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Today's drive in the Model Y from Longmont, Colorado, to Casper, Wyoming, was undramatic compared with yesterday's challenge downloading and installing the new operating software. That made it possible to enjoy every mile of the prairie scenery and to enjoy Grace's very smooth ride. In the photo, she gets a quick boost of juice at a Tesla Superchar…
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Greetings from Colorado! I picked up Grace, the new (used) Tesla Model Y, today in Boulder and thought I would have an easy time downloading the last software and installing it in the car. As it turned out there was some drama involved, at a McDonalds. Tomorrow Grace and I will head north to the Cowboy State en route to reconnecting with Darlene la…
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In two days I will pick up Grace, our 2020 new (used) Tesla Model Y at a Toyota dealership in Boulder, Colorado. Very exciting, especially because a major new software update from Tesla is offering owners the chance to request the Full Self Driving Beta. My ace sales guy John David Herbert at Larry Miller Toyota is going to download and install the…
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A lot has happened on our Tesla adventure during the two years since the last episode of this show. In this recap, you will hear why we traded in Tess for a Model Y named Yoshi the Bitmobile, and what happened on August 22nd in Lyman, Maine. Stay tuned for future episodes of Edge of the Road, as we return to the Great American West for the next cha…
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This is the view out my window here in Cambridge, where we are visiting for a week before heading back to Denver. This gives me a chance to catch up with the latest system update on Tess, which adds autopilot on navigation capabilities. Also, the automatic parking seems to be improved, or I am getting more used to it. This month marks a year of Tes…
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On the Road to Maine I'm sorry for the long hiatus without uploading an episode of this show. Life has been complicated lately. But here we are, riding in Tess up I-95 to Ocean Park in the off season, a beautiful time of year to be in Maine. You will hear a list of minor problems that have developed since we last spoke, and why they don't in any wa…
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It's been almost three months since I took delivery of our Tesla Model 3. Last night was the first time my wife Darlene has driven it, and I recorded the historic event. She says she wanted me to have time to learn the complexities of the car, which I may have over-emphasized. Behind the wheel, her first reaction was "What's the big deal?" My cousi…
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I finally received a wireless update of our Tesla Model 3's software today. Version 2018.26.1 includes the Summon feature, which enables me to move Tess forward or back using the Tesla app on my iPhone. This is a very weird experience, because you feel as if you are operating a toy car with a remote control, except the toy car is suddenly huge--a r…
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On the way to Ocean Park for the Fourth, Tess and I stopped at the brand-new bank of superchargers at the Kennebunk service area on the Maine Turnpike (I-95). They're fast! Also in this episode, why AutoSteer sometimes tells me to put my hands on the wheel when they're already there, the brotherhood of Tesla owners, a couple of fails for autopark, …
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Photo: Steve my Tesla repair technician installs a new taillight on our Model 3, parked near our home in Cambridge Mass. Well, that was something different! I've never had a car dealership send someone to my home to repair a car. But that's what happened when I called Tesla to report a problem with a taillight. You'll hear about my first Tesla hous…
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I drove our Tesla Model 3 to Maine for the first time on Sunday, in a driving rain. She had no trouble following the lane markings with Autosteer. When I arrived at Ocean Park, Maine, a brand new Tesla wall charger was waiting for us. It works perfectly, adding about 35 miles of range during an hour of charging. Thanks to Steven Corey for installin…
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Much to my surprise, bumper-to-bumper traffic turns out to be the life-altering use of the Tesla's autopilot capability. Darlene and I drove for nearly an hour in order to cover just 11 miles between Cambridge and Boston the other night. This gave us a chance to settle into the ease of driving offered by Enhanced Cruise Control and Autosteer. What …
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The Yorkie Claire accompanied me to a Supercharger today in Hadley Massachusetts, conveniently located just a mile from the Paradise City Arts Festival, a favorite event of my wife Darlene's. Fun for everyone. We drove about 100 miles from Cambridge to the festival, near Northampton. This was my longest drive yet, and it gave me a good chance to se…
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Our Tesla Model 3 was briefly plugged into a 110-volt outlet in my parents' garage in Cambridge, Mass. But after about a day of charging, I received a notification on my iPhone via the Tesla app that the charging had ended. We turned to ace electrician Pat Flaherty, who has looked after my parents' electrical equipment for decades, to figure out wh…
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In this episode, we go looking for the Tesla Supercharger station in Cambridge, Mass., and learn there is a charge for topping off the battery on a Model 3. Also, a friend of mine in Maine suggests Kennebunk's new Supercharger station, now under construction, may contain even faster next-generation Superchargers. Here's hoping! I am in Denver for a…
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Above: Tess, our Model 3, this morning at St. Camillus Church in Arlington, Massachusetts. In this episode I consider a lapse in my attention this morning on the way home from a meeting. Tess was moving me through stop-and-go traffic, inching along safely, stopping when appropriate, then waiting for a gap before resuming forward motion. I might hav…
