In this episode of the Strategy with Jason Podcast, Jason sits down with Adam Furlough from Advent Resources to dive into the current state of sales processes and data in the automotive industry. They tackle how to streamlining your sales process, data entry efficiency, transparency, preparing for cyber attacks and more!For more info on Advent Reso…

This week on The Golden Wrench Podcast I sit down with Richard Lupo. Richard and I discuss the impact of being a part of your local community, providing equity to your customer, how to effectively develop technicians and more!For more info on Repair360, visit: https://www.repair360.com/Richard Lupo: https://www.linkedin.com/in/richard-lupo-307ab330…

On today's episode of The Drive Podcast, Andrew Eamer from AET Automotive joins me in Newport Beach California at the EMG Event. Andrew and I discuss marketing creative, aging inventory, creating content at scale, social media marketing and more!For more info on AET Automotive, visit: https://aetautomotive.com/Andrew Eamer: https://www.linkedin.com…

On today's episode of The Drive Podcast, James Klaus joins me in Newport Beach California at the EMG Event. James and I discuss optimizing your marketing efforts with streaming ads, targeting the right consumer, the multiple device capabilities of OTT ads, attribution data and more!For more info on EMG, visit: https://evolutionmediagroup.com/James …

This week on The Golden Wrench Podcast I sit down with Joseph Clementi. Joe and I discuss being a leader at your dealership, how to develop loyalty, improve customer experience and more!For more info on Repair360, visit: https://www.repair360.com/Digital Dealership Solutions: ddsolutions.caStrategy With Jason: strategywithjason.comBell2Bell: bell2b…

In this episode of Strategy with Jason, Jason sits down with Jonathan Morgia from Call Tracking Metrics to dive into the current state of technology in the automotive industry. They tackle how to leverage technology and data to improve the customer experience, AI call summary, marketing analytics and more!For more info on Call Tracking Metrics, vis…

On today's episode of The Drive Podcast, Brian Ortega from Valley-Hi Toyota joins me in Newport Beach California at the EMG Event. Brian and I discuss the process of video creation, ad distribution, the impact that producing video content has on dealerships, video creation best practices and more!Brian Ortega: https://www.linkedin.com/in/brianjorte…

Generative AI (Gen AI), the technology powering ChatGPT, is poised to revolutionize the dealership landscape, fundamentally transforming how dealerships operate. Its ability to mimic human dialogue and perform cognitive tasks will catalyze a new era of hyper-efficiency—in both back and front office—and give rise to new business models, systems, job…

In this episode of Strategy with Jason, Jason sits down with Rob Mudd of Mudd Advertising to dive into the current state of the automotive industry. They tackle how to avoid the pitfalls of marketing “snake oil” and highlight the value of having a true marketing partner to navigate the vast ocean of strategies and opportunities. Packed with lighthe…

On today's episode of The Drive Podcast, Brett Hall from EMG joins me in Newport Beach California at the EMG Event. Brett and I discuss attribution-first streaming advertising, marketing partners, streaming expertise and more! Brett Hall: https://www.linkedin.com/in/brettnhall/Digital Dealership Solutions: https://strategywithjason.com/digital-deal…

On today's episode of The Drive Podcast, Curtis Degroote from MarketPoint Technologies joins me in Newport Beach California at the EMG Event. Curtis and I discuss de-anonymization, service to sales conversion processes, lead engagement, vehicle packets and more!Curtis Degroote: https://www.linkedin.com/in/curtisdegroote/Digital Dealership Solutions…

This week on The Golden Wrench Podcast I sit down with Brian Kramer. Brian and I discuss how to optimize your site for AI searches, acquiring cars through service, training your staff for the digital hand-off and more! For more info on Repair 360, visit: https://www.repair360.com/Brian Kramer: https://www.linkedin.com/in/bkramer1/Digital Dealership…

On today's episode of The Drive Podcast, Jeff Clark from Dealer Alchemist joins me in Newport Beach California at the EMG Event. Jeff and I discuss streaming data, OTT advertising, dealership marketing opportunities and more!Jeff Clark: https://www.linkedin.com/in/jeff-clark-2448633/Digital Dealership Solutions: https://strategywithjason.com/digita…

This week on The Golden Wrench Podcast I sit down with Mike Vogel. Mike and I discuss how to improve customer retention by putting time & attention into the experience, fixed ops processes, customer relationships and more! For more info on Repair 360, visit: https://www.repair360.com/Mike Vogel: https://www.linkedin.com/in/mike-vogel-5b342823/Digit…

