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Do you feel stuck in life? If so, it’s time to take things to the next level. In this interview, Cliff Ravenscraft provides practical insights into how to do so. Most people know Cliff Ravenscraft as “The Podcast Answer Man” for a very good reason. Since 2005, Cliff has produced over 3,200 of his own podcast episodes and launched the Podcast Answer…
 
An uncountable number of books have been written about leaders and leadership. Unfortunately, too many of those books fail to focus on one of the core tasks of leadership — developing other leaders. In some cases, leadership development focuses on training people for their initial leadership roles. In other cases, leadership developing involves equ…
 
If you’re leading now or preparing to lead in the future, you’ll experience “underwater leadership.” You’ll feel like the waves of demands in the job have washed over you and you cannot catch your breath. When that happens, don’t panic. Remember the lessons you’ll learn in this Bookmark Edition of Your Leadership Story Podcast. In this episode, Dav…
 
In this edition, David Atchison shares about the power of a simple phase, “It’s my pleasure,” to reinforce a company’s brand and then influence culture more broadly. If you’ve ever eaten in a Chick-fil-A Restaurant, you’ve experienced the power of this phrase first-hand. After receiving your meal, if you say, “Thank you,” the person serving you wil…
 
What can you do as a new leader in an organization to jump-start the team-building process? In this Bookmark Edition, David Atchison interviews John Kramp about a simple survey that John developed and used in his new role as SVP of Bible Resources at HarperCollins Christian Publishing in Nasvhille and Grand Rapids. The best part of what John did is…
 
Few people bring as diverse a set of experiences to leadership as does Paula Puleo. Currently, she is Chief Marketing Officer and Chief Innovation Officer for Academic Partnerships, one of the leading companies helping major universities extend their global reach through technology. Before that, Paula was the Executive Vice President and Chief Mark…
 
Every leader does not have to be a great public speaker but every leader must learn how to communicate. So what’s the secret? David Atchison shares his insights in this fun but insightful Bookmark Edition. If you’ve struggled to overcome your fear of speaking to groups of people, you’ll discover principles in this episode that you can begin using i…
 
Michael Maden has a BA in English Literature from Cornel but he has not written the great American novel. He has, instead, crafted a fascinating leadership story filled with surprising twists, turns, and obstacles. A Great Educational Story Michael Madon has impressive educational credentials with a MBA from the Wharton Business School, a Master of…
 
One of the foundational tasks for leaders is establishing standards. Those working in an organization take cues from their leaders about expectations for organizational performance. Is this an organization that works to high standards? Is this an organization that readily settles for average work and quality? Is this an organization that cuts corne…
 
Without a doubt, Lisa Cines is a trailblazing leader. She is the Regional Partner in Charge of Business Development and Marketing. with the accounting firm, Dixon Hughes Goodman, working from the Rockville offices, in the Washington D.C. Metro Area. Lisa Cines has had a distinguished business career. She was the first female managing partner of a t…
 
Have you ever talked with someone in a networking event or social gathering and felt that person look past you, clearly paying attention to someone other than you? How did that make you feel? We have all had that experience and do not like it. Yet, without constant care, we can treat others the same, negative way. In this Bookmark Edition, David At…
 
You may not know Joe DePinto but you know the iconic company he leads. 7-Eleven is the world’s largest operator, franchisor, and licensor of convenience stores with more than 50,000 outlets (actually 53,000 but who’s counting). The company operates in 16 countries. Joe DePinto has been leading 7-Eleven since December 2005 after working previously i…
 
One of the most frequent questions we hear in our consulting with the Riverstone Group is this, “I have a new opportunity. What do you think I should do?” In addition, we get a variation on the question: “I think I need to do something different, what do you think I should do?” It’s confusing, right? In this Bookmark Edition, we share practical adv…
 
Most companies have mission and values statements. The problem is that those statements do little to differentiate those companies from their competitors. That is not the case, however, with The Human Capital Group in Nashville, TN. Steve Hayes, the Founder and Senior Partner, has developed a top-40 retained executive search firm which he launched …
 
Imagine the moment when things begin to go badly. Tempers rise. Team members blame each other. Words fly. Confusion multiplies at the moment everyone needs clarity. That’s the moment when leadership matters most. Someone must step up and step in and say, “Listen. Here’s what we’re going to do.” Sounds easy, right? But only if you haven’t been the o…
 
You cannot know your level of leadership fitness until you go through a leadership stress-test. How would you respond if the volume of your work increased? For example, imagine 800 new email messages filling your inbox every day. How would you respond if your leadership context changed radically? How about moving from the military, to a large corpo…
 
Leaders communicate all the time. That’s why people “read” leaders all the time hoping to understand what’s going on with the one they follow. Unfortunately, leaders often confuse others by what they do not say — sending confusing signals through body language they never intend to send. In this Bookmark Edition interview, David Atchison and John Kr…
 
