Katia Callan, LCSW C & Danielle Kepler, LCPC public
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Insurance Answers is a pro-insurance podcast for social workers, counselors, and psychologists to answer all of your credentialing and billing questions. The information on this podcast is based on the opinions and experiences of Katia Callan, LCSW-C and Danielle Kepler, LCPC in relation to their respective private practices and being paneled with various insurance companies. They are providing information based on the credentialing process, communicating with various companies, and the bill ...
 
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show series
 
In Episode 20: Katia interviews Danielle about why an insurance company provider panel may be closed, options on how to appeal a rejection from a panel, such as writing an appeal letter as well as other options to try to get on a closed insurance panel. Visit our Facebook Page for the show note & more information on this episode…
 
In Episode 19, Katia and Danielle interview Dr. Jeremy Sharp, licensed psychologist and Clinical Director at the Colorado Center for Assessment & Counseling, a private practice that he founded in 2009. Jeremy specializes in psychological and neuropsychological evaluation with kids and adolescents. He is also the host of the Testing Psychologist Pod…
 
In Episode 17, Danielle asks Katia about what she does to prepare for the new year insurance-wise and practice-wise. Topics include: what to ask clients in the new year regarding insurance, how to explain to clients about their deductibles resetting and options to provide them, and general best practices for your practice such as resigning ROIs and…
 
In this episode, Katia asks Danielle about the process of switching your group practice credentialing over to a solo practice. Danielle answers questions about what you need before switching over your credentialing, how to update the insurance companies with your new practice information, and some pro-tips on how to streamline the process. Visit ou…
 
In Episode 15, Danielle asks Katia about the process of switching from a solo to a group practice and the ins and outs of setting up this structure when accepting insurance. Katia answers questions about infrastructure, changing the credentialing status, as well as general billing for a group. Visit our Facebook page for show notes and resources fo…
 
In this episode, Katia and Danielle interview Frances Harvey, CPC the owner of My Solutions Services, an online business management service for clinicians. Topics covered include how an online business management service is different from a virtual assistant, how hiring an online business manager can help you with insurance administrative tasks suc…
 
In this episode, Katia asks Danielle about how to market your practice to clients who want to use their insurance. Topics include: insurance panel provider directories, how to set up your website and online directories to attract insurance clients, as well as tips on how to network to medical professionals. Visit the IAP Facebook Page for show note…
 
In this episode, Danielle asks Katia about her process from the initial client contact up to the end of the first session. Topics discussed include questions to ask a potential client during the initial contact, when to verify and tell the client their insurance benefits, setting up your client using paper charts (Katia) vs. EHR (Danielle), differe…
 
In this episode, Danielle asks Katia about how to go about requesting a single case agreement for her out of network clients. Topics discussed include the benefits of getting a single case agreement, what information is needed to request one, and how it differs than billing as an out of network provider or in-network provider. Visit the IAP Faceboo…
 
In Episode 8: Understanding an EOB, Danielle asks Katia all about what an EOB is, how to review it, what it's used for, and what a provider needs to know about EOBs. Katia provides a clear description as well as some important tips about the importance of reviewing the EOB. Visit the Insurance Answers Podcast Facebook page for show notes!…
 
In Episode 6, Danielle asks Katia how to verify a client's mental health benefits once you are an in-network provider. Katia discusses some common questions that come up when verifying benefits such as what to do when a client has a "carve out plan" and how to calculate a client's co-insurance rate. Visit the IAP Facebook Page for show notes and re…
 
In Part 3 of the Credentialing Series, Katia asks Danielle about the final steps to the credentialing process. Danielle answers questions about getting your contract, requesting fee schedules, and how you know you are effectively paneled. She also offers helpful tips to get set up with electronic billing. Visit the IAP Facebook Page for show notes …
 
In Episode 4 All About EAPs, Danielle discusses what an EAP (Employee Assistance Program) is, the benefits to clients and clinicians, as well as some of the cons to paneling with EAPs. She also shares some insider tips on how to find EAPs in your area as well as how to increase your EAP referrals. Visit our Facebook page for show notes and resource…
 
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