This week on The Golden Wrench Podcast I sit down with Ed Roberts. Ed and I discuss the importance of looking at your business through the customer's lens, meeting customers on their terms, building a career in the automotive industry and more! For more info on Repair 360, visit: https://www.repair360.com/Ed Roberts: https://www.linkedin.com/in/ed-…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shawn Armorer to discuss AI communication in service, how important is the customer relationship for experience, fixing communication breakdowns, operational ef…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Corey Smith to discuss investing into training, coaching, emotional intelligence, leadership and more!For more info on Repair 360, visit: https://www.repair360.…

On today's episode of The Drive Podcast, Randy Kobat from Repair OnDemand joins Jason in Las Vegas at the NIADA Conference. Randy and Jason discuss innovative ways to obtain vehicle diagnostics, inefficiencies between fixed ops and used car departments, acquiring used cars, customer retention and more!For more info on Repair OnDemand visit: https:/…

On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more!For more info on Experian Automotive visit: https://www.experian.com/automotiv…

On today's episode of The Drive Podcast, Troy Scheer from Brain + Trust Partners joins Jason in Las Vegas at the NIADA Conference. Troy and Jason discuss ad waste, breaking down the data silos in your dealership, data-driven customer experiences and more!For more info on Brain + Trust Partners visit: https://braintrust.partners/Troy Scheer: https:/…

On today's episode of The Drive Podcast, Zach Klempf from Auto Manager & Selly Automotive joins Jason in Las Vegas at the NIADA Conference. Zach and Jason discuss how to properly utilize your CRM, removing friction in your customer experience, becoming data driven and more!For more info on Auto Manager visit: https://benchmarktm.com/For more info o…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Shaun Raines to discuss the key principals to building a raving service department, setting up your customer relationships for success, small things that have a…

On today's episode of The Drive Podcast, Dan Trinidad from Benchmark Automotive joins Jason in Las Vegas at the NIADA Conference. Dan and Jason discuss data and metrics that dealerships should focus on, measuring success within the dealership, the impact of small incremental improvements and more!For more info on Benchmark Automotive Data Suite vis…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Jim Roche to discuss the significance of the service department for dealerships, EV service, warranty process efficiencies and more! For more info on Repair 360…

On today's episode of The Drive Podcast, Micah Robinson from Autto joins Jason in Las Vegas at the NIADA Conference. Micah and Jason discuss what dealers should look for in a great warranty partner, treating the customer right, offering the customer solutions not products and more!For more info on Autto visit: https://www.autto.com/Micah Robinson: …

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Les SIlver to discuss how to create a better service drive experience, make skilled technicians want to work for you, pricing strategy and more!For more info on…

On today's episode of The Drive Podcast, Brian Blight & Dominic Limongelli from Pro Guard Warranty join Jason in Las Vegas at the NIADA Conference. Brian, Dominic and Jason discuss the importance of having a warranty partner, dealer consultants, understanding dealer's pains, reinsurance and more!For more info on ProGuard Warranty, visit: https://ww…

On today's episode of The Drive Podcast, John Warner from 700 Credit joins Jason in Las Vegas at the NIADA Conference. John and Jason discuss automating your credit processes, eliminating human error, improving credit app customer experience and more! For more info on 700 Credit, visit: https://www.700credit.com/John Warner: https://www.linkedin.co…

On today's episode of The Strategy With Jason Drive Podcast, James Virgoe from GWC Warranty joins Jason in Las Vegas at the NIADA Conference. James and Jason discuss revitalizing your used car department, keys to successful warranty processes, RV warranties and more!GWC Warranty's sister brand EasyCare provides products for RV, powersports, and mar…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Jeremy Stephens to discuss how to become a leader, innovate fixed ops processes and more!For more info on Repair 360, visit: https://www.repair360.com/Jeremy St…

The Golden Wrench Podcast Series delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with David Long and discuss key insights for getting consistent effort from your staff, ASR closing percentages, pay plans and more!For more info on Repair 360, visi…

On today's episode of The Strategy With Jason Podcast, Nick Miro from Phyron joins Jason in Lexington Kentucky at the Kain Automotive Conference. Nick and Jason explore the exciting world of AI-powered video content and ad creative. Nick explains how dealers can create video content at scale and low cost with AI platforms.For more info on Phyron, v…

The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with Tully Williams and discuss where fixed ops should focus their efforts, pay plans and more!For more info on Repair 360, visit: https://www.repair360.com/Tully W…

