with Andy Murray, the CEO and Founder of bigQuest, about the intricacies of omnichannel marketing. They delve into Murray's career journey, his recent ventures, and how he's helping companies drive customer-centric change, all while reflecting on the rapid transformatio…
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Ep. 2: Innovation in Walmart - with Kim Souza
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Andy Wilson, the Executive Director of Doing Business in Bentonville, engages in a conversation with Kim Souza, a Senior Editor Analyst, about how innovation is driving Walmart's omnichannel strategy. They discuss the future of retail, the role of automation in Walmart's operations, and how AI is being used to enhance customer experience, such as t…
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Jessica Quick & Denise Dente, Co-Founders and Managing Principals at Buzz Beauté, live from GELF 2023 in LA
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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Nisha Oza, Head of PR & Partnerships, KOS, live from GELF 2023 in LA
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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Jon Safran, CEO, KEH Camera, live from GELF 2023 in LA
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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Catherine Hoffman Seaton, VP Marketing at Windsor Fashions & Caroline Nuckolls, Head of Sales - Americas at Bambuser live from GELF 2023 in LA
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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Benjamin Cohen, Co-founder & COO at Glopal, live from GELF 2023 in LA
15:33
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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Michael Relich, Co-CEO, Pacsun and Matthew Merrilees: CEO, North America, Global-e, Live from GELF 2023 in LA
21:42
21:42
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Greetings and welcome to a special episode recorded live in the on-site Stream Commerce podcasting studio at the Los Angeles Global eCommerce Leaders Forum in early 2023. These episodes are presented by Stream Commerce, a full-service Shopify Plus eCommerce agency delivering world-class Shopify Plus digital storefronts & growth marketing solutions.…
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