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My grandson Jake, 4, helped charge the Model 3 this afternoon at a ChargePoint charging station in Watertown, Mass. In about 20 minutes we added about 12 miles of range to Tess. It cost $10 to set up an account with an iPhone app, but the electricity was free. Also in this episode, I will try to explain what it feels like to drive in an entirely ne…
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Today I picked up our Tesla Model 3, named Tess, at the dealership in Dedham, Massachusetts. This episode captures the orientation session I received from a very sharp Tesla rep who used to work art Apple, as well as my observations at the end of the day after driving Tess to Cambridge. I have not yet tried the auto-driving features, self parking, …
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A Tesla Model 3 we saw in a Boston showroom in January After a six-year hiatus, I am dusting off this podcast in order to share with you our experience with the Tesla Model 3 that I will pick up on Tuesday, May 9, 2018, in Dedham, Massachusetts. Darlene stood in line outside the Denver Tesla showroom on a cold day in March two years ago, which put …
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Three topics from our 2,000-mile drive from Denver to Cambridge, Mass., last week in our trusty 2012 Ford Focus named Henry: 1) If you leave the car running and walk off with the smart key, can someone else drive the car away? We have actually done this a couple of times, most recently at the parking lot of Scooters coffee shop in Omaha. The word f…
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This past Sunday morning, which happened to be our 28th wedding anniversary, Darlene and I and the Yorkie Claire drove to a quiet residential neighbohood of Denver for a parking-assist marathon. Since I drive Henry, our 2012 Ford Focus, a lot more than Darlene does, I've had a chance over the past year to get very comfortable with the technology, w…
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Since I imagine some of you are listening to The Edge of the Road in your car, I thought I would explore the way I listen to podcasts in Henry, our 2012 Ford Focus who turns one year old today. In this episode I will discuss playlists in iTunes, information available at SyncMyRide, and the options for listening to podcasts by Bluetooth or USB conne…
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For this episode, my wife Darlene joined me in our 2012 Ford Focus named Henry for a chat about the Performance Upgrade that I installed two weeks ago. As usual, she gives a candid reaction to both the problems with the original MyFord Touch SYNC system, and the upgrade. Does she like it? Listen in for the answer. She also offers a warning about no…
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I'm happy to report that the Performance Upgrade that arrived on a USB stick and SD card for my 2012 Ford Focus has renewed my faith in the technology, and I am hereby continuing the podcast. Phase 2 begins with a real-time recording of the installation, complete with a surprise visit from my friend Tom half-way through. Did Tom abort the installat…
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During my time at South by Southwest Interactive in Austin, I ran into Scott Monty, Ford's head of social media, who was introducing an event that Ford set up at Stubb's Bar-B-Q. Scott and Ryan Dauzet, design engineer for SYNC and MyFord Touch, took me out to a 2013 Ford Escape in the parking lot to show me the latest version of MFT and to let me h…
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With this episode, I am going to take an extended break from the podcast. My frustrations with MyFord Touch have reached critical mass, leading me actually to consider selling our 2012 Ford Forcus and looking at a Volvo or Lexus. I had such high hopes and expectations for this pioneering technology, and that may have been the problem. In any event,…
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For this episode, I have included an NPR story about the National Transportation Safety Board's recommendation of a total ban of cellphone use while driving. (I want to thank Gene Izsak for the link.) Also, NPR created this video showing off its new app for SYNC AppLink. Since AppLink is not available yet for the Focus, I won't be trying the NPR ap…
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After driving a low-tech borrowed Volvo for a month back in Cambridge, I return to our 2012 Ford Focus named Henry with a sense that I drive more safely when I'm not glancing at a screen inside the car. I have thought that familiarity with MyFord Touch would lessen the distraction of the system, and I still think that will help. But there is a basi…
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For this episode I visited with a real-llife car shopper in Toledo, Ohio. Gene Izsac is an emergency room pediatrician at a hospital in Toledo. His daily commute to work is 2.8 miles, but that is enough for him to have developed a habit of listening to podcasts, audiobooks and non-radio music in his car. He's currently driving a 2009 Nissan Altima …
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I spoke today (November 30) with Gary Jablonski, Ford's product development manager for infotainment systems, including SYNC. He provided details of the major MyFord Touch update coming early next year, emphasizing that it will be included in 2013 model cars and available to existing MyFord Touch vehicles like my 2012 Ford Focus. This is great news…
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Gene Izsak of Toledo, Ohio, asks if I would still recommend a car with the MyFord Touch SYNC system, given the reliability problems I've experienced and that have been reported elsewhere. The answer--especially for someone who describes himself as "a big geek," as Gene did (and I'm in the same category)--is a qualified yes. I'm willing to put up wi…