If you ask Jeff Goins what he does, he will say, “I am a writer.” And he is. As the author of three books and a slew of blog posts on his own site and on other top sites all around the web, Jeff Goins carries the descriptor “writer” comfortably . . . although it hasn’t always been that way as he shares in this episode. What some people may not know…
 
Do you discipline yourself to make time for unexpected opportunities? Most of us don’t. Instead, we pack our “to-do” lists so full that we automatically classify the unexpected as intrusions. In this episode, David Atchison shares a lesson he learned from one highly successful leader who planned for unexpected opportunities. How to balance planning…
 
Optimize – to make the best or most effective use of a situation, an opportunity, or a resource. Sounds great, right? Who wouldn’t want to optimize his or her business or life? The question, though, is how? That’s where Jonathan Smith shines. Along the way, he even picked up a nickname — the Chief Optimizer! And that’s what Jonathan has done. After…
 
Email is great . . . until it isn’t. Have you ever hit “send” on an email, realize what you have done and try frantically to get the email to “un-send?” It feels really bad. In this Bookmark Edition, John Kramp shares about his “Email Disaster” story that changed forever the way he uses email. In this episode you’ll learn important lessons that can…
 
When Earl Furfine, CEO of Cardinal Green Advisory Services, shares his leadership story, three things stand out: Working on huge projects with global scope in a large corporation Transitioning to life as an entrepreneur with multiple companies Becoming an endurance athlete and completing more than 30 triathalons With an engaging sense of humor and …
 
Every leader in every business or organization has one essential responsibility — add value. Sometimes, leaders add value to the top line. Sometimes, they add value to the bottom-line. But in good cycles and bad, they find ways to add value. In this Bookmark Edition, David Atchison shares an insightful story about a time in his consulting career wh…
 
No matter where or what you lead, you can learn lessons from Paul Horgan, Global Head of Group Reinsurance for the Zurich Insurance Group. For most of his career, Paul was based in Boston but for the last eight years, he’s been living in Zurich and learning to think and operate on a global scale. While the focus of Paul’s work may sound confusing, …
 
No one in a corporate job enjoys going through an organizational reorganization. Simply mention the word “re-org” and most people get a sick feeling in their stomachs. But there is a way to thrive during a time of change. In this Bookmark Edition, John Kramp shares about his first experience in a major organizational reorganization. At the time, he…
 
If you want to lead, you must know about marketing. You may delegate the lead for your marketing efforts to someone on your team or to an outside group, but you, as the leader, remain responsible for the marketing results in your business, organization, ministry, or non-profit. Sounds formidable, right? The good news is that you don’t have to know …
 
Do you see potential in other people? Do you tell them about the potential you see? Sometimes, simply telling someone that you believe in him or telling her that you believe she can do something challenging is all it takes to change the trajectory of that person’s life forever. In this Bookmark Edition, David Atchsion tells a story about a memorabl…
 
Imagine this. You’re 16 years old and you’ve just finished playing 1 on 1 basketball with an older man on the court by your school. Surprisingly, the older guys plays a tough, competitive game. After the game, he hands you on a card. On the card is a name. Sam Walton That’s when you realize that you just played 1 on 1 basketball with the founder of…
 
What if you, as a leader, experienced a business setback that left the people you led asking two tough questions? Question 1: Did you lie to us? Question 2: Are you not qualified to lead us? This was the situation in which John Kramp, Co-Founder of the Riverstone Group, found himself as a division president of a large publishing company at the begi…
 
Imagine this . . . You just left the Marine Corps where you had been an officer and a pilot. You landed your dream job as a pilot for American Airlines. Your first day on the job was September 11, 2001. Richard Rierson doesn’t have to imagine it; he lived it. That experience is part of his leadership story. In this interview, Richard shares the lea…
 
Most managers and employees agree on one thing — neither like performance reviews. That’s too bad. A performance review is the opportunity for leaders to develop the people in their organization, to address problems, and to clarify expectations. But what if business demands distract leaders and they don’t devote the time required to help employees …
 
Everyone we talk to thinks Jimmy Collins is a great leader . . . with one exception — Jimmy Collins. He thinks of himself as a follower instead of a leader. As the former President and COO of Chick-fil-A, Jimmy Collins was the third person Chick-fil-A founder, Truett Cathy, hired for the corporate office. That began a 32-year career for Jimmy, work…
 
Every leader pays attention to decisions that everyone identifies as important. But what about decisions that appear small? And what about decisions for which popular option offers a consensus on what to do? Over a career as a leader, we all make thousands of decisions: big ones, small ones, inconsequential decisions, and decisions which can make o…
 