In this episode of the Strategy with Jason podcast, Jason Harris dives into a fascinating discussion with Derek from Numa at the Kain Automotive event in Lexington, Kentucky. Discover how AI technology is transforming the automotive industry and how businesses can start future-proofing today. Derek shares his journey into the automotive world, insi…

Welcome to the Strategy with Jason Podcast, your go-to source for staying updated on the automotive industry. In this episode, host Jason Harris dives into the importance and future of Business Development Centers (BDCs) in dealerships with Scott Davis from Volie, recorded live at the Kain Auto Event in Lexington, Kentucky.For more info on Volie, v…

The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with the best minds in Fixed Operations, from dealership owners to service managers, to explore the golden strategies that keep service departments running smoothly…

The Golden Wrench Podcast Series" delves into the world of automotive Fixed Operations, uncovering the strategies and insights that drive success in the industry. Join us as we sit down with the best minds in Fixed Operations, from dealership owners to service managers, to explore the golden strategies that keep service departments running smoothly…

On today's episode of The Strategy With Jason Podcast, Gino Cipperoni from Dealer eProcess joins Jason in Lexington Kentucky at the Kain Automotive Conference. Gino and Jason explore exciting new innovations available to dealerships for improving their websites. Due to AI and data driven experiences, Gino explains how dealer website are becoming th…

On this episode of "The Drive" Las Vegas, Jason Harris and Ted Rubin from ActivEngage delve into how dealers can improve connection with communication technology. From live chat and text messaging to in-person interaction, Jason and Ted discuss enhancing customer interactions with technology and training to better your dealership's retention and cu…

On this episode of "The Drive" Las Vegas, Jason Harris and Peter Duffy from Dealer Image Pro delve into the importance of developing a highly effective merchandising process. From the importance of time to market and software tools to training your staff, Jason and Peter discuss upgrading you dealership's merchandising process to enhance profitabil…

On this episode of "Walk N Talk at NADA 2024" join Jason Harris and Carol Marshall from ActivEngage as they explore the evolving landscape of customer experience, the influence of technology on sales processes, and the communication preferences of digital-native generations. From the importance of coaching tech-savvy sales teams to leveraging messa…

On this episode of "The Drive" Las Vegas, Jason Harris and Mike Martinez from DealerOn delve into the impact that utilizing data more effectively has on dealership performance. From hyper-personalization and customer data to digital content, Jason and Mike discuss tools that better the customer experience and enhance your dealership's processes.Mik…

On this episode of "The Drive" Las Vegas, Jason Harris and Matthew Davis from Trade Pending delve into the tools and process improvements that better your dealerships customer experience and increase profitability. From market data and trade-in tools to salesperson video outreach, Jason and Matthew discuss implementing technology into your processe…

On this episode of "The Drive" Las Vegas, Jason Harris and Ron Morrison from Pureinfluencer delve into dealership data and marketing strategies. From digital marketing misconceptions to data hygiene, Jason and Ron discuss tools and processes that improve dealership operations and profitability. Ron Morrison: https://www.linkedin.com/in/ron-morrison…

For more info on Digital Dealership System, visit: http://digitaldealershipsystem.ca/By Jason Harris

For more info on Lotlinx, visit: https://lotlinx.comBy Jason Harris

On this episode of "The Drive" Las Vegas, Jason Harris and Alan Krutsch from Fuse AutoTech delve into the processes and technology that improve the automotive retail experience. From remote retail to point-of-sale systems, Jason and Alan discuss tools and processes that better the customer experience when purchasing a vehicle.Alan Krutsch: https://…

On this episode of "The Drive" Las Vegas, Jason Harris and Andrew Breedlove from iPacket unveil the game-changing benefits of digitalizing dealership packets. Learn how iPacket's streamlined approach enhances transparency, trust, and customer engagement. Tune in for insights on reshaping dealership operations with iPacket!For more info on iPacket, …

On this episode of the Strategy with Jason Podcast, Jason Harris & Rae Selvey discuss what it takes to be a sales leader, motivate staff, train people, implement new processes and more!https://www.strategywithjason.com for more content, bookings and information.Digital Dealership Solutions: https://strategywithjason.com/digital-dealership-solutions…

In this episode of Walk N Talk, Jason Harris and Peter Duffy from Dealer Image Pro explore the importance of maximizing existing tools to emphasizing the significance of investing in people and fostering intentional leadership in an ever-evolving marketplace.For more info on Dealer Image Pro, visit: https://www.dealerimagepro.com/#automotive #NADA …