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Four topics are on my mind today in Denver: 1) How to make peace with the time it takes for the Navigation system to boot up and become operative. How do YOU avoid frustration when it takes a few minutes before your car is ready to pull away from the curb? 2) Tips for driving a MyFordTouch-equipped Ford Focus 2,000 miles from Boston to Denver. 3) W…
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As soon as I left the Apple Store in South Portland, Maine, Friday morning with my new iPhone 4S I paired it with our 2012 Ford Focus to see if the TXT Messaging would work. Sorry. No go. Very disappointing. In this episode I've got the details on why not from Alan Hall of Ford. Siri, the new iPhone's personal assistant, a robot with style and clev…
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UPDATE: (10/6/11) - First of all, my apology for getting the month wrong in the audio. It was recorded on OCTOBER 5th, not September. Secondly, the SYNC rep had it wrong. Today I was able to install the 2.11 update using my MacBook Air running Lion, and all is well. I want to thank a listener named Dick for his account of installation problems with…
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I spoke today - September 21, 2001 - with Dave Gersabeck, Ford's Manager for SYNC Services, about the company's decision to make Live Operator Assist a standard feature of SYNC Services. This follows a successful beta test of Operator Assist, which Dave discussed with me in July on EOR 14. Click here for yesterday's press release on the topic. Corr…
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In our first four months of owning Henry, our 2012 Ford Focus, I have not had to perform a hard reset. Until today, that is. A problem connecting to SYNC Services did not resolve itself after a master reset, so I followed directions from a SYNC tech for removing a fuse, waiting two minutes, and replacing it. The good news is that this solved the pr…
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This morning, thanks to help from a smart SYNC phone support tech, I figured out how to back out of a Navigation session with a single press of the MyFord Touch screen. Up till now, I've had frustrating sessions, usually when Darlene is in the car getting irritated at the entire whacky tech features of the car, trying to back up from the menu layer…
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In this episode, recorded while parked near the Atlantic at Ocean Park, Maine, I try to figure out what difference it makes if you turn Confirmation Prompts on under the Voice Command Settings of the MyFord Touch SYNC system. Same with Media Candidate List and Phone Candidate List. I couldn't readily see what those settings accomplish, so I called …
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I have not had any serious problems playing my iTunes media with SYNC MyFord Touch on our 2012 Ford Focus, except that sometimes the indexing seems to take longer than I'd like. But I'm always game for a software update, so I tried downloading SYNC My iTunes from the SYNCmyride Support page. There is a version for Mac and one for PC. I tried the Ma…
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On Monday, July 18, I had a chance to visit by Skype and phone with Dave Gersabeck, Ford's product manager for SYNC Services. He filled me in on the recently launched trial of Operator Assist, a new feature that adds the ability to connect with a live operator when you need one. I also asked Dave to explain some of the interaction between the onboa…
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Ford this week announced beta testing for a new Operator Assist feature for the cloud-based network of SYNC Services. I gave it a try and am impressed with it. When the normal SYNC Services automated system can't figure out where Dickson Brothers Hardware store is in Harvard Square, you can simply say "Operator" and within seconds you'll be talking…
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Two master resets in one week do not a happy 2012 Focus driver make. So this episode is a mild-mannered rant modified with some self-doubt. Am I doing something wrong? How come Henry's SYNC MyFord Touch system is so unreliable? Even after I did a master reset on Tuesday, yesterday the clock went haywire, jumping around from one hour to the next on …
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As I was mousing around the Ford SyncMyRide forums I noticed a topic titled "Sirius Voice Command Update File" in the category "SYNC Announcements." I'm always eager to update my computer equipment, so I downloaded the file to a thumb drive and took it out to Henry for the patch. It didn't work the first time, and I'll tell you why so you don't mak…
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My wife Darlene has been highly critical of the GPS navigation system in our 2010 Ford Focus, part of the MyFord Touch technology. I thought she was just refusing to give it a chance, and it drove me crazy when she'd place our old Garmin Nuvi device on the dashboard, just above the built-in touch screen. But yesterday I was late to an appointment i…
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During our brief stay in Dearborn Michigan this week, I had a chance to visit with Jim Buczkowski, a Henry Ford Technical Fellow and director of all things electric and electrical at Ford. He spoke of the early days of the SYNC technology, how it's working now, and what's ahead. Fascinating stuff, straight from a 32-year Ford veteran who was there …
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In this episode I explore the Vehicle Health Report made possible by the SYNC system in our 2012 Ford Focus, now named Henry. I was disappointed in the level of detail, but impressed at how the system could take real-time information from the car's running engine and, using my cell phone, transmit it via the Internet to a report viewable at SyncMyR…
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This morning in Denver I recorded my thoughts about Active Park Assist, the most gee-whiz bit of tech on our 2012 Ford Focus. It really is amazing to see the wheel spin one way and the other, expertly guiding the car into a parallel parking space. But there turn out to be finer points to using this powerful tool, and I've made some rookie mistakes,…
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