At one time, Jeff Brown, President of Brown Knows Media, did not think of himself as a leader. Two forces changed that. First, he heard John Maxwell define leadership as influence and realized that everyone influences someone. Second, the boss in his corporate job began having people read business books on an ongoing basis then meet to discuss what…
 
By any measure, Dr. Thomas Frist, Sr. was successful. Along with his son, Thomas Jr. and Jack Massey, he founded the Hospital Corporation of America (HCA) in the late 60s, one of the first for-profit hospital chains in America. According to the New York Times, the company went public in 1969 and became the first company on the New York Stock Exchan…
 
The day before Thanksgiving, a corporate guy flew into the city where he worked and fired him along with others in his department. That day changed his life. From that point on, Simon and his wife decided that they would never again put “all their eggs” in one corporate basket. They would begin laying the foundation for a future in which they would…
 
In corporate life, it’s easy to become enamored with external things, especially offices. Sure, that is changing today in many companies as offices focus on function rather than status. But no matter how much office styles may change, the human heart remains unchanged. Leaders will always battle the urge to use external props such as offices to com…
 
Most people interested in leadership or platform building know of Michael Hyatt. What some do not know is all the different experiences that contributed to Michael’s unusually potent influence. Riverstone Co-Founders, David Atchison and John Kramp have known and worked with Michael for more than 20 years. As a result, they use this interview with M…
 
One of the toughest lessons leaders learn is that often, they don’t know how to do something but others don’t know how to do it either. Rather than trying to fake it, good things can happen when everyone admits what they don’t know and start working together to solve the problem. In this Bookmark Edition of Your Leadership Story, David Atchison, Co…
 
Lewis Schiff has an incredible professional resume that includes writing multiple books, starting and selling businesses, and working directly with some of the most successful entrepreneurs in the world. He is the Founder and Executive Director of Inc. Magazines’ Business Owners Council, a curated network of top entrepreneurs. In addition, he has w…
 
In our consulting with The Riverstone Group, we believe that every experience in a leader’s life provides a case study from which he or she can learn leadership lessons. In this episode, David Atchison asks John Kramp to tell about an experience many years ago that taught him important lessons about what leaders can share with those they lead and, …
 
In this episode, we learn from Jason Claunch, the President and CEO of Catalyst Commerical in Dallas, Texas. This consulting firm works with public and private entitles like DFW Airport, cities, and companies to help them spur growth by leveraging analytical tools. It’s no surprise that Jason Claunch describes himself as a passionate problem solver…
 
Experienced leaders will tell you the same thing: Never lead along. David Atchison, Co-Founder of The Riverstone Group in Nashville, TN shares a story about how he learned this leadership principle in a powerful way as he spent two parts of one summer doing door-to-door sales. For the first half of that summer during college, David was selling book…
 
One look at Danny Herron’s resume reveals an unusually gifted person. Of course, the President and CEO of Habitat for Humanity of Greater Nashville needs an unusual set of knowledge, skills, and experiences. Danny Herron leads a staff of more than 50 people, working with more than 10,000 volunteers each year building enough homes each year to rank …
 
This is a Bookmark Edition of Your Leadership Story Podcast, one of the episodes when the hosts, John Kramp and David Acthison share some of the fun, funny, and sometimes serious stories about how they grew as leaders. In this episode, John Kramp, Co-Founder of the The Riverstone Group, tells about the day he was called to meet with the COO of the …
 
We know the common saying, “A rising tide lifts all boats.” But how many of apply that truth to our businesses? John Crossman does. This is episode 16 of Your Leadership Story Podcast and you’re about to meet John Crossman. As the President of Crossman & Company, one of the largest retail leasing, management, development, and marketing firms in the…
 
David Atchison, the Co-Founder of The Riverstone Group learned great leadership lessons from his first major project as a real estate developer. In this episode, you’ll discover principles that are applicable to you. Why meeting a specific need is the key to any business venture Handling rejecting when others do not see the potential in your idea D…
 
Ask Dr. Jimmy Draper about leadership and the conversation will move quickly to relationships . . . actually, to more than relationships, to real concern for people. If you read Jimmy Draper impressive resume and focused only on the major churches he has led as a pastor, or the two years he served as the President of the Southern Baptist Convention…
 
In this episode, John Kramp, Co-Founder of The Riverstone Group, shares a story about an encounter that changed the trajectory of his life as a leader. David Atchison and John refer to this as the one about “The Prophet in the Elevator.” No leader wants to be confronted about pride but every leader must grapple with this problem. In this episode, y…
 
Ask Bill Hampton to describe what he does and he will use the term, “strategic striker” — someone who sees opportunities, then steps in with passion to move things forward in a short period of time. In this interview, you’ll discover that with or without using the term, Bill Hampton has worked as a “strategic striker” throughout his career. He spen…
 
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